This document is produced under section 17(1) of the Freedom of Information Act 1982 (Cth).
Document 1
Workforce Australia Services Caseload by Provider and Year
Provider
31-Dec-22
31-Dec-23
31-Dec-24
30-Sep-25
AIMBIG EMPLOYMENT PTY LTD
3,420
3,315
3,205
3,565
AMES Australia
11,085
8,945
8,610
8,580
APM Employment Services
46,420
47,925
46,550
54,920
are-able
1,380
1,335
1,155
1,265
ASURIA
16,795
ASURIA PEOPLE SERVICES PTY LIMITED
16,780
16,160
15,250
Atwork Australia Pty Ltd
32,125
33,405
32,995
37,725
Bamara
3,890
Best Employment
5,415
5,075
6,715
7,115
BUSY Ability
5,925
CoAct
19,665
19,650
18,570
22,310
CVGT Employment
9,145
8,665
7,760
8,460
ETC
16,600
15,715
13,785
15,135
Family Services Australia
4,345
4,315
3,985
4,490
Global Skills
12,330
11,945
11,280
12,010
Impact Services Pty Ltd
3,495
3,370
3,165
3,285
INDIVIDUAL EMPOWERMENT NETWORK PTY LTD
1,830
2,040
2,105
IntoJobs
8,735
8,865
9,055
8,155
Ironbark Aboriginal Corporation
1,875
Jobfind Centres
10,335
10,235
9,325
11,790
JOBLINK PLUS LIMITED
9,985
10,070
10,500
13,040
Jobs Australia Enterprises
2,390
2,165
Jobs Statewide Employment Solutions
14,345
14,295
12,755
3,675
MADEC Australia
5,165
4,745
4,465
4,775
MAREEBA SHIRE JOB TRAINING ASSOC INC
2,635
2,300
2,480
2,805
MatchWorks
21,875
21,840
20,720
23,135
Max Employment
20,520
19,485
17,435
16,835
MEGT (AUSTRALIA) LTD
3,825
3,510
3,650
4,215
MTC Australia
7,610
7,175
6,620
MTC FutureReady
7,390
NIRRUMBUK ABORIGINAL CORPORATION
710
5
ON-Q HUMAN RESOURCES LIMITED
5,180
5,050
5,645
Opendoor Ltd
4,435
Sarina Russo Job Access
12,140
11,925
11,135
12,355
Sureway Employment and Training Pty Ltd
10,750
10,505
9,970
11,005
SYC Ltd
16,750
16,540
15,190
18,045
The Salvation Army Employment Plus
29,115
28,470
27,145
29,995
The Trustee for Designer Life (Queensland) Trust
5,625
5,190
5,605
Training Alliance Group Australia Pty Ltd
405
470
525
580
Tursa Employment & Training
9,380
9,445
8,080
8,740
VERTO Ltd
7,665
7,310
6,970
5,800
Waalitj Foundation Limited
335
350
415
455
WCIG
3,960
3,835
3,765
wes.jobs
1,460
1,500
1,595
1,980
WISE Employment Ltd
19,040
19,745
20,335
23,695
Department of Employment and Workplace Relations - Document released under FOI - LEX 1870
Page 1 of 3
This document is produced under section 17(1) of the Freedom of Information Act 1982 (Cth).
Document 1
WORKSKIL AUSTRALIA LTD.
36,565
36,325
35,100
41,915
Workskills Tasmania
2,755
2,760
2,610
2,660
Workways Australia Limited
6,165
5,735
5,300
6,580
Yilabara
1,050
Yilabara Solutions
620
775
980
All Providers
460,075
452,480
432,510
472,455
Notes:
1. In order to protect individuals' privacy, all cells within the table have been rounded to the nearest 5. This may
result in non-additivity for some totals.
