This is an HTML version of an attachment to the Freedom of Information request 'Consultant Reports - One DVA and Benchmarking of Costs of Service'.


AR22/00021    001
ICRequestForm–Agencyextensionof
timeforprocessinganFOIrequest
ReferenceCode:FZS8RYMF
Gettingstarted
Aboutthisform
TheOfficeoftheAustralianInformationCommissioner(OAIC)cangrantextensionsoftimetoagencieswhoare
processingFreedomofInformationrequests.
ThisformcanbeusedbyagenciestorequestanextensionoftimetoprocessanFOIrequestortonotifyan
agreedextensionoftime.
PleasenotethatifanagencydoesnotprovidetheInformationCommissionerwithadequatereasons,the
extensionoftimerequestmayberefused.
Furtherguidanceandadviceforagenciesaboutextensionoftimeforprocessingrequests
(https://www.oaic.gov.au/freedom-of-information/guidance-and-advice/extension-of-time-for-processing-requests/),
includingthedetailstobeincludedinarequest,isavailableonourwebsite(https://www.oaic.gov.au/).
AnagencymayapplytovarytheextensionifanearlierextensiongrantedbytheOAICisinsufficient,howeverthe
agencymustexplainwhathaschangedsincetheinitialextensionoftimerequestandprovidereasonsforwhya
variationtotheextensionisjustified.
Youcansavethisformatanypointandreturntocompleteitwithin3days.Ifyoudonotsubmityoursavedform
within3daysitwil bepermanentlyerasedfromthesecureserver.

PLEASENOTE:
Tosaveyourform,clickontheSaveandClosebuttonatthetopofthisform.
Refreshingyourbrowserwil clearanyinformationthatyouhavenotsaved.Ifyouneedtorefreshyour
browserwhilecompletingthisformandwishtokeepyourchangespleasesavetheformfirst.
ThisrequestmaybesubjecttotheFreedomofInformationAct1982.
Ifyouhaveanyquestionsaboutmakinganextensionoftimerequestorhavetroublecompletingthisformplease
xxxxxxxxxxxxxxxxxx@xxxx.xxx.auorcal ourenquirieslineon1300363992.
Yourpersonalinformation
Wewil handleyourpersonalinformationinaccordancewiththeAustralianPrivacyPrinciples.
Ifyouhaveanyquestionsaboutthepersonalinformationwecol ectandhowwewil handleyourinformation,
pleasecontacttheOAICorseeourprivacypolicy(http://www.oaic.gov.au/privacy-policy-summary)availableon
ourwebsite.
Beforeyoustart

AR22/00021    002
Beforeyoustart
Toensureyouareusingthecorrectform,pleaseselectoneofthefollowingoptions. *
Iamnotifyingoforrequestinganextensionoftime
IamrequestingareviewofanFOIdecision
IwanttocomplainaboutthehandlingofmyFOIrequest
Iamsubmittingthisnotificationorrequestonbehalfof: *
AustralianGovernmentAgency
Minister
Agencydetails
AdministrativeAppealsTribunal
Attorney-General'sDepartment
AustralianFederalPolice
AustralianSecuritiesandInvestmentsCommission
AustralianTaxationOffice
AustralianTransactionReportsandAnalysisCentre(AUSTRAC)
Comcare
DepartmentofDefence
DepartmentoftheEnvironmentandEnergy
DepartmentofHealth
DepartmentofHomeAffairs
DHS-ServicesAustralia
DepartmentofVeterans’Affairs
ImmigrationAssessmentAuthority
NationalDisabilityInsuranceAgency
Other
FOIreferencenumber
PleaseprovideyourinternalFOIreferencenumberforthisnotificationorrequest: *
LEX47367
Yourdetails
Pleasenotethatweareunabletoacceptanonymousrequests.You
mustprovideanemailorpostaladdresssothatwecansendyou

AR22/00021    003
notices.
Title
Givenname *
Familyname *
Preferredcontactmethod(youmustprovideatleastonecontactmethod) *
Email
Phone
Post
Other
Emailaddress *
@dva.gov.au
Phone(daytime)
Mobile
Includeareacode
Postaladdress
Starttypingful addresshere..
Othercontactdetails(eg.faxorinternationaladdress)
FOIapplicantdetails
IstheFOIapplicant
anIndividual
anOrganisation

