PO Box 7820 Canberra BC ACT 2610
25 November 2021
Our reference: LEX 65457
Mr Fraser Tweedale (Right to Know)
Only by email: email@example.com
Dear Mr Tweedale
Acknowledgement of your Freedom of Information Request
I refer to your request to Services Australia (the agency) dated 16 November 2021, for
access to documents under the Freedom of Information Act 1982
(the FOI Act). You
requested access to:
All internal and external communication, including email correspondence, and any
other documents brought into existence or modified pursuant to FOI request
reference LEX 63435 or internal review reference LEX 64833.
I exclude from the scope of this request any correspondence with myself, whether
direct or mediated by the “Right to Know” Internet service.
Timeframe for processing your request
Your request was received by the agency on 16 November 2021 and the 30 day statutory
period for processing your request commenced from the day after that date. You should
therefore expect a decision from us by 16 December 2021. The period of 30 days may be
extended if we need to consult third parties or for other reasons. We will advise you if this
The agency will advise you if a charge is payable to process your request and the amount of
any such charge as soon as practicable. No charge is payable for providing a person with
their own personal information. Your address
The FOI Act requires you to provide us with an address to which we can send notices. You
have advised your electronic address is firstname.lastname@example.org.
will send all notices and correspondence to this address. Please advise us as soon as
possible if you wish correspondence to be sent to another address or if your address
changes. If you do not advise us of changes to your address, correspondence and notices
will continue to be sent to the address specified above. Exclusion of junior staff details
The agency is working towards ensuring all staff have a choice about whether they provide
their full name, personal logon identifiers and direct contact details in response to public
enquiries. Where such details are included in the scope of a request, this may add to
processing time and applicable charges as it may be necessary to consider whether the
details are exempt under the FOI Act.
On this basis, unless you tell us otherwise, we will assume these details are out of scope of
your request and they will be redacted under section 22 of the FOI Act. Further assistance
If you have any questions please email email@example.com.
FOI Registration Officer
Freedom of Information Team
Information Access Branch | Legal Services Division