FOI 21.22 0050 Decision Documents Final.pdf

FOI 21/22-0050
DOCUMENT 1
Approved: 8 April 2021
Owner: Organisational Design
APS4 Freedom of Information Officer (Labour
Hire)
Position Details
The NDIA welcomes people with disability, Aboriginal and Torres Strait Islander peoples, and people with
diverse cultural and linguistic backgrounds.
Position Name
Freedom of Information Officer (Labour Hire)
Equivalent APS Classification
APS4
Group
Markets, Government and Engagement
Division
Government
Branch
Parliamentary, Ministerial and FOI
Reports to
APS6 Freedom of Information Officer
You are an employee of your recruitment agency on assignment with the NDIA to undertake work as
described below.
Position Purpose
About NDIA
The National Disability Insurance Agency (NDIA) is an independent statutory agency that is responsible for
implementing the National Disability Insurance Scheme (NDIS), which will support a better life for hundreds
of thousands of Australians with a significant and permanent disability and their families and carers. The
NDIA values a positive contemporary attitude to disability.
As a Federal Agency, we work within a legislative and regulatory environment. We adhere to the Australian
Public Service Code of Conduct as set out in section 13 of the Public Service Act 1999.
Our work is driven by the Corporate Plan which provides strategic direction to achieve our purpose of
making a difference so that people with disability can choose and achieve their goals.
The NDIA Values are:
Our values reflect our passion and commitment to building a positive, participant-centred culture.
1
Page 1 of 34

FOI 21/22-0050
About the Team
The Parliamentary, Ministerial and FOI Branch manages the relationship between the Agency and the
Minister’s Office. It supports the Agency in meeting the Minister’s objectives and priorities by providing
timely, objective and strategic advice. The branch ensures the Agency are meeting their obligations under
the Freedom of Information Act 1982 (FOI Act) and for the Participant Information Access (PIA) Scheme.
About the Role
The APS4 Freedom of Information Officer (Labour Hire) will, under direction, assist the team in the
coordination of Freedom of Information (FOI) requests made to the Agency and will ensure the Agency
meets its legal obligations in relation to the Freedom of Information Act 1982 (Cth) [FOI Act].
The role will assist the team with Participant Information Access (PIA) requests made to the Agency and
contribute to the development of the Agency’s information handling requirements.
The APS4 Freedom of Information Officer (Labour Hire) will have a considerable level of contact with
internal and external stakeholders and will be required to communicate and provide advice on a range of
matters to resolve moderately complex enquiries.
The position will provide operational and administrative support that is informed and directed by sound
knowledge in areas and may undertake some research and analysis activities.
Responsibilities may include but are not limited to:
 Preparing and collating documents required to make FOI decisions in accordance with the FOI Act.
 Preparing and collating documents required to make PIA decisions in accordance with the PIA
scheme.
 Preparing and drafting a range of other material including data reports, briefing material and
correspondence.
 Providing administrative support to develop systems, processes and practical tools including
training to support FOI and PIA handling and awareness.
(NOTE: the key responsibilities of the role are based on current priorities and may change over time)
Role Specifications
Please see below a list of the main physical and psychological work environment characteristics that an
employee may encounter while performing the essential functions of this role.
Working environment
 working in an open office environment (exposure to general workplace chatter)
 working in a team environment
 working in a hot desk environment
 managing demanding and changing workloads and competing priorities
 operating a telephone / computer
 computer/screen based work
 requirement to read or otherwise extract information from printed material / signage
Emotional
 dealing with confronting and complex situations and information
Information technology and Security
 Pre-Engagement Check - this is a mandatory pre-employment security screening process. All
employees and contractors of NDIA must undertake a Pre-Engagement Check. This check is
undertaken for any individual who will have non-public access to agency resources (information,
buildings, systems, assets, staff and customers)
Job Specification for: APS4 FOI Officer (Labour Hire) (08/04/2021)
2
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FOI 21/22-0050
 computer/software applications - Microsoft Office computer based work
 bility to access and use client records management system (CRM) and associated NDIA business
applications
Where possible, the NDIA will make reasonable adjustments to enable individuals with disabilities to
perform the essential functions of the role.
Work Level Expectations
The NDIA work within the Australian Public Service (APS) Work Level Standards. The expectations for this
role is at the APS4 classification. Please refer to the APS Commission website for more information about
the Work Level Standards and how they apply to the role.
Organisational Responsibilities
Assume responsibility for the identification of risks, including the evaluation, management and control of all
risks relevant to your area of responsibility.
To ensure compliance with the Work Health and Safety (Commonwealth) Act 2011, the occupant of this
position is accountable while at work to ensure they:
 take reasonable care for their own health and safety; and
 take reasonable care that their acts or omissions do not adversely affect the health and safety of
other persons; and
 comply with reasonable instruction, policy or procedures given or notified by the NDIA relating to
health or safety across the NDIA.
Job Specification for: APS4 FOI Officer (Labour Hire) (08/04/2021)
3
Page 3 of 34