AR22/00021    004
Title
Ms
Givenname *
Familyname *
Verity
Pane
Preferredcontactmethod(youmustprovideatleastonecontactmethod) *
Email
Phone
Post
Other
Emailaddress *
xxxxxxxxxxxxxxxxxxxxxxxxx@xxxxxxxxxxx.xxx.xx
Phone(daytime)
Mobile
Includeareacode
Postaladdress
Starttypingful addresshere..
Othercontactdetails(eg.faxorinternationaladdress)
IstheFOIapplicantrepresented *
Yes
No
Extensiondetails

AR22/00021    005
Pleaseselectthetypeofextensionyouareseeking *
Extensionoftimenotificationwiththeagreementoftheapplicant(s15AA)
Extensionoftimetoprocesscomplexorvoluminousrequests(s15AB)
Extensionwheredecisionnotmadewithintime(s15AC)
Extensionwhereinternalreviewdecisionnotmadewithintime(s54D)
Extensionwhereamendment/annotationrequestnotmadeintime(s51DA)
Hasthestatutorytimeperiodforprocessingalreadyrunout?Thatis,hasadeemeddecisionalreadybeenmade? *
Yes
No
DateyoureceivedtheFOIrequest *
03Jan2022
Currentdatethedecisionisdue *
02Feb2022
Requestedlengthofextension(numberofdays) *
30
Newdecisionduedateifextensiongranted *
04Mar2022
Didyouapproachtheapplicantforanextensionoftimeunders15AA
Yes
No
Pleaseprovideyourinternalreference,and/ortheOAICreferenceforthisnotificationorrequest?*
LEX47367
Whatwastheoutcome?Didtheapplicantraiseanyconcerns?*
Noresponsereceived.
Hastheprocessingperiodbeenextendedasaresultofotherstatutoryprovisions,orareyouconsideringsuchanextension?*
(Forexample,throughconsultationprovisionsorprovisionsaboutchargesthatimpactonthestatutoryduedate)
Yes
No
Hastheapplicantraisedanyconcernsaboutdelays? *
Yes
No


AR22/00021    006
Pleaseprovideatimelinesettingouttheworkalreadycompletedinordertoprocessthisrequest,theworkundertakenonthis
requestfollowinganyearlierextensiongrantedandtheexpectedtimelineforcompletingtheFOIrequest. *
FOIrequestreceived3January2022
Acknowledgmentsent11January2022
Searchenquiriessenttoanddiscussionshadwithrelevantbusinessareasbetween13
January2022and19January2022
Pleasealsoexplainthereasonsfortherequestandwhyanextensionwouldbejustified.Requestsforlongerextensionsoftime
(morethan30days)willrequiregreaterjustification.
Youwillneedtoaddress:
whytherequestisconsideredcomplexorvoluminous
anyconsultationwiththeapplicantconcerninglengthoftime
whetherotheragenciesorpartieshaveaninterestintherequest
measuresthatwillbetakentoensureadecisionwillbemadewiththeperiodofextensiongrantedandtokeepthe
applicantinformedaboutprogress.
GenerallytheOAICwillconsulttheapplicantwheretheextensionsoughtisforaperiodlongerthan30daysorwheretheagencyis
seekingtovary(furtherextend)anearlierextensiongrantedbytheOAIC.Duringconsultation,theOAICwilloftensendthe
applicantacopyoftheEOTapplication,sopleaseadviseifitcontainsanythingsensitivethatshouldnotbepassedon.
Reasons*
InresponsetotheApplicant'srequesttheDepartmenthasundertakenaseriesofsearches
tolocatethereportsrequestedbyMsPane.Specifical ywehaveconsultedwiththe
fol owingbusinessareasoftheDepartment:
-ContractAdvisoryServices
-Secretary
-RecordsManagement
Asaresultofthesesearchestodateonlyreferencestodocumentshavebeenlocated.It
appearsduetotheageoftherequestedmaterial(2008/2009)thatfurthertimewil be
requiredtosearchandassesshistoricalrecordsandelectronicstoragelocationstoproperly
satisfythedecisionmakerthatsufficientsearcheshavebeenundertaken.
PleaseprovideacopyoftheFOIapplicant'soriginalFOIrequestandanyrevisionstothescopeoftheFOIrequest.*
Filesyouat achmust:
bein*.pdf,*.docx,*.doc,*.txt,*.jpg,*.gif,*.pngformat
benomorethanfivefiles
intotalbenolargerthan20MB.
OriginalemailLEX47367.PNG
Ifyouhavedocumentstoattachtothisform,pleasedosohere:
Filesyouat achmust:
bein*.jpg,*.gif,*.png,*.pdf,*.doc,*.docx,*.txt,*.xls,*.xlsxformat
benomorethanfivefiles
intotalbenolargerthan20MB.

