Our ref: LEX 419
Mr Justin Warren
By email:
xxxxxxxxxxxxxxxxxxxxxxxxx@xxxxxxxxxxx.xxx.xx
Dear Mr Warren
Freedom of Information – Internal review decision – Document access
1. I refer to your email of 20 August 2022 requesting an internal review of the Department of
Employment and Workplace Relations’ (
the department’s) freedom of information (
FOI)
decision dated 11 August 2022 made under the
Freedom of Information Act 1982 (
FOI Act) in
relation to access to documents.
2. I am authorised to make decisions in respect of FOI requests under section 23(1) of the FOI Act.
Decision summary
3. I have decided to vary the primary decision dated 11 August 2022 to:
• grant access in part to seven documents (documents 4 and 12-17) with redaction to
certain material; and
• refuse access in ful to seven documents (documents 5-11).
4. I am satisfied that the documents contain material that is exempt from disclosure under
sections 34, 42, 47C and 47E(d) of the FOI Act. However, I have decided to release additional
material to you, as indicated in the Schedule of Documents at
Attachment A.
5. The reasons for my internal review decision are set out in
Attachment B.
Release of additional material
6. Document 4 with additional released material is
attached.
Rights of review
7. I have enclosed information about your rights of review under the FOI Act at
Attachment C.
8. Should you have any questions, please do not hesitate to contact me via email at
xxx@xxxx.xxx.xx.
GPO Box 9828, Canberra ACT 2601 | Phone 1300 488 064 | dewr.gov.au | ABN 96 584 957 427

Yours sincerely
Tegan
Authorised decision maker
Freedom of Information Team
Department of Employment and Workplace Relations
19 September 2022
Attachment A
SCHEDULE OF DOCUMENTS
Justin Warren – LEX 419 – Internal Review
Doc No Pages
Date
Description
Primary Decision
Internal Review
& Exemptions
Decision
Exemptions
1
82
Undated
New Employment Services Model
Grant access in ful
N/A – document released to applicant in primary decision
(Regulation Impact Statement)
2
2
3 May 2021
Deputy Secretary Smyth letter to Executive Grant access in ful
N/A – document released to applicant in primary decision
Director, Office of Best Practice Regulation
3
1
13 June 2022
Office of Best Practice Regulation letter to
Grant access in ful
N/A – document released to applicant in primary decision
Deputy Secretary Smyth
4
24
28 June 2021
New Employment Services Trial Risk
Grant access in part
Grant access in part
s 22(1)(a) - Irrelevant
Management Plan 2019-2022
material
ss 22(1)(a), 47C,
NB: Additional material
47E(d)
released
s 47C - Deliberative material
s 47E(d) - Certain operations
of agencies information
5
14
Ministerial Submission: The Points Based
Refuse access
Refuse access
ss 34(1)(a), (1)(d) & (2) -
Activation System and Workforce
Cabinet related material
Specialists in the New Employment
ss 34(1)(a),
Services Model - correspondence to the
34(1)(d), 34(2), 47C
s 47C - Deliberative matter
Prime Minister
Attachment A: Points Based Activation
System Framework
Attachment B: Points Based Activation
System Framework – issues identified
Doc No Pages
Date
Description
Primary Decision
Internal Review
& Exemptions
Decision
Exemptions
Attachment C: Letter to the Prime Minister
6
24
New Policy Proposal – New Employment
Refuse access
Refuse access
s 34(1)(d) - Cabinet related
Services Model
material
ss 34(1)(d), 47C
s 47C - Deliberative matter
7
8
20 May 2021
Employment Steering Committee: Point
Refuse access
Refuse access
s 34(2) - Cabinet related
Based Activation System for the New
material
Employment Services Model Activation
ss 34(2), 47C
Framework and Appendices A, B and C
s 47C - Deliberative matter
8
11
24 June 2021
Employment Steering Committee: Point
Refuse access
Refuse access
s 34(2) - Cabinet related
Based Activation System and Attachments
material
A and B
ss 34(2), 47E(d)
s 47E(d) - Certain operations
of agencies information
9
13
5 August 2021
Employment Steering Committee: Point
Refuse access
Refuse access
s 34(2) - Cabinet related
Based Activation System – Labour Market
material
Credits and Appendices A and B
ss 34(2), 47E(d)
s 47E(d) - Certain operations
of agencies information
10
37
12 August 2021 Employment Steering Committee: Changes Refuse access
Refuse access
s 34(2) - Cabinet related
to the Job Plan for the New Employment
material
Services Model (NESM) and Attachments
ss 34(2), 42, 47C,
A, B, C, D and E
47E(d)
s 42 - Legal advice
s 47C - Deliberative material
s 47E(d) - Certain operations
of agencies information
11
7
19 August 2021 Joint Employment Steering Committee:
Refuse access
Refuse access
s 34(2) - Cabinet related
Treatment of personal circumstances in
material
the Points Based Activation System and
ss 34(2), 47E(d)
Attachment A.
