This is an HTML version of an attachment to the Freedom of Information request 's 70 complaints made about OAIC'.


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s22
| OAIC - Office of the Australian Information Commissioner
Page 2 of 4
FOIREQ22/00082   037
Transfer to COMBO (11/5)
Issues - 1
Issue Description: Other Issue (free text)
Is Primary Issue: Yes
Issue Comments: C dissatisfied with the lack of response/acknowledgment of an FOI request made to 
the OAIC. 
Actions - 12 (All Completed)
Action
Owner
Due
Completed
Ownership Reassigned
Nirmaleswaran, 
10-Nov-2020
10-Nov-2020
Poorvaja
Reassigned from 'Web Queue' to 'FOI - Triage' by 'Nirmaleswaran, Poorvaja'
Ownership Reassigned
Nirmaleswaran, 
11-Nov-2020
11-Nov-2020
Poorvaja
Reassigned from 'FOI - Triage' to 'FOI - Complaints' by 'Nirmaleswaran, Poorvaja'
File Note
Clarke, Jasmin
16-Dec-2020
26-Apr-2021
Check timing / see if apology will assist (check with Emma or decision corro)/ seek withdrawal Send 
across if no withdrawal FOI request made 22 October 2020 Spoke to RRanjan - FOI request case officer 
9/3/21: Requested 22 October 2020 diverted to Junk inbox 6/11/20 C wrote email to enquiries and legal 
inbox following up. 10/11 ack sent to C advising that email located in junk inbox, not routinely managed, 
advised of steps taken to rectify this and ICT working on parameters to avoid any further misdirection to 
junk. no response requested 15AA no response 23/11/20 decision provided (in time as decision due on 
weekend) no further response from C.
File Note
Napper, Shelley
10-Mar-2021
11-Mar-2021
Thanks Shelley _________ Dear Irene Draft corro to C in the Docs tab for your consideration. Thanks SN 
(9/3) _____________ Shelley - can you please write to C advising that a reason for the delay in providing 
an ack was provided to her in ack of 10/11/20 (see file note). Please seek withdrawal. Thanks Irene 
9/3/21
Ownership Reassigned
Nicolaou, Irene
18-Mar-2021
18-Mar-2021
Reassigned from 'FOI - Complaints' to 'Napper, Shelley' by 'Nicolaou, Irene'
File Note
Clarke, Jasmin
29-Mar-2021
16-Apr-2021
Start s 74 - Combo transfer Dear Jasmin I have not received a resp to the withdraw. Please include in 
your COMBO cohort with Step 1 drafting etc. Happy to discuss. Thanks SN (26/3) ____________ Thank 
you please proceed. 26/3 _______ FYI - no resp to with email Propose: Allocate to JC and proceed to 74 
transfer? SN (26/3)
Ownership Reassigned
Napper, Shelley
26-Mar-2021
26-Mar-2021
Reassigned from 'Napper, Shelley' to 'Clarke, Jasmin' by 'Napper, Shelley'
File Note
Clarke, Jasmin
16-Apr-2021
16-Apr-2021
Thank you Jasmin - please proceed and send out the correspondence tomorrow during business hours. 
Irene 15/4 _____ Hi Irene Step 1/2 COMBO transfer is ready for your review. Thanks, JC (15/4)
File Note
Clarke, Jasmin
19-Apr-2021
11-May-2021
Start drafting step 3/4
Await Clearance -
Clarke, Jasmin
17-May-2021
11-May-2021
Director
Thank you Jasmin - one comment in letter to C pending any issues please proceed. Irene 10/5 ________ 
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4/04/2022






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