AR22/00021    007
Submission
Submittingyourrequest
Youcansavethisformatanypointandreturntocompleteitwithin3days.Ifyoudonotsubmityoursavedform
within3daysitwil bepermanentlyerasedfromthesecureserver.
Pleasereviewtheinformationthatyouhaveprovidedinyourrequest.Ifyouwouldliketochangeanything,you
canreturntotherelevantsectionusingtheGoBackbutton.
Whenyouarereadytosubmityourform,clicktheSubmitbuttonbelow.
Onceyousubmityourform,youwil betakentoaconfirmationpage.Thispagewil provideareceiptnumberfor
yoursubmission,andyouwil beabletodownloadacopyofyourcompletedformorhaveacopysenttoanemail
addressofyourchoice.
Adecisiononyourrequestwil usual ybeprovidedwithinfiveworkingdays.IncertaincircumstancestheOAIC
mayneedtoconsultwiththeFOIapplicantorotheraffectedparties.Ifthisisthecase,theextensionmaytake
longertoprocess.
TheOAIC'sprocessingofanEOTapplicationmayalsotakelongerthanfivedaysiffurtherinformationis
required.Itisimportantthatagenciesprovideacompleteapplicationinthefirstinstance.IncompleteEOT
applicationsmayresultinanextensionbeingdenied.


AR22/00021    008
Referencecode:2AT8FBXN
ICRequestForm
–Agency
extensionoftime
forprocessingan
FOIrequest
Gettingstarted
Aboutthisform
TheOfficeoftheAustralianInformationCommissioner(OAIC)cangrantextensionsoftimetoagencies
whoareprocessingFreedomofInformationrequests.
ThisformcanbeusedbyagenciestorequestanextensionoftimetoprocessanFOIrequestortonotify
anagreedextensionoftime.
PleasenotethatifanagencydoesnotprovidetheInformationCommissionerwithadequatereasons,the
extensionoftimerequestmayberefused.
Furtherguidanceandadviceforagenciesaboutextensionoftimeforprocessingrequests
(https://www.oaic.gov.au/freedom-of-information/guidance-and-advice/extension-of-time-for-processing-
requests/),includingthedetailstobeincludedinarequest,isavailableonourwebsite
(https://www.oaic.gov.au/).
AnagencymayapplytovarytheextensionifanearlierextensiongrantedbytheOAICisinsufficient,
howevertheagencymustexplainwhathaschangedsincetheinitialextensionoftimerequestandprovide
reasonsforwhyavariationtotheextensionisjustified.
Youcansavethisformatanypointandreturntocompleteitwithin3days.Ifyoudonotsubmityour
savedformwithin3daysitwil bepermanentlyerasedfromthesecureserver.

PLEASENOTE:
Tosaveyourform,clickontheSaveandClosebuttonatthetopofthisform.
Refreshingyourbrowserwil clearanyinformationthatyouhavenotsaved.Ifyouneedtorefresh
yourbrowserwhilecompletingthisformandwishtokeepyourchangespleasesavetheformfirst.
ThisrequestmaybesubjecttotheFreedomofInformationAct1982.
Ifyouhaveanyquestionsaboutmakinganextensionoftimerequestorhavetroublecompletingthisform
xxxxxxxxxxxxxxxxxxxxxxxx@xxxx.xxx.auorcal ourenquirieslineon1300363992.
Yourpersonalinformation
Wewil handleyourpersonalinformationinaccordancewiththeAustralianPrivacyPrinciples.
Ifyouhaveanyquestionsaboutthepersonalinformationwecol ectandhowwewil handleyour
information,pleasecontacttheOAICorseeourprivacypolicy(http://www.oaic.gov.au/privacy-policy-
summary)availableonourwebsite.
Beforeyoustart
Toensureyouareusingthecorrectform,pleaseselectoneofthefollowingoptions. *

