Dear Mr McNeill,

The Department of Veterans' Affairs (the Department) has received your
request for access to information under the Freedom of Information Act
1982 (FOI Act). I note you have requested access to the following:

'...I am seeking the following information:

- The number of compensation/injury claims submitted in each of the
following years, 2022, 2023 and 2024 for:

- Claims submitted by ESO's,
- Claims submitted by Legal/Paid Advocacy entities, and
- Claims submitted by veterans themselves.

and in what state the veteran resides.

NOTE:  By injury claims submitted, this is for the number of claim itself
NOT CLAIMS FOR SPECIFIC CONDITIONS (i.e. One claim with 5 separate
conditions claimed is ONE CLAIM)...'

Your request was received by the department on 18 March 2025 and the
ordinary 30 day statutory period for processing your request commenced
from the day after that date.

If we are in a position to make a decision on your request earlier than
this date, we will endeavour to do so.

The statutory period may also be extended if we need to consult third
parties or for other reasons permitted under the FOI Act. We will advise
you if this happens.

Charges

If the Department considers that a charge will apply to your request, you
will be notified within 14 days of an estimate of the charges that will
apply to your request for non-personal information before we process any
requested documents or impose a final charge.

Your address

The FOI Act requires that you provide us with an address that we can send
notices to. You have advised your contact address is
[1][FOI #12931 email] . Unless you tell us
otherwise, we will send all notices and correspondence to this address.

Disclosure log

Information released under the FOI Act may be published on a disclosure
log on our website, subject to certain exceptions. These exceptions
include where publication of personal, business, professional or
commercial information would be unreasonable.

Further assistance

If you have any questions about your request, please email
[2][DVA request email]

Kind regards,

Rafael | Information Access Officer

Position Number : 62210947

Information Access Unit

Client and Information Access Branch

Ministerial, Engagement & Communications Division

Department of Veterans’ Affairs

1800 838 372

[3][email address]

[4]www.dva.gov.au

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References

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1. mailto:[FOI #12931 email]
2. mailto:[DVA request email]
3. mailto:[email address]
4. http://www.dva.gov.au/
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Dear John McNeill,

I refer to your request for information to the Department of Veterans’
Affairs under LEX 75074 for the following:

...I am seeking the following information:

- The number of compensation/injury claims submitted in each of the
following years, 2022, 2023 and 2024 for:

- Claims submitted by ESO's,
- Claims submitted by Legal/Paid Advocacy entities, and
- Claims submitted by veterans themselves.

and in what state the veteran resides.

NOTE: By injury claims submitted, this is for the number of claim itself
NOT CLAIMS FOR SPECIFIC CONDITIONS (i.e. One claim with 5 separate
conditions claimed is ONE CLAIM)...

We are actively processing your request and are seeking your agreement to
an extension of time for up to 30 days under 15AA of the FOI Act, with a
decision expected no later than 19 May 2025.

It would assist the Department in managing its FOI caseload if you could
provide a response to this request, via reply email, by Midday (EDST), 17
Apr 2025.

If agreed, the Department is required to provide your name and contact
details to the Office of the Australian Information Commissioner (OAIC)
for its records.

We apologise for any inconvenience caused and thank you for your
consideration.

Kind Regards,

Cameron | Information Access Officer

Position Number: 62397885

Information Access Unit | Client and Information Access Branch

Ministerial, Communication & Engagement Division

Department of Veterans’ Affairs

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Youtube Vektor, Logo ... 

[5]1800 VETERAN (1800 838 372)

[6]www.dva.gov.au 

References

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2. https://twitter.com/DVAAus
3. https://au.linkedin.com/company/australi...
4. https://www.youtube.com/@DVATVAus/featured
5. file:///tmp/tel:1800-838-372
6. http://www.dva.gov.au/

Dear Mr McNeill,

You Information Access Request has now been finalised.

Should you have any problems accessing the attached, please contact me
using the details below.

Kind regards

Amy  

Client and Information Access Branch

Ministerial, Communication & Engagement Division

Department of Veterans’ Affairs

e [1][email address]

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Youtube Vektor, Logo ... 

[6]Title: Flags - Description: 3 Australian flags in a row (from left to
right): the Australian National flag, the Australian Aboriginal flag and
the Torres Strait Islander flag.

References

Visible links
1. mailto:[email address]
2. https://www.facebook.com/DVAAus
3. https://twitter.com/DVAAus
4. https://au.linkedin.com/company/australi...
5. https://www.youtube.com/@DVATVAus/featured