Our reference: FOI 24/25-1884
GPO Box 700
Canberra ACT 2601
1800 800 110
02 July 2025
ndis.gov.au
Stuart
Right to Know
By email: xxxxxxxxxxxxxxxxxxxxxxxxxx@xxxxxxxxxxx.xxx.xx
Dear Stuart
Freedom of Information request — Notice of Decision
Thank you for your correspondence of 03 May 2025
(your correspondence), seeking
access under the
Freedom of Information Act 1982 (FOI Act) to documents held by the
National Disability Insurance Agency
(NDIA).
The purpose of this letter is to provide you with a decision on your request.
Scope of your request
You have requested access to the fol owing documents:
“…Please provide the following figures for:
• FY 2024-25 Q3 (1 January 2025 – 31 March 2025)
1. The number of persons with an access request in progress as at the beginning of
the quarter
2. The number of persons with an access request in progress at at the end of the
quarter
3. The number of persons with access met in the quarter
4. The number of persons with access not met in the quarter
5. The total number of access requests received during the quarter
6. The number of persons who made an access request during the quarter
7. The total number of access decisions or requests for more information made
during the quarter, and;
a). The number of those decisions/requests made within 21 days of receiving the
access request.
b). The number of those decisions/requests made within 22 to 60 days of receiving
the access request.
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c). The number of those decisions/requests made within 61 to 111 days of receiving
the access request.
d). The number of those decisions/requests made 112 or more days after receiving
the access request.
8. The total number of access decisions or requests for more information made
during the quarter, after more information had been provided, and;
a). The number of those decisions/requests made within 14 days of receiving the
additional information.
b). The number of those decisions/requests made within 15 to 40 days of receiving
the additional information.
c). The number of those decisions/requests made within 41 to 104 days of receiving
the additional information.
d). The number of those decisions/requests made 105 or more days after receiving
the additional information…”
Processing Timeframes
The FOI Act provides 30 calendar days for the processing of an FOI request after it is
received. As your valid FOI request was received on 03 May 2025, the original due date for
your request was 02 June 2025.
On 07 May 2025, the FOI Team wrote to you requesting your agreement to a 30-day
extension of time under section 15AA of the FOI Act. On 07 May 2025 you responded to our
request stating you did not agree to an extension of time; therefore, the original due date stil
stands.
As we were unable to provide you with a decision on your request by the legislated due date,
your application is regarded as a deemed refusal under section 15AC of the FOI Act.
Despite this, I have continued to process your application. I apologise for the delay and
confirm that you retain your right to seek external review of this decision. Details are set out
in
Attachment B to this letter.
Searches conducted
Section 17(1)(c) of the FOI Act provides that an agency can produce a written document
containing the requested information, by the use of a computer or other equipment that is
ordinarily available for retrieving or collating stored information. We have been able to
produce a document containing the information you requested. I have, therefore, treated
your request as if it were a request for access to this document in accordance with section
17(1)(c) of the FOI Act.
Searches were conducted by the Analytics, Data and Actuarial Division for documents
relevant to the scope of your FOI request.
As a result of this search, one (1) document was located, this search was undertaken
between 07 May and 01 July 2025 and was overseen by senior staff.
Decision
I am the authorised officer pursuant to section 23(1) of the FOI Act to make a decision on
this FOI request.
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I have decided to grant access in ful to one (1) document.
The decision in relation to the document is detailed in the schedule of documents at
Attachment A.
Rights of review
Your rights to seek a review of my decision, or lodge a complaint, are set out at
Attachment B.
Should you have any enquiries concerning this matter, please do not hesitate to contact me
by email
at xxx@xxxx.xxx.xx.
Yours sincerely
Kate (KIM627)
A/Assistant Director – Freedom of Information
Information Release, Privacy and Legal Operations Branch
Reviews and Information Release Division
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Attachment A
Schedule of Documents for FOI 24/25-1884
Document
Page
Description
Access Decision
Comments
number
number
1
1
Section 17 Document – Data and Analysis –
FULL ACCESS
Document created under
Access Decisions
section 17 of the FOI Act
Date: 01 January 2025 – 31 March 2025
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ATTACHMENT B
Your review rights
As this matter was a deemed refusal, internal review of this decision is not an option.
However, if you have concern with any aspect of this decision, please contact the NDIA FOI
team by email
xxx@xxxx.xxx.xx or by post:
Freedom of Information Section
Complaints Management & FOI Branch
General Counsel Division
National Disability Insurance Agency
GPO Box 700
CANBERRA ACT 2601
Review by the Office of the Australian Information Commissioner
The FOI Act gives you the right to apply to the Office of the Australian Information
Commissioner (OAIC) to seek a review of this decision.
If you wish to have the decision reviewed by the OAIC, you may apply for the review, in
writing, or by using the online merits review form available on the OAIC’s website at
www.oaic.gov.au, within 60 days of receipt of this letter.
Applications for review can be lodged with the OAIC in the following ways:
Onli
ne: www.oaic.gov.au
Post: GPO Box 5218, Sydney NSW 2001
Email:
xxxxxxxxx@xxxx.xxx.xx
Phone: 1300 363 992 (local cal charge)
Complaints to the Office of the Australian Information Commissioner or the
Commonwealth Ombudsman
You may complain to either the Commonwealth Ombudsman or the OAIC about actions
taken by the NDIA in relation to your request. The Ombudsman wil consult with the OAIC
before investigating a complaint about the handling of an FOI request.
Your complaint to the OAIC can be directed to the contact details identified above. Your
complaint to the Ombudsman can be directed to:
Phone: 1300 362 072 (local cal charge)
Email:
xxxxxxxxx@xxxxxxxxx.xxx.xx
Your complaint should be in writing and should set out the grounds on which it is considered
that the actions taken in relation to the request should be investigated.
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