Document 01
Contains deletions under FOI
Gregory Parkhurst
From:
Claire s 47F
Sent:
Wednesday, 23 June 2021 11:35 AM
To:
Kathleen s 47F
Cc:
Julia Taylor
Subject:
Claire - Director PID & Major Investigations - Tasks and Responsibilities (A2183354)
[SEC=OFFICIAL:Sensitive]
Attachments:
Claire - Director PID & Major Investigations - Tasks and Responsibilities.docx
OFFICIAL: Sensitive
Hi Kathleen
Here are my handover notes for the Director role over the next two weeks.
Cheers
Claire
Director
Public Interest Disclosure and Major Investigations Complaints Management and Education Branch COMMONWEALTH
OMBUDSMAN
Website: ombudsman.gov.au
Influencing systemic improvement in public administration
1
Attachment to document 01
DIRECTOR PID AND MAJOR INVESTIGATIONS
COMPLAINTS MANAGEMENT AND EDUCATION BRANCH
TASKS AND RESPONSIBILITIES - HANDOVER
s 22
Attachment to document 01
Current Tasks/Actions
Issue/Task
Current Status
Due Date
Responsible
Update
Attachments
s 22

Attachment to document 01
s 22
APSC PID
PID finalised last year – however
N/A
Director
Alert: Another serious dig at Elizabeth’s
s 47F
discloser has emailed us saying they will
integrity. Concerning to me and to
seek a reconsideration of a PID
Elizabeth. s 22
Email from 2020
APSC PID investigation discloser _SEC_OFFICIAL_Sensitive_.msg
investigation and has noted “the
investigator was involved in the OCO’s
cover up of the corruption engaged in by
Fw_ Re_ Letter_
former APS Commissioner, John Lloyd
Need to determine what to do in
Al ocation of public interest disclosures _SEC_OFFICIAL_Sensitive_.msg
and therefore has form in covering up
response. Forwarded to Julia for info
public sector corruption at the APSC”
s 22
Attachment to document 01
s 22
Attachment to document 01
s 22
Objective file No: A2183354
Date revised: 22 June 2021

Document 02
Contains deletions under FOI
Gregory Parkhurst
From:
Lisa Collett
Sent:
Wednesday, 28 April 2021 3:22 PM
To:
Julia Taylor; Carmen s 47F
Leisa s 47F
Subject:
FW: For your consideration: Former Officers named on Right to Know Website
[SEC=OFFICIAL:Sensitive]
OFFICIAL: Sensitive
OFFICIAL: Sensitive
Sorry – looping you back in now.
Lisa Collett
Chief Operating Officer
Commonwealth Ombudsman
Proud to be working on the lands of the Ngunnawal and Ngambri peoples
Phone: s 47E
Email: s 47E
Website: www.ombudsman.gov.au
Influencing systemic improvement in public administration
The Office of the Commonwealth Ombudsman acknowledges the Traditional Owners of country throughout Australia
and their continuing connection to land, culture and community. We pay our respects to elders past and present.
From: Michael Manthorpe s 47E
Sent: Wednesday, 28 April 2021 2:12 PM
To: Lisa Collett s 47E
Penny McKay s 47E
Cc: Carmen s 47F
s 47E
Leisa s 47F
s 47E
Subject: RE: For your consideration: Former Officers named on Right to Know Website [SEC=OFFICIAL:Sensitive]
OFFICIAL: Sensitive
OFFICIAL: Sensitive
Lisa
I’ve discussed with Penny and we both agree this is the right approach. It is absolutely unacceptable to make wild
allegations about the integrity of our staff, or former staff, in this way. Pls proceed as proposed.
MM
Michael Manthorpe
1

Document 02
Contains deletions under FOI
COMMONWEALTH OMBUDSMAN
Phone: s 47E
Mob: s 47E
Email: s 47E
Website: ombudsman.gov.au
Influencing systemic improvement in public administration
The Office of the Commonwealth Ombudsman acknowledges the traditional owners of country throughout
Australia and their continuing connection to land, culture and community. We pay our respects to elders past
and present.
From: Lisa Collett s 47E
Sent: Wednesday, 28 April 2021 12:10 PM
To: Penny McKay s 47E
Michael Manthorpe
s 47E
Cc: Carmen s 47F
s 47E
Leisa s 47F
s 47E
Subject: For your consideration: Former Officers named on Right to Know Website [SEC=OFFICIAL:Sensitive]
Importance: High
OFFICIAL: Sensitive
OFFICIAL: Sensitive
MM and PMcK
The Right to know website has published the names of four of our former staff – Shirley s 47F Peter s 47F
, Kristy s
and Brigid s 47F
47F
The have posted the below:
2

Document 02
Contains deletions under FOI
Nothing in the 23 April 2021 message relates to a request for information from the Office or
progresses any avenue for review of your access request. As you have been advised in the notices
of decision on your FOI request and internal review, If you disagree with the way that your FOI
requests have been dealt with or the decision made, it is open to you to make an FOI complaint or
apply for Information Commissioner review of the decision.
We request that :
-
your message of 23 April 2021 is removed immediately
-
you do not use this site to make any further such allegations; and
-
ensure any further requests to or comments about officers of the Commonwealth Ombudsman
on this site are within the R2K House Rules.
We have reported this message to the R2K team to request their assistance to remove the 23 April
2021 and for consideration of the application of their House Rules.
Yours sincerely
Grateful for your thoughts on this one.
Many thanks
Lisa
Lisa Collett
Chief Operating Officer
Commonwealth Ombudsman
Proud to be working on the lands of the Ngunnawal and Ngambri peoples
Phone: s 47F, s 47E
Email: s 47E
Website: www.ombudsman.gov.au
Influencing systemic improvement in public administration
The Office of the Commonwealth Ombudsman acknowledges the Traditional Owners of country throughout Australia
and their continuing connection to land, culture and community. We pay our respects to elders past and present.
From: Carmen s 47F
s 47E
Sent: Wednesday, 28 April 2021 11:16 AM
To: Lisa Collett s 47E
Cc: Legal s 47E
Subject: FW: Response to email about publishing officers names: Your internal review request: FOI‐2020‐10085
[SEC=OFFICIAL:Sensitive]
OFFICIAL: Sensitive
OFFICIAL: Sensitive
Hi Lisa
Further advice below – will call to discuss.
4
Document 02
Contains deletions under FOI
Carmen
From: Charine Bennett s 47E
Sent: Wednesday, 28 April 2021 11:09 AM
To: Leisa s 47F
s 47E
Cc: Carmen s 47F
s 47E
Bennett, Charine <xxxxxxx.xxxxxxx@xxx.xxx.xx>
Subject: RE: Response to email about publishing officers names: Your internal review request: FOI‐2020‐10085
[SEC=OFFICIAL:Sensitive]
s 42
5

Document 02
Contains deletions under FOI
s 42
Charine Bennett
Outposted Lawyer | Legal Team
Corporate Branch
COMMONWEALTH OMBUDSMAN
Phone: s 47E
Email: s 47E
Website: ombudsman.gov.au
Influencing systemic improvement in public administration
The Office of the Commonwealth Ombudsman acknowledges the traditional owners of country throughout Australia and
their continuing connection to land, culture and community. We pay our respects to elders past and present.
From: Leisa s 47F
s 47E
Sent: Wednesday, 28 April 2021 10:17 AM
To: Charine Bennett s 47E
Bennett, Charine <xxxxxxx.xxxxxxx@xxx.xxx.xx>
Subject: FW: Response to email about publishing officers names: Your internal review request: FOI‐2020‐10085
[SEC=OFFICIAL:Sensitive]
Importance: High
s 42
6

Document 02
Contains deletions under FOI
s 42
Leisa s 47F
Legal Team
Corporate Branch
COMMONWEALTH OMBUDSMAN
Phone: s 47E
Email: s 47E
Website: ombudsman.gov.au
Please note that I work part time Mon – Wed. Alternatively you may contact the Legal Team s 47E
Influencing systemic improvement in public administration
IMPORTANT: This message may contain confidential or legally privileged information, disclosing the contents or
discussing them with a third party may result in any privilege being lost. Please do not speak to anyone outside our
agency about this email (or any of its attachments) without first consulting the Legal Team. If you think this email was
sent to you by mistake, please delete all copies and advise the sender
From: Carmen s 47F
s 47E
Sent: Tuesday, 27 April 2021 10:18 AM
To: Lisa Collett s 47E
Julia Taylor s 47E
Cc: Claire s 47F
s 47E
Leisa s 47F
s 47E
Legal s 47E
Subject: RE: Response to email about publishing officers names: Your internal review request: FOI‐2020‐10085
[SEC=OFFICIAL:Sensitive]
Importance: High
OFFICIAL: Sensitive
Hello
7
Document 02
Contains deletions under FOI
The applicant has published names on 23 April ‐ and before I could write to them as planned ‐ I checked the page on
Friday afternoon but didn't check over the weekend ‐ see last message in the attached page.
https://www.righttoknow.org.au/request/michael manthorpes emails#outgoing‐14474
The response that was to be sent was in these terms
Dear Anonymous
We refer to your comment of 14 April 2021 that ‘In anticipation of another politically motivated and improperly
made access refusal or charges decision, I intend .. naming former and current Ombudsman officers’ involved in
conduct you consider to be corrupt.
The Right to Know website publishes House Rules stipulating that the site should be used ‘only to request
specific information, not for general correspondence with public authorities’ and requests and annotations
should not include potentially defamatory/potential libellous comments (such as allegations) or post information
that is harassing, defamatory, abusive, threatening, harmful.
If you disagree with the way that your FOI requests have been dealt with or the decision made, it is open to you
to make an FOI complaint or apply for Information Commissioner review of the decision.
We would consider adding the words ‘and your post of 23 April’ at the end of the first sentence above and then seek
further advice on action. Leisa – perhaps you could contact Charine for advice?
Carmen
‐‐‐‐‐Original Message‐‐‐‐‐
From: Lisa s 47F <s 47E
Sent: Friday, 23 April 2021 1:36 PM
To: Carmen s 47F
s 47E
Julia Taylor s 47E
Cc: Claire s 47F
<xxxxxx.xxxxxx@xxxxxxxxx.xxx.xx>; Leisa s 47F
s 47E
;
Legal s 47E
Subject: RE: Response to email about publishing officers names: Your internal review request: FOI‐2020‐10085
[SEC=OFFICIAL:Sensitive]
OFFICIAL: Sensitive
Hi All
I spoke with MM and PMck about this at my catch up this week.
The agree with the advice we have received in terms of our response. Carmen I assume this one will sit in the legal team
to manage?
Thanks
Lisa
Lisa Collett
Chief Operating Officer
Commonwealth Ombudsman
Proud to be working on the lands of the Ngunnawal and Ngambri peoples
Phone: s 47E
8
Document 02
Contains deletions under FOI
Email:s 47E
Website: www.ombudsman.gov.au
Influencing systemic improvement in public administration
The Office of the Commonwealth Ombudsman acknowledges the Traditional Owners of country throughout Australia
and their continuing connection to land, culture and community. We pay our respects to elders past and present.
‐‐‐‐‐Original Message‐‐‐‐‐
From: Carmen s 47E
s 47E
Sent: Monday, 19 April 2021 1:53 PM
To: Julia Taylors 47E
Lisa Collett s 47E
Cc: Claire s 47F
s 47E
Leisa s 47F
s 47E
Legal s 47E
Subject: Response to email about publishing officers names: Your internal review request: FOI‐2020‐10085
[SEC=OFFICIAL:Sensitive]
OFFICIAL: Sensitive
Dear Julia and Lisa
Please see attached advice on possible handling of potential publication of officer names.
