11 June 2019
Our reference: REQ-0001976
Mr Hanh Yoon
c/- Right To Know
By email
xxxxxxxxxxxxxxxxxxxxxxxxx@xxxxxxxxxxx.xxx.xx
Dear Mr Yoon
Freedom of Information Request No: REQ-0001976
Statement of Reasons
I refer to your request for access to documents under the
Freedom of Information Act 1982 (FOI Act) for
access to:
‘Can you please provide the names of hospitals in NSW and SA that have cancelled their registration
with My Health Record.’
FOI decision maker
I am the authorised officer pursuant to section 23 of the FOI Act to make a decision on your FOI request.
Documents identified
The Australian Digital Health Agency (the Agency) has identified no documents that fall within the scope of
your request. I am satisfied that a diligent search has been undertaken and that no document is in the
possession of the Australian Digital Health Agency within the scope of your application.
I have accordingly decided to refuse your request for access to the documents. More information, including
my reasons for my decision, is set out below.
Decision
Section 24A of the FOI Act states that a request may be refused if all reasonable steps have been taken to
find the documents requested and the documents cannot be found or do not exist. With regard to the
documents requested in your application, I have found that:
• the documents you requested about the names of hospitals in NSW and SA that have cancelled
their registration with My Health Record do not exist (section 24A(1)(b)(ii)) within this Agency.
Upon further analysis, the Agency has determined that although the Agency is in possession of a document
that lists the names of organisations with cancelled registrations as published previously on the My Health
Record website, this statistic is provided by the Department of Human Services. This data is in relation to
organisations that have cancelled their registration with the HI (Healthcare Identifier) Service. This does not
mean the organisation had registered with My Health Record before cancelling their Healthcare Provider
Identifier – Organisation (HPI-O).
Furthermore, the Agency does not possess the required data to determine the organisation category (ie
Hospital) nor the location of the organisation.
Australian Digital Health Agency ABN 84 425 496 912, Level 25, 56 Pitt Street, Sydney, NSW 2000
Phone
+61 2 8298 2600 Facsimile +
61 2 8298 2666 www.digitalhealth.gov.au OFFICIAL

2
Material taken into account
In making my decision, I had regard to:
• the content and information of the documents that would fall within the scope of your request;
• relevant provisions of the FOI Act (specifically section 24A(1)(b)(ii); and
• the guidelines published by the Office of the Australian Information Commissioner under section
93A of the FOI Act.
Reasons for the decision
Upon further analysis, the Agency has determined that although the Agency is in possession of a document
that lists the names of organisations with cancelled registrations as published previously on the My Health
Record website, this statistic is provided from the Department of Human Services. This data is in relation to
organisations that have cancelled their registration with the HI (Healthcare Identifier) Service. This does not
mean the organisation had registered with My Health Record before cancelling their Healthcare Provider
Identifier – Organisation (HPI-O). Further details on this process can be found here:
https://www.myhealthrecord.gov.au/for-healthcare-professionals/howtos/access-my-health-record-using-
provider-portal
Your review rights
If you are dissatisfied with my decision, you may apply for internal review or Information Commissioner
review of the decision. We encourage you to seek internal review as a first step as it may provide a more
rapid resolution of your concerns.
Internal review
Under section 54 of the FOI Act, you may apply in writing to the Agency for an internal review of my
decision. The internal review application must be made within 30 days of the date of this letter.
Where possible, please attach reasons why you believe a review of the decision is necessary. The internal
review will be carried out by another officer within 30 days.
Information Commissioner review
Under section 54L of the FOI Act, you may apply to the Australian Information Commissioner to review my
decision. An application for review by the Information Commissioner must be made in writing within 60
days of the date of this letter, and be lodged in one of the following ways:
online:
OAIC FOI Review
email:
xxxxxxxxx@xxxx.xxx.xx
in person: Level 3, 175 Pitt Street, Sydney NSW
More information about Information Commissioner Review is available on the OAIC website.
Go to
www.oaic.gov.au/freedom-of-information/foi-reviews
If you have any questions, please contact the FOI Team by em
ail xxx@xxxxxxxxxxxxx.xxx.xx
Yours sincerely
Bettina McMahon
Authorised Decision Maker