This is an HTML version of an attachment to the Freedom of Information request 'Complaint Statistical Reports Produced in 2016'.

OAIC Statistics for the month of 
January 2016
Enquiries and 
Complaints

Phone Enquiries
Written Enquiries
FOI Complaints
IC Review 
FOI EOTs
FOI Vexatious 
Privacy 
Privacy CIIs
Privacy DBNs
Privacy
FOI Requests
(FOI & Privacy)
(FOI & Privacy)
Applications
Applications
Complaints
Assessments
for OAIC docs
Jan-16
1,115
309
0
38
439
1
148
3
7
1
4
Received
YTD
9,048
2,629
0
287
3,753
5
1,230
10
68
9
20
Total 2014/15
14,641
3,404
31
374
4,393
2
2,840
4
71
12
32
Jan-16
1,115
292
0
39
570
1
114
0
7
0
3
Completed
YTD
9,049
2,666
0
275
3,756
3
1,221
7
61
7
18
Total 2014/15
14,645
3,421
64
482
4,384
3
1,976
6
73
12
34
0-30
60
35
12
1
145
3
6
1
31-60
33
1
172
3
1
61-150
80
312
1
5
7
Still open for … Days
151-365
1
71
226
2
366+
9
2,045
1
Total Open
0
61
0
228
12
2
2,900
6
15
9
0
Media enquiries
Training Events
Presentations/ 
Presentations/ 
Website Unique 
Website Pages 
OAIC Net List 
Website Visits   
Speeches:
Speeches:
Visitors          (users)
Viewed            
subscribers 
(sessions)
Communications
(pageviews)
(current)
Commissioners
Asst Comm & Staff
Jan-16
15
0
0
0
53,917
186,717
5,305
73,305
Completed
YTD
94
3
4
11
530,652
1,906,367
5,305
724,618
Total 2014/15
209
4
41
8
1,079,670
3,749,290
1,390,423
Guidance Materials
Consultations
External Policy 
External Policy 
Submissions
Advice Received
Advices Completed
Regulation and Strategy
Privacy
15
14
2
FOI
Info Policy
Completed
Jan-16
0
0
15
14
2
YTD
9
4
133
130
21
Total 2014/15
32
7
190
197
36
DEFINITIONS
 YTD:
Financial year
Consultations:  
Includes exposure drafts of guidance materials, roundtables and preliminary work on determinations.
Guidance materials:
Includes guidelines, fact sheets and information sheets.
Policy advices: 
Are sought by entities outside the agency and are generally characterised either as taking more than 1 hour to respond to or as relating to a matter of substance.
Phone Enquiries:
Phone enquiries are opened and closed upon the completion of each call.  

