This is an HTML version of an attachment to the Freedom of Information request 'Costs related to MTM rollout and all other associated costs'.

10 December 2014 
Sent via email: [FOI #814 email] 
Our Ref: 1415/31 
Dear Megalfar, 
FOI Application – Costs related to MTM rollout 
I am writing in relation to your request made under the Freedom of Information Act, 1982 (the FOI Act).  
Application Terms 
On 4 December 2014, you made an FOI request to NBN Co Ltd (NBN Co) seeking access to:  
“documents outlining any costs since the chance [sic] of the Strategy Review and the new Corporate plan, including 
any preview, revision documentations, as well as associated costs of each Node, installing infrastructure, line by line 
costs, including all maintenance on a per node bases, this does include electricity costs, per user and per node, costs 
to replace and upgrade cards inside of the FTTN and HFC Nodes to the latest technology such as Vectoring, G.Fast, 

DOCSIS 3.1.” 
Scope of FOI Application 
Your FOI application indicates that you are seeking documents which relate to costs associated with many different aspects of 
NBN Co’s business. As you have not framed your request in terms of specific documents, it follows that your request will require 
NBN Co to consider all manner of documents, including emails to and from NBN Co staff and draft documents. For your 
reference, the required search and review process would involve a significant amount of time and effort from NBN Co’s FOI 
team and staff from across the company. 
The terms of your request would require NBN Co to undertake a review of the email accounts of a large number of employees, 
so as to determine whether they fall within the scope of this FOI request. Among other sources of documents, NBN Co’s IT 
Group would be required to create a set of data cubes which would need to be searched, culled for relevance and organised. 
That process alone would involve significant effort. Relevant executives and senior managers of NBN Co would also need to be 
involved in consideration of the documentation, which would be a considerable interference with the performance of their usual 
responsibilities. Moreover, these search-related tasks would not include the more difficult and time-consuming task of making a 
formal FOI decision and applying exemptions to the various documents and factual scenarios. In addition, NBN Co may be 
required to consult with construction partners in relation to any documents concerning their business affairs. 
Please also be aware that processing charges may be imposed in relation to your FOI application. In that regard, I would refer 
you to NBN Co’s FOI processing charges policy, which is outlined at the following hyperlink: Submission to the OAIC Charges 
Review. In particular, NBN Co supports – and will generally apply – Recommendation 24 in the Hawke Review into FOI 
Legislation, (
the Hawke Review), which suggests a 40-hour ceiling for all FOI processing charges.  
In light of the potential volume of documents and the likely need to consult with third parties, I am of the opinion that it would be 
an unreasonable diversion of NBN Co’s resources to commence the processing of this FOI application in its current form. In that 
regard, I am relying upon sections 24 and 24AA of the FOI Act. 
(02) 9926 1900 
(02) 9926 1901 
[email address] 
NBN Co Limited   ACN 136 533 741   © NBN Co 2013  

Request Consultation Process 
Section 24 of the FOI Act requires NBN Co to undertake a request consultation process before issuing a notice to refuse 
access. Before issuing a refusal notice, section 24AB of the FOI Act requires Government authorities to provide applicants with 
written notice stating their intention to refuse access and to initiate a request consultation process. In that context, I request that 
you review the scope of your FOI request and notify the writer by 24 December 2015 as to whether you wish to:  
  withdraw the request; or  
  make a revised request; or  
  not revise the request.  
If you have not notified the writer by the above-mentioned date, NBN Co will consider that this application has been withdrawn 
as per section 24AB(6) of the FOI Act. In accordance with section 24AB(8) of the FOI Act, the time taken to consult with you 
regarding the scope of a request is not taken into account when calculating the 30-day statutory time limit for processing FOI 
applications. In addition, I would invite you to telephone the writer on the number below to discuss or clarify the terms of this 
FOI application. 
NBN Co’s Commercial Activities  
In addition to the section 24 issues, there is a strong possibility that many of the documents within the scope of this request 
would relate to NBN Co’s commercial activities and would not be subject to the operation of the Act. In that regard, I refer you to 
section 7(3A) and Part II of Schedule 2 of the FOI Act, which outline the scope of NBN Co’s commercial activities exemption 
(the CAE). For your reference, the Office of the Australian Information Commissioner (the OAIC) completed a review decision 
in January 2012 (the Internode Decision), which provides background and guidance as to the application of the CAE to NBN 
Co. The Internode Decision may be found by clicking on the following link. The OAIC completed an additional review at the end 
of July 2013 – the Battersby Decision, which further clarified the scope of NBN Co’s CAE. While I am not making a formal 
decision nor have I begun a review of relevant documents, there is a possibility that documents falling within the terms of this 
FOI request may be subject to the CAE and other exemptions from release under the FOI Act.  
Disclosure Log Notification 
In accordance with the FOI Act, NBN Co is required to publish documents provided to FOI applicants within 10 working days 
after release. The information you seek may be published in full (as released to you) or with some additional redactions as per 
section 11C of the FOI Act. For further information, visit our Disclosure Log on NBN Co’s website. 
If you have any questions or need to discuss your FOI application, please feel free to contact the writer via email on 
[email address]. 
An Vo 

Associate Legal Counsel FOI, Privacy & Knowledge Mgmnt 
(02) 9926 1900 
(02) 9926 1901 
[email address] 
NBN Co Limited   ACN 136 533 741   © NBN Co 2013