If not delivered return to PO Box 7820 Canberra BC ACT 2610
3 May 2023
Our reference: LEX 73213
Centrelink Customer (Right to Know)
By email: xxxxxxxxxxxxxxxxxxxxxxxxxx@xxxxxxxxxxx.xxx.xx
Dear Centrelink Customer,
Internal Review Acknowledgement of your Freedom of Information Request
I refer to your request, received by Services Australia (the Agency) for an internal review of the
Freedom of Information (FOI) decision made by the Agency dated 18 April 2023. I confirm that your
email dated 3 May 2023 was received and wil be included as part of your request for internal
review.
Decision on internal review
Your request was received by the Agency on 21 April 2023 and the 30 day statutory period for
processing your request commenced from the day after that date. You should therefore expect a
decision from us by 22 May 2023.
In accordance with section 54C of the FOI Act a person (other than the person who made the
original decision) wil be the decision maker for this internal review.
Your Address
The FOI Act requires that you provide us with an address which we can send notices to. You have
advised your electronic address is xxxxxxxxxxxxxxxxxxxxxxxxxx@xxxxxxxxxxx.xxx.xx . We will send
all notices and correspondence to this address. Please advise us as soon as possible if you wish
correspondence to be sent to another address or if your address changes. If you do not advise us of
changes to your address, correspondence and notices wil continue to be sent to the address
specified above.
Disclosure Log
Please note that information released under FOI Act may be published in a disclosure log on the
Agency's website. Section 11C of the FOI Act requires this publication, however it is subject to
certain exceptions, including where publication of personal, business, professional or commercial
information would be unreasonable.
Exclusion of junior staff details
The Agency is working towards ensuring that all staff have a choice about whether they provide
their full name, personal logon identifiers and direct contact details in response to public enquiries.
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Where such details are included in the scope of a request, this may add to processing time and
applicable charges as it may be necessary to consider whether the details are exempt under the
FOI Act. On this basis, unless you tell us otherwise, we wil assume that these details are out of
scope of your request and they wil be redacted under section 22 of the FOI Act.
Further assistance
If you have any questions please email xxx.xxxxx.xxxx@xxxxxxxxxxxxxxxxx.xxx.xx
Yours sincerely
Amanda
FOI Registration Officer
Freedom of Information Team
FOI & Ombudsman Branch | Legal Services Division
Services Australia
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