s 47E(d) - Certain operations
of agencies information
Doc No Pages
Date
Description
Primary Decision
Internal Review
& Exemptions
Decision
Exemptions
12
3
4 November
Email from FAs to MO – Fol owing up on
Grant access in part
Grant access in part
s 42 – Material subject to
2021
PBAS matters
legal professional privilege
ss 42, 47C, 47E(d)
s 47C - Deliberative material
s 47E(d) - Certain operations
of agencies information
13
4
20 May 2021
Joint Employment Steering Committee
Grant access in part
Grant access in part
s 22(1)(a)(i ) - Irrelevant
meeting minutes
material
ss 22(1)(a)(ii),
47E(d)
s 47E(d) - Certain operations
of agencies information
14
7
24 June 2021
Employment Steering Committee meeting
Grant access in part
Grant access in part
s 22(1)(a)(i ) - Irrelevant
minutes
material
ss 22(1)(a)(ii),
47E(d)
s 47E(d) - Certain operations
of agencies information
15
4
5 August 2021
Employment Steering Committee meeting
Grant access in part
Grant access in part
s 22(1)(a)(i ) - Irrelevant
minutes
material
ss 22(1)(a)(ii),
47E(d)
s 47E(d) - Certain operations
of agencies information
16
4
12 August 2021 Employment Steering Committee meeting
Grant access in part
Grant access in part
s 22(1)(a)(i ) - Irrelevant
minutes
material
ss 22(1)(a)(ii),
47E(d)
s 47E(d) - Certain operations
of agencies information
17
4
19 August 2021 Joint Employment Steering Committee
Grant access in part
Grant access in part
s 22(1)(a)(i ) - Irrelevant
meeting minutes
material
ss 22(1)(a)(ii),
47E(d)
s 47E(d) - Certain operations
of agencies information
Attachment B
REASONS FOR INTERNAL REVIEW DECISION
Background
1. On 10 June 2022, the former Department of Education, Skills and Employment (DESE) received
your request for access to the following documents under the FOI Act. Following machinery of
government changes, your request was transferred to this department pursuant to section 16 of
the FOI Act.
2. The scope of your request (which was clarified with and confirmed by you in your email of
13 June 2022) is as follows:
Terms of your request
Interpretation of the request
'The business case document(s) or equivalent Final version of the documents, including any
for the Points Based Activation System
attachments, that the department submitted
(https://www.dese.gov.au/new-
for the final approval of the Points Based
employment-services-
Activation System as part of the New
model/resources/points-based-activation-
Employment Services Model.
system), including any attachments. I
request only the final version of the
document(s) that were submitted for
approval of the proposal."
"Documents constituting a risk register or
As per the terms of the request.
equivalent documentation describing the
risks from the proposal, risk ratings,
proposed treatments and mitigations, etc.
Where multiple versions of such documents
exist (such as drafts) I only request two
versions (if they are different):
1. the version current when the proposal
was submitted for approval, and
2. the version current on 29 May 2022 at
9am Australia/Melbourne time."
"Documents, including emails containing the Documents, including emails, containing the
submission of the proposal for consideration submission of the final proposal for approval
and approval."
of the Points Based Activation System as part
of the New Employment Services Model.
"Meeting minutes or equivalent that
Meeting minutes (or equivalent documents)
document approval of the proposal."
that document the approval of the
department's final proposal to proceed with
the Points Based Activation System as part of
the New Employment Services Model.
3. On 13 June 2022, you advised by email that the scope of your request also includes staff names,
signatures, position titles, identification numbers and contact details.
4. On 16 June 2022, the former DESE advised you that the preliminary estimate of the charge for
processing your request was $370. On 20 June 2022, you contended that the charge should be
reduced or not imposed.
5. On 8 July 2022, the department advised you that fol owing machinery of government changes,
your request had been transferred to this department pursuant to section 16 of the FOI Act.
