This is an HTML version of an attachment to the Freedom of Information request '“Exemption to ignore PAYG Rules” - Military Super'.



 
 
 
Trent Morrison-Francis  
3 Jacinta Ct  
CRESTMEAD QLD 4132 
xxxxx@xxxxxxxxxxxx.xxx.xx 
 
 
 
Dear Mr Morrison-Francis, 
 
Your Freedom of Information Request – Decision on Access 
 
I  refer to your email dated 4 June 2021 in which you requested access under the Freedom of 
Information Act 1982 (Cth) (FOI Act) to the following documents: 
 
In complaint letter responses from Commonwealth Superannuation Corporation is advising the 
following: “We understand that this may be frustrating for you. Please be assured that we are 
endeavouring to update our systems as quickly as possible so we can withhold amounts for tax in 
accordance with the Decision. We hold an exemption for this financial year.” 
 
Please provide a copy of all documents that shows that the Commissioner of Taxation or other 

authority has provided Commonwealth superannuation with an exception to comply with the 
Douglas ruling in relation to Military Super for the financial years. 
 
On 24 June 2021, you were informed that: 
 
To assist with your own understanding, we are not saying that CSC has an exemption to comply 
with the Commissioner of Taxation v Douglas [2020] FCAFC 220 ruling.   
 
As the communication you refer to mentions ‘as directed by the ATO, CSC wil  report all applicable 

DFRDB and MilitarySuper invalidity benefit payments that were made for the 2020/2021 Financial 
Year to the ATO as a lump sum payments’. We would reiterate that CSC has an exemption to 
implement the ruling in the 2020/21 financial year while we continue to update our pension benefit 
payment system and apply the new tax  rates. 
 
You can locate more information here: Tax Changes to Invalidity Pensions (csc.gov.au)
 
 
On 30 June 2021, you requested: 
 
No 

 
We are wanting the documents that exist to support this clean “ exemption to implement the ruling 

in the 2020/21” 
 
You have not provided the details 

 
On 2 August 2021, you were informed that: 
 
Pay as you go (withholding and instalments) reporting obligations are determined by the Tax 
Office. The due dates for PAYG withholding can be found here Pay as you go (withholding and 
instalments) | Australian Taxation Office (ato.gov.au).  
 
 
 

 
 
 
If you have any further questions, you can email our dedicated email address for this 

issue xxxxxxxxxxxxxxxxxx@xxx.xxx.xx or call our dedicated phone number 1300 006 727.  
  
We trust this information clarifies the matter for you. 

 
On 17 July  2021, you requested: 
 
It has been advised by CSC that the Australian Taxation Office has advice’s to CSC was to 
withhold veterans FY21 taxation documents due to an “incorrect formulas”. 
 
Please provide all documents your agency holds in relation to this advice as well as meeting notes, 

emails and recorded calls of any follow up to this advice between the ATO and CSC. 
 
I am asking that all names regardless of position in the APS are NOT redacted and duplicate 

documents are not required however draft documents are. 
 
The period this search relates to is 01.01.20 to the date of this request. 

 
On 2 August 2021, you were informed that: 
 
For your information, the latest withholding variation update provided by the ATO can be found 

here Tax Changes to Invalidity Pensions (csc.gov.au)
 
If you have any further questions, you can email our dedicated email address for this 

issue xxxxxxxxxxxxxxxxxx@xxx.xxx.xx or call our dedicated phone number 1300 006 727.  
  
We trust this information clarifies the matter for you. 

 
Decision 
 
 
I  am satisfied that all reasonable steps have been taken to find documents within the scope of 
your request, and that no such documents meeting the description of what you have asked for 
can be found or exist. As such, I must refuse your request for access to documents pursuant to 
section 24A of the FOI Act. 
 
Material taken into account 
 
In making my  decision, I had regard to: 
  a)  the terms of the request; 
b)  relevant provisions in the FOI Act; and 
c)  the Guidelines published by the Office of the Australian Information Commissioner under 
section 93A of the FOI Act (the Guidelines). 
 
Reasons for Decision 
 
Section 24A – documents that cannot be found or do not exist 

 
Subsection 24A(1) of the FOI Act provides: 
 
1.  An agency or Minister may refuse a request for access to a document if: 
 
 
 
 
 
 



 
 
a)  all reasonable steps have been taken to find the document; and 
b)  the agency or Minister is satisfied that the document: 
I.  is in the agency’s or Minister’s possession but cannot be found; or 
II. 
does not exist. 
 
The Office of the Australian Information Commissioner (OAIC) has issued guidelines pursuant to 
section 93A of the FOI Act. Agencies must have regard to these guidelines when processing 
requests under the FOI Act. At paragraphs 3.88-3.93 of the guidelines, the OAIC provides 
guidance as to the meaning of the term ‘all reasonable steps’ in subsection 24A(1). 
 
