8 September 2014
Mr Timothy N
Sent via email:
xxxxxxxxxxxxxxxxxxxxxxxx@xxxxxxxxxxx.xxx.xx
Our Ref: FOI1415/11.03
Dear Timothy,
FOI Application – 4CHD Fibre Serving Area
I am writing in relation to your request made under the
Freedom of Information Act, 1982 (
the FOI Act). In particular,
you were seeking access to:
“a document outlining the expected approximate commencement of date for "detailed design and field
inspection work" issued to NBN Co's delivery partners (for the purposes of the NBN Co Brownfields Fibre
build) for the 4CHD Fibre Serving Area”.
The Statement of Reasons (
Attached) outlines the specific terms of the FOI request, the decision-maker’s findings
and the access decision. For your reference, the FOI decision is subject to review under sections 53A and 54 of the
FOI Act. The Office of the Australian Information Commissioner’s
FOI Fact Sheet 12 – Your review rights is attached
for your information and may be found at the followi
ng link.
If you have any questions, need to discuss your FOI application or require any other information relating to this
matter, please feel free to contact the writer on Tel. (02) 891 85670 or via email
on xxxxxxxxxxxxxx@xxxxx.xxx.xx.
Sincerely,
Yvette Deerness
Acting GM FOI, Privacy and Knowledge Management
PHONE
(02) 9926 1900
FAX
(02) 9926 1901
EMAIL
xxxx@xxxxx.xxx.xx
WEB
www.nbnco.com.au
LEVEL 11, 100 ARTHUR STREET, NORTH SYDNEY NSW 2060
NBN Co Limited ACN 136 533 741 © NBN Co 2013
FREEDOM OF INFORMATION REQUEST –1415/11
Mr Timothy N
ACCESS DECISION
STATEMENT OF REASONS
Application Chronology and Terms of Request
1. On 9 August 2014, NBN Co received an email from Mr Timothy N of the ‘Right-To-Know’ website (
the Applicant), in which
he made an application under the
Freedom of Information Act, 1982 (
the FOI Act or the Act) seeking access to
“a document outlining the expected approximate commencement of date for "detailed design and field inspection work"
issued to NBN Co's delivery partners (for the purposes of the NBN Co Brownfields Fibre build) for the 4CHD Fibre Serving
Area”.
2. On 14 August 2014 the NBN Co FOI Group acknowledged the Applicant’s FOI Act application.
3. On 8 September 2014, I completed my FOI decision and subsequently forwarded a copy of this decision to the Applicant.
Access Decision
4. Following receipt of the Applicant’s request, NBN Co staff undertook searches through the company’s relevant hard copy,
electronic and other files, so as to locate documents falling within the scope of the Applicant’s request.
5. Under section 3(1)(b) of the FOI Act, the public has a right to seek access to “documents”, rather than discrete bits of
information. Notwithstanding this point, section 17 of the FOI Act enables Government authorities to provide applicants with
information, where such information is not available in a discrete written form and where the information is “ordinarily
available to the agency for retrieving or collating stored information”. In that regard, I received advice from NBN Co staff
that it would not be possible to create an appropriate document, which would contain the relevant information requested by
the Applicant.
6. As per section 24A(1) of the FOI Act, all reasonable steps have been taken to find relevant documents within the scope of
this request and I am satisfied that such documents do not exist.
7. NBN Co staff spent approximately one hour in sourcing the relevant information. In addition, I spent approximately one and
a half hours in drafting and finalising this FOI decision. For reference, no fees are levied for the first five hours of FOI
decision-making time. As such, the only fees payable would be $15 – for the hour of search and retrieval time.
8. NBN Co’s general policy is to charge applicants for FOI processing time. In i
ts Submission to the OAIC Charges Review,
NBN Co outlined its support of fees and charges and their importance to the FOI scheme, including the following points:
Government agencies and authorities should be able to recoup some of their costs associated with processing
FOI requests, while providing a key public service. This is in line with user-pays principles and that users should
share in the cost of service provision;
PHONE
(02) 9926 1900
FAX
(02) 9926 1901
EMAIL
xxxx@xxxxx.xxx.xx
WEB
www.nbnco.com.au
LEVEL 11, 100 ARTHUR STREET, NORTH SYDNEY NSW 2060
NBN Co Limited ACN 136 533 741 © NBN Co 2013
The ability to charge for FOI processing time reflects the Commonwealth Parliament’s and the community’s
recognition that public servants’ time is a valuable resource and that such resources should only be spent in
appropriate public undertakings. Similar reasoning animates section 24AA of the FOI Act, which enables decision-
makers to refuse requests that would substantially and unreasonably divert the resources of an agency or
Government Business Entities (
GBEs) from its operations;
The above argument may be applied with even greater force to GBEs, which are expected to operate as any other
player in the commercial marketplace;
The ability to charge for the processing of FOI applications also ensures that applicants have a serious interest in
the subject matter and are likely to see the application to a final determination;
Processing fee payments and advanced deposits tend to limit the scope of preliminary and other work “written off”
by Government entities in the event that an applicant withdraws a request. This dovetails with the public interest in
not wasting government and – taxpayer funded – public resources; and
At page 5 of the Office of the Australian Information Commissioner’s (
the OAIC) Review of Charges under the FOI
Act 1983, the OAIC reinforced the importance of fees and charges, outlining that:
Fees and charges play an important role in the FOI scheme. It is appropriate that applicants can be
required in some instances to contribute to the substantial cost to government of meeting individual
document requests. Charges also play a role in balancing demand, by focusing attention on the scope of
requests and regulating those that are complex or voluminous and burdensome to process.
9. In making my decision in relation to FOI processing charges, I took into account the relatively small amount of processing
charges.
10. In light of the above points, I have determined to waive all outstanding processing fees in relation to this FOI application.
This is permitted by Regulation 3 of the
Freedom of Information (Charges) Regulations 1982, which provides decision-
makers with a general discretion to impose or not impose a charge, or impose a reduced charge for the processing of an
FOI request. If you are dissatisfied with this decision, you have certain rights of review. Details regarding your rights of
review and appeal are outlined in the covering letter, provided with this Statement of Reasons.