6. On 19 July 2022, the department notified you of its charges decision under section 29(4) of the
FOI Act, to affirm the preliminary charge of $370. On 19 August 2022, you requested an internal
review of the charges decision.
7. On 11 August 2022, the primary decision maker decided that 17 documents consisting of a total
249 pages fal within the scope of your request. The primary decision maker granted full access
to three documents, granted partial access to seven documents, and refused access to seven
documents. In summary, the primary decision maker decided to refuse access to seven
documents in ful , and seven documents in part, because they contain:
• irrelevant material (section 22(1)(a)(ii))
• Cabinet material (section 34 exemption, in particular sections 34(1)(a), (1)(d) and (2))
• material subject to legal professional privilege (section 42 exemption)
• deliberative material, the disclosure of which would be contrary to the public interest
(section 47C conditional exemption)
• information, the disclosure of which would, or could reasonably be expected to, have a
substantial adverse effect on the proper and efficient conduct of the operations of an
agency, contrary to the public interest (section 47E(d) conditional exemption).
8. The documents that the primary decision maker decided to release to you in ful
(documents 1-3) were provided to you at the same time as the notice of the decision.
9. On 1 July 2022, the department received your payment of a deposit of the charge. On 18 August
2022, the department provided you with a copy of the documents released to you in part
(documents 4 and 12-17) with redactions to irrelevant and exempt material.
10. On 20 August 2022, the department received your request for internal review.
Reasons
11. In accordance with section 54 of the FOI Act, FOI applicants have a right to apply for internal
review of an ‘access refusal decision’, as defined in section 53A of the FOI Act. An access refusal
decision includes a decision refusing access to a document in accordance with a request.
12. In reaching my decision, I took the following material into account:
• the primary decision dated 11 August 2022
• your correspondence dated 20 August 2022 seeking internal review of the department’s
primary decision, and other correspondence with you
• consultations with relevant departmental officers
• consultations with the Department of Prime Minister and Cabinet (
PM&C)
• the FOI Act
• the guidelines issued by the Australian Information Commissioner under section 93A of
the FOI Act (the FOI Guidelines).
13. In accordance with subsection 11(2) of the FOI Act, I note that your right of access to the
documents is not affected by the reasons you have given for seeking access.
14. In the fol owing paragraphs, I discuss whether the documents contain information that is:
• irrelevant to your request
• exempt under sections 34 and 42 of the FOI Act
• conditional y exempt pursuant to sections 47C and 47E(d) of the FOI Act, and if so,
whether disclosure of the relevant material would be contrary to the public interest.
Identified in-scope documents
15. In your internal review request, you asked whether document 4 (New Employment Services Trial
Risk Management Plan 2019-2022) is the only version of this document. The relevant business
area has confirmed there are no other versions of document 4, and it was last updated on 7 July
2020.
16. For clarity, I have provided further details with respect to document 5 (Ministerial Submission -
MS21-900270) in the Schedule of Documents, including details of the attachments to the
Submission
.
Section 22 of the FOI Act - access to edited copies with irrelevant matter deleted
17. Section 22 of the FOI Act provides:
Scope
(1) This section applies if:
(a) an agency or Minister decides:
(i) to refuse to give access to an exempt document; or
(i ) that to give access to a document would disclose information that would reasonably
be regarded as irrelevant to the request for access; and
(b) it is possible for the agency or Minister to prepare a copy (an edited copy) of the document,
modified by deletions, ensuring that:
(i) access to the edited copy would be required to be given under section 11A (access to
documents on request); and
(i ) the edited copy would not disclose any information that would reasonably be
regarded as irrelevant to the request; and
(c) it is reasonably practicable for the agency or Minister to prepare the edited copy, having
regard to:
(i) the nature and extent of the modification; and
(i ) the resources available to modify the document; and
(d) it is not apparent (from the request or from consultation with the applicant) that the
applicant would decline access to the edited copy.
Access to edited copy
(2) The agency or Minister must:
(a) prepare the edited copy as mentioned in paragraph (1)(b); and
(b) give the applicant access to the edited copy.
18. The subject matter and scope of your request relates to documents concerning the Points Based
Activation System (
PBAS). A number of the documents deal with a range of different issues,
including matters other than the Points Based Activation System. I am satisfied that for the
purposes of section 22(1)(a)(ii) of the FOI Act, information relating to such other matters is
outside the scope of, and irrelevant to, your request. I have therefore decided it is appropriate
for the irrelevant material to have been deleted from documents.
