This is an HTML version of an attachment to the Freedom of Information request 'Humanitarian Overseas Service Medal - seeking "relevant stakeholder' correspondence and input'.


 
 
 
 
 
 
 
      
 
 
 
ONE NATIONAL CIRCUIT 
  
BARTON 
FOI 
 
 
 
 
FOI/2020/211 
 
 
Trav S 
By email: xxxxxxxxxxxxxxxxxxxxxxxxx@xxxxxxxxxxx.xxx.xx  
 
 
Dear Trav S 
 
I refer to your email of 9 September 2020 in which you made a request to the Department of 
the Prime Minister and Cabinet (the Department) under the Freedom of Information Act 
1982
 (the FOI Act) in the following terms:  
 
This a request for information under the FOI Act. 
 
On 14 May 2020, PM&C’s Honours Department wrote to the Minister for honours 
policy staff stating: 
 
"In 2010, PM&C was approached by AusAID to consider a request (s47F name 
redacted) for these contractors to be considered for the award of the Humanitarian 
Overseas Service Medal. The honours team assessed the information and sought input 
from relevant stakeholders in forming a view for recommendation to the Minister for 
honours policy". 
 
Regarding PM&C's statement, please provide the following documents for review: 
 
1. the information the honours team assessed. Please don’t include the HOSM 
application submitted by (s47F name redacted). 
 
2. PM&C's correspondence seeking the input from the “relevant stakeholders”. 
 
3. the correspondence from the “relevant stakeholders” in which they provide their 
input to PM&C, and the input they provided. 
 
4. PM&C’s correspondence to the commercial organisation under consideration 
seeking their input, and the input provided. 
 
5. PM&C’s correspondence, occurring between April 2012 and 25 March 2013, to the 
Minister responsible for honours policy regarding their recommendations to the 
Minister. 
 

Postal Address:  PO Box 6500, CANBERRA ACT 2600 
Telephone: +61 2 6271 5849   Fax: +61 2 6271 5776   www.pmc.gov.au   ABN:  18 108 001 191 

 
In April 2012 PM&C informed AusAID they would deliver a document titled 
“amendment of humanitarian overseas service medal (Iraq) declaration 2004 to 
extend to specified commercial contractors” to the Parliamentary Secretary to the 
Prime Minister [PSPM] Senator Jan McLucas. 
 
Regarding that document, please provide the following for review: 
 
6. PM&C’s correspondence to PSPM McLucas 
 
7. PSPM McLucas's correspondence regarding the document. 
 
8. PM&C’s correspondence to AusAID regarding the document. 
 
On 14 May 2020, PM&C’s Honours Department wrote to the Minister for honours 
policy’s staff and stated: 
 
“( s47F name redacted ) was furnished with internal communications between 
AusAID and PM&C dating from 2012. Unfortunately, this communication pre-dated 
final input from stakeholders and the final Ministerial decision by the then responsible 
Minister, the Hon Josh Frydenberg MP”. 
 
Regarding PM&C's statement, please provide the following documents for review: 
 
9. The correspondence providing the “final input from stakeholders”, and their input. 
 
Authorised decision-maker 
 
The authorised decision-maker for your request is Mr David Belgrove, Acting Assistant 
Secretary, Parliamentary and Government Branch.   
 
Notice of intention to refuse your FOI request   
 
Section 24(1) of the FOI Act provides that a request to an agency may be refused if the 
decision maker is satisfied that a practical refusal reason (as set out in section 24AA of the 
FOI Act) exists in relation to the request. 
 
Section 24AA of the FOI Act provides that for the purposes of section 24 of the FOI Act a 
request raises a practical refusal reason if the work involved in processing the request would 
substantially and unreasonably divert the resources of an agency from its other operations 
(section 24AA(1)(a)(i) of the FOI Act). 
  
I write to advise you that the decision maker considers that your request raises a practical 
refusal reason under section 24AA(1)(a)(i) of the FOI Act. The decision maker therefore 
intends to refuse access to the documents requested.      
 
However, before the decision maker makes a final decision to refuse the request for a 
practical refusal reason, you have an opportunity to revise your request. This is called a 
‘request consultation process’ as set out under section 24AB of the FOI Act. You have 
14 days to respond to this notice in one of the ways set out below. 
 