I'll set up some time to discuss with you tomorrow.
Kind regards
Carmen
s
47E
‐‐‐‐‐Original Message‐‐‐‐‐
From: Carmen s 47F
Sent: Friday, 16 April 2021 12:55 PM
To: Julia Taylor s 47E
au>; Lisa Collett s 47E
>
Cc: Claire s 47F
s 47E
Subject: RE: Your internal review request: FOI‐2020‐10085 [SEC=OFFICIAL:Sensitive]
OFFICIAL: Sensitive
I've spoken to Claire this morning and I think we have identified staff in relation to the disclosures about the former
Commissioner.
I've not been able to identify who might be involved in the earlier disclosure referred to (2016).
Carmen
‐‐‐‐‐Original Message‐‐‐‐‐
From: Julia Taylor s 47E
Sent: Friday, 16 April 2021 12:49 PM
To: Carmen s 47E
<s 47E
au>; Lisa Collett s 47E
Cc: Caitlin s 47F s 47E
Subject: RE: Your internal review request: FOI‐2020‐10085 [SEC=OFFICIAL:Sensitive]
9
Document 02
Contains deletions under FOI
OFFICIAL: Sensitive
Thanks Carmen, do we know which staff this is referring to?
Julia Taylor
A/g Deputy Ombudsman
Indigenous Executive Champion
COMMONWEALTH OMBUDSMAN
Proud to be working on the lands of Ngunnawal and Ngambri peoples
Phone: s 47E
Mobile: s 47E
Email: s 47E
Website: www.ombudsman.gov.au
Influencing systemic improvement in public administration
The Office of the Commonwealth Ombudsman acknowledges the traditional owners of country throughout Australia
and their continuing connection to land, culture and community. We pay our respects to elders past and present.
‐‐‐‐‐Original Message‐‐‐‐‐
From: Carmen s 47F
s 47E
Sent: Thursday, 15 April 2021 9:57 PM
To: Lisa Collett s 47E
; Julia Taylor s 47E
Cc: Caitlin s 47F s 47E
Subject: FYI: Your internal review request: FOI‐2020‐10085 [SEC=OFFICIAL:Sensitive]
OFFICIAL: Sensitive
Hi Lisa and Julia
Lisa ‐ this is the correspondence I mentioned in my previous email. The applicant is saying that they are going to name
'the former and current Commonwealth Ombudsman officers involved in the corruption referred to in my email of 15
February 2020'.
The email refers to public interest disclosures made to this office about former APS Commissioner John Lloyd in 2018.
Further detail is in the attached.
Carmen
‐‐‐‐‐Original Message‐‐‐‐‐
From: Caitlin s 47F s 47E
Sent: Thursday, 15 April 2021 4:35 PM
To: Carmen s 47F
<s 47E
>
Subject: FW: Your internal review request: FOI‐2020‐10085 [SEC=OFFICIAL:Sensitive]
OFFICIAL: Sensitive
Good Afternoon Carmen,
Please see the email below from the FOI applicant ‐ unsure who would be 'named'? happy to discuss. I believe the
individual is referring to their email of 15 February 2021 (attached).
10
Document 02
Contains deletions under FOI
I am due to provide a decision notice on their other FOI request (FOI‐2021‐10009) by COB tomorrow.
Sincerely,
Caitlin s 47F
‐‐‐‐‐Original Message‐‐‐‐‐
From: S Rivken <foi+request‐6894‐xxxxxxxx@xxxxxxxxxxx.xxx.xx>
Sent: Wednesday, 14 April 2021 5:30 PM
To: Information Access <xxxxxxxxxxx.xxxxxx@xxxxxxxxx.xxx.xx>
Subject: Re: Your internal review request: FOI‐2020‐10085
Dear Information Access,
In anticipation of another politically motivated and improperly made access refusal or charges decision, I intend on
naming the former and current Commonwealth Ombudsman officers involved in the corruption referred to in my email
of 15 February 2020 (noting that there is no independent body to which Commonwealth public sector corruption, such
as that engaged in by those officers, can be referred for investigation).
That act will obviously be of some assistance to any incoming Government intent on restoring the Office of the
Commonwealth Ombudsman to once again being an independent and apolitical body that conducts itself with honesty
and integrity. If the Office of the Commonwealth Ombudsman has any legitimate concerns with that proposed course of
action, please let me know.
Yours sincerely,
S Rivken
‐‐‐‐‐Original Message‐‐‐‐‐
Dear Anonymous
Please see attached my decision in relation to your request for an
internal review of Mr Parkhurst’s decision dated 14 January 2021.
11
Document 02
Contains deletions under FOI
If you have any queries, you are welcome to contact me on the details
below.
Kind regards,
Fiona s 47F
Lawyer | Legal Team
Commonwealth Ombudsman
Ph: 1300 362 072 | Fax: 02 6276 0123
email: [1][CO request email]
12
Document 02
Contains deletions under FOI
The Office of the Commonwealth Ombudsman acknowledges the traditional
owners of country throughout Australia and their continuing connection to
land, culture and community. We pay our respects to elders past and
present.
References
Visible links
1. mailto:[CO request email]
‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐
Please use this email address for all replies to this request:
foi+request‐6894‐xxxxxxxx@xxxxxxxxxxx.xxx.xx
This request has been made by an individual using Right to Know. This message and any reply that you make will be
published on the internet. More information on how Right to Know works can be found at:
https://aus01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.righttoknow.org.au%2Fhelp%2Fofficers&a
mp;data=04%7C01%7CInformation.Access%40ombudsman.gov.au%7C9afa012e21f0437b227108d8ff171ea9%7C443ee9
e811ff4c829e4139331045260a%7C0%7C1%7C637539822128270886%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLj
AwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C2000&sdata=hYuhyMVsyybSTRSoWIuDxF%2BxVz
mWGK%2FHJZtiXY1xLn4%3D&reserved=0
Please note that in some cases publication of requests and responses will be delayed.
If you find this service useful as an FOI officer, please ask your web manager to link to us from your organisation's FOI
page.
‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐
13
Document 03
Contains deletions under FOI
Gregory Parkhurst
From:
Carmen s 47F
Sent:
Wednesday, 28 April 2021 12:27 PM
To:
Julia Taylor
Subject:
FW: For your consideration: Former Officers named on Right to Know Website
[SEC=OFFICIAL:Sensitive]
Attachments:
Capture.PNG
Importance:
High
OFFICIAL: Sensitive
OFFICIAL: Sensitive
FYI
From: Lisa Collett s 47E
Sent: Wednesday, 28 April 2021 12:10 PM
To: Penny McKay s 47E
Michael Manthorpe
s 47E
Cc: Carmen s 47F
s 47E
; Leisa s 47F
s 47E
Subject: For your consideration: Former Officers named on Right to Know Website [SEC=OFFICIAL:Sensitive]
Importance: High
OFFICIAL: Sensitive
OFFICIAL: Sensitive
MM and PMcK
The Right to know website has published the names of four of our former staff – Shirley s
, Peter s 47F
, Kristy s
and Brigids 47F
47F
47F
The have posted the below:
1

Document 03
Contains deletions under FOI
s 47F
s 47F
s 47F
s 47F
s 47F
s 47F
s 47F
s 47F
s 47F
s
47F
s 47F
s 47F
We recommend that we send the below to Right to know via our Human Resources team:
Dear S Rivken
Copy to xxxxxxx@xxxxxxxxxxx.xxx,au
We refer to your message of 23 April 2021 in which you have made unsubstantiated allegations
about Ombudsman officers’ involvement in conduct you consider to be corrupt. The Office consider
this is an inappropriate and potentially unlawful use of the Right to Know (R2K) website. It is also
contrary to the R2K House Rules stipulating that the site should be used ‘only to request specific
information, not for general correspondence with public authorities’ and requests and annotations
should not include potentially defamatory/potential libellous comments (such as allegations) or post
information that is harassing, defamatory, abusive, threatening, harmful.
2

Document 03
Contains deletions under FOI
Nothing in the 23 April 2021 message relates to a request for information from the Office or
progresses any avenue for review of your access request. As you have been advised in the notices
of decision on your FOI request and internal review, If you disagree with the way that your FOI
requests have been dealt with or the decision made, it is open to you to make an FOI complaint or
apply for Information Commissioner review of the decision.
We request that :
-
your message of 23 April 2021 is removed immediately
-
you do not use this site to make any further such allegations; and
-
ensure any further requests to or comments about officers of the Commonwealth Ombudsman
on this site are within the R2K House Rules.
We have reported this message to the R2K team to request their assistance to remove the 23 April
2021 and for consideration of the application of their House Rules.
Yours sincerely
Grateful for your thoughts on this one.
Many thanks
Lisa
Lisa Collett
Chief Operating Officer
Commonwealth Ombudsman
Proud to be working on the lands of the Ngunnawal and Ngambri peoples
Phone: s 47E
Email: s 47E
Website: www.ombudsman.gov.au
Influencing systemic improvement in public administration
The Office of the Commonwealth Ombudsman acknowledges the Traditional Owners of country throughout Australia
and their continuing connection to land, culture and community. We pay our respects to elders past and present.
From: Carmen s 47F
<s 47E
Sent: Wednesday, 28 April 2021 11:16 AM
To: Lisa Collett s 47E
Cc: Legal s 47E
Subject: FW: Response to email about publishing officers names: Your internal review request: FOI‐2020‐10085
[SEC=OFFICIAL:Sensitive]
OFFICIAL: Sensitive
OFFICIAL: Sensitive
Hi Lisa
Further advice below – will call to discuss.
3
Document 03
Contains deletions under FOI
Carmen
From: Charine Bennett s 47E
Sent: Wednesday, 28 April 2021 11:09 AM
To: Leisa s 47F
s 47E
Cc: Carmen s 47F
s 47E
; Bennett, Charine <xxxxxxx.xxxxxxx@xxx.xxx.xx>
Subject: RE: Response to email about publishing officers names: Your internal review request: FOI‐2020‐10085
[SEC=OFFICIAL:Sensitive]
OFFICIAL: Sensitive
OFFICIAL: Sensitive
s 42
4

Document 03
Contains deletions under FOI
s 42
Charine Bennett
Outposted Lawyer | Legal Team
Corporate Branch
COMMONWEALTH OMBUDSMAN
Phone:s 47E
Email: s 47E
Website: ombudsman.gov.au
Influencing systemic improvement in public administration
The Office of the Commonwealth Ombudsman acknowledges the traditional owners of country throughout Australia and
their continuing connection to land, culture and community. We pay our respects to elders past and present.
