This is an HTML version of an attachment to the Freedom of Information request 'Summary of approved and rejected claims for compensation on lost and damaged parcels covered by the initial $100 insurance.'.

Date: Wed, 28 Apr 2021 20:10:04 +1000
Subject: Freedom of Information request - Summary of approved and rejected claims for compensation on lost and damaged parcels covered by the initial $100 insurance.
From: Bick Rurr <xxxxxxxxxxxxxxxxxxxxxxxxx@xxxxxxxxxxx.xxx.xx>
To: FOI requests at Australia Post <xxx@xxxxxxx.xxx.xx>

Dear Australian Postal Corporation,

I am requesting a summary of how many insurance claims were made against lost or damaged parcels. I would like to limit the data to parcels that were insured for the initial value of $100 (no extra insurance purchased). Could this number be broken into approved and denied claims please. I am not looking for a specific date range, newest available data preferred. I would prefer it to be broken into financial or calendar year. I would also prefer a summary for at least three years.

For example....
2019 - 2000 claims made, 1000 denied, 1000 approved
2018 - 3000 claims made, 1500 denied, 1500 approved
2017 - 1500 claims made, 1000 denied, 500 approved

Yours faithfully,

Bic Rurr

-------------------------------------------------------------------

Please use this email address for all replies to this request:
xxxxxxxxxxxxxxxxxxxxxxxxx@xxxxxxxxxxx.xxx.xx

Is xxx@xxxxxxx.xxx.xx the wrong address for Freedom of Information requests to Australian Postal Corporation? If so, please contact us using this form:
https://www.righttoknow.org.au/change_request/new?body=australia_post

This request has been made by an individual using Right to Know. This message and any reply that you make will be published on the internet. More information on how Right to Know works can be found at:
https://www.righttoknow.org.au/help/officers

Please note that in some cases publication of requests and responses will be delayed.

If you find this service useful as an FOI officer, please ask your web manager to link to us from your organisation's FOI page.


-------------------------------------------------------------------