Workforce Australia Services data by provider and region
Dear Department of Employment and Workplace Relations,
I am making a request under the Freedom of Information Act.
I am seeking the caseload numbers for Workforce Australia Services, broken down by both provider and employment region or SA4 (whichever is available) for each year since Workforce Australia began.
Yours faithfully
You have contacted the Freedom of Information (FOI) inbox at the
Department of Employment and Workplace Relations (the department).
This email address is only for applications for access to documents under
the FOI Act. The department is unable to respond to non-FOI related
enquiries sent to this email address, and accordingly, emails sent to this
email address that are not FOI related will not be responded to or
forwarded. If you have a non-FOI related enquiry, you can contact the
department by using our [1]online enquiry form.
Kind regards
Information Law Team
Department of Employment and Workplace Relations
Notice:
The information contained in this email message and any attached files may
be confidential information, and may also be the subject of legal
professional privilege. If you are not the intended recipient any use,
disclosure or copying of this email is unauthorised. If you received this
email in error, please notify the sender by contacting the department's
switchboard on 1300 488 064 during business hours (8:30am - 5pm Canberra
time) and delete all copies of this transmission together with any
attachments.
References
Visible links
1. https://www.dewr.gov.au/about-department...
Our reference: LEX 1870
Dear sender,
We refer to your FOI request below.
We have consulted with the relevant business area in the department and
been advised that Workforce Australia caseload data broken down by
employment service providers is confidential under the deeds with those
providers. This means the department is unlikely to be able to release the
data to you under the Freedom of Information Act 1982 (the FOI Act) due to
the operation of the confidentiality exemption in the FOI Act.
Workforce Australia caseload data broken down by employment region and SA4
is not confidential information.
We seek your agreement to administrative release and withdrawal of your
FOI request. We can provide this data to you under administrative release,
as soon as we receive your agreement to withdraw your FOI request. Please
respond by replying to this email by COB Tuesday 11 November 2025.
Alternatively, if you wish to discuss your request with us, please provide
us with your best contact number and your availability so that we can have
a phone conversation with you.
If we do not hear from you by this date, we will continue to process your
FOI request which has a statutory timeframe of 30 days. This timeframe
commenced from the day after the department received your request and
could be extended with your agreement or where otherwise permitted under
the FOI Act.
Further assistance
If you have any questions about your request, please email
[1][email address].
Regards,
Wendy
Information Law Team
Australian Government Department of Employment and Workplace Relations
[2]dewr.gov.au
The Department of Employment and Workplace Relations acknowledges the
traditional owners and custodians of country throughout Australia and
their continuing connection to land, waters and community. We pay our
respects to them and their cultures, and Elders past, present and
emerging.
_____________________________________________________________________________________________________________________________
Dear Department of Employment and Workplace Relations,
I am making a request under the Freedom of Information Act.
I am seeking the caseload numbers for Workforce Australia Services, broken
down by both provider and employment region or SA4 (whichever is
available) for each year since Workforce Australia began.
Yours faithfully
Dear Right to Know Applicant,
We refer to your request, received by the Department of Employment and
Workplace Relations (department) on 2 November 2025, which we have
interpreted as being for access under the Freedom of Information Act 1982
(FOI Act) to the following documents:
“… the caseload numbers for Workforce Australia Services, broken down by
provider and [either] employment region or SA4 … for each year since [1
July 2022].”
If we have misinterpreted your request, please let us know by 3pm 20
November 2025. If we do not hear from you by that date, we will proceed on
the basis that we have correctly interpreted your request.
Your reference number for this request is LEX 1870. Please include this
reference number in all correspondence relating to your request.
Timeframe
The 30-day statutory period for processing your request commenced from the
day after the department received your request. You should therefore
expect to receive a decision from us by 2 December 2025. The 30-day
timeframe may be extended with your agreement or where otherwise permitted
under the FOI Act (for example, if the department is required to undertake
third party consultation). We will notify you if this happens.
Your address
The FOI Act requires that you provide us with an address that we can send
notices to. You have advised your electronic address is
[1][FOI #13962 email]. Unless you tell us
otherwise, we will send all notices and correspondence to this address.
Disclosure log
Information released under the FOI Act may be published on a disclosure
log on our website, subject to certain exceptions. These exceptions
include where publication of personal, business, professional or
commercial information would be unreasonable.
Proposed irrelevant material (such as staff details) and material that is
out of scope
The department will treat the following as irrelevant under section
22(1)(a)(ii) of the FOI Act unless you tell us otherwise by the timeframe
outlined below:
• the names, signatures, identification numbers and direct contact
details of Commonwealth staff
• internal group email addresses of Commonwealth agencies
• security classifications (dissemination limiting markers) that are no
longer applicable or potentially misleading.
The department will treat any duplicate documents, email chains other than
the final version of the chain, drafts where there is a final version
available, and documents that are publicly available as out of scope of
your request.
The department will take the above approach when processing your request
unless you tell us otherwise by 3pm 20 November 2025.
Further assistance
If you have any questions about your request, please email
[2][email address].