To ensure that 'all reasonable steps' have been taken in this request, every reasonable avenue of 
locating the documents has been exhausted. The details of these searches are outlined below.  
 
Searches were conducted of the approved records management system, Microsoft Outlook 
inboxes/files and instant messaging applications. No documents were found matching the scope of 
your request. 
 
I  am satisfied that 'all reasonable steps' have been taken to locate the documents sought. I am 
satisfied that the documents cannot be found or do not exist, and refuse access to this request 
under section 24A(1) of the FOI Act. 
 
Please note, however, CSC assisted you by providing information under administrative access, in 
our emails dated 24 June 2021, 2 August 2021 and 2 August 2021 (publy available information). 
CSC also provided a dedicated phone number and email address for this issue. CSC did not need 
to do so, but was acting within the spirit of the FOI Act, by providing assistance to you. 
 
Review rights and complaints 

 
If you are unsatisfied with my decision, information about your rights of review, and how you can 
make a complaint about the handling of your request, is at Attachment A. 
 
Contact 
 
If you wish  to discuss my decision, please contact me on xxx@xxx.xxx.xx
 
Yours sincerely 
 
 
FOI Authorised Officer 1 
 
Commonwealth Superannuation Corporation 
 
 
29 November 2021
 
 
 
 
 
 



 
 
 
 
 
ATTACHMENT A 
 
INFORMATION ON REVIEW RIGHTS 
 
 
The Freedom of Information Act 1982 (the FOI Act) gives you the right to apply for a review of this 
decision. Under sections 54 and 54L of the FOI Act, you can apply for a review of this decision by: 
 
(a) 
an internal review officer in CSC; or 
(b) 
the Australian Information Commissioner (Information Commissioner). 
Internal Review 
 
If you apply for internal review, it wil   be carried out by a different decision-maker who wil  make a 
fresh decision on your application.  An application for review must be: 
 
(c) 
made in writing; 
(d) 
made within 30 days of receiving this letter; and 
(e) 
sent to xxx@xxx.xxx.xx
No particular form is required, but it is desirable to set out in the application the grounds upon which 
you consider the decision should be reviewed. 
 
If the internal review officer decides not to grant you access to all of the documents to which you 
have requested access, you have the right to seek a review of that decision by the Information 
Commissioner. You wil   be further notified of your rights of review at the time you are notified of the 
internal review decision. 
 
Please note that if you apply for an internal review and a decision is not made by an internal review 
officer within 30 days of receiving the application, you have the right to seek review by the 
Information Commissioner for a review of the original FOI decision on the basis of a ‘deemed 
refusal’ decision.  An application for Information Commissioner review in this situation must be made 
within 60 days of the date when the internal review decision should have been made (provided an 
extension of time has not been granted or agreed). 
 
Information Commissioner review 
 
If you want to seek direct review by the Information Commissioner (and not internal review), you 
must apply in writing within 60 days of the receipt of the decision letter and you can lodge your 
application in one of the following ways: 
 
 
 
Online: www.oaic.gov.au 
In person: 
Post: GPO Box 2999, Canberra ACT 2601   Level 3,  
Fax: +61 2 9284 9666 
175 Pitt Street, 
Email: xxxxxxxxx@xxxx.xxx.xx 
Sydney NSW  2000 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 


 
 
An application form is available on the website at www.oaic.gov.au. Your application should include 
a copy of the notice of the decision that you are objecting to (if one was provided), and your contact 
details.  You should also set out why you are objecting to the decision. 
 
Complaints to the Commonwealth Ombudsman and Information Commissioner  
 
Commonwealth Ombudsman 

 
You may complain to the Ombudsman concerning action taken by an agency in the exercise of 
powers or the performance of functions under the FOI Act. There is no fee for making a complaint. A 
complaint to the Ombudsman may be made in person, by telephone or in writing. The 
Ombudsman’s contact details are: 
 
Phone: 
1300 362 072 
Website: 
 www.ombudsman.gov.au 
 
The Commonwealth Ombudsman generally prefers applicants to seek review before complaining 
about a decision. 
 
Information Commissioner 

 
You may also complain to the Information Commissioner concerning action taken by an agency in 
the exercise of powers or the performance of functions under the FOI Act. There is no fee for 
making a complaint. A complaint to the Information Commissioner must be made in writing. The 
Information Commissioner’s contact details are: 
 
Telephone:  1300 363 992 
Website: 
www.oaic.gov.au  
 
 
 
 
 
 
 
 
 
 


Document Outline