fa 220901527 document 1.pdf

Current Auto Response – Business Innovation - 8 November 2022
Thank you for your email to the Business Innovation mailbox.
Pre - lodgement & general enquiries sent to this mailbox will not be responded to, please refer to
Immigration and citizenship (homeaffairs.gov.au).
This mailbox is provided for advice on complex policy or procedural questions relating to the
Business Innovation and Investment Program (subclass 188, 888, 132) before the application is
lodged and is for Migration agents and Legal Practitioners only.
Al  enquires by applicants or potential applicants should be directed to the appropriate contact
channel located at Overview (homeaffairs.gov.au)
Processing Enquiries
Enquiries relating to when an application may be al ocated to a decision maker for processing wil  not
be responded to. Please refer to:
The current skil ed visa processing priorities can be found on the Department’s website at - Skilled
visa processing priorities (homeaffairs.gov.au)
Current global visa processing timeframes can be found on the Department’s website at - Global visa
processing times (homeaffairs.gov.au)
Applicants should be aware that the processing time for some visa applications may exceed the
average processing time. This is because each visa subclass contains applications that have a
different processing priority.
Visa processing times are updated monthly, providing you with an indicative timeframe for
processing applications.
Attention registered migration agents:
Registered Migration Agents / Legal Practitioners are to submit your enquiry directly through the
Agents Gateway at: https://immi.homeaffairs.gov.au/help-support/departmental-forms/online-
forms/registered-migration-agents-enquiry-and-feedback.
In your enquiry please provide specific reference to the relevant legislation and/or policy provision.
We wil  only provide a response where we receive a clear and complex policy query for which the
answer cannot be found in existing resources in your professional library such as LEGEND.com as
well as information available on our website and Skilled visa newsletters
Email enquiries sent directly to this mailbox will not be actioned.
Your enquiry must be submitted through the Agents Gateway as noted above.
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Current Auto Response – Business Skil s Adelaide - 1 November 2022
This automatic response is confirmation that we have received your email
When emailing this mail box, include your file number in the subject line as wel  as your
application identifier.  Your file number is in the format BCC20XX/XXXX

Information included in this auto-response relates only to the following
Skilled visas:
•  Business Innovation and Investment (subclass 188) (Provisional)
•  Business Innovation and Investment (subclass 888) (Permanent)
•  Business Talent (subclass 132)
•  Business Skil s (subclasses 890, 891, 892 and 893)

Enquiries about other visas may be saved to your departmental record but will not be actioned
further. You should direct your enquiry to the relevant business area.

Please read this auto-response careful y as most questions you may have wil  be answered in the
following information.

Application status enquiries
Status enquiries wil  not receive a further response.

We will also not acknowledge receipt of documents. This automatic response is
confirmation that we have received your email.

We are unable to provide updates on the status of individual applications; however; this
email provides information about average processing times and priority processing
arrangements.
Processing times
Updated processing times are available on the Department’s website
at: https://immi.homeaffairs.gov.au/visas/getting-a-visa/visa-processing-times/global-visa-
processing-times.

Visa processing times are updated monthly, providing you with an indicative timeframe for
processing applications.

Applicants should be aware that the processing time for some visa applications may exceed the
average processing time. This is because each visa subclass contains applications that have a
different processing priority. Your visa may also take longer to process if:

•  information required for your application is incomplete or missing, or
•  your application is complex
Processing priorities
As you may be aware, the processing of certain Skilled visa applications is subject to both Migration
Program planning levels and priority processing arrangements set by the Minister which determine
the order in which the applications are processed.

The Department must process applications in accordance with planning levels and processing
priorities.

Information regarding Migration Program planning levels is available at:
https://immi.homeaffairs.gov.au/what-we-do/migration-program-planning-levels

Information regarding the processing priorities is available at:

https://immi.homeaffairs.gov.au/visas/getting-a-visa/visa-processing-times/skil ed-visa-processing-
priorities.

The current processing priorities came into effect from 28 October 2022 and apply to applications
lodged with the Department on or after this date.  They also apply to applications that were lodged
with the Department before this date and are not ﬁnalised including those in the ﬁnal stages of
processing.

Providing documents
This information is for applications being processed by BI P Program Delivery South Australia
(Adelaide Business Skil s) only.

If your business or investment activity is located in the People's Republic of China, Macau, Hong
Kong or Taiwan you must send your documents to the Australian Consulate General Hong Kong.

You should provide al  supporting documentation as soon as possible after lodging your application
as sending a request for further documents is at our discretion.  We are not required to request
further documents before making a decision on an application.

Required documents for Business Innovation and Investment visas
Application checklists and information about required supporting documentation is available on our
website:
•  Subclass 132 applications
•  Subclass 188 applications
•  Subclass 888 applications

Provide a selection of documents and supporting evidence that are specific to your claims and the
visa criteria. Providing excessive or irrelevant supporting material, or submitting incomplete
documentation, will extend the processing time of your application.
How do I provide the documents?
Documents should be provided through ImmiAccount where possible, or via email to:
xxxxxxxx.xxxxxx.xxxxxxxx@xxxxxxxxxxx.xxx.xx where ImmiAccount is unavailable.