AR22/00021    009
Toensureyouareusingthecorrectform,pleaseselectoneofthefollowingoptions. *
Iamnotifyingoforrequestinganextensionoftime
IamrequestingareviewofanFOIdecision
IwanttocomplainaboutthehandlingofmyFOIrequest
Iamsubmittingthisnotificationorrequestonbehalfof: *
AustralianGovernmentAgency
Minister
Agencydetails
AdministrativeAppealsTribunal
Attorney-General'sDepartment
AustralianBroadcastingCorporation
AustralianFederalPolice
AustralianPrudentialRegulationAuthority
AustralianSecuritiesandInvestmentsCommission
AustralianTaxationOffice
AustralianTransactionReportsandAnalysisCentre(AUSTRAC)
Comcare
CommonwealthOmbudsman
DepartmentofAgriculture,WaterandtheEnvironment
DepartmentofDefence
DepartmentofForeignAffairsandTrade
DepartmentofHealth
DepartmentofHomeAffairs
DepartmentofIndustry,Science,EnergyandResources
DepartmentofthePrimeMinisterandCabinet
DepartmentofSocialServices
DepartmentoftheTreasury
DepartmentofVeterans’Affairs
ImmigrationAssessmentAuthority
NationalDisabilityInsuranceAgency
NorfolkIslandRegionalCouncil
ServicesAustralia
TheAustralianNationalUniversity
Other

AR22/00021    010
FOIreferencenumber
PleaseprovideyourinternalFOIreferencenumberforthisnotificationorrequest: *
LEX47367
Yourdetails
Pleasenotethatweareunabletoacceptanonymousrequests.You
mustprovideanemailorpostaladdresssothatwecansendyou
notices.
Title
Givenname *
Familyname *
Preferredcontactmethod(youmustprovideatleastonecontactmethod) *
Email
Phone
Post
Other
Emailaddress *
xxxxxxxxxxx.xxxxxx@xxx.xxx.xx
Phone(daytime)
Mobile
Includeareacode
Postaladdress
Starttypingful addresshere.
Othercontactdetails(eg.faxorinternationaladdress)

AR22/00021    011
FOIapplicantdetails
IstheFOIapplicant
anIndividual
anOrganisation
Title
Ms
Givenname *
Familyname *
Verity
Pane
Preferredcontactmethod(youmustprovideatleastonecontactmethod) *
Email
Phone
Post
Other
Emailaddress *
xxxxxxxxxxxxxxxxxxxxxxxxx@xxxxxxxxxxx.xxx.xx
Phone(daytime)
Mobile
Includeareacode
Postaladdress
Starttypingful addresshere.
Othercontactdetails(eg.faxorinternationaladdress)
IstheFOIapplicantrepresented *
Yes
No