Section 34 of the FOI Act – Cabinet documents
19. Section 34 of the FOI Act relevantly provides:
(1) A document is an exempt document if:
(a) both of the fol owing are satisfied:
(i) it has been submitted to the Cabinet for its consideration, or is or was proposed by a
Minister to be so submitted;
(i ) it was brought into existence for the dominant purpose of submission for
consideration by the Cabinet; or
…
(d) it is a draft of a document to which paragraph (a), (b) or (c) applies.
(2) A document is an exempt document to the extent that it is a copy or part of, or contains an
extract from, a document to which subsection (1) applies.
…
Exceptions
(4) A document is not an exempt document only because it is attached to a document to which
subsection (1), (2) or (3) applies.
(5) A document by which a decision of the Cabinet is official y published is not an exempt document.
(6) Information in a document to which subsection (1), (2) or (3) applies is not exempt matter
because of this section if the information consists of purely factual material, unless:
(a) the disclosure of the information would reveal a Cabinet deliberation or decision; and
(b) the existence of the deliberation or decision has not been official y disclosed.
20. The FOI Guidelines provide (at paragraphs 5.77 and 5.78) that:
• for the purposes of section 34(6) of the FOI Act, 'purely factual material' includes
material such as statistical data, surveys and factual studies, and does not include
conclusions involving opinion or judgement
• in relation to section 34(6)(b) of the FOI Act, an 'official disclosure' of a Cabinet
deliberation or decision is one that has been authorised by the Cabinet or made by a
person such as a minister acting within the scope of their role or functions.
21. In the primary decision, the section 34 exemption was found to apply to documents 5-11.
22. In considering the application of section 34 to these documents, I have taken into account the
information in the documents themselves, as well as advice provided by PM&C and
departmental officers with knowledge of the creation of the documents or who otherwise have
responsibility for matters to which the material relates. Where a document identified in the
Schedule of Document comprises a document with attachments, I have considered each
individual document component.
• I am satisfied that with respect to the package of documents that make up document 5,
being a Ministerial Submission and Attachments A, B and C:
o The Ministerial Submission is a draft version, and parts of it contain an exact
extract from a document that was submitted to Cabinet for its consideration;
o Attachment A was brought into existence for the dominant purpose of
submission for consideration by the Cabinet and was in fact so submitted to the
Cabinet for its consideration;
o Attachment B is a draft version of a Cabinet document;
o Attachment C is a draft version of a document that was submitted to Cabinet. It
also contains an exact extract from a document that was submitted to Cabinet
for its consideration.
• document 6 (NPP New Employment Services Model) is a draft version of a Cabinet
submission;
• documents 7, 8, 9, 10 and 11 each comprise copies/parts/extracts of documents that
were prepared for the dominant purpose of submission, and were in fact so submitted,
to the Cabinet for its consideration.
23. I am also satisfied that:
• the information in documents 5-11 do not comprise purely factual material; and
• in any event, disclosure of the information in these documents would reveal a Cabinet
deliberation or decision, the existence of which has not been officially disclosed.
24. I have therefore decided that:
• document 5 is exempt in ful pursuant to sections 34(1)(a), 34(1)(d) and 34(2) of the
FOI Act
• document 6 is exempt in ful pursuant to section 34(1)(d)
• documents 7-11 are exempt in full pursuant to section 34(2).
Section 42 – legal professional privilege
25. Section 42 of the FOI Act provides:
(1) A document is an exempt document if it is such a nature that it would be privileged from
production in legal proceedings on the ground of legal professional privilege.
(2) A document is not an exempt document because of subsection (1) if the person entitled to claim
legal professional privilege in relation to the production of the document in legal proceedings
waives that claim.
(3) A document is not an exempt document under subsection (1) by reason only that:
(a) the document contains information that would (apart from this subsection) cause the
document to be exempt under subsection (1); and
(b) the information is operational information of an agency.
26. The primary decision maker decided that documents 10 and 12 contain material that is exempt
under section 42 of the FOI Act.
27. I am satisfied that documents 10 and 12 contain material that is subject to legal professional
privilege. The relevant material comprises confidential and independent legal advice prepared
and provided by qualified lawyers of an external law firm (as the legal advisers) acting in their
professional capacity, for the dominant purpose of giving legal advice to the former DESE (as the
client). I am also satisfied that privilege has not been waived, and that the information is not
'operational information' within the meaning of the FOI Act.