2. Data for each year is the caseload as at end of the year. For 2025 the data is at 30 September 2025.
Workforce Australia Services Caseload by Employment Region and Year
Employment Region
31-Dec-22
31-Dec-23
31-Dec-24
30-Sep-25
Adelaide North
16,375
17,015
15,830
17,215
Adelaide South
10,300
11,190
9,435
9,740
Ballarat
3,855
3,850
3,685
4,135
Barwon
5,275
5,150
4,895
5,395
Bendigo
3,550
3,300
2,885
3,055
Brisbane South East
18,035
17,670
17,970
20,305
Broome
710
5
5
10
Cairns
9,290
9,710
8,950
9,545
Capital Region
6,320
6,355
6,470
7,240
Central West
5,100
4,790
4,695
5,100
Darling Downs
6,495
6,525
6,325
7,085
Darwin (includes Alice Springs)
4,120
4,005
4,430
4,890
Esperance
250
245
280
330
Far West Orana (includes Broken Hill)
4,270
4,200
4,400
4,575
Fitzroy
6,800
6,785
6,515
7,005
Geraldton
1,475
1,505
1,635
1,760
Gippsland
7,420
7,120
5,960
6,485
Gold Coast
10,795
10,230
9,085
10,090
Goulburn/Murray
8,480
7,905
7,375
8,125
Great Southern - Wheatbelt
4,190
4,335
4,500
4,715
Hobart and Southern Tasmania
6,825
6,725
6,255
6,460
Hunter
15,235
14,455
13,135
14,270
Illawarra South Coast
9,995
9,985
9,390
10,100
Inner Metropolitan Melbourne
13,705
13,345
13,750
15,815
Kalgoorlie
740
815
940
1,030
Mackay
3,665
3,655
3,605
3,905
Mid North Coast
8,555
8,860
7,665
8,510
Mid North SA
2,920
2,900
2,575
2,810
Murray and South East
3,905
3,990
3,485
3,565
Murray Riverina
4,225
4,275
4,310
4,540
New England and North West
6,830
6,420
6,525
6,870
Norfolk Island
45
30
25
5
North and North Western Tasmania
7,920
7,380
6,435
6,975
Department of Employment and Workplace Relations - Document released under FOI - LEX 1870
Page 2 of 3
This document is produced under section 17(1) of the Freedom of Information Act 1982 (Cth).
Document 1
North Coast
7,465
7,140
6,160
6,690
North Eastern Melbourne
13,460
13,380
12,780
13,930
North West Country SA
2,620
2,595
2,640
2,950
North Western Melbourne
7,965
7,790
7,545
8,500
Perth - North
18,695
18,560
18,315
19,845
Perth - South
22,650
23,070
23,185
25,655
Somerset
16,015
15,180
14,520
15,540
South Coast of Victoria
2,415
2,340
2,055
2,245
South Eastern Melbourne and Peninsula
17,140
17,445
17,465
19,895
South West WA
3,995
3,890
3,815
4,175
Sydney East Metro
17,230
16,490
15,945
16,630
Sydney Greater West
21,430
21,625
21,725
24,195
Sydney North and West
13,120
12,665
12,260
13,175
Sydney South West
21,335
20,495
18,495
19,780
Townsville (includes Mt Isa)
7,720
7,355
7,820
8,445
Unknown
15
30
20
70
Western Melbourne
17,780
17,110
16,790
19,245
Wide Bay and Sunshine Coast
16,435
16,250
13,895
14,705
Wimmera Mallee
4,565
4,300
4,005
4,345
Wivenhoe
10,350
10,050
9,650
10,785
All Regions
460,075
452,480
432,510
472,455
Notes:
1. In order to protect individuals' privacy, all cells within the table have been rounded to the nearest 5. This may
result in non-additivity for some totals.
2. Data for each year is the Caseload as at end of the year. For 2025 the data is at 30 September 2025.
Department of Employment and Workplace Relations - Document released under FOI - LEX 1870
Page 3 of 3