From: Leisa s 47F
s 47E
Sent: Wednesday, 28 April 2021 10:17 AM
To: Charine Bennett s 47E
; Bennett, Charine <xxxxxxx.xxxxxxx@xxx.xxx.xx>
Subject: FW: Response to email about publishing officers names: Your internal review request: FOI‐2020‐10085
[SEC=OFFICIAL:Sensitive]
Importance: High
OFFICIAL: Sensitive
s 42
5

Document 03
Contains deletions under FOI
s 42
Leisa s 47F
Legal Team
Corporate Branch
COMMONWEALTH OMBUDSMAN
Phone: s 47E
Email:s 47E
Website: ombudsman.gov.au
Please note that I work part time Mon – Wed. Alternatively you may contact the Legal Team s 47E
Influencing systemic improvement in public administration
IMPORTANT: This message may contain confidential or legally privileged information, disclosing the contents or
discussing them with a third party may result in any privilege being lost. Please do not speak to anyone outside our
agency about this email (or any of its attachments) without first consulting the Legal Team. If you think this email was
sent to you by mistake, please delete all copies and advise the sender
From: Carmen s 47F
s 47E
Sent: Tuesday, 27 April 2021 10:18 AM
To: Lisa Collett s 47E
; Julia Taylor s 47E
Cc: Claire s 47F
s 47E
; Leisa s 47F
s 47E
Legals 47E
Subject: RE: Response to email about publishing officers names: Your internal review request: FOI‐2020‐10085
[SEC=OFFICIAL:Sensitive]
Importance: High
OFFICIAL: Sensitive
Hello
6
Document 03
Contains deletions under FOI
The applicant has published names on 23 April ‐ and before I could write to them as planned ‐ I checked the page on
Friday afternoon but didn't check over the weekend ‐ see last message in the attached page.
https://www.righttoknow.org.au/request/michael_manthorpes_emails#outgoing‐14474
The response that was to be sent was in these terms
Dear Anonymous
We refer to your comment of 14 April 2021 that ‘In anticipation of another politically motivated and improperly
made access refusal or charges decision, I intend .. naming former and current Ombudsman officers’ involved in
conduct you consider to be corrupt.
The Right to Know website publishes House Rules stipulating that the site should be used ‘only to request
specific information, not for general correspondence with public authorities’ and requests and annotations
should not include potentially defamatory/potential libellous comments (such as allegations) or post information
that is harassing, defamatory, abusive, threatening, harmful.
If you disagree with the way that your FOI requests have been dealt with or the decision made, it is open to you
to make an FOI complaint or apply for Information Commissioner review of the decision.
We would consider adding the words ‘and your post of 23 April’ at the end of the first sentence above and then seek
further advice on action. Leisa – perhaps you could contact Charine for advice?
Carmen
‐‐‐‐‐Original Message‐‐‐‐‐
From: Lisa Collett s 47E
Sent: Friday, 23 April 2021 1:36 PM
To: Carmen s 47F
s 47E
; Julia Taylor s 47E
Cc: Claire s 47F
s 47E
; Leisa s 47F
s 47E
Legal s 47E
au>
Subject: RE: Response to email about publishing officers names: Your internal review request: FOI‐2020‐10085
[SEC=OFFICIAL:Sensitive]
OFFICIAL: Sensitive
Hi All
I spoke with MM and PMck about this at my catch up this week.
The agree with the advice we have received in terms of our response. Carmen I assume this one will sit in the legal team
to manage?
Thanks
Lisa
Lisa Collett
Chief Operating Officer
Commonwealth Ombudsman
Proud to be working on the lands of the Ngunnawal and Ngambri peoples
Phone: s 47E
7
Document 03
Contains deletions under FOI
Email: s 47E
Website: www.ombudsman.gov.au
Influencing systemic improvement in public administration
The Office of the Commonwealth Ombudsman acknowledges the Traditional Owners of country throughout Australia
and their continuing connection to land, culture and community. We pay our respects to elders past and present.
‐‐‐‐‐Original Message‐‐‐‐‐
From: Carmen s 47F
s 47E
Sent: Monday, 19 April 2021 1:53 PM
To: Julia Taylor s 47E
; Lisa Collett s 47E
Cc: Claire s 47F
s 47E
; Leisa s 47F
s 47E
;
Legal s 47E
Subject: Response to email about publishing officers names: Your internal review request: FOI‐2020‐10085
[SEC=OFFICIAL:Sensitive]
OFFICIAL: Sensitive
Dear Julia and Lisa
Please see attached advice on possible handling of potential publication of officer names.
I'll set up some time to discuss with you tomorrow.
Kind regards
Carmen
s
47E
‐‐‐‐‐Original Message‐‐‐‐‐
From: Carmen s 47F
Sent: Friday, 16 April 2021 12:55 PM
To: Julia Taylor s 47E
; Lisa Collett s 47E
Cc: Claire s 47F
s 47E
Subject: RE: Your internal review request: FOI‐2020‐10085 [SEC=OFFICIAL:Sensitive]
OFFICIAL: Sensitive
I've spoken to Claire this morning and I think we have identified staff in relation to the disclosures about the former
Commissioner.
I've not been able to identify who might be involved in the earlier disclosure referred to (2016).
Carmen
‐‐‐‐‐Original Message‐‐‐‐‐
From: Julia Taylor s 47E
Sent: Friday, 16 April 2021 12:49 PM
To: Carmen s 47F
s 47E
; Lisa Collett s 47E
Cc: Caitlin s 47F s 47E
Subject: RE: Your internal review request: FOI‐2020‐10085 [SEC=OFFICIAL:Sensitive]
8
Document 03
Contains deletions under FOI
OFFICIAL: Sensitive
Thanks Carmen, do we know which staff this is referring to?
Julia Taylor
A/g Deputy Ombudsman
Indigenous Executive Champion
COMMONWEALTH OMBUDSMAN
Proud to be working on the lands of Ngunnawal and Ngambri peoples
Phone: s 47E
Mobile: s 47E
Email: js 47E
Website: www.ombudsman.gov.au
Influencing systemic improvement in public administration
The Office of the Commonwealth Ombudsman acknowledges the traditional owners of country throughout Australia
and their continuing connection to land, culture and community. We pay our respects to elders past and present.
‐‐‐‐‐Original Message‐‐‐‐‐
From: Carmen s 47F
s 47E
Sent: Thursday, 15 April 2021 9:57 PM
To: Lisa Collett s 47E
; Julia Taylor s 47E
Cc: Caitlin s 47F s 47E
Subject: FYI: Your internal review request: FOI‐2020‐10085 [SEC=OFFICIAL:Sensitive]
OFFICIAL: Sensitive
Hi Lisa and Julia
Lisa ‐ this is the correspondence I mentioned in my previous email. The applicant is saying that they are going to name
'the former and current Commonwealth Ombudsman officers involved in the corruption referred to in my email of 15
February 2020'.
The email refers to public interest disclosures made to this office about former APS Commissioner John Lloyd in 2018.
Further detail is in the attached.
Carmen
‐‐‐‐‐Original Message‐‐‐‐‐
From: Caitlin s 47F s 47E
Sent: Thursday, 15 April 2021 4:35 PM
To: Carmen s 47F
s 47E
Subject: FW: Your internal review request: FOI‐2020‐10085 [SEC=OFFICIAL:Sensitive]
OFFICIAL: Sensitive
Good Afternoon Carmen,
Please see the email below from the FOI applicant ‐ unsure who would be 'named'? happy to discuss. I believe the
individual is referring to their email of 15 February 2021 (attached).
9
Document 03
Contains deletions under FOI
I am due to provide a decision notice on their other FOI request (FOI‐2021‐10009) by COB tomorrow.
Sincerely,
Caitlin s 47F
‐‐‐‐‐Original Message‐‐‐‐‐
From: S Rivken <foi+request‐6894‐xxxxxxxx@xxxxxxxxxxx.xxx.xx>
Sent: Wednesday, 14 April 2021 5:30 PM
To: Information Access <xxxxxxxxxxx.xxxxxx@xxxxxxxxx.xxx.xx>
Subject: Re: Your internal review request: FOI‐2020‐10085
Dear Information Access,
In anticipation of another politically motivated and improperly made access refusal or charges decision, I intend on
naming the former and current Commonwealth Ombudsman officers involved in the corruption referred to in my email
of 15 February 2020 (noting that there is no independent body to which Commonwealth public sector corruption, such
as that engaged in by those officers, can be referred for investigation).
That act will obviously be of some assistance to any incoming Government intent on restoring the Office of the
Commonwealth Ombudsman to once again being an independent and apolitical body that conducts itself with honesty
and integrity. If the Office of the Commonwealth Ombudsman has any legitimate concerns with that proposed course of
action, please let me know.
Yours sincerely,
S Rivken
‐‐‐‐‐Original Message‐‐‐‐‐
Dear Anonymous
Please see attached my decision in relation to your request for an
internal review of Mr Parkhurst’s decision dated 14 January 2021.
10
Document 03
Contains deletions under FOI
If you have any queries, you are welcome to contact me on the details
below.
Kind regards,
Fiona s 47E
Lawyer | Legal Team
Commonwealth Ombudsman
Ph: 1300 362 072 | Fax: 02 6276 0123
email: [1][CO request email]
11
Document 03
Contains deletions under FOI
The Office of the Commonwealth Ombudsman acknowledges the traditional
owners of country throughout Australia and their continuing connection to
land, culture and community. We pay our respects to elders past and
present.
References
Visible links
1. mailto:[CO request email]
‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐
Please use this email address for all replies to this request:
foi+request‐6894‐xxxxxxxx@xxxxxxxxxxx.xxx.xx
This request has been made by an individual using Right to Know. This message and any reply that you make will be
published on the internet. More information on how Right to Know works can be found at:
https://aus01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.righttoknow.org.au%2Fhelp%2Fofficers&a
mp;data=04%7C01%7CInformation.Access%40ombudsman.gov.au%7C9afa012e21f0437b227108d8ff171ea9%7C443ee9
e811ff4c829e4139331045260a%7C0%7C1%7C637539822128270886%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLj
AwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C2000&sdata=hYuhyMVsyybSTRSoWIuDxF%2BxVz
mWGK%2FHJZtiXY1xLn4%3D&reserved=0
Please note that in some cases publication of requests and responses will be delayed.
If you find this service useful as an FOI officer, please ask your web manager to link to us from your organisation's FOI
page.
‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐
12
Document 04
Contains deletions under FOI
Kind regards
Carmen
s
47E
‐‐‐‐‐Original Message‐‐‐‐‐
From: Carmen s 47F
Sent: Friday, 16 April 2021 12:55 PM
To: Julia Taylor s 47E
; Lisa Collett s 47E
Cc: Claires 47F
s 47E
Subject: RE: Your internal review request: FOI‐2020‐10085 [SEC=OFFICIAL:Sensitive]
OFFICIAL: Sensitive
I've spoken to Claire this morning and I think we have identified staff in relation to the disclosures about the former
Commissioner.
I've not been able to identify who might be involved in the earlier disclosure referred to (2016).
Carmen
‐‐‐‐‐Original Message‐‐‐‐‐
From: Julia Taylor s 47E
Sent: Friday, 16 April 2021 12:49 PM
To: Carmen s 47F
s 47E
; Lisa Collett s 47E
Cc: Caitlins 47F
s 47E
Subject: RE: Your internal review request: FOI‐2020‐10085 [SEC=OFFICIAL:Sensitive]
OFFICIAL: Sensitive
Thanks Carmen, do we know which staff this is referring to?
Julia Taylor
A/g Deputy Ombudsman
Indigenous Executive Champion
COMMONWEALTH OMBUDSMAN
Proud to be working on the lands of Ngunnawal and Ngambri peoples
Phone: s 47E
Mobile: s 47E
Email: s 47E
Website: www.ombudsman.gov.au
Influencing systemic improvement in public administration
The Office of the Commonwealth Ombudsman acknowledges the traditional owners of country throughout Australia
and their continuing connection to land, culture and community. We pay our respects to elders past and present.
‐‐‐‐‐Original Message‐‐‐‐‐
From: Carmen s 47F
s 47E
Sent: Thursday, 15 April 2021 9:57 PM
To: Lisa Collett s 47E
Julia Taylor s 47E
Cc: Caitlin s 47F s 47E
2
Document 04
Contains deletions under FOI
Subject: FYI: Your internal review request: FOI‐2020‐10085 [SEC=OFFICIAL:Sensitive]
OFFICIAL: Sensitive
Hi Lisa and Julia
Lisa ‐ this is the correspondence I mentioned in my previous email. The applicant is saying that they are going to name
'the former and current Commonwealth Ombudsman officers involved in the corruption referred to in my email of 15
February 2020'.