FOI 21/22-0050
DOCUMENT 2
Approved: 8 April 2021
Owner: Organisational Design
Contact: xxxxxxxxx@xxxx.xxx.xx
APS4 Freedom of Information Officer
Position Details
The NDIA welcomes and encourages applications from people with disability, Aboriginal and Torres Strait
Islander peoples, and people with diverse cultural and linguistic backgrounds.
Position Name
Freedom of Information Officer
APS Classification
APS4
Group
Markets, Government and Engagement
Division
Government
Branch
Parliamentary, Ministerial and FOI
Reports to
APS6 Freedom of Information Officer
Position Purpose
About NDIA
The National Disability Insurance Agency (NDIA) is an independent statutory agency that is responsible for
implementing the National Disability Insurance Scheme (NDIS), which will support a better life for hundreds
of thousands of Australians with a significant and permanent disability and their families and carers. The
NDIA values a positive contemporary attitude to disability.
As a Federal Agency, we work within a legislative and regulatory environment. We adhere to the Australian
Public Service Code of Conduct as set out in section 13 of the Public Service Act 1999.
Our work is driven by the Corporate Plan which provides strategic direction to achieve our purpose of
making a difference so that people with disability can choose and achieve their goals.
The NDIA Values are:
Our values reflect our passion and commitment to building a positive, participant-centred culture.
About the Team
The Parliamentary, Ministerial and FOI Branch manages the relationship between the Agency and the
Minister’s Office. It supports the Agency in meeting the Minister’s objectives and priorities by providing
timely, objective and strategic advice. The branch ensures the Agency are meeting their obligations under
the Freedom of Information Act 1982 (FOI Act) and for the Participant Information Access (PIA) Scheme.
1
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FOI 21/22-0050
About the Role
The APS4 Freedom of Information Officer will, under direction, assist the team in the coordination of
Freedom of Information (FOI) requests made to the Agency and will ensure the Agency meets its legal
obligations in relation to the Freedom of Information Act 1982 (Cth) [FOI Act].
The role will assist the team with Participant Information Access (PIA) requests made to the Agency and
contribute to the development of the Agency’s information handling requirements.
The APS4 Freedom of Information Officer will have a considerable level of contact with internal and
external stakeholders and will be required to communicate and provide advice on a range of matters to
resolve moderately complex enquiries.
The position will provide operational and administrative support that is informed and directed by sound
knowledge in areas and may undertake some research and analysis activities.
Responsibilities may include but are not limited to:
 Preparing and collating documents required to make FOI decisions in accordance with the FOI Act.
 Preparing and collating documents required to make PIA decisions in accordance with the PIA
scheme.
 Preparing and drafting a range of other material including data reports, briefing material and
correspondence.
 Providing administrative support to develop systems, processes and practical tools including
training to support FOI and PIA handling and awareness.
(NOTE: the key responsibilities of the role are based on current priorities and may change over time)
Role Specifications
Please see below a list of the main physical and psychological work environment characteristics that an
employee may encounter while performing the essential functions of this role.
Working environment
 working in an open office environment (exposure to general workplace chatter)
 working in a team environment
 working in a hot desk environment
 managing demanding and changing workloads and competing priorities
 operating a telephone / computer
 computer/screen based work
 requirement to read or otherwise extract information from printed material / signage
Emotional
 dealing with confronting and complex situations and information
Information technology and Security
 Pre-Engagement Check - this is a mandatory pre-employment security screening process. All
employees and contractors of NDIA must undertake a Pre-Engagement Check. This check is
undertaken for any individual who will have non-public access to agency resources (information,
buildings, systems, assets, staff and customers)
 computer/software applications - Microsoft Office computer based work
 bility to access and use client records management system (CRM) and associated NDIA business
applications
Where possible, the NDIA will make reasonable adjustments to enable individuals with disabilities to
perform the essential functions of the role.
Position Description for: APS4 FOI Officer (08/04/2021)
2
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FOI 21/22-0050
Work Level Expectations
The NDIA work within the Australian Public Service (APS) Work Level Standards. The duties detailed
below are specific to the APS4 classification.
Leadership and Accountability
Have functional expertise in a specific area that contributes to team goals.
Contribute new ideas and maximise the benefits of change, including the identification of opportunities to
improve the efficiency of business processes.
Management Diversity and Span
Undertake procedural, clerical, administrative support or operational tasks including some research and
analysis activities.
Job Context and Environment
Have a sound general knowledge of the role and functions of the agency and an understanding of how
these relate to a specific work area.
Monitors emerging issues to identify impact on tasks and mitigate risks that will impact on own and team
work outcomes.
Independence and Decision-Making
Make decisions within defined parameters relating to the area of responsibility that impact on the work area
or specific function, but the impact on agency operations and resources is limited.
Apply judgement, knowledge and limited discretion in interpreting and applying legislation, instructions,
guidelines and procedures.
Identify issues and contribute to the resolution of issues and problems.
Stakeholder Management
Resolve moderately complex enquiries from stakeholders and provide information and advice as a
representative of the work area.
Represent the work area at internal and external meetings and conferences.
Organisational Responsibilities
Assume responsibility for the identification of risks, including the evaluation, management and control of all
risks relevant to your area of responsibility.
To ensure compliance with the Work Health and Safety (Commonwealth) Act 2011, the occupant of this
APS position is accountable while at work to ensure they:
 take reasonable care for their own health and safety; and
 take reasonable care that their acts or omissions do not adversely affect the health and safety of
other persons; and
 comply with reasonable instruction, policy or procedures given or notified by the NDIA relating to
health or safety across the NDIA.
Position Description for: APS4 FOI Officer (08/04/2021)
3
Page 6 of 34

FOI 21/22-0050
DOCUMENT 3
Approved: 8 April 2021
Owner: Organisational Design
APS5 Freedom of Information Officer (Labour
Hire)
Position Details
The NDIA welcomes people with disability, Aboriginal and Torres Strait Islander peoples, and people with
diverse cultural and linguistic backgrounds.
Position Name
Freedom of Information Officer (Labour Hire)
Equivalent APS Classification
APS5
Group
Markets, Government and Engagement
Division
Government
Branch
Parliamentary, Ministerial and FOI
Reports to
APS6 Freedom of Information Officer
You are an employee of your recruitment agency on assignment with the NDIA to undertake work as
described below.
Position Purpose
About NDIA
The National Disability Insurance Agency (NDIA) is an independent statutory agency that is responsible for
implementing the National Disability Insurance Scheme (NDIS), which will support a better life for hundreds
of thousands of Australians with a significant and permanent disability and their families and carers. The
NDIA values a positive contemporary attitude to disability.
As a Federal Agency, we work within a legislative and regulatory environment. We adhere to the Australian
Public Service Code of Conduct as set out in section 13 of the Public Service Act 1999.
Our work is driven by the Corporate Plan which provides strategic direction to achieve our purpose of
making a difference so that people with disability can choose and achieve their goals.
The NDIA Values are:
Our values reflect our passion and commitment to building a positive, participant-centred culture.
1
Page 7 of 34

FOI 21/22-0050

About the Team
The Parliamentary, Ministerial and FOI Branch manages the relationship between the Agency and the
Minister’s Office. It supports the Agency in meeting the Minister’s objectives and priorities by providing
timely, objective and strategic advice. The branch ensures the Agency are meeting their obligations under
the Freedom of Information Act 1982 (FOI Act) and for the Participant Information Access (PIA) Scheme.
About the Role
The APS5 Freedom of Information Officer (Labour Hire) will, under limited direction, assist the team in the
coordination of Freedom of Information (FOI) requests made to the Agency and will ensure the Agency
meets its legal obligations in relation to the Freedom of Information Act 1982 (Cth) [FOI Act].
The role will assist the team with Participant Information Access (PIA) requests made to the Agency and
contribute to the development of the Agency’s information handling requirements.
The APS5 Freedom of Information Officer (Labour Hire) will provide quality assurance checks, training,
advice and guidance to the team on an ongoing basis and as required, as well as operational and
administrative support that is informed and directed by sound knowledge in areas. They may undertake
some research and analysis activities.
The role will have a considerable level of contact with internal and external stakeholders and will be
required to communicate and provide advice on a range of matters to resolve moderately complex
enquiries.
Responsibilities may include but are not limited to:
  Preparing and collating documents required to make complex FOI decisions in accordance with the
FOI Act.
  Preparing and collating documents required to make PIA decisions in accordance with the PIA
scheme.
  Providing quality assurance support, guidance and training to the team.
  Preparing and drafting a range of material including internal and external correspondence and
formal decision letters.
  Providing administrative and project support to develop systems, processes and practical tools
including training to support FOI and PIA handling and awareness.
(NOTE: the key responsibilities of the role are based on current priorities and may change over time)
Role Specifications
Please see below a list of the main physical and psychological work environment characteristics that an
employee may encounter while performing the essential functions of this role.
Working environment
  working in an open office environment (exposure to general workplace chatter)
  working in a team environment
  working in a hot desk environment
  managing demanding and changing workloads and competing priorities
  operating a telephone / computer
  computer/screen based work
  requirement to read or otherwise extract information from printed material / signage
Emotional

  dealing with confronting and complex situations and information
Job Specification for: APS5 FOI Officer (Labour Hire) (08/04/2021)
2
Page 8 of 34