28. I have therefore decided that the relevant material is exempt under section 42 of the FOI Act.
Section 47C – deliberative processes
29. Section 47C of the FOI Act provides:
General rule
(1) A document is conditional y exempt if its disclosure under this Act would disclose matter
(
deliberative matter) in the nature of, or relating to, opinion, advice or recommendation
obtained, prepared or recorded, or consultation or deliberation that has taken place, in the
course of, or for the purposes of, the deliberative processes involved in the functions of:
(a) an agency; or
(b) a Minister; or
(c) the Government of the Commonwealth.
Exceptions
(2) Deliberative matter does not include either of the fol owing:
(a) operational information (see section 8A);
(b) purely factual material.
(3) This section does not apply to any of the fol owing:
(a) reports (including reports concerning the results of studies, surveys or tests) of scientific or
technical experts, whether employed within an agency or not, including reports expressing
the opinions of such experts on scientific or technical matters;
(b) reports of a body or organisation, prescribed by the regulations, that is established within
an agency;
(c) the record of, or a formal statement of reasons for, a final decision given in the exercise of
a power or of an adjudicative function.
30. I am satisfied that:
• document 4 contains material which discloses deliberative matter in the nature of, or
relating to, opinions and advice prepared in the course of, and for the purposes of,
identifying and assessing potential risks, and risk treatments, relating to the delivery of
the New Employment Services Trial (
NEST), being matters relating to the functions of the
former DESE (and are functions for which this department is now responsible)
• documents 5, 6, 7 and 10 contain material which discloses deliberative matter in the
nature of, or relating to, opinions, advice and recommendations prepared in the course
of, or for the purposes of, the deliberative processes of the Cabinet
• document 12 contains material which discloses deliberative matter in the nature of, or
relating to, opinions and advice prepared by DESE for the office of the former Minister
for Employment, in the course of, and for the purposes of, finalising the PBAS
framework, being a matter relating to the functions of DESE (and now this department)
and the Minister.
31. I am also satisfied that the deliberative material:
• is not 'operational information' within the meaning of the FOI Act
• is not purely factual material
• to the extent that material could be characterised as being factual in nature, the
information is not 'purely factual' because it is an integral part of the deliberative
content and purpose of the documents, and is intertwined with the deliberative content
such that it is impractical to separate it
• is not of a kind to which section 47C(3) of the FOI Act applies.
32. I therefore find that the documents identified above and in the Schedule of Documents contain
material that is conditionally exempt under section 47C of the FOI Act.
33. For the purposes of section 11A(5) of the FOI Act, my consideration of the public interest test is
addressed further below.
Section 47E of the FOI Act – certain operations of agencies
34. The primary decision maker found that certain documents contain information that is
conditionally exempt under subsection 47E(d) of the FOI Act.
35. Section 47E(d) of the FOI Act provides:
A document is conditional y exempt if its disclosure under this Act would, or could reasonably be
expected to, do any of the fol owing:
…
(d) have a substantial adverse effect on the proper and efficient conduct of the operations of an
agency.
Staff names and direct contact details
36. Documents 4 and 8-17 contain the direct contact details of departmental staff, as well as the
names of non-SES staff. These details are not publicly available.
37. The department receives a large volume of correspondence and other communications. To
ensure these communications (including those from members of the public and media) can
effectively and efficiently dealt with, the department has established points of contact including
dedicated telephone numbers, email addresses, postal addresses, and other online mechanisms.
This ensures that enquiries are directed to and handled by staff in the appropriate areas that
have the relevant role, experience and expertise to provide a response. These established
channels of communication are also monitored for quality assurance, and to inform allocation of
resources to areas where they are most needed.
38. The FOI Act does not restrict the use or further dissemination of information released under the
Act. If direct staff contact details and the names of non-SES staff were to be released, this would
enable members of the public to contact staff directly, circumventing the proper established
methods for contacting the department. In turn, I consider this would have a substantial adverse
effect on the proper and efficient conduct of the operations of the department, including:
• the time and resources involved in re-directing communications to the appropriate
points of contact within the department for response
• diverting staff from their usual duties
• exposing staff to inappropriate contact, or placing staff in situations that they are not
prepared or equipped to deal with, in a way that adversely impacts on their health,
safety and wel being (and consequently the department's ability to retain and attract
staff).
39. I therefore find that material comprising staff names and direct contact details are conditionally
exempt under section 47E(d) of the FOI Act.