 

 
 


 
Reasons for intention to refuse your request 
 
In deciding if a practical refusal reason exists, an agency must have regard to the resources 
required to perform the following activities specified in section 24AA(2) of the FOI Act:1 
  identifying, locating or collating documents within the filing system of the agency; 
  examining the documents; 
  deciding whether to grant, refuse or defer access; 
  consulting with other parties; 
  redacting exempt material from the documents; 
  making copies of documents; 
  notifying an interim or final decision to the applicant. 
 
Other matters that the decision maker finds relevant in deciding if a practical refusal reason 
exists include: 
  the staffing resources available to an agency or minister for FOI processing;  
  whether the processing work requires the specialist attention of a minister or senior 
officer, or can only be undertaken by one or more specialist officers in an agency who 
have competing responsibilities;  
  the impact that processing a request may have on other work in an agency or 
minister’s office, including FOI processing; 
  whether an applicant has cooperated in framing a request to reduce the processing 
workload 
  whether there is a significant public interest in the documents requested;  
  other steps taken by an agency or minister to publish information of the kind requested 
by an applicant.2 
 
The Department has undertaken preliminary searches and to date has identified over 
1700 pages that would need to be manually reviewed to identify any documents meeting the 
terms of your FOI request. There may be additional locations that need to be searched to 
identify documents meeting the terms of your FOI request. 
 
Having regard to the subject-matter of your FOI request, the above estimates concerning 
number of pages to be searched and pages meeting the terms of your FOI request, and the 
tasks required to process your FOI request, the Department estimates that processing will take 
at least 84 hours, based on a conservative estimate that approximately 50 per cent of the 
documents are within the scope of your FOI request. 
 
Ordinary hours of work for full-time employees in the Department are 38 hours per week.3 
Having regard to the estimate of time to process the request, this means it would take one 
officer at least 2 weeks to process your FOI request.  
 
The Department acknowledges that the processing of requests for access to documents is a 
legitimate part of each agency’s functions, and that FOI requests may require reallocation of 
resources within an agency. However, the Department could not reasonably divert resources 
to assist in processing the request. In reaching this view, the Department has had regard to the 
                                                 
1 ‘Guidelines issued by the Australian Information Commissioner under s 93A of the Freedom of Information 
Act 1982
’ (FOI Guidelines) , Part 3 – Processing and Deciding on Requests for Access (version 1.7, June 2020), 
[3.116]. 
2 FOI Guidelines, [3.117]. 
3 Department of the Prime Minister and Cabinet, Enterprise Agreement 2017-2020, [315]. 
 


 
public interest in access to information held by the Department but considers the public 
interest in access is outweighed by the competing public interest in the ability of the 
Department to undertake its ordinary functions without substantial impairment, including the 
processing of other FOI requests. 
 
For the reasons given above, the decision-maker considers that processing the request in its 
current form would be a substantial and unreasonable diversion of the Department’s resources 
from its other operations. 
 
Request consultation process 
 
You now have an opportunity to revise the request to enable it to proceed. Revising the 
request can mean narrowing the scope of the request to make it more manageable or 
explaining in more detail the specific documents you wish to access. We will assess whether 
any revised request has removed the practical refusal reason. 
 
You may wish to consider revising your request by, for example, withdrawing one or more 
parts of your FOI request.  
 
No guarantee of access 
 
Please be aware that even if you revise the FOI request to enable it to be processed, there is 
still no guarantee that documents will ultimately be released. That is a matter for the  
decision-maker to decide in the usual manner after examining the relevant documents. The 
issue we are addressing at the moment is whether the FOI request can be processed – not what 
the eventual outcome may be if it is processed. 
 
Action required 
 
Section 24AB of the FOI Act provides that you must do one of the following, in writing, 
within the next 14 days: 
  revise the FOI request;  
  indicate that you do not wish to revise it; or 
  withdraw the FOI request. 
 
If you do not do one of the above within the next 14 days, the FOI request will be taken to 
have been withdrawn as per subsection 24AB(7) of the FOI Act. If you were to revise the FOI 
request in a way that adequately addresses the above concerns and makes it manageable, the 
Department will recommence processing it.   
 
Calculation of 30 day period 

Please note that the time taken to consult with you regarding the scope of the FOI request is 
not taken into account for the purposes of calculating the 30 day period during which the 
Department is required to take all reasonable steps to process the FOI request.  
 
Should you wish to discuss your request, please contact the Department’s FOI and Privacy 
Section on (02) 6271 5849, or by email to xxx@xxx.xxx.xx, quoting reference number 
FOI/2020/211. 
 
 
 



 
Yours sincerely 
 
 
 
A/g Senior Advisor 
FOI & Privacy Section 
 
9 October 2020