LEX 75074 (MR25/01438)
Document created in accordance with section 17 of the Freedom of
Information Act 1982 (Cth)
LEX reference number:
LEX 75074
OAIC reference number:
MR25/01438
Request details:
‘…
The number of compensation/injury claims submitted in 2024 for
- Claims submitted by ESO's,
- Claims submitted by Legal/Paid Advocacy entities, and
- Claims submitted by veterans themselves.
and in what state the veteran resides.
NOTE: By injury claims submitted, this is for the number of claim
itself NOT CLAIMS FOR SPECIFIC CONDITIONS (i.e. One claim with 5
separate conditions claimed is ONE CLAIM)...’
Date of decision:
16 October 2025
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LEX 75074 (MR25/01438)
Table 1 – Count of Initial Liability and Permanent Impairment Claims by
Submission Type & Client Residential State – 2024
Advocate Submission
Self-Submission
Client Residential State Claim Count
Claim Count
Grand Total
ACT
2,601
3,461
6,062
NSW
12,640
13,553
26,193
NT
1,103
1,967
3,070
QLD
21,706
22,490
44,196
SA
2,426
4,169
6,595
TAS
1,026
1,137
2,163
VIC
5,856
5,807
11,663
WA
5,478
6,387
11,865
Overseas
256
317
573
Grand Total
53,092
59,288
112,380
Please be advised that this data should only be viewed in context with the notes, caveats and
exclusions listed below:
- This data has been extracted from the Teradata Enterprise Data Warehouse (EDW).
- The data is current as at 25 September 2025.
- The data may include sensitive and restricted clients.
- This data includes all Initial Liability and Permanent Impairment claims lodged in 2024 and
whether the claim had an Advocate or was self-submitted at the time of lodgment.
- Advocate submission includes Ex-Service Organisations (ESO), legal entities, family
members/friends, and Fee-for-Service Advocates, however systematic, reliable data is not
currently col ected by DVA to be able to distinguish between these distinct Advocate types.
As such further breakdown isolating Fee-for-Service/legal advocates cannot be provided (
as
requested partly within the FOI)
- Residential state is the latest known client address to DVA as at 25 September 2025. This
may not be a client’s current address or the location in which the client resided when the
claim was submitted.
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