FOI 21/22-0050
DOCUMENT 4
Approved: 8 April 2021
Owner: Organisational Design
Contact: xxxxxxxxxxxxxxxxxxx.xxxxxxx@xxxx.xxx.xx
APS5 Freedom of Information Officer
Position Details
The NDIA welcomes and encourages applications from people with disability, Aboriginal and Torres Strait
Islander peoples, and people with diverse cultural and linguistic backgrounds.
Position Name
Freedom of Information Officer
APS Classification
APS5
Group
Markets, Government and Engagement
Division
Government
Branch
Parliamentary, Ministerial and FOI
Reports to
APS6 Freedom of Information Officer
Position Purpose
About the NDIA
The National Disability Insurance Agency (NDIA) is an independent statutory agency that is responsible for
implementing the National Disability Insurance Scheme (NDIS), which will support a better life for hundreds
of thousands of Australians with a significant and permanent disability and their families and carers. The
NDIA values a positive contemporary attitude to disability.
As a Federal Agency, we work within a legislative and regulatory environment. We adhere to the Australian
Public Service Code of Conduct as set out in section 13 of the Public Service Act 1999.
Our work is driven by the Corporate Plan which provides strategic direction to achieve our purpose of
making a difference so that people with disability can choose and achieve their goals.
The NDIA Values are:
Our values reflect our passion and commitment to building a positive, participant-centred culture.
About the Team
The Parliamentary, Ministerial and FOI Branch manages the relationship between the Agency and the
Minister’s Office. It supports the Agency in meeting the Minister’s objectives and priorities by providing
timely, objective and strategic advice. The branch ensures the Agency are meeting their obligations under
the Freedom of Information Act 1982 (FOI Act) and for the Participant Information Access (PIA) Scheme.
1
Page 10 of 34

FOI 21/22-0050
About the Role
The APS5 Freedom of Information Officer will, under limited direction, assist the team in the coordination of
Freedom of Information (FOI) requests made to the Agency and will ensure the Agency meets its legal
obligations in relation to the Freedom of Information Act 1982 (Cth) [FOI Act].
The role will assist the team with Participant Information Access (PIA) requests made to the Agency and
contribute to the development of the Agency’s information handling requirements.
The APS5 Freedom of Information Officer will provide quality assurance checks, training, advice and
guidance to the team on an ongoing basis and as required, as well as operational and administrative
support that is informed and directed by sound knowledge in areas. They may undertake some research
and analysis activities.
The role will have a considerable level of contact with internal and external stakeholders and will be
required to communicate and provide advice on a range of matters to resolve moderately complex
enquiries.
Responsibilities may include but are not limited to:
 Preparing and collating documents required to make complex FOI decisions in accordance with the
FOI Act.
 Preparing and collating documents required to make PIA decisions in accordance with the PIA
scheme.
 Providing quality assurance support, guidance and training to the team.
 Preparing and drafting a range of material including internal and external correspondence and
formal decision letters.
 Providing administrative and project support to develop systems, processes and practical tools
including training to support FOI and PIA handling and awareness.
(NOTE: the key responsibilities of the role are based on current priorities and may change over time)
Role Specifications
Please see below a list of the main physical and psychological work environment characteristics that an
employee may encounter while performing the essential functions of this role.
Working environment
 working in an open office environment (exposure to general workplace chatter)
 working in a team environment
 working in a hot desk environment
 managing demanding and changing workloads and competing priorities
 operating a telephone / computer
 computer/screen based work
 requirement to read or otherwise extract information from printed material / signage.
Emotional
 dealing with confronting and complex situations and information
Information technology and Security
 Pre-Engagement Check - this is a mandatory pre-employment security screening process. All
employees and contractors of NDIA must undertake a Pre-Engagement Check. This check is
undertaken for any individual who will have non-public access to agency resources (information,
buildings, systems, assets, staff and customers)
 computer/software applications - Microsoft Office computer based work
Position Description for: APS5 FOI Officer (08/04/2021)
2
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FOI 21/22-0050
 ability to access and use client records management system (CRM) and associated NDIA business
applications
Where possible, the NDIA will make reasonable adjustments to enable individuals with disabilities to
perform the essential functions of the role.
Work Level Expectations
The NDIA work within the Australian Public Service (APS) Work Level Standards. The duties detailed
below are specific to the APS5 classification.
Leadership and Accountability
Provide professional and policy advice within an area of specialisation.
Apply innovation initiatives to maximise the benefits of change and contributes to the improvement in
quality and efficiency of services.
Management Diversity and Span
Role may also be required to undertake specialist or technical research and analysis, conduct
investigations and provide advice on policies and legislation.
Job Context and Environment
Have a sound general knowledge of the role and functions of the agency and an understanding of how
these relate to a specific work area.
Accountable for maintaining appropriate risk management programs.
Independence and Decision-Making
Work independently or under limited guidance in relation to their area of expertise. Complex or difficult
issues are discussed with team leaders or experts.
Exercise judgement to make decisions governed by the application of rules, regulations, best practice
principles or the agency’s operating instructions and procedures, under the support and general direction of
a higher classification level.
Perform objective and systematic research and analysis to obtain accurate conclusions based on evidence.
Stakeholder Management
Respond to stakeholder needs and expectations.
Represent the work area or agency at meetings, conferences and seminars.
Organisational Responsibilities
Assume responsibility for the identification of risks, including the evaluation, management and control of all
risks relevant to your area of responsibility.
To ensure compliance with the Work Health and Safety (Commonwealth) Act 2011, the occupant of this
APS position is accountable while at work to ensure they:
 take reasonable care for their own health and safety; and
 take reasonable care that their acts or omissions do not adversely affect the health and safety of
other persons; and
 comply with reasonable instruction, policy or procedures given or notified by the NDIA relating to
health or safety across the NDIA.
Position Description for: APS5 FOI Officer (08/04/2021)
3
Page 12 of 34

FOI 21/22-0050
DOCUMENT 5
Approved: 8 April 2021
Owner: Organisational Design
APS6 Freedom of Information Officer (Labour
Hire)
Position Details
The NDIA welcomes people with disability, Aboriginal and Torres Strait Islander peoples, and people with
diverse cultural and linguistic backgrounds.
Position Name
Freedom of Information Officer (Labour Hire)
Equivalent APS Classification
APS6
Group
Markets, Government and Engagement
Division
Government
Branch
Parliamentary, Ministerial and FOI
Reports to
EL1 AD FOI
You are an employee of your recruitment agency on assignment with the NDIA to undertake work as
described below.
Position Purpose
About NDIA
The National Disability Insurance Agency (NDIA) is an independent statutory agency that is responsible for
implementing the National Disability Insurance Scheme (NDIS), which will support a better life for hundreds
of thousands of Australians with a significant and permanent disability and their families and carers. The
NDIA values a positive contemporary attitude to disability.
As a Federal Agency, we work within a legislative and regulatory environment. We adhere to the Australian
Public Service Code of Conduct as set out in section 13 of the Public Service Act 1999.
Our work is driven by the Corporate Plan which provides strategic direction to achieve our purpose of
making a difference so that people with disability can choose and achieve their goals.
The NDIA Values are:
Our values reflect our passion and commitment to building a positive, participant-centred culture.
1
Page 13 of 34