OAIC Statistics for the month of 
February 2016
Enquiries and 
Complaints

Phone Enquiries
Written Enquiries
FOI Complaints
IC Review 
FOI EOTs
FOI Vexatious 
Privacy 
Privacy CIIs
Privacy DBNs
Privacy
FOI Requests
(FOI & Privacy)
(FOI & Privacy)
Applications
Applications
Complaints
Assessments
for OAIC docs
Feb-16
1,359
366
0
40
227
2
152
0
14
0
8
Received
YTD
10,407
2,995
0
327
3,980
7
1,382
10
82
9
28
Total 2014/15
14,641
3,404
31
374
4,393
2
2,840
4
71
12
32
Feb-16
1,324
288
0
28
228
1
161
0
18
0
3
Completed
YTD
10,373
2,954
0
303
3,984
4
1,382
7
79
7
21
Total 2014/15
14,645
3,421
64
482
4,384
3
1,976
6
73
12
34
0-30
34
139
40
11
1
150
8
31-60
1
30
1
134
2
1
1
61-150
Still open for … Days
80
1
349
2
3
6
151-365
1
78
204
2
1
2
366+
11
2,055
Total Open
34
141
0
239
11
3
2,892
6
13
9
0
Communications
Media enquiries
Training Events
Presentations/ 
Presentations/ 
Website Unique 
Website Pages 
OAIC Net List 
Website Visits   
Commissioners
Asst Comm & Staff Visitors          (users)
Viewed            
subscribers 
(sessions)
(pageviews)
(current)
Feb-16
11
3
0
3
71,106
253,061
5,177
98,349
Completed
YTD
105
6
4
14
601,758
2,159,428
5,177
822,967
Total 2014/15
209
4
41
8
1,079,670
3,749,290
1,390,423
Guidance Materials
Consultations
External Policy 
External Policy 
Submissions
Advice Received
Advices Completed
Regulation and Strategy
Privacy
1
3
18
20
2
FOI
Info Policy
Completed
Feb-16
1
3
18
20
2
YTD
10
7
151
150
23
Total 2014/15
32
7
190
197
36
DEFINITIONS
 YTD:
Financial year
Consultations:  
Includes exposure drafts of guidance materials, roundtables and preliminary work on determinations.
Guidance materials:
Includes guidelines, fact sheets and information sheets.
Policy advices: 
Are sought by entities outside the agency and are generally characterised either as taking more than 1 hour to respond to or as relating to a matter of substance.
Phone Enquiries:
Phone enquiries are opened and closed upon the completion of each call.  

OAIC Statistics for the month of 
March 2016
Enquiries and 
Complaints

Phone Enquiries
Written Enquiries
FOI Complaints
IC Review 
FOI EOTs
FOI Vexatious 
Privacy 
Privacy CIIs
Privacy DBNs
Privacy
FOI Requests
(FOI & Privacy)
(FOI & Privacy)
Applications
Applications
Complaints
Assessments
for OAIC docs
Mar-16
1,535
357
0
53
362
1
182
1
8
2
2
Received
YTD
11,942
3,352
0
380
4,342
8
1,564
11
90
11
30
Total 2014/15
14,641
3,404
31
374
4,393
2
2,840
4
71
12
32
Mar-16
1,569
389
0
42
368
176
1
12
0
8
Completed
YTD
11,942
3,343
0
345
4,352
4
1,558
8
91
7
29
Total 2014/15
14,645
3,421
64
482
4,384
3
1,976
6
73
12
34
0-30
98
47
5
1
177
6
2
31-60
5
38
1
130
61-150
78
2
331
4
2
3
Still open for … Days
151-365
1
73
194
2
2
6
366+
13
2,065
Total Open
0
104
0
249
5
4
2,897
6
10
11
0
Communications
Media enquiries
Training Events
Presentations/ 
Presentations/ 
Website Unique 
Website Pages 
OAIC Net List 
Website Visits   
Commissioners
Asst Comm & Staff Visitors          (users)
Viewed            
subscribers 
(sessions)
(pageviews)
(current)
Mar-16
19
0
2
2
79,566
284,520
5,113
111,317
Completed
YTD
124
6
6
16
681,324
2,443,948
5,113
934,284
Total 2014/15
209
4
41
8
1,079,670
3,749,290
1,390,423
Guidance Materials
Consultations
External Policy 
External Policy 
Submissions
Advice Received
Advices Completed
Regulation and Strategy
Privacy
10
12
17
2
FOI
Info Policy
Completed
Mar-16
10
0
12
17
2
YTD
20
7
163
167
25
Total 2014/15
32
7
190
197
36
DEFINITIONS
 YTD:
Financial year
Consultations:  
Includes exposure drafts of guidance materials, roundtables and preliminary work on determinations.
Guidance materials:
Includes guidelines, fact sheets and information sheets.
Policy advices: 
Are sought by entities outside the agency and are generally characterised either as taking more than 1 hour to respond to or as relating to a matter of substance.
Phone Enquiries:
Phone enquiries are opened and closed upon the completion of each call.  


