This is an HTML version of an attachment to the Freedom of Information request 'Privacy Complaint Statistics'.

  
  
Privacy 
Complaints received
  by 
Year 
Defence from the Office of 
the Australian Information 
Commissioner (OAIC)
 
FY12-13 
8
FY13-14 
8
FY14-15 
15
FY15-16 
10
FY16-17  (to 
9
date)  
  
Privacy complaints are finalised when withdrawn, resolved at conciliation or when determined 
by the Information Commissioner. 
  
The outcomes of complaints resolved through a conciliation process are generally confidential 
and subject to a deed of settlement.  
  
Where the Office of the Australian Information Commissioner has made a determination 
concerning a Defence privacy complaint these are published on their 
website: https://www.oaic.gov.au/privacy-law/determinations/.  
  
Information on how Defence manages its responsibilities under the Privacy Act 1988 and the 
Australian Privacy Principles is available at http://www.defence.gov.au/privacy.asp and 
http://www.defence.gov.au/ComplaintResolution/privacy.asp.  

Most internal privacy concerns, access requests, correction requests and complaints are dealt 
with by local management and Defence does not maintain a consolidated record.