AR22/00021    012
Extensiondetails
Pleaseselectthetypeofextensionyouareseeking *
Extensionoftimenotificationwiththeagreementoftheapplicant(s15AA)
Extensionoftimetoprocesscomplexorvoluminousrequests(s15AB)
Extensionwheredecisionnotmadewithintime(s15AC)
Extensionwhereinternalreviewdecisionnotmadewithintime(s54D)
Extensionwhereamendment/annotationrequestnotmadeintime(s51DA)
Hasthestatutorytimeperiodforprocessingalreadyrunout?Thatis,hasadeemeddecisionalreadybeenmade? *
Yes
No
DateyoureceivedtheFOIrequest *
03Jan2022
Currentdatethedecisionisdue *
18Mar2022
Requestedlengthofextension(numberofdays) *
16
Newdecisionduedateifextensiongranted *
05Apr2022
Didyouapproachtheapplicantforanextensionoftimeunders15AA
Yes
No
Whydidyoudecidenottoapproachtheapplicantforanextensionoftimeunders15AA*
On20January2022,theDepartmentsoughta15AAextensionoftimefromtheapplicant,towhichnoresponsewasreceived.
Accordingly,anextensionwasgrantedbytheOAICon2February2022for14daysundersection15AB.Afterthisextensionwas
granted,theDepartmentidentifiedseveralthirdpartiestobeconsultedpriortothereleaseofanydocuments.Weareseekingan
additional16dayextensionfromtheOAICtotheirabilitytoextendupto30days.
Hastheprocessingperiodbeenextendedasaresultofotherstatutoryprovisions,orareyouconsideringsuchanextension?*
(Forexample,throughconsultationprovisionsorprovisionsaboutchargesthatimpactonthestatutoryduedate)
Yes
No
PleaselisttheseandhowtheyhaveimpactedontheduedatefortheFOIapplication *
Wehaveundertakenaseriesofthirdpartyconsultationsbutarestillawaitingnumerousresponses.Responseswehave
receivedfromthirdpartieshaveindicatedalackofconsenttodisclosesomeorallofthematerialconcerningthethird
parties.
Thereportshavepotentiallysensitivecommercialinformationofthirdpartiesandthedepartmentwishestoreceivea
responsefromallthirdpartiespriortomakingadecision.Thiswillensurethedepartmentisinapositiontomakeafulland
properdecisiononaccess,inconsiderationofthesensitivitiesraisedbythesethirdpartiesandthepossibleapplicable
exemptionprovisionsthatmaybeavailabletotheFOIdecisionmaker.
Hastheapplicantraisedanyconcernsaboutdelays? *
Yes
No

AR22/00021    013
Pleaseprovideatimelinesettingouttheworkalreadycompletedinordertoprocessthisrequest,theworkundertakenonthisrequest
followinganyearlierextensiongrantedandtheexpectedtimelineforcompletingtheFOIrequest. *
On20January2022theDepartmentsoughta15AAextensionoftimefromtheapplicant,towhichnoresponsewasreceived.An
extensionwasgrantedbytheOAICon2February2022for14daysundersection15AB.Afterthisextensionwasgranted,the
Departmentidentifiedseveralthirdpartiestobeconsultedpriortothereleaseofanydocuments.
Followinginitialdifficultieslocatingtherequestreportwhichwereoutlinedinourextensionoftimeapplication(RQ22/00357).
Internalbusinessareaconsultationswereundertakenonthenatureofthereportanditwasdecidedthataseriesofthirdparty
consultationswouldbeappropriate.On16February2022theapplicantwasnotifiedoftherequirementtoundertakeconsultations
andthesubsequent30dayextensionoftime.
Wehaveundertakenconsultationsbutarestillawaitingaresponsefromaseveralthirdparties.Duetothehistoricalnatureofthe
report,thedepartmentalsoencounteredsomedifficultiesobtainingcurrentcontactinformationforsomeofthesethirdparties.
Pleasealsoexplainthereasonsfortherequestandwhyanextensionwouldbejustified.Requestsforlongerextensionsoftime(more
*
than30days)willrequiregreaterjustification.
Youwillneedtoaddress:
whytherequestisconsideredcomplexorvoluminous
anyconsultationwiththeapplicantconcerninglengthoftime
whetherotheragenciesorpartieshaveaninterestintherequest
measuresthatwillbetakentoensureadecisionwillbemadewiththeperiodofextensiongrantedandtokeeptheapplicant
informedaboutprogress.
GenerallytheOAICwillconsulttheapplicantwheretheextensionsoughtisforaperiodlongerthan30daysorwheretheagencyis
seekingtovary(furtherextend)anearlierextensiongrantedbytheOAIC.Duringconsultation,theOAICwilloftensendtheapplicanta
copyoftheEOTapplication,sopleaseadviseifitcontainsanythingsensitivethatshouldnotbepassedon.
Reasons*
Therequestiscomplexasitisforreportsfrom2008/2009.Duetothehistoricnatureofthereports,theDepartmentinitiallyhad
difficultylocatingthereports.Thereareseveralthirdpartieswhichhaveaninterestinthereportsandconsultationsareongoing.We
hopetoreceiveresponsesfromthirdpartiesinthecomingweekandwillendeavourtohaveourdecisionmadeinatimelymatter
onceresponseshavebeenreceived.
PleaseprovideacopyoftheFOIapplicant'soriginalFOIrequestandanyrevisionstothescopeoftheFOIrequest.*
Filesyouat achmust:
bein*.pdf,*.docx,*.doc,*.txt,*.jpg,*.gif,*.pngformat
benomorethanfivefiles
intotalbenolargerthan20MB.
47367originalrequest.pdf
Ifyouhavedocumentstoattachtothisform,pleasedosohere:
Filesyouat achmust:
bein*.jpg,*.gif,*.png,*.pdf,*.doc,*.docx,*.txt,*.xls,*.xlsxformat
benomorethanfivefiles
intotalbenolargerthan20MB.