FOI 21/22-0050
About the Team
The Parliamentary, Ministerial and FOI Branch manages the relationship between the Agency and the
Minister’s Office. It supports the Agency in meeting the Minister’s objectives and priorities by providing
timely, objective and strategic advice. The branch ensures the Agency are meeting their obligations under
the Freedom of Information Act 1982 (FOI Act) and for the Participant Information Access (PIA) Scheme.
About the Role
The APS6 Freedom of Information Officer (Labour Hire) will, under limited direction, assist the team in the
coordination of Freedom of Information (FOI) requests made to the Agency and will ensure the Agency
meets its legal obligations in relation to the Freedom of Information Act 1982 (Cth) [FOI Act].
The role will assist the team with Participant Information Access (PIA) requests made to the Agency and
contribute to the development of the Agency’s information handling requirements. The APS6 Freedom of
Information Officer will be a delegate FOI and PIA decision-maker and will make robust FOI decisions.
The position will perform work that involves team leadership and management responsibilities requiring the
setting of priorities and managing workflows of a team.
The APS6 Freedom of Information Officer (Labour Hire) will, under limited supervision, manage
relationships with stakeholders within the NDIA, Government agencies, the Ministers office and the Office
of the Information Commissioner.
Responsibilities may include but are not limited to:
 Assisting and making FOI decisions on complex matters in accordance with the FOI Act.
 Assisting and making PIA decisions as a PIA delegate.
 Managing the priorities of clients and available resources to deliver results on time and within
budget.
 Preparing and contributing to a range of other material including briefing material for Ministers.
Board papers, media releases, reports to Parliamentary committees, and correspondence.
 Supporting the development of systems, processes and practical tools including delivering training
to support FOI handling and awareness.
(NOTE: the key responsibilities of the role are based on current priorities and may change over time)
Role Specifications
Please see below a list of the main physical and psychological work environment characteristics that an
employee may encounter while performing the essential functions of this role.
Working environment
 working in an open office environment (exposure to general workplace chatter)
 working in a team environment
 working in a hot desk environment
 managing demanding and changing workloads and competing priorities
 operating a telephone / computer
 computer/screen based work
 requirement to read or otherwise extract information from printed material / signage
Emotional
 dealing with confronting and complex situations and information
Information technology and Security
 Pre-Engagement Check - this is a mandatory pre-employment security screening process. All
employees and contractors of NDIA must undertake a Pre-Engagement Check. This check is
Job Specification for: APS6 FOI Officer (Labour Hire) (08/04/2021)
2
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FOI 21/22-0050
undertaken for any individual who will have non-public access to agency resources (information,
buildings, systems, assets, staff and customers)
 computer/software applications - Microsoft Office computer based work
 bility to access and use client records management system (CRM) and associated NDIA business
applications
Where possible, the NDIA will make reasonable adjustments to enable individuals with disabilities to
perform the essential functions of the role.
Work Level Expectations
The NDIA work within the Australian Public Service (APS) Work Level Standards. The expectations for this
role is at the APS6 classification. Please refer to the APS Commission website for more information about
the Work Level Standards and how they apply to the role.
Organisational Responsibilities
Assume responsibility for the identification of risks, including the evaluation, management and control of all
risks relevant to your area of responsibility.
To ensure compliance with the Work Health and Safety (Commonwealth) Act 2011, the occupant of this
position is accountable while at work to ensure they:
 take reasonable care for their own health and safety; and
 take reasonable care that their acts or omissions do not adversely affect the health and safety of
other persons; and
 comply with reasonable instruction, policy or procedures given or notified by the NDIA relating to
health or safety across the NDIA.
Job Specification for: APS6 FOI Officer (Labour Hire) (08/04/2021)
3
Page 15 of 34

FOI 21/22-0050
DOCUMENT 6
Approved: 8 April 2021
Owner: Organisational Design
Contact: xxxxxxxxx@xxxx.xxx.xx
APS6 Freedom of Information Officer
Position Details
The NDIA welcomes and encourages applications from people with disability, Aboriginal and Torres Strait
Islander peoples, and people with diverse cultural and linguistic backgrounds.
Position Name
Freedom of Information Officer
APS Classification
APS6
Group
Markets, Government and Engagement
Division
Government
Branch
Parliamentary, Ministerial and FOI
Reports to
EL1 AD FOI
Position Purpose
About the NDIA
The National Disability Insurance Agency (NDIA) is an independent statutory agency that is responsible for
implementing the National Disability Insurance Scheme (NDIS), which will support a better life for hundreds
of thousands of Australians with a significant and permanent disability and their families and carers. The
NDIA values a positive contemporary attitude to disability.
As a Federal Agency, we work within a legislative and regulatory environment. We adhere to the Australian
Public Service Code of Conduct as set out in section 13 of the Public Service Act 1999.
Our work is driven by the Corporate Plan which provides strategic direction to achieve our purpose of
making a difference so that people with disability can choose and achieve their goals.
The NDIA Values are:
Our values reflect our passion and commitment to building a positive, participant-centred culture.
About the Team
The Parliamentary, Ministerial and FOI Branch manages the relationship between the Agency and the
Minister’s Office. It supports the Agency in meeting the Minister’s objectives and priorities by providing
timely, objective and strategic advice. The branch ensures the Agency are meeting their obligations under
the Freedom of Information Act 1982 (FOI Act) and for the Participant Information Access (PIA) Scheme.
1
Page 16 of 34