Other material in document 4
40. I am satisfied that document 4 contains information the disclosure of which could reasonably be
expected to have a substantial adverse effect on the proper and efficient conduct of the
operations of the department, by:
• having a detrimental impact on the working relationship between the department and
another agency which the department works closely with and relies on to support the
administration of the department's functions and activities
• unnecessarily undermining public confidence in Workforce Australia Services, thereby
negatively impacting on engagement, participation, and the achievement of job initiative
outcomes.
41. I find this information to be conditional y exempt under section 47E(d) of the FOI Act.
42. However, I am not satisfied that other material to which section 47E(d) was applied in the
primary decision, is conditionally exempt under this provision. I have therefore decided to
release additional material in document 4.
Other material in document 12
43. Document 12 contains information relating to certain risks and risk mitigation options relating to
the operation of the PBAS. The disclosure of this information could enable job seekers to take
certain steps to circumvent job seeking and mutual obligation requirements. I am satisfied this
would or could reasonably be expected to have a substantial adverse effect on the operations of
the department, including in relation to compliance.
44. I therefore find that document 12 contains conditional y exempt material under section 47E(d).
45. I have considered the public interest test in relation to the conditionally exempt material below.
Public interest considerations
46. For the reasons outlined above, I have found that certain documents contain material that is
conditional y exempt under sections 47C and 47E(d).
47. Under section 11A(5) of the FOI Act, the department must give you access to conditional y
exempt material unless in the circumstances it would be, on balance, contrary to the public
interest to do so.
48. I consider that the following public interest factors in favour of disclosure to be relevant insofar
as it relates to conditionally exempt material other than staff names and contact details:
• promoting the objects of the FOI Act in a general way, by facilitating access to
government information and scrutiny, discussion or comment on government activities
and decision-making processes relating to the PBAS
• informing debate on a matter of interest and importance to the public, in particular job
seekers.
49. I do not consider these public interest factors to be relevant to staff names and contact details.
Disclosure of this information does not further the objects of the FOI Act, as it wil not contribute
to increased scrutiny, discussion or comment in relation to government processes or activities,
nor will it inform debate on the PBAS.
50. I consider the following public interest factors weigh against disclosure of the conditionally
exempt material:
• in the case of documents 5-11, undermining the wel -established convention of Cabinet
confidentiality and collective Ministerial responsibility
• in relation to staff names and contact details –
o prejudice to the protection of privacy
o risks to the health, safety and wellbeing of staff, and the department's ability to
manage those risks
o the adverse impact to the department's operations resulting from members of
the public contacting certain staff directly, rather than appropriate designated
points of contact
• deterring departmental officers in future from engaging in frank and candid discussions,
or at least being more guarded in the way in which views are expressed, out of concern
that such matters intended for a limited audience could be made public, which
consequently would have a detrimental impact on the department's ability to ful y
explore, identify and assess issues, risks and policy options
• damaging working relationships between the department and other agencies which are
necessary to effectively deliver on government programs and initiatives
• enabling job seekers to potentially circumvent their job seeking and mutual obligation
requirements, which would consequently compromise the integrity of income support
schemes and compliance activities.
51. I am satisfied that public interest factors against disclosure outweigh those in favour of
disclosure. In forming this view, I have not taken into account any of the irrelevant factors set
out in section 11B(4) of the FOI Act.
52. I therefore find that in the circumstances, giving access to the conditionally exempt material at
this time would, on balance, be contrary to the public interest.
Conclusion
53. I have decided to release additional material in document 4 to you.
54. The remainder of the primary decision is affirmed.
Attachment C
YOUR RIGHTS OF REVIEW
Applying for external review by the Australian Information Commissioner
If you do not agree with this decision, you can ask the Australian Information Commissioner to
review the decision.
You will have 30 days to apply in writing for a review by the Australian Information Commissioner.
You can lodge your application in one of the following ways:
Online:
https://forms.business.gov.au/smartforms/servlet/SmartForm.html?formCode=ICR_10
Email:
xxxxx@xxxx.xxx.xx
Post:
Australian Information Commissioner
GPO Box 5218
SYDNEY NSW 2001
Complaints to the Australian Information Commissioner
Australian Information Commissioner
You may complain to the Australian Information Commissioner about action taken by an agency in
the exercise of powers or the performance of functions under the FOI Act.
A complaint to the Australian Information Commissioner must be made in writing and can be lodged
in one of the following ways:
Online:
https://forms.business.gov.au/smartforms/servlet/SmartForm.html?formCode=ICCA_1
Email:
xxxxx@xxxx.xxx.xx
Post:
Australian Information Commissioner
GPO Box 5218
SYDNEY NSW 2001