Our reference: FOI 20/21-0666
GPO Box 700
Canberra ACT 2601
1800 800 110
13 May 2021
ndis.gov.au
Karen Reynolds
By email: xxxxxxxxxxxxxxxxxxxxxxxxx@xxxxxxxxxxx.xxx.xx
Dear Karen Reynolds
Freedom of Information request — Notification of Decision
Thank you for your correspondence of 16 April 2021, in which you requested access under
the
Freedom of Information Act 1982 (FOI Act) to documents held by the National Disability
Insurance Agency (NDIA).
The purpose of this letter is to provide you with a decision on your request.
Scope of your request
You have requested access to documents about the National Disability Insurance Scheme
(NDIS). Specifically, you requested access to:
“…a copy of the Agency's organisational structure that goes down to EL1/Assistant
Director Level as of;
1. 1 January, 2019
2. Today's date”
Decision on access to documents
I am authorised to make decisions under the FOI Act. My decision on your request and the
reasons for my decision are set out below.
I have decided to refuse your request for access under section 24A of the FOI Act on the
basis that all reasonable steps have been taken to locate the documents you have
requested and I am satisfied that they do not exist.
In reaching my decision, I took into account:
your correspondence outlining the particulars of your request;
the FOI Act;
the FOI Guidelines;
relevant case law and decisions concerning the operation of the FOI Act; and
consultation with relevant officers of the NDIA.
Reasons for decisions
Refuse a request for access (section 24A)
Section 24A of the FOI Act provides that an agency may refuse a request for access to a
document if all reasonable steps have been taken to find the document and the agency is
satisfied that the document cannot be found or does not exist.
We have conducted searches of the NDIA’s documents management systems and made
enquiries with NDIA staff. These enquires have revealed that the NDIA is not in possession
of documents matching the scope of your request.
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In processing your request I have considered if it would be reasonable to create a document
containing the information you have requested as outlined in section 17 of the FOI Act. I
have concluded that it is not reasonably practicable to do so.
I have consulted with relevant business areas and determined that compiling an
organisational chart would constitute an unreasonable diversion of resources. Significant
manual work would have to be undertaken to create an organisational chart for the NDIA to
Assistant Director level at particular dates, including investigating temporary acting
arrangements. I have also taken into account personal privacy considerations and the
necessary significant redactions of staff names below the Senior Executive level.
I also note that the NDIA’s organisational structure level at Senior Executive Level is publicly
available on the NDIA website and that this satisfies a portion of your request. For your
convenience, you can find information on the NDIA organisational structure on the following
page:
Organisational Structure
I am satisfied that all reasonable steps have been taken to locate the documents you have
requested and that the documents do not exist. I have therefore decided to refuse access to
your request in accordance with section 24A(1)(b)(ii) of the FOI Act.
Rights of review
Your rights to seek a review of my decision, or lodge a complaint, are set out at
Attachment A.
Should you have any enquiries concerning this matter, please do not hesitate to contact me
by email
at xxx@xxxx.xxx.xx. Yours sincerely
Ausilia Woodhead Assistant Director
Parliamentary, Ministerial & FOI Branch
Government Division
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Attachment A
Your review rights
Internal Review
The FOI Act gives you the right to apply for an internal review of this decision. The review will
be conducted by a different person to the person who made the original decision.
If you wish to seek an internal review of the decision, you must apply for the review, in writing,
within 30 days of receipt of this letter.
No particular form is required for an application for internal review, but to assist the review
process, you should clearly outline your grounds for review (that is, the reasons why you
disagree with the decision). Applications for internal review can be lodged by email to
xxx@xxxx.xxx.xx or sent by post to:
Freedom of Information Section
Parliamentary, Ministerial & FOI Branch
Government Division
National Disability Insurance Agency
GPO Box 700
Canberra ACT 2601
Review by the Office of the Australian Information Commissioner
The FOI Act also gives you the right to apply to the Office of the Australian Information
Commissioner (OAIC) to seek a review of this decision.
If you wish to have the decision reviewed by the OAIC, you may apply for the review, in writing,
or by using the online merits review form available on the OAIC’s website
at www.oaic.gov.au,
within 60 days of receipt of this letter.
Applications for review can be lodged with the OAIC in the following ways:
Online:
www.oaic.gov.au
Post:
GPO Box 5218, Sydney NSW 2001
Email:
xxxxxxxxx@xxxx.xxx.xx
Phone:
1300 363 992 (local call charge)
Complaints to the Office of the Australian Information Commissioner or the
Commonwealth Ombudsman
You may complain to either the Commonwealth Ombudsman or the OAIC about actions taken
by the NDIA in relation to your request. The Ombudsman will consult with the OAIC before
investigating a complaint about the handling of an FOI request.
Your complaint to the OAIC can be directed to the contact details identified above. Your
complaint to the Ombudsman can be directed to:
Phone:
1300 362 072 (local call charge)
Email:
xxxxxxxxx@xxxxxxxxx.xxx.xx
Your complaint should be in writing and should set out the grounds on which it is considered
that the actions taken in relation to the request should be investigated Division.
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