You must provide either clear, colour scans or photos of documents.

Documents provided electronical y do not need to be certified copies, but you should be aware we
can later request original documents if required to assess your application.

Our website has instructions about using ImmiAccount including how to attach documents and
acceptable document formats. This information is also relevant to providing documents via email.

Documents cannot be provided via links to cloud and file sharing services and information presented
this way is not before the Department for the purpose of considering an application.
Using ImmiAccount to provide documents
If you submitted your application through ImmiAccount for one of the fol owing subclasses you
should attach al  documents to your application in ImmiAccount.

•  Business Innovation and Investment (subclass 188) (Provisional)

•  Business Innovation and Investment (subclass 888) (Permanent) for applications lodged after
1 July 2018

Successfully attached documents will show as 'Received' in ImmiAccount. Please do not email
duplicate copies to us.

If you reach the attachment limit for an applicant, you can attach more documents to other clients
included in the application.
Using email to provide documents
If you are unable to provide document via ImmiAccount, please provide documents by email to:
xxxxxxxx.xxxxxx.xxxxxxxx@xxxxxxxxxxx.xxx.xx

Your Application ID and File Number must be included in the subject line of your email. The file
number is the number commencing BCC20XX/XXXX and was provided in the email acknowledging
your application was received by the Department.

Requesting additional time to provide information
Departmental officers can only provide an extension of time to respond to an invitation to
comment/provide further information before the original timeframe for response expires and the
amount of additional time that can be provided is prescribed in legislation.

Consequently, consistent with visa processing arrangements, requests for further time to respond
will be considered when the application is reviewed by a departmental officer and not when the
request is received. At that time the officer will decide whether to issue a further request for
information to provide more time for the application to provide requested information.

Factors relevant to the officer’s decision will include, but is not limited to, the documentation
provided evidencing the attempts made to obtain the necessary information. Where possible this
information should be attached to the application in ImmiAccount.

Health and Character
If you are unable to provide a police clearance or undertake a medical examination then you should
provide evidence via ImmiAccount/email, such as receipts, that clearly show you have either:

1.  Applied for the required police clearances; and/or
2.  Made appointments for medical examinations; or
3.  Explain you have been unable to do so. For example if your passport is with a government
agency and you are unable to make an appointment for a medical examination.

Providing evidence that you are seeking to satisfy health and character requirements assists with the
processing of your application for a visa.

Where you have provided evidence through your ImmiAccount/via email in relation to your
attempts to obtain medical appointments and/or police clearances you do not need to request an
extension of time to provide the clearances - we wil  take this into account when we next review
your application.

If you have not been requested to undertake a medical examination, there is no need to contact a
visa medical services clinic in Australia or an overseas panel clinic at this time. When your
application is assessed, you will be advised if a medical examination is required.

Information for clients unable to make their first entry to Australia (Initial
Entry Date)
If you have been granted one of the visas listed above and you are unable to make your first entry
into Australia by the date specified in your Grant Notification letter, please refer to the attached
Facilitation Notice.

We understand there will be circumstances where visa holders can’t arrive in Australia by the first
entry date. Generally you can arrive in Australia after the first entry date, as long as it is before the
“Must not arrive after” date. You will find the “Must not arrive after” date in the visa Grant
Notification letter sent when the visa was granted (see example below).

Example:

You do not need to be granted an extension to the initial entry date but you must enter Australia by
the “Must not arrive after” date.

You may wish to carry a copy of the Facilitation Notice when travel ing. You may need to show it
to your travel provider or the airline when checking in at the airport, and to the border officer on
arrival in Australia.

This notice should be sufficient evidence for a travel provider to be satisfied that the visa holder can
enter Australia as the holder of a Skilled Migration visa. If you show this letter to the airline, but still
have a problem checking-in for your flight, ask the airline representative to contact the Australian
Border Operations Centre (BOC) to resolve the issue.

You can only enter Australia while the visa mentioned above is valid. Information about your visa
validity period is contained in your visa grant notification. You can check your visa details in VEVO:
www.homeaffairs.gov.au/vevo

This office cannot assist with facilitation requests for other visa subclasses. You will need to contact
the processing office that granted your visa.
If you are a Migration Agent or Legal Practitioner
Emails requesting a pre-lodgement assessment or migration advice will not receive a response. If
you are a Registered Migration agent or Legal Practitioner and require information on complex
policy or procedural issues, please refer your enquiry through the online form.

If you are an Intending Migrant
Emails requesting a pre-lodgement assessment or migration advice will not receive a response. For
further information on Skilled Migration to Australia, refer to the Working in Australia page on the
Department’s website.

You can find information about who can help you with an application for a visa here.