FOI 21/22-0050
About the Role
The APS6 Freedom of Information Officer will, under limited direction, assist the team in the coordination of
Freedom of Information (FOI) requests made to the Agency and will ensure the Agency meets its legal
obligations in relation to the Freedom of Information Act 1982 (Cth) [FOI Act].
The role will assist the team with Participant Information Access (PIA) requests made to the Agency and
contribute to the development of the Agency’s information handling requirements. The APS6 Freedom of
Information Officer will be a delegate FOI and PIA decision-maker and will make robust FOI decisions.
The position will perform work that involves team leadership and management responsibilities requiring the
setting of priorities and managing workflows of a team.
The APS6 Freedom of Information Officer will, under limited supervision, manage relationships with
stakeholders within the NDIA, Government agencies, the Ministers office and the Office of the Information
Commissioner.
Responsibilities may include but are not limited to:
 Assisting and making FOI decisions on complex matters in accordance with the FOI Act.
 Assisting and making PIA decisions as a PIA delegate.
 Managing the priorities of clients and available resources to deliver results on time and within
budget.
 Preparing and contributing to a range of other material including briefing material for Ministers.
Board papers, media releases, reports to Parliamentary committees, and correspondence.
 Supporting the development of systems, processes and practical tools including delivering training
to support FOI handling and awareness.
(NOTE: the key responsibilities of the role are based on current priorities and may change over time)
Role Specifications
Please see below a list of the main physical and psychological work environment characteristics that an
employee may encounter while performing the essential functions of this role.
Working environment
 working in an open office environment (exposure to general workplace chatter)
 working in a team environment
 working in a hot desk environment
 managing demanding and changing workloads and competing priorities
 operating a telephone / computer
 computer/screen based work
 requirement to read or otherwise extract information from printed material / signage
Emotional
 dealing with confronting and complex situations and information
Information technology and Security
 Pre-Engagement Check - this is a mandatory pre-employment security screening process. All
employees and contractors of NDIA must undertake a Pre-Engagement Check. This check is
undertaken for any individual who will have non-public access to agency resources (information,
buildings, systems, assets, staff and customers)
 computer/software applications - Microsoft Office computer based work
 ability to access and use client records management system (CRM) and associated NDIA business
applications
Position Description for: APS6 FOI Officer (08/04/2021)
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Where possible, the NDIA will make reasonable adjustments to enable individuals with disabilities to
perform the essential functions of the role.
Work Level Expectations
The NDIA work within the Australian Public Service (APS) Work Level Standards. The duties detailed
below are specific to the APS6 classification.
Leadership and Accountability
Ensure knowledge of and compliance with legislative, financial and administrative frameworks, government
decision-making processes and agency guidelines and regulations.
Propose and facilitate innovation initiatives and contribute to business improvement strategies and to
change in workplace practices.
Management Diversity and Span
Assist in strategic planning, program and project management and/or policy development for the work area.
Implement work plans for the work area including setting tasks and priorities, managing work flow and
allocating resources.
Job Context and Environment
Have an in-depth knowledge of the role and functions of the agency and an understanding of how these
relate to a work area.
Monitor related emerging issues, identifying impact and conducting risk management activities within
sphere of responsibility.
Independence and Decision-Making
Work with independence, subject to limited direction against established priorities, practices, and
methodologies to deliver quality outcomes.
Make decisions using good judgement, expertise and knowledge, under limited guidance. Ensure decisions
are governed by the application of regulations, best practice principles or the agency’s operating
instructions and procedures.
Perform research and analysis to make decisions that involve complex or escalated issues, longer-term
planning and liaison with other sections on policy, project or operational issues.
Stakeholder Management
Manage relationships with stakeholders to achieve work area and agency goals.
Represent the agency by promoting its interests at community and cross-agency levels.
Organisational Responsibilities
Assume responsibility for the identification of risks, including the evaluation, management and control of all
risks relevant to your area of responsibility.
To ensure compliance with the Work Health and Safety (Commonwealth) Act 2011, the occupant of this
APS position is accountable while at work to ensure they:
 take reasonable care for their own health and safety; and
 take reasonable care that their acts or omissions do not adversely affect the health and safety of
other persons; and
Position Description for: APS6 FOI Officer (08/04/2021)
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 comply with reasonable instruction, policy or procedures given or notified by the NDIA relating to
health or safety across the NDIA.
Position Description for: APS6 FOI Officer (08/04/2021)
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DOCUMENT 7
Approved: 8 April 2021
Owner: Organisational Design
EL1 Freedom of Information Officer (Labour Hire)
Position Details
The NDIA welcomes people with disability, Aboriginal and Torres Strait Islander peoples, and people with
diverse cultural and linguistic backgrounds.
Position Name
Freedom of Information Officer (Labour Hire)
Equivalent APS Classification
EL1
Group
Markets, Government and Engagement
Division
Government
Branch
Parliamentary, Ministerial and FOI
Reports to
EL2 Director FOI
You are an employee of your recruitment agency on assignment with the NDIA to undertake work as
described below.
Position Purpose
About NDIA
The National Disability Insurance Agency (NDIA) is an independent statutory agency that is responsible for
implementing the National Disability Insurance Scheme (NDIS), which will support a better life for hundreds
of thousands of Australians with a significant and permanent disability and their families and carers. The
NDIA values a positive contemporary attitude to disability.
As a Federal Agency, we work within a legislative and regulatory environment. We adhere to the Australian
Public Service Code of Conduct as set out in section 13 of the Public Service Act 1999.
Our work is driven by the Corporate Plan which provides strategic direction to achieve our purpose of
making a difference so that people with disability can choose and achieve their goals.
The NDIA Values are:
Our values reflect our passion and commitment to building a positive, participant-centred culture.
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About the Team
The Parliamentary, Ministerial and FOI Branch manages the relationship between the Agency and the
Minister’s Office. It supports the Agency in meeting the Minister’s objectives and priorities by providing
timely, objective and strategic advice. The branch ensures the Agency are meeting their obligations under
the Freedom of Information Act 1982 (FOI Act) and for the Participant Information Access (PIA) Scheme.
About the Role
The EL1 Freedom of Information Officer (Labour Hire) will assist the Director with the coordination of
Freedom of Information (FOI) requests made to the Agency and will ensure the Agency meets its legal
obligations in relation to the Freedom of Information Act 1982 (Cth) [FOI Act].
The role will assist the Director with Participant Information Access (PIA) requests made to the Agency and
wil  contribute to the development of the Agency’s information handling requirements. The EL1 Freedom of
Information Officer (Labour Hire) will be a delegate FOI and PIA decision-maker and will make robust FOI
decisions.
The position wil  assist the Director in the development of the Agency’s FOI and PIA teams to build
capability and expertise within the team, sharing knowledge and awareness across the Agency and
working in accordance with the highest professional and ethical standards.
The position is responsible for actively managing key internal and external stakeholder relationships,
including government agencies, the Ministers office and the Office of the Information Commissioner.
Responsibilities may include but are not limited to:
 Assisting and making FOI decisions on complex matters in accordance with the FOI Act.
 Assisting and making PIA decisions as a PIA delegate.
 Assisting and making FOI internal review decisions.
 Managing Information Commissioner review matters.
 Managing the priorities of clients and available resources (including staff) to deliver results on time
and within budget.
 Preparing and contributing to a range of material including briefing material for Ministers, Board
papers, media releases, reports to Parliamentary committees, and correspondence.
 Delivering training to support FOI handling and awareness.
(NOTE: the key responsibilities of the role are based on current priorities and may change over time)
Role Specifications
Please see below a list of the main physical and psychological work environment characteristics that an
employee may encounter while performing the essential functions of this role.
Working environment
 working in an open office environment (exposure to general workplace chatter)
 working in a team environment
 working in a hot desk environment
 managing demanding and changing workloads and competing priorities
 operating a telephone / computer
 computer/screen based work
 requirement to read or otherwise extract information from printed material / signage
Emotional
 dealing with confronting and complex situations and information
Job Specification for: EL1 AD FOI (Labour Hire) (08/04/2021)
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Information technology and Security
 Pre-Engagement Check - this is a mandatory pre-employment security screening process. All
employees and contractors of NDIA must undertake a Pre-Engagement Check. This check is
undertaken for any individual who will have non-public access to agency resources (information,
buildings, systems, assets, staff and customers)
 computer/software applications - Microsoft Office computer based work
 bility to access and use client records management system (CRM) and associated NDIA business
applications
Where possible, the NDIA will make reasonable adjustments to enable individuals with disabilities to
perform the essential functions of the role.
Work Level Expectations
The NDIA work within the Australian Public Service (APS) Work Level Standards. The expectations for this
role is at the EL1 classification. Please refer to the APS Commission website for more information about
the Work Level Standards and how they apply to the role.
Organisational Responsibilities
Assume responsibility for the identification of risks, including the evaluation, management and control of all
risks relevant to your area of responsibility.
The occupant of this position is accountable to provide leadership in the implementation, promotion of and
compliance with the Work Health and Safety Act (Commonwealth) 2011 within their work area; and in
addition identify, evaluate and manage risk that ensures that team members and other persons within the
work area:
 take reasonable care for their own health and safety;
 take reasonable care that their acts or omissions do not adversely affect the health and safety of
other persons; and
 comply with reasonable instruction, policy or procedures given or notified by the NDIA relating to
health or safety across the NDIA.
Job Specification for: EL1 AD FOI (Labour Hire) (08/04/2021)
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DOCUMENT 8