OAIC Statistics for the month of 
April 2016
Enquiries and 
Complaints

Phone Enquiries
Written Enquiries
FOI Complaints
IC Review 
FOI EOTs
FOI Vexatious 
Privacy 
Privacy CIIs
Privacy DBNs
Privacy
FOI Requests
(FOI & Privacy)
(FOI & Privacy)
Applications
Applications
Complaints
Assessments
for OAIC docs
Apr-16
1,587
359
0
48
408
1
183
0
8
1
1
Received
YTD
13,529
3,711
0
428
4,750
9
1,747
11
98
12
31
Total 2014/15
14,641
3,404
31
374
4,393
2
2,840
4
71
12
32
Apr-16
1,587
351
0
42
409
2
165
0
8
2
4
Completed
YTD
13,529
3,694
0
387
4,761
6
1,723
8
99
9
33
Total 2014/15
14,645
3,421
64
482
4,384
3
1,976
6
73
12
34
0-30
96
50
4
180
6
31-60
9
38
160
2
2
61-150
5
75
3
292
2
1
2
Still open for … Days
151-365
1
77
200
4
1
5
366+
14
2,083
Total Open
0
111
0
254
4
3
2,915
6
10
9
0
Communications
Media enquiries
Training Events
Presentations/ 
Presentations/ 
Website Unique 
Website Pages 
OAIC Net List 
Website Visits   
Commissioners
Asst Comm & Staff Visitors          (users)
Viewed            
subscribers 
(sessions)
(pageviews)
(current)
Apr-16
3
0
1
1
77,911
266,569
5,155
108,603
Completed
YTD
127
6
28
17
759,235
2,710,517
5,155
1,042,887
Total 2014/15
209
4
41
8
1,079,670
3,749,290
1,390,423
Guidance Materials
Consultations
External Policy 
External Policy 
Submissions
Advice Received
Advices Completed
Regulation and Strategy
Privacy
2
22
17
FOI
Info Policy
Completed
Apr-16
2
0
22
17
0
YTD
22
7
185
184
25
Total 2014/15
32
7
190
197
36
DEFINITIONS
 YTD:
Financial year
Consultations:  
Includes exposure drafts of guidance materials, roundtables and preliminary work on determinations.
Guidance materials:
Includes guidelines, fact sheets and information sheets.
Policy advices: 
Are sought by entities outside the agency and are generally characterised either as taking more than 1 hour to respond to or as relating to a matter of substance.
Phone Enquiries:
Phone enquiries are opened and closed upon the completion of each call.  


OAIC Statistics for the month of 
May 2016
Enquiries and 
Complaints

Phone Enquiries
Written Enquiries
FOI Complaints
IC Review 
FOI EOTs
FOI Vexatious 
Privacy 
Privacy CIIs
Privacy DBNs
Privacy
FOI Requests
(FOI & Privacy)
(FOI & Privacy)
Applications
Applications
Complaints
Assessments
for OAIC docs
May-16
1,768
360
0
32
531
3
193
2
10
1
5
Received
YTD
15,297
4,071
0
460
5,281
12
1,940
13
108
13
36
Total 2014/15
14,641
3,404
31
374
4,393
2
2,840
4
71
12
32
May-16
1,759
374
0
30
85
1
124
2
5
0
3
Completed
YTD
15,288
4,068
0
417
4,846
7
1,847
10
104
9
36
Total 2014/15
14,645
3,421
64
482
4,384
3
1,976
6
73
12
34
0-30
11
79
32
450
2
188
2
7
1
31-60
9
45
166
4
1
61-150
Still open for … Days
10
89
2
312
1
2
3
151-365
1
77
1
224
3
2
6
366+
18
2,099
Total Open
11
99
0
261
450
5
2,989
6
15
11
0
Communications
Media enquiries
Training Events
Presentations/ 
Presentations/ 
Website Unique 
Website Pages 
OAIC Net List 
Website Visits   
Commissioners
Asst Comm & Staff Visitors          (users)
Viewed            
subscribers 
(sessions)
(pageviews)
(current)
May-16
37
0
6
5
93,678
323,567
5,242
132,837
Completed
YTD
164
6
34
22
852,913
3,034,084
5,242
1,175,724
Total 2014/15
209
4
41
8
1,079,670
3,749,290
1,390,423
Guidance Materials
Consultations
External Policy 
External Policy 
Submissions
Regulation and Strategy
Advice Received
Advices Completed
Privacy
3
23
25
FOI
Info Policy
Completed
May-16
3
0
23
25
0
YTD
25
7
208
209
25
Total 2014/15
32
7
190
197
36
DEFINITIONS
 YTD:
Financial year
Consultations:  
Includes exposure drafts of guidance materials, roundtables and preliminary work on determinations.
Guidance materials:
Includes guidelines, fact sheets and information sheets.
Policy advices: 
Are sought by entities outside the agency and are generally characterised either as taking more than 1 hour to respond to or as relating to a matter of substance.
Phone Enquiries:
Phone enquiries are opened and closed upon the completion of each call.  


