Document created in accordance with section 17 of the Freedom of Information Act 1982 (Cth)
FOI reference number:
30922 Request details: The percentage of high impact errors for the period 1 April 2019 to 30 June 2019 for the fol owing:
• MRCA Initial Liability Claims,
• DRCA Initial Liability Claims,
• MRCA Permanent Impairment,
• DRCA Permanent Impairment, and
• The average number of work elements per case for each of the above.
Quarter 4
2018-19 No. of cases checked Total no. of work elements Average Work