The email refers to public interest disclosures made to this office about former APS Commissioner John Lloyd in 2018.
Further detail is in the attached.
Carmen
‐‐‐‐‐Original Message‐‐‐‐‐
From: Caitlin s 47F s 47E
Sent: Thursday, 15 April 2021 4:35 PM
To: Carmen s 47F
s 47E
Subject: FW: Your internal review request: FOI‐2020‐10085 [SEC=OFFICIAL:Sensitive]
OFFICIAL: Sensitive
Good Afternoon Carmen,
Please see the email below from the FOI applicant ‐ unsure who would be 'named'? happy to discuss. I believe the
individual is referring to their email of 15 February 2021 (attached).
I am due to provide a decision notice on their other FOI request (FOI‐2021‐10009) by COB tomorrow.
Sincerely,
Caitlin s 47F
‐‐‐‐‐Original Message‐‐‐‐‐
From: S Rivken <foi+request‐6894‐xxxxxxxx@xxxxxxxxxxx.xxx.xx>
Sent: Wednesday, 14 April 2021 5:30 PM
To: Information Access <xxxxxxxxxxx.xxxxxx@xxxxxxxxx.xxx.xx>
Subject: Re: Your internal review request: FOI‐2020‐10085
Dear Information Access,
In anticipation of another politically motivated and improperly made access refusal or charges decision, I intend on
naming the former and current Commonwealth Ombudsman officers involved in the corruption referred to in my email
of 15 February 2020 (noting that there is no independent body to which Commonwealth public sector corruption, such
as that engaged in by those officers, can be referred for investigation).
That act will obviously be of some assistance to any incoming Government intent on restoring the Office of the
Commonwealth Ombudsman to once again being an independent and apolitical body that conducts itself with honesty
3
Document 04
Contains deletions under FOI
and integrity. If the Office of the Commonwealth Ombudsman has any legitimate concerns with that proposed course of
action, please let me know.
Yours sincerely,
S Rivken
‐‐‐‐‐Original Message‐‐‐‐‐
Dear Anonymous
Please see attached my decision in relation to your request for an
internal review of Mr Parkhurst’s decision dated 14 January 2021.
If you have any queries, you are welcome to contact me on the details
below.
Kind regards,
4
Document 04
Contains deletions under FOI
Fiona s 47F
Lawyer | Legal Team
Commonwealth Ombudsman
Ph: 1300 362 072 | Fax: 02 6276 0123
email: [1][CO request email]
The Office of the Commonwealth Ombudsman acknowledges the traditional
owners of country throughout Australia and their continuing connection to
land, culture and community. We pay our respects to elders past and
present.
References
Visible links
1. mailto:[CO request email]
‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐
Please use this email address for all replies to this request:
5
Document 04
Contains deletions under FOI
foi+request‐6894‐xxxxxxxx@xxxxxxxxxxx.xxx.xx
This request has been made by an individual using Right to Know. This message and any reply that you make will be
published on the internet. More information on how Right to Know works can be found at:
https://aus01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.righttoknow.org.au%2Fhelp%2Fofficers&a
mp;data=04%7C01%7CInformation.Access%40ombudsman.gov.au%7C9afa012e21f0437b227108d8ff171ea9%7C443ee9
e811ff4c829e4139331045260a%7C0%7C1%7C637539822128270886%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLj
AwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C2000&sdata=hYuhyMVsyybSTRSoWIuDxF%2BxVz
mWGK%2FHJZtiXY1xLn4%3D&reserved=0
Please note that in some cases publication of requests and responses will be delayed.
If you find this service useful as an FOI officer, please ask your web manager to link to us from your organisation's FOI
page.
‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐
6
Document 05
Contains deletions under FOI
Gregory Parkhurst
From:
Carmen s 47F
Sent:
Friday, 23 April 2021 3:06 PM
To:
Lisa Collett; Julia Taylor
Cc:
Claire s 47F ; Leisa s 47F
; Legal
Subject:
RE: Response to email about publishing officers names: Your internal review request:
FOI-2020-10085 [SEC=OFFICIAL:Sensitive]
OFFICIAL: Sensitive
Thanks will action
‐‐‐‐‐Original Message‐‐‐‐‐
From: Lisa Collett s 47E
Sent: Friday, 23 April 2021 1:36 PM
To: Carmen s 47F
s 47F
; Julia Taylor s 47E
Cc: Claire s 47F s 47E
Leisa s 47F
s 47E
Lega s 47E
Subject: RE: Response to email about publishing officers names: Your internal review request: FOI‐2020‐10085
[SEC=OFFICIAL:Sensitive]
OFFICIAL: Sensitive
Hi All
I spoke with MM and PMck about this at my catch up this week.
The agree with the advice we have received in terms of our response. Carmen I assume this one will sit in the legal team
to manage?
Thanks
Lisa
Lisa Collett
Chief Operating Officer
Commonwealth Ombudsman
Proud to be working on the lands of the Ngunnawal and Ngambri peoples
Phone: s 47E
Email:s 47E
Website: www.ombudsman.gov.au
Influencing systemic improvement in public administration
The Office of the Commonwealth Ombudsman acknowledges the Traditional Owners of country throughout Australia
and their continuing connection to land, culture and community. We pay our respects to elders past and present.
‐‐‐‐‐Original Message‐‐‐‐‐
From: Carmen s 47F
s 47E
Sent: Monday, 19 April 2021 1:53 PM
1
Document 05
Contains deletions under FOI
To: Julia Taylor s 47E
Lisa Collett s 47E
Cc: Claire s 47F
s 47E
Leisa s 47F
s 47E
;
Legal s 47E
Subject: Response to email about publishing officers names: Your internal review request: FOI‐2020‐10085
[SEC=OFFICIAL:Sensitive]
OFFICIAL: Sensitive
Dear Julia and Lisa
Please see attached advice on possible handling of potential publication of officer names.
I'll set up some time to discuss with you tomorrow.
Kind regards
Carmen
s
47E
‐‐‐‐‐Original Message‐‐‐‐‐
From: Carmen s 47F
Sent: Friday, 16 April 2021 12:55 PM
To: Julia Taylor s 47E
Lisa Collett s 47E
Cc: Claire s 47F
s 47E
Subject: RE: Your internal review request: FOI‐2020‐10085 [SEC=OFFICIAL:Sensitive]
OFFICIAL: Sensitive
I've spoken to Claire this morning and I think we have identified staff in relation to the disclosures about the former
Commissioner.
I've not been able to identify who might be involved in the earlier disclosure referred to (2016).
Carmen
‐‐‐‐‐Original Message‐‐‐‐‐
From: Julia Taylor s 47E
>
Sent: Friday, 16 April 2021 12:49 PM
To: Carmen s 47F
s 47E
Lisa Collett s 47E
Cc: Caitlins 47F
s 47E
Subject: RE: Your internal review request: FOI‐2020‐10085 [SEC=OFFICIAL:Sensitive]
OFFICIAL: Sensitive
Thanks Carmen, do we know which staff this is referring to?
Julia Taylor
A/g Deputy Ombudsman
Indigenous Executive Champion
COMMONWEALTH OMBUDSMAN
Proud to be working on the lands of Ngunnawal and Ngambri peoples
Phone: s 47E
Mobile: s 47E
Email: js 47E
Website: www.ombudsman.gov.au
2
Document 05
Contains deletions under FOI
Influencing systemic improvement in public administration
The Office of the Commonwealth Ombudsman acknowledges the traditional owners of country throughout Australia
and their continuing connection to land, culture and community. We pay our respects to elders past and present.
‐‐‐‐‐Original Message‐‐‐‐‐
From: Carmen s 47F
s 47E
Sent: Thursday, 15 April 2021 9:57 PM
To: Lisa Collett s 47E
; Julia Taylor s 47E
Cc: Caitlin s 47F s 47E
Subject: FYI: Your internal review request: FOI‐2020‐10085 [SEC=OFFICIAL:Sensitive]
OFFICIAL: Sensitive
Hi Lisa and Julia
Lisa ‐ this is the correspondence I mentioned in my previous email. The applicant is saying that they are going to name
'the former and current Commonwealth Ombudsman officers involved in the corruption referred to in my email of 15
February 2020'.
The email refers to public interest disclosures made to this office about former APS Commissioner John Lloyd in 2018.
Further detail is in the attached.
Carmen
‐‐‐‐‐Original Message‐‐‐‐‐
From: Caitlin s 47F s 47E
Sent: Thursday, 15 April 2021 4:35 PM
To: Carmen s 47F
s 47E
Subject: FW: Your internal review request: FOI‐2020‐10085 [SEC=OFFICIAL:Sensitive]
OFFICIAL: Sensitive
Good Afternoon Carmen,
Please see the email below from the FOI applicant ‐ unsure who would be 'named'? happy to discuss. I believe the
individual is referring to their email of 15 February 2021 (attached).
I am due to provide a decision notice on their other FOI request (FOI‐2021‐10009) by COB tomorrow.
Sincerely,
Caitlin s 47F
‐‐‐‐‐Original Message‐‐‐‐‐
From: S Rivken <foi+request‐6894‐xxxxxxxx@xxxxxxxxxxx.xxx.xx>
Sent: Wednesday, 14 April 2021 5:30 PM
To: Information Access <xxxxxxxxxxx.xxxxxx@xxxxxxxxx.xxx.xx>
Subject: Re: Your internal review request: FOI‐2020‐10085
Dear Information Access,
3
Document 05
Contains deletions under FOI
In anticipation of another politically motivated and improperly made access refusal or charges decision, I intend on
naming the former and current Commonwealth Ombudsman officers involved in the corruption referred to in my email
of 15 February 2020 (noting that there is no independent body to which Commonwealth public sector corruption, such
as that engaged in by those officers, can be referred for investigation).
That act will obviously be of some assistance to any incoming Government intent on restoring the Office of the
Commonwealth Ombudsman to once again being an independent and apolitical body that conducts itself with honesty
and integrity. If the Office of the Commonwealth Ombudsman has any legitimate concerns with that proposed course of
action, please let me know.
Yours sincerely,
S Rivken
‐‐‐‐‐Original Message‐‐‐‐‐
Dear Anonymous
Please see attached my decision in relation to your request for an
internal review of Mr Parkhurst’s decision dated 14 January 2021.
If you have any queries, you are welcome to contact me on the details
below.
4
Document 05
Contains deletions under FOI
Kind regards,
Fiona s 47F
Lawyer | Legal Team
Commonwealth Ombudsman
Ph: 1300 362 072 | Fax: 02 6276 0123
email: [1][CO request email]
The Office of the Commonwealth Ombudsman acknowledges the traditional
owners of country throughout Australia and their continuing connection to
land, culture and community. We pay our respects to elders past and
present.
References
5
Document 05
Contains deletions under FOI
Visible links
1. mailto:[CO request email]
‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐
Please use this email address for all replies to this request:
foi+request‐6894‐xxxxxxxx@xxxxxxxxxxx.xxx.xx
This request has been made by an individual using Right to Know. This message and any reply that you make will be
published on the internet. More information on how Right to Know works can be found at:
https://aus01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.righttoknow.org.au%2Fhelp%2Fofficers&a
mp;data=04%7C01%7CInformation.Access%40ombudsman.gov.au%7C9afa012e21f0437b227108d8ff171ea9%7C443ee9
e811ff4c829e4139331045260a%7C0%7C1%7C637539822128270886%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLj
AwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C2000&sdata=hYuhyMVsyybSTRSoWIuDxF%2BxVz
mWGK%2FHJZtiXY1xLn4%3D&reserved=0
Please note that in some cases publication of requests and responses will be delayed.