Approved: 8 April 2021
Owner: Organisational Design
Contact: xxxxxxxxx@xxxx.xxx.xx
EL1 Freedom of Information Officer
Position Details
The NDIA welcomes and encourages applications from people with disability, Aboriginal and Torres Strait
Islander peoples, and people with diverse cultural and linguistic backgrounds.
Position Name
Freedom of Information Officer
APS Classification
Executive Level 1
Group
Markets, Government and Engagement
Division
Government
Branch
Parliamentary, Ministerial and FOI
Reports to
EL2 Director FOI
Position Purpose
About the NDIA
The National Disability Insurance Agency (NDIA) is an independent statutory agency that is responsible for
implementing the National Disability Insurance Scheme (NDIS), which will support a better life for hundreds
of thousands of Australians with a significant and permanent disability and their families and carers. The
NDIA values a positive contemporary attitude to disability.
As a Federal Agency, we work within a legislative and regulatory environment. We adhere to the Australian
Public Service Code of Conduct as set out in section 13 of the Public Service Act 1999.
Our work is driven by the Corporate Plan which provides strategic direction to achieve our purpose of
making a difference so that people with disability can choose and achieve their goals.
The NDIA Values are:
Our values reflect our passion and commitment to building a positive, participant-centred culture.
About the Team
The Parliamentary, Ministerial and FOI Branch manages the relationship between the Agency and the
Minister’s Office. It supports the Agency in meeting the Minister’s objectives and priorities by providing
timely, objective and strategic advice. The branch ensures the Agency are meeting their obligations under
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the Freedom of Information Act 1982 (FOI Act) and for the Participant Information Access (PIA) Scheme.
About the Role
The EL1 Freedom of Information Officer will assist the Director with the coordination of Freedom of
Information (FOI) requests made to the Agency and will ensure the Agency meets its legal obligations in
relation to the Freedom of Information Act 1982 (Cth) [FOI Act].
The role will assist the Director with Participant Information Access (PIA) requests made to the Agency and
wil  contribute to the development of the Agency’s information handling requirements. The EL1 Freedom of
Information Officer will be a delegate FOI and PIA decision-maker and will make robust FOI decisions.
The position wil  assist the Director in the development of the Agency’s FOI and PIA teams to build
capability and expertise within the team, sharing knowledge and awareness across the Agency and
working in accordance with the highest professional and ethical standards.
The position is responsible for actively managing key internal and external stakeholder relationships,
including government agencies, the Ministers office and the Office of the Information Commissioner.
Responsibilities may include but are not limited to:
 Assisting and making FOI decisions on complex matters in accordance with the FOI Act.
 Assisting and making PIA decisions as a PIA delegate.
 Assisting and making FOI internal review decisions.
 Managing Information Commissioner review matters.
 Managing the priorities of clients and available resources (including staff) to deliver results on time
and within budget.
 Preparing and contributing to a range of material including briefing material for Ministers, Board
papers, media releases, reports to Parliamentary committees, and correspondence.
 Delivering training to support FOI handling and awareness.
(NOTE: the key responsibilities of the role are based on current priorities and may change over time)
Role Specifications
Please see below a list of the main physical and psychological work environment characteristics that an
employee may encounter while performing the essential functions of this role.
Working environment
 working in an open office environment (exposure to general workplace chatter)
 working from home on occasion
 working in a team environment
 working in a hot desk environment
 managing demanding and changing workloads and competing priorities
 operating a telephone / computer
 computer/screen based work
 requirement to read or otherwise extract information from printed material / signage
Emotional
 dealing with confronting and complex situations and information
 dealing with conflict
 dealing with challenging conversations and behaviours
 providing empathy
Position Description for: EL1 AD FOI (08/04/2021)
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Information technology and Security
 Pre-Engagement Check - this is a mandatory pre-employment security screening process. All
employees and contractors of NDIA must undertake a Pre-Engagement Check. This check is
undertaken for any individual who will have non-public access to agency resources (information,
buildings, systems, assets, staff and customers)
 computer/software applications - Microsoft Office computer based work
 ability to access and use client records management system (CRM) and associated NDIA business
applications
Where possible, the NDIA will make reasonable adjustments to enable individuals with disabilities to
perform the essential functions of the role.
Work Level Expectations
The NDIA work within the Australian Public Service (APS) Work Level Standards. The duties detailed
below are specific to the EL1 classification.
Leadership and Accountability
Ensure in-depth knowledge of and compliance with legislative, financial and administrative frameworks,
government decision-making processes and agency guidelines and regulations.
Consider and effectively manage competing priorities and strategic directions when achieving team
planning and project outcomes in line with agency goals and objectives.
Management Diversity and Span
Ensure quality outputs including that employees maintain a high level of specialist, professional and/or
technical expertise.
Build capability in a team environment through coaching others, providing performance feedback, conflict
resolution and encouraging career development.
Job Context and Environment
Undertake work activities with an awareness of their possible impact on strategic, political or operational
outcomes for the agency/program.
Monitor emerging issues in a field and for identifying impact on agency priorities as well as engaging with
risk and undertaking risk management activities for area of responsibility.
Independence and Decision-Making
Work with a level of independence, under broad direction, with a concurrent need to resolve issues and
deliver quality outcomes.
Communicate and make decisions with a high level of impact on the functional area and the potential to
impact more broadly on agency operations and externally.
Work with a focus on research, analysis and judgement to manage complex issues.
Stakeholder Management
Engage and collaborate with key stakeholders to identify opportunities, achieve outcomes and facilitate
cooperation.
Represent and explain the views of the agency at cross-agency meetings and other forums.
Position Description for: EL1 AD FOI (08/04/2021)
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Organisational Responsibilities
Assume responsibility for the identification of risks, including the evaluation, management and control of all
risks relevant to your area of responsibility.
The occupant of this position is accountable to provide leadership in the implementation, promotion of and
compliance with the Work Health and Safety Act (Commonwealth) 2011 within their work area; and in
addition identify, evaluate and manage risk that ensures that team members and other persons within the
work area:
 take reasonable care for their own health and safety;
 take reasonable care that their acts or omissions do not adversely affect the health and safety of
other persons; and
 comply with reasonable instruction, policy or procedures given or notified by the NDIA relating to
health or safety across the NDIA.
Position Description for: EL1 AD FOI (08/04/2021)
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DOCUMENT 9
Position Description
Director – Freedom of Information & Privacy
Classification:
EL2
Direct Reports:
2x Assistant Directors
Reports to:
General Counsel
Position Purpose
As the Director of Freedom of Information & Privacy you will have key responsibility for all aspects of the
management and coordination of Freedom of Information (FOI) requests made to the Agency and to
ensure the Agency meets its legal obligations in relation to the Freedom of Information Act 1982 (Cth) [FOI
Act].
You will also have key responsibility for all aspects of the management and coordination of Privacy related
matters to ensure the Agency meets its legal obligations in relation to the Privacy Act 1988 Cth (Privacy
Act)
You will manage a team and contribute to the development of the Agency’s information handling
requirements.
You will be part of the Legal Branch’s leadership team and as such will demonstrate exemplary leadership
and management skills. You will be committed to the ongoing development of the Agency’s Freedom of
Information team, including building excellent client relationships, building capability and expertise within
the team, sharing knowledge and awareness across the Agency and working in accordance with the
highest professional and ethical standards.
Duties
The duties for Director of Freedom of Information & Privacy include:
 Strategic management of the Freedom of Information and Privacy team, including the provision of
high quality services to the Agency staff and executive;
 Make FOI decisions in accordance with the FOI Act;
 Coordinate and manage Agency responses in relation to Privacy related Complaints and incidents
 Coordination and provision of in-house and outsourced FOI and Privacy services;
 Leading the maintenance and improvement of the FOI and Privacy teams and strategies with an
emphasis on the development and mentoring of  staff;
 Establishing and maintaining excellent working relationships with clients and other internal and
external stakeholders;
 Managing the priorities of clients and available resources (including staff) to deliver results on time
and within budget;
 Preparing and contributing to a range of other material including  briefing material for Ministers,
Board papers, media releases, reports to Parliamentary committees, and correspondence;
 Developing systems, processes and practical tools including training to support FOI handling and
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FOI 21/22-0050
awareness;
 Seek legal advice from the Information Law team where required or appropriate.
NDIA Skills and Personal Attributes
Leadership
 Proven experience leading FOI and Privacy teams within a legislated environment where decisions
involve judgement based on the assembly, analysis and application of all available evidence.
 Proven ability to mentor and guide teams drawn from diverse backgrounds in a collaborative and
transparent manner.
Contemporary attitude to Disability
 Positive contemporary attitudes to people with disability.
 Extensive understanding and knowledge of the impact of disability on daily life and how
reasonable and necessary supports can impact on a person’s ability to participate in community
and economic life.
Systems
 Experience in a legislated and regulatory environment.
 Competent with IT Systems.
Collaboration
 Work closely with peers nationally to manage service delivery performance.
 Develop extensive relationships with both senior internal and external stakeholders.
Communication
 Have outstanding communication skills and the ability to develop and maintain networks within the
Agency and with external parties.
 Communicate the strategic direction and vision of the agency to stakeholders.
 Develop and manage key strategic relationships with a broad range of stakeholders, promoting the
agency’s business objectives.
Service Orientation
 Ability to manage service delivery performance.
 Provide strategic advice, problem solving and issues management for internal and external
stakeholders in relation to complex and potentially sensitive matters.
 Analytical skills to draw on research, evidence and performance reports to influence improved
service delivery.
 Ability to respond to and prioritise competing and often urgent requests in a calm and efficient