OAIC Statistics for the month of 
June 2016
Enquiries and 
Complaints

Phone Enquiries
Written Enquiries
FOI Complaints
IC Review 
FOI EOTs
FOI Vexatious 
Privacy 
Privacy CIIs
Privacy DBNs
Privacy
FOI Requests
(FOI & Privacy)
(FOI & Privacy)
Applications
Applications
Complaints
Assessments
for OAIC docs
Jun-16
1,706
474
1
49
324
2
183
4
15
1
3
Received
YTD
17,003
4,545
1
509
5,605
14
2,123
17
123
14
39
Total 2014/15
14,641
3,404
31
374
4,393
2
2,840
4
71
12
32
Jun-16
1,717
497
0
37
756
1
191
3
16
1
2
Completed
YTD
17,005
4,565
0
454
5,602
8
2,038
13
120
10
38
Total 2014/15
14,645
3,421
64
482
4,384
3
1,976
6
73
12
34
0-30
68
1
51
18
2
188
3
9
1
3
31-60
3
25
2
167
1
1
1
61-150
Still open for … Days
5
99
1
313
3
3
151-365
1
82
1
216
3
1
6
366+
14
2,102
1
Total Open
0
77
1
271
18
6
2,986
7
14
11
4
Communications
Media enquiries
Training Events
Presentations/ 
Presentations/ 
Website Unique 
Website Pages 
OAIC Net List 
Website Visits   
Commissioners
Asst Comm & Staff Visitors          (users)
Viewed            
subscribers 
(sessions)
(pageviews)
(current)
1/06/20136
17
1
0
0
77,534
279,419
5,271
109,794
Completed
YTD
181
7
34
22
930,447
3,313,503
5,271
1,285,518
Total 2014/15
209
4
41
8
1,079,670
3,749,290
1,390,423
Guidance Materials
Consultations
External Policy 
External Policy 
Submissions
Regulation and Strategy
Advice Received
Advices Completed
Privacy
22
23
2
FOI
Info Policy
Completed
Jun-16
0
0
22
23
2
YTD
25
7
230
232
27
Total 2014/15
32
7
190
197
36
DEFINITIONS
 YTD:
Financial year
Consultations:  
Includes exposure drafts of guidance materials, roundtables and preliminary work on determinations.
Guidance materials:
Includes guidelines, fact sheets and information sheets.
Policy advices: 
Are sought by entities outside the agency and are generally characterised either as taking more than 1 hour to respond to or as relating to a matter of substance.
Phone Enquiries:
Phone enquiries are opened and closed upon the completion of each call.  


