This is an HTML version of an attachment to the Freedom of Information request 'Operational Information - FOI'.

If not delivered return to PO Box 7820 Canberra BC ACT 2610 
20 February 2015 
Ben Fairless 
Our reference: LEX 12258
By email:  [FOI #913 email] 
Dear Mr Fairless 
Your Freedom of Information Request - Charges 
1.  I refer to your request dated 13 February 2015 and received by the Department of Human 
Services (the department) on the same date, for access under the Freedom of Information Act 
(the FOI Act) to the following: 
‘101.08800 Freedom of Information (FOI) 
104.06200 Freedom of Information (FOI) 
104.06250 Disclosing information to third parties 
104.06270 Disclosing information to a nominee’ 
Liability to pay charges 
2.  In the departmental letter to you, dated 13 February 2015, we advised you that there is no 
charge payable for providing a person with their own personal information. You have requested 
historical procedure guides, which are not publically available and because they are historical 
are not considered operational information that the department must publish.  
3.  In accordance with section 29 of the FOI Act, I have decided that you are liable to pay a charge 
for the processing of your request. 
Preliminary Assessment of the Charge  

4.  I am advised that the department has in its possession 3 documents with 36 pages relevant to 
your request. 
5.  My preliminary assessment of that charge is $16.00 calculated as follows: 
Search and retrieval time: 1.07 hours, at $15.00 per hour: 
Decision-making time (*after deduction of 5 hours): 4.93 hours, at 
$20.00 per hour 
*The FOI Act provides that the first five hours of decision-making time are free of charge and this is reflected in the 
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Required Action  

6.  If you would like the department to continue processing your request, you must notify the 
department in writing within 30 days of receiving this notice that you: 
a)  agree to pay the charge; 
b)  wish to contend that the charge: 
i.  has been wrongly assessed; or 
ii.  should be reduced or not imposed; or 
iii. both 
c)  withdraw the request for access. 
7.  If you do not provide a written response in accordance with one of Options A, B or C above 
within 30 days of receiving this notice, your request will be taken to have been withdrawn under 
section 29(2) of the FOI Act. 
8.  Alternatively you may wish to refine the scope of your FOI request.  If you would like to discuss 
this please contact me for assistance. 
9.  Further information on options A, B and C is set out below.   
Option A - pay the charge 
10.  The amount due should be paid by cheque or money order made out to the Collector of Public 
Monies.  Please quote the reference number FOI LEX 12258 with your payment and send to: 
Freedom of Information team 
Department of Human Services  
PO Box 7820  
CANBERRA  ACT  2601   
11. Should you elect to pay the charge please email [DHS request email]   
once you have posted your cheque or money order to advise us of your payment.  
Option B - seek reduction or non-imposition of the charge 

12.  You may contend that the charge has been wrongly assessed, or should be reduced or not 
imposed.  Section 29(5) of the FOI Act provides that, in deciding whether to reduce or not to 
impose a charge, the decision-maker must take into account any relevant reasons, including 
whether payment of the charge, or part of it, would cause your organisation financial hardship, 
and whether the giving of access to the documents is in the general public interest or in the 
interest of a substantial section of the public. 
13.  If you wish to contend that the charge has been wrongly assessed or should be reduced or not 
imposed, please set out your reasons and the evidence in support of your reasons as clearly as 
possible.  If you believe that payment of the charge would cause your organisation financial 
hardship, please provide sufficient details of your financial circumstances to enable the 
decision-maker to make a well-informed decision in this regard. 

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Department of Human Services 

Option C - withdraw your request 

14.  If you wish to withdraw your request you may do so in writing. 
Time limits for processing your request  

15.  Section 31 of the FOI Act provides that where a notice is sent to an applicant regarding the 
payment of a charge in respect of a request, the time limit for processing the request is 
suspended from the date the notice is received until either: 
(a)  the day following payment of the charge (in full or the required deposit); or  
(b)  if applicable, the day following the notification to the applicant of a decision not to impose the 
Address for correspondence 
16.  Please send all correspondence regarding your FOI request to me at the following address: 
Freedom of Information team 
Department of Human Services  
PO Box 7820  
CANBERRA  ACT  2601   
Or by email to [DHS request email].  
17.  Should you have any enquiries concerning this matter, please contact me. If you are phoning 
long-distance, you may reverse the charges. 
Publication of information in the FOI disclosure log  
18.  Information released under the FOI Act may be published in a disclosure log on the 
department's website.  Section 11C of the FOI Act requires this publication, subject to certain 
exceptions, including where publication of personal, business, professional or commercial 
information would be unreasonable.  
19.  Should you have any enquiries concerning this matter, please contact me. If you are phoning 
long-distance, you may reverse the charges. 
Yours sincerely 
FOI Delegate 
FOI and Information Release Branch  
Department of Human Services 
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Department of Human Services