If you find this service useful as an FOI officer, please ask your web manager to link to us from your organisation's FOI
page.
‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐
6
Document 06
Contains deletions under FOI
https://www.righttoknow.org.au/request/michael manthorpes emails#outgoing‐14474
The response that was to be sent was in these terms
Dear Anonymous
We refer to your comment of 14 April 2021 that ‘In anticipation of another politically motivated and improperly
made access refusal or charges decision, I intend .. naming former and current Ombudsman officers’ involved in
conduct you consider to be corrupt.
The Right to Know website publishes House Rules stipulating that the site should be used ‘only to request
specific information, not for general correspondence with public authorities’ and requests and annotations
should not include potentially defamatory/potential libellous comments (such as allegations) or post information
that is harassing, defamatory, abusive, threatening, harmful.
If you disagree with the way that your FOI requests have been dealt with or the decision made, it is open to you
to make an FOI complaint or apply for Information Commissioner review of the decision.
We would consider adding the words ‘and your post of 23 April’ at the end of the first sentence above and then seek
further advice on action. Leisa – perhaps you could contact Charine for advice?
Carmen
‐‐‐‐‐Original Message‐‐‐‐‐
From: Lisa Collett s 47E
Sent: Friday, 23 April 2021 1:36 PM
To: Carmen s 47F
s 47E
>; Julia Taylor s 47E
Cc: Claires 47F
s 47E
; Leisa s 47F
s 47E
Legal s 47E
Subject: RE: Response to email about publishing officers names: Your internal review request: FOI‐2020‐10085
[SEC=OFFICIAL:Sensitive]
OFFICIAL: Sensitive
Hi All
I spoke with MM and PMck about this at my catch up this week.
The agree with the advice we have received in terms of our response. Carmen I assume this one will sit in the legal team
to manage?
Thanks
Lisa
Lisa Collett
Chief Operating Officer
Commonwealth Ombudsman
Proud to be working on the lands of the Ngunnawal and Ngambri peoples
Phone:s 47E
Email:s 47E
Website: www.ombudsman.gov.au
2
Document 06
Contains deletions under FOI
Influencing systemic improvement in public administration
The Office of the Commonwealth Ombudsman acknowledges the Traditional Owners of country throughout Australia
and their continuing connection to land, culture and community. We pay our respects to elders past and present.
‐‐‐‐‐Original Message‐‐‐‐‐
From: Carmen s 47F
s 47E
Sent: Monday, 19 April 2021 1:53 PM
To: Julia Taylor s 47E
Lisa Collett s 47E
Cc: Claire s 47F
s 47E
Leisa s 47F
s 47E
Legal s 47E
Subject: Response to email about publishing officers names: Your internal review request: FOI‐2020‐10085
[SEC=OFFICIAL:Sensitive]
OFFICIAL: Sensitive
Dear Julia and Lisa
Please see attached advice on possible handling of potential publication of officer names.
I'll set up some time to discuss with you tomorrow.
Kind regards
Carmen
s
47E
‐‐‐‐‐Original Message‐‐‐‐‐
From: Carmen s 47F
Sent: Friday, 16 April 2021 12:55 PM
To: Julia Taylor s 47E
; Lisa Collett s 47E
Cc: Claire s 47F
<s 47E
Subject: RE: Your internal review request: FOI‐2020‐10085 [SEC=OFFICIAL:Sensitive]
OFFICIAL: Sensitive
I've spoken to Claire this morning and I think we have identified staff in relation to the disclosures about the former
Commissioner.
I've not been able to identify who might be involved in the earlier disclosure referred to (2016).
Carmen
‐‐‐‐‐Original Message‐‐‐‐‐
From: Julia Taylor s 47E
Sent: Friday, 16 April 2021 12:49 PM
To: Carmen s 47F
s 47E
; Lisa Collett s 47E
Cc: Caitlin s 47F s 47E
>
Subject: RE: Your internal review request: FOI‐2020‐10085 [SEC=OFFICIAL:Sensitive]
OFFICIAL: Sensitive
Thanks Carmen, do we know which staff this is referring to?
3
Document 06
Contains deletions under FOI
Julia Taylor
A/g Deputy Ombudsman
Indigenous Executive Champion
COMMONWEALTH OMBUDSMAN
Proud to be working on the lands of Ngunnawal and Ngambri peoples
Phone: s 47E
Mobile: s 47E
Email: s 47E
Website: www.ombudsman.gov.au
Influencing systemic improvement in public administration
The Office of the Commonwealth Ombudsman acknowledges the traditional owners of country throughout Australia
and their continuing connection to land, culture and community. We pay our respects to elders past and present.
‐‐‐‐‐Original Message‐‐‐‐‐
From: Carmen s 47F
s 47E
Sent: Thursday, 15 April 2021 9:57 PM
To: Lisa Collett s 47E
; Julia Taylor s 47E
Cc: Caitlin s 47F s 47E
Subject: FYI: Your internal review request: FOI‐2020‐10085 [SEC=OFFICIAL:Sensitive]
OFFICIAL: Sensitive
Hi Lisa and Julia
Lisa ‐ this is the correspondence I mentioned in my previous email. The applicant is saying that they are going to name
'the former and current Commonwealth Ombudsman officers involved in the corruption referred to in my email of 15
February 2020'.
The email refers to public interest disclosures made to this office about former APS Commissioner John Lloyd in 2018.
Further detail is in the attached.
Carmen
‐‐‐‐‐Original Message‐‐‐‐‐
From: Caitlin s 47F s 47E
Sent: Thursday, 15 April 2021 4:35 PM
To: Carmen s 47F
s 47E
Subject: FW: Your internal review request: FOI‐2020‐10085 [SEC=OFFICIAL:Sensitive]
OFFICIAL: Sensitive
Good Afternoon Carmen,
Please see the email below from the FOI applicant ‐ unsure who would be 'named'? happy to discuss. I believe the
individual is referring to their email of 15 February 2021 (attached).
I am due to provide a decision notice on their other FOI request (FOI‐2021‐10009) by COB tomorrow.
Sincerely,
4
Document 06
Contains deletions under FOI
Caitlin s 47F
‐‐‐‐‐Original Message‐‐‐‐‐
From: S Rivken <foi+request‐6894‐xxxxxxxx@xxxxxxxxxxx.xxx.xx>
Sent: Wednesday, 14 April 2021 5:30 PM
To: Information Access <xxxxxxxxxxx.xxxxxx@xxxxxxxxx.xxx.xx>
Subject: Re: Your internal review request: FOI‐2020‐10085
Dear Information Access,
In anticipation of another politically motivated and improperly made access refusal or charges decision, I intend on
naming the former and current Commonwealth Ombudsman officers involved in the corruption referred to in my email
of 15 February 2020 (noting that there is no independent body to which Commonwealth public sector corruption, such
as that engaged in by those officers, can be referred for investigation).
That act will obviously be of some assistance to any incoming Government intent on restoring the Office of the
Commonwealth Ombudsman to once again being an independent and apolitical body that conducts itself with honesty
and integrity. If the Office of the Commonwealth Ombudsman has any legitimate concerns with that proposed course of
action, please let me know.
Yours sincerely,
S Rivken
‐‐‐‐‐Original Message‐‐‐‐‐
Dear Anonymous
Please see attached my decision in relation to your request for an
internal review of Mr Parkhurst’s decision dated 14 January 2021.
5
Document 06
Contains deletions under FOI
If you have any queries, you are welcome to contact me on the details
below.
Kind regards,
Fiona s 47F
Lawyer | Legal Team
Commonwealth Ombudsman
Ph: 1300 362 072 | Fax: 02 6276 0123
email: [1][CO request email]
The Office of the Commonwealth Ombudsman acknowledges the traditional
6
Document 06
Contains deletions under FOI
owners of country throughout Australia and their continuing connection to
land, culture and community. We pay our respects to elders past and
present.
References
Visible links
1. mailto:[CO request email]
‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐
Please use this email address for all replies to this request:
foi+request‐6894‐xxxxxxxx@xxxxxxxxxxx.xxx.xx
This request has been made by an individual using Right to Know. This message and any reply that you make will be
published on the internet. More information on how Right to Know works can be found at:
https://aus01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.righttoknow.org.au%2Fhelp%2Fofficers&a
mp;data=04%7C01%7CInformation.Access%40ombudsman.gov.au%7C9afa012e21f0437b227108d8ff171ea9%7C443ee9
e811ff4c829e4139331045260a%7C0%7C1%7C637539822128270886%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLj
AwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C2000&sdata=hYuhyMVsyybSTRSoWIuDxF%2BxVz
mWGK%2FHJZtiXY1xLn4%3D&reserved=0
Please note that in some cases publication of requests and responses will be delayed.
If you find this service useful as an FOI officer, please ask your web manager to link to us from your organisation's FOI
page.
‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐
7
Document 07
Contains deletions under FOI
Gregory Parkhurst
From:
Carmen s 47F
Sent:
Tuesday, 27 April 2021 10:18 AM
To:
Lisa Collett; Julia Taylor
Cc:
Claire s 47F ; Leisa s 47F
; s
Subject:
RE: Response to email about publishi
47Eng officers names: Your internal review request:
FOI-2020-10085 [SEC=OFFICIAL:Sensitive]
Attachments:
FOI query - responding to R2K post [SEC=OFFICIAL:Sensitive, ACCESS=Legal-Privilege] [AGSDMS-
DMS.FID4317137]
Importance:
High
OFFICIAL: Sensitive
Hello
The applicant has published names on 23 April ‐ and before I could write to them as planned ‐ I checked the page on
Friday afternoon but didn't check over the weekend ‐ see last message in the attached page.
https://www.righttoknow.org.au/request/michael manthorpes emails#outgoing‐14474
The response that was to be sent was in these terms
Dear Anonymous
We refer to your comment of 14 April 2021 that ‘In anticipation of another politically motivated and improperly
made access refusal or charges decision, I intend .. naming former and current Ombudsman officers’ involved in
conduct you consider to be corrupt.
The Right to Know website publishes House Rules stipulating that the site should be used ‘only to request
specific information, not for general correspondence with public authorities’ and requests and annotations
should not include potentially defamatory/potential libellous comments (such as allegations) or post information
that is harassing, defamatory, abusive, threatening, harmful.
If you disagree with the way that your FOI requests have been dealt with or the decision made, it is open to you
to make an FOI complaint or apply for Information Commissioner review of the decision.
We would consider adding the words ‘and your post of 23 April’ at the end of the first sentence above and then seek
further advice on action. Leisa – perhaps you could contact Charine for advice?
Carmen
‐‐‐‐‐Original Message‐‐‐‐‐
From: Lisa Collett s 47E
Sent: Friday, 23 April 2021 1:36 PM
To: Carmen s 47F
s 47E
Julia Taylor s 47E
Cc: Claire s 47F
s 47E
; Leisa s 47F
s 47E
Legal s 47E
Subject: RE: Response to email about publishing officers names: Your internal review request: FOI‐2020‐10085
[SEC=OFFICIAL:Sensitive]
1
Document 07
Contains deletions under FOI
OFFICIAL: Sensitive
Hi All
I spoke with MM and PMck about this at my catch up this week.
The agree with the advice we have received in terms of our response. Carmen I assume this one will sit in the legal team
to manage?
