This is an HTML version of an attachment to the Freedom of Information request 'Reviews and appeals 109-03000000'.

PO Box 7820 Canberra BC ACT 2610                        
4 November 2021 
Our reference:  LEX 65102 
Only by email:  
Dear Posty 
Acknowledgement of your Freedom of Information Request 
I refer to your request for access to documents under the Freedom of Information Act 1982 
(FOI Act). You requested access to:  
All  documents contained within the file "Reviews and appeals 109-03000000" as 
listed on this page - referred to as your "Operational Blueprint" portal:
This includes all three "tabs" on the page - 
"Background", "Process", "Training and Support". 
Timeframe for processing your request 
Your request was received by the agency  on  27 October 2021  and the 30 day statutory 
period for processing your request commenced from the day after that date. You should 
therefore expect a decision from us by 26 November 2021. The period of 30 days may be 
extended if we need to consult third parties or for other reasons. We wil  advise you if this 
The agency wil  advise you if a charge is payable to process your request and the amount of 
any such charge as soon as practicable. No charge is payable for providing a person with 
their own personal information. 
Your Address 
The FOI Act requires you to provide us with an address to which we can send notices. You 
have advised your  electronic address is 
We wil  send all notices and correspondence to this address. Please advise us as soon as 
possible  if you wish correspondence to be sent to another address or if your address 
changes. If you do not advise us of changes to your address, correspondence and notices 
wil  continue to be sent to the address specified above. 
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Administrative Release of Documents  
The agency has administrative access arrangements (the arrangements) for the release of 
certain documents without the need for a formal FOI request.  You have indicated in your 
request that you agree to have documents provided to you under these arrangements.  
The arrangements do not extend to information or materials of third parties. You wil  be 
notified when documents are released to you under the arrangements. 
Disclosure Log 
Please note information released under the FOI Act may be published in a disclosure log on 
the  agency's website. Section 11C of the FOI Act requires this publication, however it is 
subject to certain exceptions, including where publication of personal, business, professional 
or commercial information would be unreasonable. 
Exclusion of junior staff details 
The  agency  is working towards ensuring that all staff  have a choice about whether they 
provide their full name, personal logon identifiers  and direct contact details in response to 
public enquiries. Where such details are included in the scope of a request, this may add to 
processing time and applicable charges as it may be necessary to consider whether the 
details are exempt under the FOI Act. On this basis, unless you tell us otherwise, we wil  
assume that these details are out of scope of your request and they wil  be redacted under 
section 22 of the FOI Act. 
Further assistance 
If you have any questions please email  
Yours sincerely 
FOI Registration Officer 
Freedom of Information Team 
Information Access Branch  | Legal Services Division  
Services Australia