OAIC Statistics for the month of 
July 2016
Enquiries and 
Complaints

Phone Enquiries
Written Enquiries
FOI Complaints
IC Review 
FOI EOTs
FOI Vexatious 
Privacy 
Privacy CIIs
Privacy DBNs
Privacy
FOI Requests
(FOI & Privacy)
(FOI & Privacy)
Applications
Applications
Complaints
Assessments
for OAIC docs
Jul-16
1,411
329
7
41
210
2
192
3
15
1
5
Received
YTD
1,411
329
7
41
210
2
192
3
15
1
5
Total 2015/16
17,014
4,536
1
510
5,605
14
2,128
17
123
14
39
Jul-16
1,407
296
0
38
209
0
152
1
7
0
5
Completed
YTD
1,407
296
0
38
209
0
152
1
7
0
5
Total 2015/16
17,005
4,565
0
454
5,602
8
2,038
13
120
10
38
0-30
104
8
36
18
2
187
3
13
1
2
31-60
3
1
45
0
2
171
3
5
1
0
61-150
1
84
0
2
331
0
2
4
Stil  open for … Days
0
151-365
86
0
2
232
1
1
3
0
366+
18
0
0
2,105
2
0
0
0
Total Open
0
107
10
269
18
8
3,026
9
21
9
2
Media enquiries
Training Events
Presentations/ 
Presentations/ 
Website Unique 
Website Pages 
OAIC Net List 
Website Visits   
Speeches:
Speeches:
Visitors          (users)
Viewed            
subscribers 
(sessions)
Communications
(pageviews)
(current)
Commissioners
Asst Comm & Staff
Jul-16
21
0
1
1
79,156
264,871
5,349
109,108
Completed
YTD
21
0
1
1
79,156
264,871
5,349
109,108
Total 2015/16
181
7
34
22
930,447
3,313,503
1,285,518
Guidance Materials
Consultations
External Policy 
External Policy 
Submissions
Advice Received
Advices Completed
Regulation and Strategy
Privacy
0
0
31
25
1
FOI
0
0
0
0
0
Info Policy
0
0
0
0
0
Completed
Jul-16
0
0
31
25
1
YTD
0
0
31
25
1
Total 2015/16
25
7
230
232
27
DEFINITIONS
 YTD:
Financial year
Consultations:  
Includes exposure drafts of guidance materials, roundtables and preliminary work on determinations.
Guidance materials:
Includes guidelines, fact sheets and information sheets.
Policy advices: 
Are sought by entities outside the agency and are generally characterised either as taking more than 1 hour to respond to or as relating to a matter of substance.
Phone Enquiries:
Phone enquiries are opened and closed upon the completion of each cal .  


OAIC Statistics for the month of 
August 2016
Enquiries and 
Complaints

Phone Enquiries
Written Enquiries
FOI Complaints
IC Review 
FOI EOTs
FOI Vexatious 
Privacy 
Privacy CIIs
Privacy DBNs
Privacy
FOI Requests
(FOI & Privacy)
(FOI & Privacy)
Applications
Applications
Complaints
Assessments
for OAIC docs
Aug-16
1,629
450
4
41
431
0
255
1
15
1
4
Received
YTD
3,040
779
11
82
641
2
447
4
30
2
9
Total 2015/16
17,014
4,536
1
510
5,605
14
2,128
17
123
14
39
Aug-16
1,630
421
6
48
449
4
189
1
18
0
2
Completed
YTD
3,037
717
6
86
658
4
341
2
25
0
7
Total 2015/16
17,005
4,565
0
454
5,602
8
2,038
13
120
10
38
0-30
2
39
2
19
0
0
82
0
1
0
3
31-60
0
2
2
38
0
2
236
2
6
1
0
61-150
0
0
4
84
0
0
338
2
6
8
Stil  open for … Days
0
151-365
0
0
0
88
0
1
216
1
2
6
0
366+
0
0
0
19
0
0
2,114
1
0
0
0
Total Open
2
41
8
248
0
3
2,986
6
15
15
3
Media enquiries
Training Events
Presentations/ 
Presentations/ 
Website Unique 
Website Pages 
OAIC Net List 
Website Visits   
Speeches:
Speeches:
Visitors          (users)
Viewed            
subscribers 
(sessions)
Communications
(pageviews)
(current)
Commissioners
Asst Comm & Staff
Aug-16
33
0
1
1
108,841
336,846
5,404
146,178
Completed
YTD
54
0
2
2
187,997
601,717
5,404
255,286
Total 2015/16
181
7
34
22
930,447
3,313,503
1,285,518
Guidance Materials
Consultations
External Policy 
External Policy 
Submissions
Advice Received
Advices Completed
Regulation and Strategy
Privacy
1
1
32
32
2
FOI
0
0
0
0
0
Info Policy
0
0
0
0
0
Completed
Aug-16
1
1
32
32
2
YTD
1
1
63
57
3
Total 2015/16
25
7
230
232
27
DEFINITIONS
 YTD:
Financial year
Consultations:  
Includes exposure drafts of guidance materials, roundtables and preliminary work on determinations.
Guidance materials:
Includes guidelines, fact sheets and information sheets.
Policy advices: 
Are sought by entities outside the agency and are generally characterised either as taking more than 1 hour to respond to or as relating to a matter of substance.
Phone Enquiries:
Phone enquiries are opened and closed upon the completion of each cal .  