Thanks
Lisa
Lisa Collett
Chief Operating Officer
Commonwealth Ombudsman
Proud to be working on the lands of the Ngunnawal and Ngambri peoples
Phone:s 47E
Email:s 47E
Website: www.ombudsman.gov.au
Influencing systemic improvement in public administration
The Office of the Commonwealth Ombudsman acknowledges the Traditional Owners of country throughout Australia
and their continuing connection to land, culture and community. We pay our respects to elders past and present.
‐‐‐‐‐Original Message‐‐‐‐‐
From: Carmen s 47F
s 47E
Sent: Monday, 19 April 2021 1:53 PM
To: Julia Taylor s 47E
Lisa Colletts 47E
Cc: Claire s 47F
s 47E
Leisa s 47F
s 47E
Lega s 47E
Subject: Response to email about publishing officers names: Your internal review request: FOI‐2020‐10085
[SEC=OFFICIAL:Sensitive]
OFFICIAL: Sensitive
Dear Julia and Lisa
Please see attached advice on possible handling of potential publication of officer names.
I'll set up some time to discuss with you tomorrow.
Kind regards
Carmen
s
47E
‐‐‐‐‐Original Message‐‐‐‐‐
From: Carmen s 47F
Sent: Friday, 16 April 2021 12:55 PM
To: Julia Taylors 47E
Lisa Collett s 47E
Cc: Claire s 47F
s 47E
2
Document 07
Contains deletions under FOI
Subject: RE: Your internal review request: FOI‐2020‐10085 [SEC=OFFICIAL:Sensitive]
OFFICIAL: Sensitive
I've spoken to Claire this morning and I think we have identified staff in relation to the disclosures about the former
Commissioner.
I've not been able to identify who might be involved in the earlier disclosure referred to (2016).
Carmen
‐‐‐‐‐Original Message‐‐‐‐‐
From: Julia Taylor s 47E
Sent: Friday, 16 April 2021 12:49 PM
To: Carmen s 47F
s 47E
; Lisa Collett s 47E
Cc: Caitlin s 47F s 47E
>
Subject: RE: Your internal review request: FOI‐2020‐10085 [SEC=OFFICIAL:Sensitive]
OFFICIAL: Sensitive
Thanks Carmen, do we know which staff this is referring to?
Julia Taylor
A/g Deputy Ombudsman
Indigenous Executive Champion
COMMONWEALTH OMBUDSMAN
Proud to be working on the lands of Ngunnawal and Ngambri peoples
Phone: s 47E
Mobile: s 47E
Email: s 47E
Website: www.ombudsman.gov.au
Influencing systemic improvement in public administration
The Office of the Commonwealth Ombudsman acknowledges the traditional owners of country throughout Australia
and their continuing connection to land, culture and community. We pay our respects to elders past and present.
‐‐‐‐‐Original Message‐‐‐‐‐
From: Carmen s 47F
s 47E
Sent: Thursday, 15 April 2021 9:57 PM
To: Lisa Collett s 47E
; Julia Taylor s 47E
Cc: Caitlin s 47F s 47E
Subject: FYI: Your internal review request: FOI‐2020‐10085 [SEC=OFFICIAL:Sensitive]
OFFICIAL: Sensitive
Hi Lisa and Julia
Lisa ‐ this is the correspondence I mentioned in my previous email. The applicant is saying that they are going to name
'the former and current Commonwealth Ombudsman officers involved in the corruption referred to in my email of 15
February 2020'.
3
Document 07
Contains deletions under FOI
The email refers to public interest disclosures made to this office about former APS Commissioner John Lloyd in 2018.
Further detail is in the attached.
Carmen
‐‐‐‐‐Original Message‐‐‐‐‐
From: Caitlin s 47F s 47E
Sent: Thursday, 15 April 2021 4:35 PM
To: Carmen s 47F
s 47E
Subject: FW: Your internal review request: FOI‐2020‐10085 [SEC=OFFICIAL:Sensitive]
OFFICIAL: Sensitive
Good Afternoon Carmen,
Please see the email below from the FOI applicant ‐ unsure who would be 'named'? happy to discuss. I believe the
individual is referring to their email of 15 February 2021 (attached).
I am due to provide a decision notice on their other FOI request (FOI‐2021‐10009) by COB tomorrow.
Sincerely,
Caitlin s 47F
‐‐‐‐‐Original Message‐‐‐‐‐
From: S Rivken <foi+request‐6894‐xxxxxxxx@xxxxxxxxxxx.xxx.xx>
Sent: Wednesday, 14 April 2021 5:30 PM
To: Information Access <xxxxxxxxxxx.xxxxxx@xxxxxxxxx.xxx.xx>
Subject: Re: Your internal review request: FOI‐2020‐10085
Dear Information Access,
In anticipation of another politically motivated and improperly made access refusal or charges decision, I intend on
naming the former and current Commonwealth Ombudsman officers involved in the corruption referred to in my email
of 15 February 2020 (noting that there is no independent body to which Commonwealth public sector corruption, such
as that engaged in by those officers, can be referred for investigation).
That act will obviously be of some assistance to any incoming Government intent on restoring the Office of the
Commonwealth Ombudsman to once again being an independent and apolitical body that conducts itself with honesty
and integrity. If the Office of the Commonwealth Ombudsman has any legitimate concerns with that proposed course of
action, please let me know.
Yours sincerely,
S Rivken
4
Document 07
Contains deletions under FOI
‐‐‐‐‐Original Message‐‐‐‐‐
Dear Anonymous
Please see attached my decision in relation to your request for an
internal review of Mr Parkhurst’s decision dated 14 January 2021.
If you have any queries, you are welcome to contact me on the details
below.
Kind regards,
Fiona s 47F
Lawyer | Legal Team
Commonwealth Ombudsman
5
Document 07
Contains deletions under FOI
Ph: 1300 362 072 | Fax: 02 6276 0123
email: [1][CO request email]
The Office of the Commonwealth Ombudsman acknowledges the traditional
owners of country throughout Australia and their continuing connection to
land, culture and community. We pay our respects to elders past and
present.
References
Visible links
1. mailto:[CO request email]
‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐
Please use this email address for all replies to this request:
foi+request‐6894‐xxxxxxxx@xxxxxxxxxxx.xxx.xx
This request has been made by an individual using Right to Know. This message and any reply that you make will be
published on the internet. More information on how Right to Know works can be found at:
https://aus01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.righttoknow.org.au%2Fhelp%2Fofficers&a
mp;data=04%7C01%7CInformation.Access%40ombudsman.gov.au%7C9afa012e21f0437b227108d8ff171ea9%7C443ee9
6
Document 07
Contains deletions under FOI
e811ff4c829e4139331045260a%7C0%7C1%7C637539822128270886%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLj
AwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C2000&sdata=hYuhyMVsyybSTRSoWIuDxF%2BxVz
mWGK%2FHJZtiXY1xLn4%3D&reserved=0
Please note that in some cases publication of requests and responses will be delayed.
If you find this service useful as an FOI officer, please ask your web manager to link to us from your organisation's FOI
page.
‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐
7

Document 08
Contains deletions under FOI
Cc: Claire s 47F
s 47E
; Leisa Richardson s 47E
Lega s 47E
Subject: RE: Response to email about publishing officers names: Your internal review request: FOI‐2020‐10085
[SEC=OFFICIAL:Sensitive]
OFFICIAL: Sensitive
Hi Carmen and Lisa,
Just checking what the plan is with this one given a number of staff have now been named on the site?
Thanks
Julia Taylor Senior Assistant Ombudsman Complaints Management and Education Branch
Indigenous Executive Champion
COMMONWEALTH OMBUDSMAN
Proud to be working on the lands of Ngunnawal and Ngambri peoples
Phone: s 47E
Mobile: s 47F, s 47E
Email: s 47E
Website: www.ombudsman.gov.au
Influencing systemic improvement in public administration
The Office of the Commonwealth Ombudsman acknowledges the traditional owners of country throughout Australia and
their continuing connection to land, culture and community. We pay our respects to elders past and present.
From: Carmen s 47F
s 47E
Sent: Tuesday, 27 April 2021 10:18 AM
To: Lisa Collett s 47E
; Julia Taylor s 47E
Cc: Claires 47F
s 47E
; Leisa s 47F
s 47E
Legal s 47E
Subject: RE: Response to email about publishing officers names: Your internal review request: FOI‐2020‐10085
[SEC=OFFICIAL:Sensitive]
Importance: High
OFFICIAL: Sensitive
Hello
The applicant has published names on 23 April ‐ and before I could write to them as planned ‐ I checked the page on
Friday afternoon but didn't check over the weekend ‐ see last message in the attached page.
https://www.righttoknow.org.au/request/michael manthorpes emails#outgoing‐14474
The response that was to be sent was in these terms
Dear Anonymous
2
Document 08
Contains deletions under FOI
We refer to your comment of 14 April 2021 that ‘In anticipation of another politically motivated and improperly
made access refusal or charges decision, I intend .. naming former and current Ombudsman officers’ involved in
conduct you consider to be corrupt.
The Right to Know website publishes House Rules stipulating that the site should be used ‘only to request
specific information, not for general correspondence with public authorities’ and requests and annotations
should not include potentially defamatory/potential libellous comments (such as allegations) or post information
that is harassing, defamatory, abusive, threatening, harmful.
If you disagree with the way that your FOI requests have been dealt with or the decision made, it is open to you
to make an FOI complaint or apply for Information Commissioner review of the decision.
We would consider adding the words ‘and your post of 23 April’ at the end of the first sentence above and then seek
further advice on action. Leisa – perhaps you could contact Charine for advice?
Carmen
‐‐‐‐‐Original Message‐‐‐‐‐
From: Lisa Collett s 47E
Sent: Friday, 23 April 2021 1:36 PM
To: Carmens 47F
s 47E
; Julia Taylor s 47E
>
Cc: Claire s 47F
s 47E
; Leisa s 47F
s 47E
;
Legal s 47E
>
Subject: RE: Response to email about publishing officers names: Your internal review request: FOI‐2020‐10085
[SEC=OFFICIAL:Sensitive]
OFFICIAL: Sensitive
Hi All
I spoke with MM and PMck about this at my catch up this week.
The agree with the advice we have received in terms of our response. Carmen I assume this one will sit in the legal team
to manage?
Thanks
Lisa
Lisa Collett
Chief Operating Officer
Commonwealth Ombudsman
Proud to be working on the lands of the Ngunnawal and Ngambri peoples
Phone: s 47E
Email: s 47E
Website: www.ombudsman.gov.au
Influencing systemic improvement in public administration
The Office of the Commonwealth Ombudsman acknowledges the Traditional Owners of country throughout Australia
and their continuing connection to land, culture and community. We pay our respects to elders past and present.
3
Document 08
Contains deletions under FOI
‐‐‐‐‐Original Message‐‐‐‐‐
From: Carmen s 47F
s 47E
Sent: Monday, 19 April 2021 1:53 PM
To: Julia Taylor s 47E
Lisa Collett s 47E
Cc: Claire s 47F
s 47E
; Leisa s 47F
s 47E
Lega s 47E
Subject: Response to email about publishing officers names: Your internal review request: FOI‐2020‐10085
[SEC=OFFICIAL:Sensitive]
OFFICIAL: Sensitive
Dear Julia and Lisa
Please see attached advice on possible handling of potential publication of officer names.
I'll set up some time to discuss with you tomorrow.
Kind regards
Carmen
s
47E
‐‐‐‐‐Original Message‐‐‐‐‐
From: Carmen s 47F
Sent: Friday, 16 April 2021 12:55 PM
To: Julia Taylor s 47E
; Lisa Collett s 47E
Cc: Claire s 47F
s 47E
Subject: RE: Your internal review request: FOI‐2020‐10085 [SEC=OFFICIAL:Sensitive]
OFFICIAL: Sensitive
I've spoken to Claire this morning and I think we have identified staff in relation to the disclosures about the former
Commissioner.