Yours sincerely
First name
Marcus
Information Law Team
Australian Government Department of Employment and Workplace Relations
[3]dewr.gov.au
The Department of Employment and Workplace Relations acknowledges the
traditional owners and custodians of country throughout Australia and
their continuing connection to land, waters and community. We pay our
respects to them and their cultures, and Elders past, present and
emerging.
Notice:
The information contained in this email message and any attached files may
be confidential information, and may also be the subject of legal
professional privilege. If you are not the intended recipient any use,
disclosure or copying of this email is unauthorised. If you received this
email in error, please notify the sender by contacting the department's
switchboard on 1300 488 064 during business hours (8:30am - 5pm Canberra
time) and delete all copies of this transmission together with any
attachments.
References
Visible links
1. mailto:[FOI #13962 email]
2. mailto:[email address]
3. https://www.dewr.gov.au/
Dear Right to Know Applicant,
In relation to your FOI request (our reference: LEX 1870), the Department
is seeking your agreement to round statistical figures to the nearest 5
and to consider figures below 10 as irrelevant under section 22(1)(a)(ii)
of the FOI Act.
Agreeing to this approach will assist the department in protecting the
privacy of vulnerable members of the Australian public.
Could you please indicate by 3pm Thursday 27 November 2025 whether you are
agreeable to this approach?
If you have any other questions about your request, please email
[1][email address].
Yours sincerely
Marcus
Information Law Team
Australian Government Department of Employment and Workplace Relations
[2]dewr.gov.au
The Department of Employment and Workplace Relations acknowledges the
traditional owners and custodians of country throughout Australia and
their continuing connection to land, waters and community. We pay our
respects to them and their cultures, and Elders past, present and
emerging.
From: DEWR - FOI <[3][DEWR request email]>
Sent: Monday, 17 November 2025 5:40 PM
To: [4][FOI #13962 email]
Cc: DEWR - FOI <[5][DEWR request email]>
Subject: Your FOI request - Acknowledgement - LEX 1870 [SEC=OFFICIAL]
Dear Right to Know Applicant,
We refer to your request, received by the Department of Employment and
Workplace Relations (department) on 2 November 2025, which we have
interpreted as being for access under the Freedom of Information Act 1982
(FOI Act) to the following documents:
“… the caseload numbers for Workforce Australia Services, broken down by
provider and [either] employment region or SA4 … for each year since [1
July 2022].”
If we have misinterpreted your request, please let us know by 3pm 20
November 2025. If we do not hear from you by that date, we will proceed on
the basis that we have correctly interpreted your request.
Your reference number for this request is LEX 1870. Please include this
reference number in all correspondence relating to your request.
Timeframe
The 30-day statutory period for processing your request commenced from the
day after the department received your request. You should therefore
expect to receive a decision from us by 2 December 2025. The 30-day
timeframe may be extended with your agreement or where otherwise permitted
under the FOI Act (for example, if the department is required to undertake
third party consultation). We will notify you if this happens.
Your address
The FOI Act requires that you provide us with an address that we can send
notices to. You have advised your electronic address is
[6][FOI #13962 email]. Unless you tell us
otherwise, we will send all notices and correspondence to this address.
Disclosure log
Information released under the FOI Act may be published on a disclosure
log on our website, subject to certain exceptions. These exceptions
include where publication of personal, business, professional or
commercial information would be unreasonable.
Proposed irrelevant material (such as staff details) and material that is
out of scope
The department will treat the following as irrelevant under section
22(1)(a)(ii) of the FOI Act unless you tell us otherwise by the timeframe
outlined below:
• the names, signatures, identification numbers and direct contact
details of Commonwealth staff
• internal group email addresses of Commonwealth agencies
• security classifications (dissemination limiting markers) that are no
longer applicable or potentially misleading.
The department will treat any duplicate documents, email chains other than
the final version of the chain, drafts where there is a final version
available, and documents that are publicly available as out of scope of
your request.
The department will take the above approach when processing your request
unless you tell us otherwise by 3pm 20 November 2025.
Further assistance
If you have any questions about your request, please email
[7][email address].
Yours sincerely
Marcus
Information Law Team
Australian Government Department of Employment and Workplace Relations
[8]dewr.gov.au
The Department of Employment and Workplace Relations acknowledges the
traditional owners and custodians of country throughout Australia and
their continuing connection to land, waters and community. We pay our
respects to them and their cultures, and Elders past, present and
emerging.
Notice:
The information contained in this email message and any attached files may
be confidential information, and may also be the subject of legal
professional privilege. If you are not the intended recipient any use,
disclosure or copying of this email is unauthorised. If you received this
email in error, please notify the sender by contacting the department's
switchboard on 1300 488 064 during business hours (8:30am - 5pm Canberra
time) and delete all copies of this transmission together with any
attachments.
References
Visible links
1. mailto:[email address]
2. https://www.dewr.gov.au/
3. mailto:[DEWR request email]
4. mailto:[FOI #13962 email]
5. mailto:[DEWR request email]
6. mailto:[FOI #13962 email]
7. mailto:[email address]
8. https://www.dewr.gov.au/