OAIC Statistics for the month of 
September 2016
Enquiries and 
Complaints

Phone Enquiries
Written Enquiries
FOI Complaints
IC Review 
FOI EOTs
FOI Vexatious 
Privacy 
Privacy CIIs
Privacy DBNs
Privacy
FOI Requests
(FOI & Privacy)
(FOI & Privacy)
Applications
Applications
Complaints
Assessments
for OAIC docs
Sep-16
1,265
308
3
54
856
1
168
2
13
0
7
Received
YTD
4,305
1,087
14
136
1,497
3
615
6
43
2
16
Total 2015/16
17,014
4,536
1
510
5,605
14
2,128
17
123
15
39
Sep-16
1,264
346
2
45
855
1
208
3
8
1
6
Completed
YTD
4,301
1,063
8
131
1,513
5
549
5
33
1
13
Total 2015/16
17,005
4,565
0
454
5,602
8
2,038
13
120
14
38
0-30
2
91
1
55
2
1
169
1
10
1
6
31-60
0
9
2
36
0
0
226
1
4
0
1
61-150
0
2
3
84
0
2
317
3
8
3
Stil  open for … Days
0
151-365
0
0
0
85
0
1
200
1
2
4
0
366+
0
0
0
17
0
0
2,115
1
0
1
0
Total Open
2
102
6
277
2
4
3,027
7
24
9
7
Media enquiries
Training Events
Presentations/ 
Presentations/ 
Website Unique 
Website Pages 
OAIC Net List 
Website Visits   
Speeches:
Speeches:
Visitors          (users)
Viewed            
subscribers 
(sessions)
Communications
(pageviews)
(current)
Commissioners
Asst Comm & Staff
Sep-16
14
0
1
1
82,256
274,227
5,479
115,537
Completed
YTD
68
0
3
3
270,253
875,944
5,479
370,823
Total 2015/16
181
7
34
22
930,447
3,313,503
1,285,518
Guidance Materials
Consultations
External Policy 
External Policy 
Submissions
Advice Received
Advices Completed
Regulation and Strategy
Privacy
1
0
40
35
2
FOI
0
0
0
0
0
Info Policy
0
0
1
1
0
Completed
Sep-16
1
0
41
36
2
YTD
2
1
104
93
5
Total 2015/16
25
7
230
232
27
DEFINITIONS
 YTD:
Financial year
Consultations:  
Includes exposure drafts of guidance materials, roundtables and preliminary work on determinations.
Guidance materials:
Includes guidelines, fact sheets and information sheets.
Policy advices: 
Are sought by entities outside the agency and are generally characterised either as taking more than 1 hour to respond to or as relating to a matter of substance.
Phone Enquiries:
Phone enquiries are opened and closed upon the completion of each cal .  