I've not been able to identify who might be involved in the earlier disclosure referred to (2016).
Carmen
‐‐‐‐‐Original Message‐‐‐‐‐
From: Julia Taylor s 47E
Sent: Friday, 16 April 2021 12:49 PM
To: Carmen s 47F
s 47E
; Lisa Collett s 47E
Cc: Caitlin s 47F
s 47E
Subject: RE: Your internal review request: FOI‐2020‐10085 [SEC=OFFICIAL:Sensitive]
OFFICIAL: Sensitive
Thanks Carmen, do we know which staff this is referring to?
Julia Taylor
A/g Deputy Ombudsman
Indigenous Executive Champion
COMMONWEALTH OMBUDSMAN
Proud to be working on the lands of Ngunnawal and Ngambri peoples
4
Document 08
Contains deletions under FOI
Phone: s 47E
Mobile: s 47E
Email: s 47E
Website: www.ombudsman.gov.au
Influencing systemic improvement in public administration
The Office of the Commonwealth Ombudsman acknowledges the traditional owners of country throughout Australia
and their continuing connection to land, culture and community. We pay our respects to elders past and present.
‐‐‐‐‐Original Message‐‐‐‐‐
From: Carmen s 47F
s 47E
Sent: Thursday, 15 April 2021 9:57 PM
To: Lisa Collett s 47E
; Julia Taylor s 47E
Cc: Caitlins 47F
s 47E
Subject: FYI: Your internal review request: FOI‐2020‐10085 [SEC=OFFICIAL:Sensitive]
OFFICIAL: Sensitive
Hi Lisa and Julia
Lisa ‐ this is the correspondence I mentioned in my previous email. The applicant is saying that they are going to name
'the former and current Commonwealth Ombudsman officers involved in the corruption referred to in my email of 15
February 2020'.
The email refers to public interest disclosures made to this office about former APS Commissioner John Lloyd in 2018.
Further detail is in the attached.
Carmen
‐‐‐‐‐Original Message‐‐‐‐‐
From: Caitlin s 47F s 47E
Sent: Thursday, 15 April 2021 4:35 PM
To: Carmen s 47F
s 47E
>
Subject: FW: Your internal review request: FOI‐2020‐10085 [SEC=OFFICIAL:Sensitive]
OFFICIAL: Sensitive
Good Afternoon Carmen,
Please see the email below from the FOI applicant ‐ unsure who would be 'named'? happy to discuss. I believe the
individual is referring to their email of 15 February 2021 (attached).
I am due to provide a decision notice on their other FOI request (FOI‐2021‐10009) by COB tomorrow.
Sincerely,
Caitlin s 47F
‐‐‐‐‐Original Message‐‐‐‐‐
From: S Rivken <foi+request‐6894‐xxxxxxxx@xxxxxxxxxxx.xxx.xx>
Sent: Wednesday, 14 April 2021 5:30 PM
To: Information Access <xxxxxxxxxxx.xxxxxx@xxxxxxxxx.xxx.xx>
5
Document 08
Contains deletions under FOI
Subject: Re: Your internal review request: FOI‐2020‐10085
Dear Information Access,
In anticipation of another politically motivated and improperly made access refusal or charges decision, I intend on
naming the former and current Commonwealth Ombudsman officers involved in the corruption referred to in my email
of 15 February 2020 (noting that there is no independent body to which Commonwealth public sector corruption, such
as that engaged in by those officers, can be referred for investigation).
That act will obviously be of some assistance to any incoming Government intent on restoring the Office of the
Commonwealth Ombudsman to once again being an independent and apolitical body that conducts itself with honesty
and integrity. If the Office of the Commonwealth Ombudsman has any legitimate concerns with that proposed course of
action, please let me know.
Yours sincerely,
S Rivken
‐‐‐‐‐Original Message‐‐‐‐‐
Dear Anonymous
Please see attached my decision in relation to your request for an
internal review of Mr Parkhurst’s decision dated 14 January 2021.
If you have any queries, you are welcome to contact me on the details
6
Document 08
Contains deletions under FOI
below.
Kind regards,
Fiona s 47F
Lawyer | Legal Team
Commonwealth Ombudsman
Ph: 1300 362 072 | Fax: 02 6276 0123
email: [1][CO request email]
The Office of the Commonwealth Ombudsman acknowledges the traditional
owners of country throughout Australia and their continuing connection to
land, culture and community. We pay our respects to elders past and
present.
7
Document 08
Contains deletions under FOI
References
Visible links
1. mailto:[CO request email]
‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐
Please use this email address for all replies to this request:
foi+request‐6894‐xxxxxxxx@xxxxxxxxxxx.xxx.xx
This request has been made by an individual using Right to Know. This message and any reply that you make will be
published on the internet. More information on how Right to Know works can be found at:
https://aus01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.righttoknow.org.au%2Fhelp%2Fofficers&a
mp;data=04%7C01%7CInformation.Access%40ombudsman.gov.au%7C9afa012e21f0437b227108d8ff171ea9%7C443ee9
e811ff4c829e4139331045260a%7C0%7C1%7C637539822128270886%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLj
AwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C2000&sdata=hYuhyMVsyybSTRSoWIuDxF%2BxVz
mWGK%2FHJZtiXY1xLn4%3D&reserved=0
Please note that in some cases publication of requests and responses will be delayed.
If you find this service useful as an FOI officer, please ask your web manager to link to us from your organisation's FOI
page.
‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐
8

Document 09
Contains deletions under FOI
Gregory Parkhurst
From:
Carmen s 47F
Sent:
Wednesday, 28 April 2021 12:28 PM
To:
Julia Taylor; Lisa Collett
Cc:
Claire s 47F ; Leisa s 47F
; Legal
Subject:
RE: Response to email about publishing officers names: Your internal review request:
FOI-2020-10085 [SEC=OFFICIAL:Sensitive]
OFFICIAL: Sensitive
Hi Julia
Leisa sought further legal advice, and Lisa has provided proposed revised response to Penny and Michael.
Carmen
From: Julia Taylor s 47E
Sent: Wednesday, 28 April 2021 12:26 PM
To: Carmen s 47F
s 47E
Lisa Collett s 47E
Cc: Claire s 47F
s 47E
Leisa s 47F
s 47E
Legal s 47E
Subject: RE: Response to email about publishing officers names: Your internal review request: FOI‐2020‐10085
[SEC=OFFICIAL:Sensitive]
OFFICIAL: Sensitive
Hi Carmen and Lisa,
Just checking what the plan is with this one given a number of staff have now been named on the site?
Thanks
Julia Taylor Senior Assistant Ombudsman Complaints Management and Education Branch
Indigenous Executive Champion
COMMONWEALTH OMBUDSMAN
Proud to be working on the lands of Ngunnawal and Ngambri peoples
Phone: s 47E
Mobile: s 47E
Email: s 47E
Website: www.ombudsman.gov.au
Influencing systemic improvement in public administration
The Office of the Commonwealth Ombudsman acknowledges the traditional owners of country throughout Australia and
their continuing connection to land, culture and community. We pay our respects to elders past and present.
1
Document 09
Contains deletions under FOI
From: Carmen s 47F
s 47E
Sent: Tuesday, 27 April 2021 10:18 AM
To: Lisa Collett s 47E
Julia Taylor <s 47E
Cc: Claire s 47F
s 47E
>; Leisa s 47F
s 47F
Legal s 47E
Subject: RE: Response to email about publishing officers names: Your internal review request: FOI‐2020‐10085
[SEC=OFFICIAL:Sensitive]
Importance: High
OFFICIAL: Sensitive
Hello
The applicant has published names on 23 April ‐ and before I could write to them as planned ‐ I checked the page on
Friday afternoon but didn't check over the weekend ‐ see last message in the attached page.
https://www.righttoknow.org.au/request/michael manthorpes emails#outgoing‐14474
The response that was to be sent was in these terms
Dear Anonymous
We refer to your comment of 14 April 2021 that ‘In anticipation of another politically motivated and improperly
made access refusal or charges decision, I intend .. naming former and current Ombudsman officers’ involved in
conduct you consider to be corrupt.
The Right to Know website publishes House Rules stipulating that the site should be used ‘only to request
specific information, not for general correspondence with public authorities’ and requests and annotations
should not include potentially defamatory/potential libellous comments (such as allegations) or post information
that is harassing, defamatory, abusive, threatening, harmful.
If you disagree with the way that your FOI requests have been dealt with or the decision made, it is open to you
to make an FOI complaint or apply for Information Commissioner review of the decision.
We would consider adding the words ‘and your post of 23 April’ at the end of the first sentence above and then seek
further advice on action. Leisa – perhaps you could contact Charine for advice?
Carmen
‐‐‐‐‐Original Message‐‐‐‐‐
From: Lisa Collett s 47E
Sent: Friday, 23 April 2021 1:36 PM
To: Carmen s 47F
s 47E
; Julia Taylor s 47E
Cc: Claire s 47F
s 47E
Leisa s 47F
s 47F
Legal s 47E
>
Subject: RE: Response to email about publishing officers names: Your internal review request: FOI‐2020‐10085
[SEC=OFFICIAL:Sensitive]
OFFICIAL: Sensitive
Hi All
I spoke with MM and PMck about this at my catch up this week.
2
Document 09
Contains deletions under FOI
The agree with the advice we have received in terms of our response. Carmen I assume this one will sit in the legal team
to manage?
Thanks
Lisa
Lisa Collett
Chief Operating Officer
Commonwealth Ombudsman
Proud to be working on the lands of the Ngunnawal and Ngambri peoples
Phone: s 47E
Email: s 47E
Website: www.ombudsman.gov.au
Influencing systemic improvement in public administration
The Office of the Commonwealth Ombudsman acknowledges the Traditional Owners of country throughout Australia
and their continuing connection to land, culture and community. We pay our respects to elders past and present.
‐‐‐‐‐Original Message‐‐‐‐‐
From: Carmen s 47F
s 47E
Sent: Monday, 19 April 2021 1:53 PM
To: Julia Taylors 47E
Lisa Collett s 47E
Cc: Claire s 47F
<s 47E
Leisa s 47F
s 47E
;
Legal s 47E
Subject: Response to email about publishing officers names: Your internal review request: FOI‐2020‐10085
[SEC=OFFICIAL:Sensitive]
OFFICIAL: Sensitive
Dear Julia and Lisa
Please see attached advice on possible handling of potential publication of officer names.
I'll set up some time to discuss with you tomorrow.
Kind regards
Carmen
s
47E
‐‐‐‐‐Original Message‐‐‐‐‐
From: Carmen s 47F
Sent: Friday, 16 April 2021 12:55 PM
To: Julia Taylor s 47E
Lisa Collett s 47E
Cc: Claire s 47F
s 47E
Subject: RE: Your internal review request: FOI‐2020‐10085 [SEC=OFFICIAL:Sensitive]
OFFICIAL: Sensitive
I've spoken to Claire this morning and I think we have identified staff in relation to the disclosures about the former
Commissioner.
3
Document 09
Contains deletions under FOI
I've not been able to identify who might be involved in the earlier disclosure referred to (2016).
Carmen
‐‐‐‐‐Original Message‐‐‐‐‐
From: Julia Taylor s 47E
>
Sent: Friday, 16 April 2021 12:49 PM
To: Carmen s 47F
s 47E
; Lisa Colletts 47E
Cc: Caitlin s 47F s 47E
Subject: RE: Your internal review request: FOI‐2020‐10085 [SEC=OFFICIAL:Sensitive]
OFFICIAL: Sensitive
Thanks Carmen, do we know which staff this is referring to?