manner while also maintaining high work standards and accuracy.
 Provide strategic direction to work area, including developing strategies and priorities and monitor
work flow and performance.
Main Relationships
General Counsel
Principal Legal Officer – Information Law
Internal clients including line areas and senior management
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External Stakeholders (such as the Office of the Australian Information Commissioner and other
Commonwealth Agencies and Departments)
Desirable
Detailed knowledge of the Freedom of Information Act 1982 (Cth)
Detailed knowledge of the Privacy Act 1988 (Cth)
Significant experience making decisions in accordance with Freedom of Information obligations
Significant experience coordinating and responding to incidents and complaints in accordance
with Privacy obligations
Leading and managing teams of experienced FOI and Privacy Officers
Experience working in a legislative and regulatory environment
Entry Level checks will be required for all successful candidates and dependent on the role the
appropriate working with children and/or vulnerable people checks may need to be undertaken
as per State Legislation.
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DOCUMENT 10
Approved: 19 July 2021
Owner: HR Governance and Assurance
BM Ministerial Parliamentary and FOI
Position Details
The NDIA welcomes and encourages applications from people with disability, Aboriginal and Torres Strait
Islander peoples, and people with diverse cultural and linguistic backgrounds.
Position Name
Branch Manager, Ministerial Parliamentary and FOI
System Job Title
NDIA SES1 Branch Manager
APS Classification
SES Band 1
Group
Markets, Government and Engagement
Division
Government and ILC Programs
Branch
Ministerial, Parliamentary and FOI
Reports to
General Manager Government and ILC Programs
Location
Various
Tenure
Ongoing
Security Classification
Negative Vetting Level 1
Position Purpose
About the NDIA
The National Disability Insurance Agency (NDIA) is an independent statutory agency that is responsible for
implementing the National Disability Insurance Scheme (NDIS), which will support a better life for hundreds
of thousands of Australians with a significant and permanent disability and their families and carers. The
NDIA values a positive contemporary attitude to disability.
As a Federal Agency, we work within a legislative and regulatory environment. We adhere to the Australian
Public Service Code of Conduct as set out in section 13 of the Public Service Act 1999.
Our work is driven by the Corporate Plan which provides strategic direction to achieve our purpose of
making a difference so that people with disability can choose and achieve their goals.
The NDIA Values are:
 We value people – We put participants at the heart of everything we do.
 We grow together – We work together to deliver quality outcomes.
 We aim higher – We are resilient and always have the courage to do better.
 We take care – We own what we do and we do the right thing.
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Our values reflect our passion and commitment to building a positive, participant-centred culture.
About the Role
The Branch Manager Ministerial Parliamentary and FOI is a SES Band 1 position. It is accountable to plan,
lead and deliver highly complex outcomes, projects and work programs that have strategic, political and
operational significance to the National Disability Insurance Agency (NDIA).
The Branch Manager Ministerial Parliamentary and FOI is a Functional Leadership position within the NDIA
and has defined independence to make decisions within their area of accountability. It will lead and
contribute to the strategic planning of the NDIA’s objectives and wil  set strategic direction, develop long-
term plans and implement operational strategies aimed at achieving the NDIA’s mission to ‘build a world-
leading National Disability Insurance Scheme’.
The primary responsibilities of this position include:
  Managing the NDIA’s relationship with the Minister’s Office and the Assistant Minister’s Office.
  Building and developing a culture of early reporting to Ministerial Offices on the identification and
management of issues.
  Coordinate NDIA regular reporting to Ministers, Parliament, and Services Australia including via
dashboards and issues briefs, ensuring reporting is accurate, up to date and consistent.
  Coordinate effective and timely NDIA responses to ad-hoc ministerial and parliamentary queries
and Freedom of Information requests such as in response to Parliamentary questions or in relation
to specific, emerging issues.
  Coordinate the NDIA's participation in Senate Estimates processes.
(NOTE: the key responsibilities of the role are based on current priorities and may change over time)
The Branch Manager Ministerial Parliamentary and FOI position provides an important leadership role
within the NDIA. It is responsible to provide the leadership, control, planning, resource management,
performance management and decisions for the Team Leadership, Team Membership and assigned
Contractors working within their Ministerial Parliamentary and FOI work area.
Relevant Duties
Leadership (Knowledge)
  Apply a high level of expertise and knowledge of ministerial and parliamentary frameworks and
processes to guide the work of the Branch.
  Develop and provide expert advice on ministerial and parliamentary processes and sensitivities to
senior leaders and business areas.
  Be proficient in understanding the impact of parliamentary processes such as Caretaker Period on
the NDIA.
  A sound understanding of and practice in stakeholder management principles in sensitive and
demanding environments.
  A high understanding of the legal framework to provide advice in responding to Freedom of
Information requests.
Leadership (Accountability)
  Accountability for building strong working relationships with ministerial and parliamentary offices so
they maintain confidence in the NDIA.
  Ability to lead a multi-disciplinary team, including developing staff and managing performance, and
adapt quickly to a changing and fast paced environment.
  Manage the strategic direction of the Branch to ensure it has the capacity and capability to respond
to future need including workload and diversity of responsibilities.
Position Description for: BM Ministerial Parliamentary and FOI (19/07/2021)
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  Manage corporate elements for the Branch including budget, planning and financial delegations.
Diversity and Span
  Ability to lead a multi-disciplinary team, including developing staff and managing performance, and
adapt quickly to a changing and fast paced environment.
  Overseeing all aspects of the NDIA’s engagement with the Ministerial Offices through the three
coordination points within the Branch.
  Working with the whole of Agency to ensure it is proficient in responding to Ministerial requests.
  Coordinate Agency appearance and input into parliamentary committees and their reports.
  Be a dedicated point of contact between the Minister’s and Assistant Minister’s Offices and the
NDIA.
  Lead the development of briefing material for the Ministers and their Offices.
Stakeholder Management
  Build and maintain regular proactive liaison and strategic engagement at the most senior levels of
the agency, and relevant government departments and ministerial offices. It requires a deep
understanding of the ministerial and political process concerning the NDIS and how to respond
effectively to the needs of the Ministerial Offices, as well as ministers and parliamentarians more
generally.
  Communicate and engage with media and business areas to ensure consolidated responses are
provided.
  Liaison with Services Australia to align processes in relation to submissions, parliamentary
processes and ministerial preferences.
  Manage relationships with members of the public seeking a response to Freedom of Information
requests.
Job Context and Environment
  Achieving success in this role will require exceptional strategic thinking, analytical, liaison,
communication and writing skills, as well as flexibility and resilience.
  Deliver a comprehensive support program for the Agency through the ministerial and parliamentary
functions, the management of all federal and state parliamentary queries on the NDIS and
participant/provider issues, and managing the ongoing relationship with ministerial offices to provide
timely and comprehensive responses.
Judgement and Independence
  Sound judgement on maintaining participant privacy is required on a daily basis.
  Understanding of the strategic reason behind ministerial requests and to be able to identify the core
issue at the centre of the request.
  Being able to differentiate between political and ministerial reasons for requesting information and
pushing back where required.
Capabilities of the Role
The NDIA work within a capability framework aligned to the Australian Public Service (APS) Work Level
Standards. The capabilities detailed below are specific to the SES Band 1 and SES Band 2 levels.
Facilitating Change
Encouraging others to implement better approaches to address problems and opportunities; leading the
implementation and acceptance of change within the workplace.
Customer Orientation
Placing a high priority on the internal or external customer’s perspective when making decisions and taking
action; implementing service practices that meet the customers’ and own organisation’s needs.
Position Description for: BM Ministerial Parliamentary and FOI (19/07/2021)
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Building Organisational Talent
Establishing systems and processes to attract, develop, engage, and retain talented individuals; creating a
work environment where people can realise their full potential, thus allowing the organisation to meet
current and future business challenges.
Execution
Ensuring others contribute to organisation strategies by focusing them on the most critical priorities,
measuring progress, and ensuring accountability against those metrics.
Coaching and Developing Others
Providing feedback, instruction, and development guidance to help others excel in their current or future job
responsibilities; planning and supporting the development of individual skills and abilities.
Operational Decision Making
Securing and comparing information from multiple sources and uses this as the basis for identifying
operational business issues; committing to an action after weighing alternative solutions against important
decision criteria.
Influencing
Using effective involvement and persuasion strategies to gain acceptance of ideas and commitment to
actions that support specific work outcomes.
Driving for Results
Setting high goals for personal and group accomplishment; using measurement methods to monitor
progress toward goals; tenaciously working to meet or exceed goals while deriving satisfaction from that
achievement and continuous improvement.
Positive Approach
Demonstrating a positive attitude in the face of difficult or challenging situations; providing an uplifting (yet
realistic) outlook on what the future holds and the opportunities it might present.
Role Specifications
Please see below a list of the main physical and psychological work environment characteristics that an
employee may encounter while performing the essential functions of this role.
Working environment
  working in an open office environment (exposure to general workplace chatter)
  working from home on occasion
  working in a team environment
  working in a hot desk environment
  managing demanding and changing workloads and competing priorities
  working alone
  working at a co-located site
  significant periods of sitting at a counter / or desk
  operating a telephone / computer
  computer/screen based work
  requirement to read or otherwise extract information from printed material / signage
  high levels of phone usage
  high levels of face to face work
  attending meetings for extended periods
  exposure to noisy conditions
  working in different geographical locations
  assistance animals may be in the work area (FYI for people with allergies or phobias)
Position Description for: BM Ministerial Parliamentary and FOI (19/07/2021)
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Emotional