OAIC Statistics for the month of 
October 2016
Enquiries and 
Complaints

Phone Enquiries
Written Enquiries
FOI Complaints
IC Review 
FOI EOTs
FOI Vexatious 
Privacy 
Privacy CIIs
Privacy DBNs
Privacy
FOI Requests
(FOI & Privacy)
(FOI & Privacy)
Applications
Applications
Complaints
Assessments
for OAIC docs
Oct-16
1,052
301
3
58
576
0
237
5
13
2
5
Received
YTD
5,357
1,388
17
194
2,073
3
852
11
56
4
21
Total 2015/16
17,014
4,536
1
510
5,605
14
2,128
17
123
14
39
Oct-16
1,051
358
0
30
578
0
209
1
7
3
4
Completed
YTD
5,352
1,421
8
161
2,091
5
758
6
40
4
17
Total 2015/16
17,005
4,565
0
454
5,602
8
2,038
13
120
10
38
0-30
5
40
4
54
0
0
230
5
10
2
5
31-60
0
3
1
48
0
1
149
2
7
0
3
61-150
0
2
4
95
0
2
368
3
11
2
Stil  open for … Days
0
151-365
0
0
0
88
0
1
215
1
1
3
0
366+
0
0
0
18
0
0
2,113
1
0
1
0
Total Open
5
45
9
303
0
4
3,075
12
29
8
8
Media enquiries
Training Events
Presentations/ 
Presentations/ 
Website Unique 
Website Pages 
OAIC Net List 
Website Visits   
Speeches:
Speeches:
Visitors          (users)
Viewed            
subscribers 
(sessions)
Communications
(pageviews)
(current)
Commissioners
Asst Comm & Staff
Oct-16
27
0
3
2
78,424
263,851
3,547
110,228
Completed
YTD
95
0
6
5
348,677
1,139,795
3,547
481,051
Total 2015/16
181
7
34
22
930,447
3,313,503
1,285,518
Guidance Materials
Consultations
External Policy 
External Policy 
Submissions
Advice Received
Advices Completed
Regulation and Strategy
Privacy
0
0
31
35
4
FOI
0
0
1
0
0
Info Policy
0
0
0
0
0
Completed
Oct-16
0
0
32
35
4
YTD
2
1
136
128
9
Total 2015/16
25
7
230
232
27
DEFINITIONS
 YTD:
Financial year
Consultations:  
Includes exposure drafts of guidance materials, roundtables and preliminary work on determinations.
Guidance materials:
Includes guidelines, fact sheets and information sheets.
Policy advices: 
Are sought by entities outside the agency and are generally characterised either as taking more than 1 hour to respond to or as relating to a matter of substance.
Phone Enquiries:
Phone enquiries are opened and closed upon the completion of each cal .  


OAIC Statistics for the month of 
November 2016
Enquiries and 
Complaints

Phone Enquiries
Written Enquiries
FOI Complaints
IC Review 
FOI EOTs
FOI Vexatious 
Privacy 
Privacy CIIs
Privacy DBNs
Privacy
FOI Requests
(FOI & Privacy)
(FOI & Privacy)
Applications
Applications
Complaints
Assessments
for OAIC docs
Nov-16
1,275
330
1
67
607
2
217
4
15
1
6
Received
YTD
6,632
1,718
18
261
2,680
5
1,069
15
71
5
27
Total 2015/16
17,014
4,536
1
510
5,605
14
2,128
17
123
14
39
Nov-16
1,280
324
1
44
480
0
181
3
14
0
7
Completed
YTD
6,632
1,745
9
205
2,571
5
939
9
54
4
24
Total 2015/16
17,005
4,565
0
454
5,602
8
2,038
13
120
10
38
0-30
0
44
3
62
126
2
218
4
10
0
4
31-60
0
4
5
48
0
0
224
4
4
2
3
61-150
0
3
7
99
0
3
351
3
11
1
0
Stil  open for … Days
151-365
0
0
0
98
0
1
204
1
5
4
0
366+
0
0
0
17
0
0
2,113
1
0
1
0
Total Open
0
51
15
324
126
6
3,110
13
30
8
7
Media enquiries
Training Events
Presentations/ 
Presentations/ 
Website Unique 
Website Pages 
OAIC Net List 
Website Visits   
Speeches:
Speeches:
Visitors          (users)
Viewed            
subscribers 
(sessions)
Communications
(pageviews)
(current)
Commissioners
Asst Comm & Staff
Nov-16
25
1
5
3
80,736
268,235
3,541
112,758
Completed
YTD
120
1
11
8
429,413
1,408,030
3,541
593,809
Total 2015/16
181
7
34
22
930,447
3,313,503
1,285,518
Guidance Materials
Consultations
External Policy 
External Policy 
Submissions
Advice Received
Advices Completed
Regulation and Strategy
Privacy
1
1
24
27
0
FOI
0
0
0
0
0
Info Policy
Completed
0
0
3
3
0
Nov-16
1
1
27
30
0
YTD
3
2
163
158
9
Total 2015/16
25
7
230
232
27
DEFINITIONS
 YTD:
Financial year
Consultations:  
Includes exposure drafts of guidance materials, roundtables and preliminary work on determinations.
Guidance materials:
Includes guidelines, fact sheets and information sheets.
Policy advices: 
Are sought by entities outside the agency and are generally characterised either as taking more than 1 hour to respond to or as relating to a matter of substance.
Phone Enquiries:
Phone enquiries are opened and closed upon the completion of each cal .  