Julia Taylor
A/g Deputy Ombudsman
Indigenous Executive Champion
COMMONWEALTH OMBUDSMAN
Proud to be working on the lands of Ngunnawal and Ngambri peoples
Phone: s 47E
Mobile: s 47E
Email: s 47E
Website: www.ombudsman.gov.au
Influencing systemic improvement in public administration
The Office of the Commonwealth Ombudsman acknowledges the traditional owners of country throughout Australia
and their continuing connection to land, culture and community. We pay our respects to elders past and present.
‐‐‐‐‐Original Message‐‐‐‐‐
From: Carmen s 47F
s 47E
Sent: Thursday, 15 April 2021 9:57 PM
To: Lisa Collett s 47E
; Julia Taylor s 47E
Cc: Caitlin s 47F
s 47E
Subject: FYI: Your internal review request: FOI‐2020‐10085 [SEC=OFFICIAL:Sensitive]
OFFICIAL: Sensitive
Hi Lisa and Julia
Lisa ‐ this is the correspondence I mentioned in my previous email. The applicant is saying that they are going to name
'the former and current Commonwealth Ombudsman officers involved in the corruption referred to in my email of 15
February 2020'.
The email refers to public interest disclosures made to this office about former APS Commissioner John Lloyd in 2018.
Further detail is in the attached.
Carmen
‐‐‐‐‐Original Message‐‐‐‐‐
4
Document 09
Contains deletions under FOI
From: Caitlin s 47F s 47E
Sent: Thursday, 15 April 2021 4:35 PM
To: Carmen s 47F
s 47E
Subject: FW: Your internal review request: FOI‐2020‐10085 [SEC=OFFICIAL:Sensitive]
OFFICIAL: Sensitive
Good Afternoon Carmen,
Please see the email below from the FOI applicant ‐ unsure who would be 'named'? happy to discuss. I believe the
individual is referring to their email of 15 February 2021 (attached).
I am due to provide a decision notice on their other FOI request (FOI‐2021‐10009) by COB tomorrow.
Sincerely,
Caitlin s 47F
‐‐‐‐‐Original Message‐‐‐‐‐
From: S Rivken <foi+request‐6894‐xxxxxxxx@xxxxxxxxxxx.xxx.xx>
Sent: Wednesday, 14 April 2021 5:30 PM
To: Information Access <xxxxxxxxxxx.xxxxxx@xxxxxxxxx.xxx.xx>
Subject: Re: Your internal review request: FOI‐2020‐10085
Dear Information Access,
In anticipation of another politically motivated and improperly made access refusal or charges decision, I intend on
naming the former and current Commonwealth Ombudsman officers involved in the corruption referred to in my email
of 15 February 2020 (noting that there is no independent body to which Commonwealth public sector corruption, such
as that engaged in by those officers, can be referred for investigation).
That act will obviously be of some assistance to any incoming Government intent on restoring the Office of the
Commonwealth Ombudsman to once again being an independent and apolitical body that conducts itself with honesty
and integrity. If the Office of the Commonwealth Ombudsman has any legitimate concerns with that proposed course of
action, please let me know.
Yours sincerely,
S Rivken
‐‐‐‐‐Original Message‐‐‐‐‐
5
Document 09
Contains deletions under FOI
Dear Anonymous
Please see attached my decision in relation to your request for an
internal review of Mr Parkhurst’s decision dated 14 January 2021.
If you have any queries, you are welcome to contact me on the details
below.
Kind regards,
Fiona s 47F
Lawyer | Legal Team
Commonwealth Ombudsman
Ph: 1300 362 072 | Fax: 02 6276 0123
6
Document 09
Contains deletions under FOI
email: [1][CO request email]
The Office of the Commonwealth Ombudsman acknowledges the traditional
owners of country throughout Australia and their continuing connection to
land, culture and community. We pay our respects to elders past and
present.
References
Visible links
1. mailto:[CO request email]
‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐
Please use this email address for all replies to this request:
foi+request‐6894‐xxxxxxxx@xxxxxxxxxxx.xxx.xx
This request has been made by an individual using Right to Know. This message and any reply that you make will be
published on the internet. More information on how Right to Know works can be found at:
https://aus01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.righttoknow.org.au%2Fhelp%2Fofficers&a
mp;data=04%7C01%7CInformation.Access%40ombudsman.gov.au%7C9afa012e21f0437b227108d8ff171ea9%7C443ee9
e811ff4c829e4139331045260a%7C0%7C1%7C637539822128270886%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLj
AwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C2000&sdata=hYuhyMVsyybSTRSoWIuDxF%2BxVz
mWGK%2FHJZtiXY1xLn4%3D&reserved=0
7
Document 09
Contains deletions under FOI
Please note that in some cases publication of requests and responses will be delayed.
If you find this service useful as an FOI officer, please ask your web manager to link to us from your organisation's FOI
page.
‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐
8
Document 10
Contains deletions under FOI
Gregory Parkhurst
From:
Carmen s 47F
Sent:
Monday, 19 April 2021 1:53 PM
To:
Julia Taylor; Lisa Collett
Cc:
Claire s 47F ; Leisa s 47F
; Legal
Subject:
Response to email about publishing officers names: Your internal review request: FOI-2020-10085
[SEC=OFFICIAL:Sensitive]
Attachments:
FOI query - responding to R2K post [SEC=OFFICIAL:Sensitive, ACCESS=Legal-Privilege] [AGSDMS-
DMS.FID4317137]
OFFICIAL: Sensitive
Dear Julia and Lisa
Please see attached advice on possible handling of potential publication of officer names.
I'll set up some time to discuss with you tomorrow.
Kind regards
Carmen
s
47E
‐‐‐‐‐Original Message‐‐‐‐‐
From: Carmen s 47F
Sent: Friday, 16 April 2021 12:55 PM
To: Julia Taylor s 47E
; Lisa Collett s 47E
>
Cc: Claire s 47F
s 47E
>
Subject: RE: Your internal review request: FOI‐2020‐10085 [SEC=OFFICIAL:Sensitive]
OFFICIAL: Sensitive
I've spoken to Claire this morning and I think we have identified staff in relation to the disclosures about the former
Commissioner.
I've not been able to identify who might be involved in the earlier disclosure referred to (2016).
Carmen
‐‐‐‐‐Original Message‐‐‐‐‐
From: Julia Taylor s 47E
>
Sent: Friday, 16 April 2021 12:49 PM
To: Carmen s 47F
s 47E
; Lisa Collett s 47E
Cc: Caitlins 47F
s 47E
Subject: RE: Your internal review request: FOI‐2020‐10085 [SEC=OFFICIAL:Sensitive]
OFFICIAL: Sensitive
Thanks Carmen, do we know which staff this is referring to?
Julia Taylor
A/g Deputy Ombudsman
Indigenous Executive Champion
1
Document 10
Contains deletions under FOI
COMMONWEALTH OMBUDSMAN
Proud to be working on the lands of Ngunnawal and Ngambri peoples
Phone: s 47E
Mobile: s 47E
Email: s 47E
Website: www.ombudsman.gov.au
Influencing systemic improvement in public administration
The Office of the Commonwealth Ombudsman acknowledges the traditional owners of country throughout Australia
and their continuing connection to land, culture and community. We pay our respects to elders past and present.
‐‐‐‐‐Original Message‐‐‐‐‐
From: Carmen s 47F
s 47E
Sent: Thursday, 15 April 2021 9:57 PM
To: Lisa Colletts 47E
Julia Taylor s 47E
Cc: Caitlin s 47F s 47E
Subject: FYI: Your internal review request: FOI‐2020‐10085 [SEC=OFFICIAL:Sensitive]
OFFICIAL: Sensitive
Hi Lisa and Julia
Lisa ‐ this is the correspondence I mentioned in my previous email. The applicant is saying that they are going to name
'the former and current Commonwealth Ombudsman officers involved in the corruption referred to in my email of 15
February 2020'.
The email refers to public interest disclosures made to this office about former APS Commissioner John Lloyd in 2018.
Further detail is in the attached.
Carmen
‐‐‐‐‐Original Message‐‐‐‐‐
From: Caitlin s 47F s 47E
Sent: Thursday, 15 April 2021 4:35 PM
To: Carmen s 47F
s 47E
Subject: FW: Your internal review request: FOI‐2020‐10085 [SEC=OFFICIAL:Sensitive]
OFFICIAL: Sensitive
Good Afternoon Carmen,
Please see the email below from the FOI applicant ‐ unsure who would be 'named'? happy to discuss. I believe the
individual is referring to their email of 15 February 2021 (attached).
I am due to provide a decision notice on their other FOI request (FOI‐2021‐10009) by COB tomorrow.
Sincerely,
Caitlin s 47F
‐‐‐‐‐Original Message‐‐‐‐‐
2
Document 10
Contains deletions under FOI
From: S Rivken <foi+request‐6894‐xxxxxxxx@xxxxxxxxxxx.xxx.xx>
Sent: Wednesday, 14 April 2021 5:30 PM
To: Information Access <xxxxxxxxxxx.xxxxxx@xxxxxxxxx.xxx.xx>
Subject: Re: Your internal review request: FOI‐2020‐10085
Dear Information Access,
In anticipation of another politically motivated and improperly made access refusal or charges decision, I intend on
naming the former and current Commonwealth Ombudsman officers involved in the corruption referred to in my email
of 15 February 2020 (noting that there is no independent body to which Commonwealth public sector corruption, such
as that engaged in by those officers, can be referred for investigation).
That act will obviously be of some assistance to any incoming Government intent on restoring the Office of the
Commonwealth Ombudsman to once again being an independent and apolitical body that conducts itself with honesty
and integrity. If the Office of the Commonwealth Ombudsman has any legitimate concerns with that proposed course of
action, please let me know.
Yours sincerely,
S Rivken
‐‐‐‐‐Original Message‐‐‐‐‐
Dear Anonymous
Please see attached my decision in relation to your request for an
internal review of Mr Parkhurst’s decision dated 14 January 2021.
3
Document 10
Contains deletions under FOI
If you have any queries, you are welcome to contact me on the details
below.
Kind regards,
Fiona s 47E
Lawyer | Legal Team
Commonwealth Ombudsman
Ph: 1300 362 072 | Fax: 02 6276 0123
email: [1][CO request email]
The Office of the Commonwealth Ombudsman acknowledges the traditional
owners of country throughout Australia and their continuing connection to
land, culture and community. We pay our respects to elders past and
4
Document 10
Contains deletions under FOI
present.
References
Visible links
1. mailto:[CO request email]
‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐
Please use this email address for all replies to this request:
foi+request‐6894‐xxxxxxxx@xxxxxxxxxxx.xxx.xx
This request has been made by an individual using Right to Know. This message and any reply that you make will be
published on the internet. More information on how Right to Know works can be found at:
https://aus01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.righttoknow.org.au%2Fhelp%2Fofficers&a
mp;data=04%7C01%7CInformation.Access%40ombudsman.gov.au%7C9afa012e21f0437b227108d8ff171ea9%7C443ee9
e811ff4c829e4139331045260a%7C0%7C1%7C637539822128270886%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLj
AwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C2000&sdata=hYuhyMVsyybSTRSoWIuDxF%2BxVz
mWGK%2FHJZtiXY1xLn4%3D&reserved=0
Please note that in some cases publication of requests and responses will be delayed.
If you find this service useful as an FOI officer, please ask your web manager to link to us from your organisation's FOI
page.
‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐
5
Document Outline