
Our references: IR 21/22-003
FOI 20/21-0797
GPO Box 700
Canberra ACT 2601
1800 800 110
ndis.gov.au
3 September 2021
Brian Cooper
By email: xxxxxxxxxxxxxxxxxxxxxxxxx@xxxxxxxxxxx.xxx.xx
Dear Brian Cooper
Your Freedom of Information request - Internal Review Decision
Thank you for your correspondence of 9 August 2021, in which you requested under the
Freedom of Information Act 1982 (FOI Act) an internal review of the decision by the National
Disability Insurance Agency (NDIA) in relation to your request FOI 20/21-0797.
The purpose of this letter is to provide you with a decision on your request for internal
review.
Original Decision
On 28 May 2021, you requested access under the FOI Act to the following documents:
“1 Why does the NDIA use the Modified Monash Method for reporting CaLD and
Indigenous participant numbers?
2 I require a copy of all documents and or policies used to determine the reporting
framework.”
On 22 June 2021, you agreed to provide the NDIA with an additional 30 days to process
your request for information under section 155AA of the FOI Act, making 28 July 2021 the
new due date to provide you with a decision on access.
On 27 July 2021, the NDIA provided you with access to 2 documents in full, one of which
was created under section 17 of the FOI Act.
Grounds for review
On 9 July 2021, you requested an internal review on the following grounds:
“The question asked was not answered. That is the rationale for the use of the modified
monash method for CaLD and Indigenous persons.”
I have interpreted your grounds for review to relate to the searches undertaken by the NDIA
when making its original decision.
Decision on your request for internal review
I am authorised to make decisions under the FOI Act, including making internal review
decisions under section 54C of that Act. As an internal review officer, I am not bound in any
way by the original decision and am required to make a fresh decision.
I have decided to affirm the original decision of 27 July 2021.

In making my decision, I have considered the fol owing:
your correspondence in relation to your internal review request;
the original decision dated 27 July 2021;
your grounds for seeking an internal review of original decision;
consultation with the relevant business area;
the FOI Act; and
the FOI Guidelines.
Reasons for Decision
As provided in the original decision dated 27 July 2021, we consulted with subject matter
experts within business areas of the NDIA for documents relevant to your request for
information.
These searches revealed that some of the information you requested was not available in a
separate written document at the time of your request. However, we were been able to
produce a document containing the information you had requested and we treated your
request as if it were a request for access to this document in accordance with section 17 of
the FOI Act.
In the document created under section 17 of the FOI Act (Document 2) and provided to you
as part of the original decision, we advised you that NDIA adopted the Modified Monash
Model (MMM) because it provides a clear differentiation between large, medium and smal
populations in regional areas. The MMM is a classification system that categorises
metropolitan, regional, rural and remote areas according to their population size and
isolation - distance from capital cities. The system was developed to recognise the
chal enges in attracting health workers to more remote and smal er communities. We also
provided you with a Document outlining the justifications for its use: National Disability
Insurance Agency - Rural and Remote Strategy (Document 1).
In conclusion, I have decided to affirm the original decision in that, the rationale for use of
the Modified Monash Method by the Agency is explained in Documents 1 and 2 of the
original decision for FOI 20/22-0797.
Rights of Review
I have set out your rights to seek a review of my decision at Attachment A.
If you would like to clarify any aspects of my decision, please do not hesitate to contact me
via email at xxx@xxxx.xxx.xx.
Yours sincerely
Melanie Brocklehurst
Director FOI
Parliamentary, Ministerial & FOI Branch
Government Division
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Attachment A
Your rights of review
External Review by the Australian Information Commissioner
Section 54L of the FOI Act gives you the right to apply directly to the Australian Information
Commissioner (AIC) to seek a review of this decision.
If you wish to have the decision reviewed by the OAIC you must apply for the review, in
writing or by using the online merits review form available on the AIC’s website at
www.oaic.gov.au, within 60 days of receipt of this letter.
To assist the OAIC your application should include a copy of this decision and your contact
details. You should also clearly set out why you are objecting to the decision.
You can also complain to the OAIC about how an agency handled an FOI request, or other
actions the agency took under the FOI Act.
Applications for review or complaints can be lodged with the OAIC in the fol owing ways:
Online: www.oaic.gov.au
Post: GPO Box 5218, Sydney NSW 2001
Fax:
+61 2 9284 9666
Email: xxxxxxxxx@xxxx.xxx.xx
The OAIC can also be contacted on 1300 363 992.
The Commonwealth Ombudsman
You can complain to the Commonwealth Ombudsman concerning action taken by an agency
in the exercise of powers or the performance of functions under the FOI Act.
A complaint to the Commonwealth Ombudsman may be made oral y or in writing. The
Ombudsman may be contacted for the cost of a local cal from anywhere in Australia on
telephone 1300 362 072.
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