OAIC Statistics for the month of 
December 2016
Enquiries and 
Complaints

Phone Enquiries
Written Enquiries
FOI Complaints
IC Review 
FOI EOTs
FOI Vexatious 
Privacy 
Privacy CIIs
Privacy DBNs
Privacy
FOI Requests
(FOI & Privacy)
(FOI & Privacy)
Applications
Applications
Complaints
Assessments
for OAIC docs
Dec-16
722
190
2
32
471
0
170
3
14
2
6
Received
YTD
7,354
1,908
20
293
3,151
5
1,239
18
85
7
33
Total 2015/16
17,014
4,536
1
510
5,605
14
2,128
17
123
14
39
Dec-16
721
213
0
34
596
1
193
3
23
1
6
Completed
YTD
7,353
1,958
9
239
3,167
6
1,132
12
77
5
30
Total 2015/16
17,005
4,565
0
454
5,602
8
2,038
13
120
10
38
0-30
1
27
2
31
1
0
166
2
11
2
5
31-60
0
0
3
63
0
2
204
3
4
0
1
61-150
0
0
7
114
0
1
412
5
4
2
Stil  open for … Days
1
151-365
0
0
3
98
0
2
189
2
6
5
0
366+
0
0
0
18
0
0
2,119
1
0
1
0
Total Open
1
27
15
324
1
5
3,090
13
25
10
7
Media enquiries
Training Events
Presentations/ 
Presentations/ 
Website Unique 
Website Pages 
OAIC Net List 
Website Visits   
Speeches:
Speeches:
Visitors          (users)
Viewed            
subscribers 
(sessions)
Communications
(pageviews)
(current)
Commissioners
Asst Comm & Staff
Dec-16
7
0
0
1
58,070
180,994
3,574
78,234
Completed
YTD
127
1
11
9
487,483
1,589,024
3,574
672,043
Total 2015/16
181
7
34
22
930,447
3,313,503
1,285,518
Guidance Materials
Consultations
External Policy 
External Policy 
Submissions
Advice Received
Advices Completed
Regulation and Strategy
Privacy
4
0
10
21
3
FOI
0
0
0
1
0
Info Policy
0
0
0
0
1
Completed
Dec-16
4
0
10
22
4
YTD
7
2
173
180
13
Total 2015/16
25
7
230
232
27
DEFINITIONS
 YTD:
Financial year
Consultations:  
Includes exposure drafts of guidance materials, roundtables and preliminary work on determinations.
Guidance materials:
Includes guidelines, fact sheets and information sheets.
Policy advices: 
Are sought by entities outside the agency and are generally characterised either as taking more than 1 hour to respond to or as relating to a matter of substance.
Phone Enquiries:
Phone enquiries are opened and closed upon the completion of each cal .