  dealing with confronting and complex situations and information
  dealing with conflict
  dealing with challenging conversations and behaviours
  providing empathy
Information technology and Security
  Pre-Engagement Check - this is a mandatory pre-employment security screening process. All
employees and contractors of NDIA must undertake a Pre-Engagement Check. This check is
undertaken for any individual who will have non-public access to agency resources (information,
buildings, systems, assets, staff and customers)
  Australian Government Security Vetting Agency (AGSVA) clearance - a vetting process undertaken
before an individual may have access to classified information and resources. This is only
applicable to some positions within the NDIA that require the occupant to have access to classified
Australian Government information
  computer/software applications - Microsoft Office computer based work
  ability to access and use client records management system (CRM) and associated NDIA business
applications
Where possible, the NDIA will make reasonable adjustments to enable individuals with disabilities to
perform the essential functions of the role.
Work Level Expectations
The NDIA work within the Australian Public Service (APS) Work Level Standards. This position is aligned to
the duties of the SES Band 1 classification.
Organisational Responsibilities
The occupant of this position will be responsible for the identification, management and mitigation of risks
related to their business functions.
The occupant of this position is accountable to provide leadership in the implementation, promotion of and
compliance with the Work Health and Safety Act (Commonwealth) 2011 within their work area; and in
addition identify, evaluate and manage risk that ensures that team members and other persons within the
work area:

take reasonable care for their own health and safety;

take reasonable care that their acts or omissions do not adversely affect the health and safety of other
persons; and

comply with reasonable instruction, policy or procedures given or notified by the NDIA relating to health
or safety across the NDIA.
Position Description for: BM Ministerial Parliamentary and FOI (19/07/2021)
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