AR22/00021    014
Submission
Submittingyourrequest
Youcansavethisformatanypointandreturntocompleteitwithin3days.Ifyoudonotsubmityour
savedformwithin3daysitwil bepermanentlyerasedfromthesecureserver.
Pleasereviewtheinformationthatyouhaveprovidedinyourrequest.Ifyouwouldliketochangeanything,
youcanreturntotherelevantsectionusingtheGoBackbutton.
Whenyouarereadytosubmityourform,clicktheSubmitbuttonbelow.
Onceyousubmityourform,youwil betakentoaconfirmationpage.Thispagewil provideareceipt
numberforyoursubmission,andyouwil beabletodownloadacopyofyourcompletedformorhavea
copysenttoanemailaddressofyourchoice.
Adecisiononyourrequestwil usual ybeprovidedwithinfiveworkingdays.Incertaincircumstancesthe
OAICmayneedtoconsultwiththeFOIapplicantorotheraffectedparties.Ifthisisthecase,the
extensionmaytakelongertoprocess.
TheOAIC'sprocessingofanEOTapplicationmayalsotakelongerthanfivedaysiffurtherinformationis
required.Itisimportantthatagenciesprovideacompleteapplicationinthefirstinstance.IncompleteEOT
applicationsmayresultinanextensionbeingdenied.

AR22/00021    015
  
Our reference: RQ22/00357 
Agency reference: LEX 47367 
Ms Verity Pane 
By email: xxxxxxxxxxxxxxxxxxxxxxxxx@xxxxxxxxxxx.xxx.xx 
Notification to: xxxxxxxxxxx.xxx@xxx.xxx.xx 
Extension of time under s 15AB 
Dear Ms Pane 
On 25 January 2022, the Department of Veterans' Affairs (Department) applied for further 
time to make a decision on your FOI request of 3 January 2022 under the Freedom of 
Information Act 1982 (Cth) (the FOI Act). 
This application was made on the basis that the processing period is insufficient to deal 
adequately with your FOI request, because it is complex. 
The Department attempted to obtain an agreement under s 15AA of the FOI Act for an 
extension of time from you. The Department advised that it did not receive a response from 
you. 
Decision 
As a delegate of the Information Commissioner, I am authorised to make decisions on 
applications for extensions of time under s 15AB of the FOI Act. 
Whilst the Department has requested an extension of time until 4 March 2022 to provide a 
decision, I have decided to grant the Department an extension of time under s 15AB(2) of the 
FOI Act to 16 February 2022. I am satisfied that an extension of time is justified, because the 
request is complex. My reasons and considerations follow: 
•  the Department has advised that it has undertaken a series of searches to locate the 
reports you have requested 
•  the Department’s FOI team has consulted with three business areas: Contract 
Advisory Services, Secretary and Records Management, and 
1300 363 992 
T +61 2 9284 9749 
GPO Box 5218  
www.oaic.gov.au 
xxxxxxxxx@xxxx.xxx.xx 
F +61 2 9284 9666 
Sydney NSW 2001 
ABN 85 249 230 937 
 


AR22/00021    016
•  the Department has further advised that searches to date have only located 
references to documents. As such, it appears that due to the age of the requested 
material (2008/2009), further time will be search and assess historical records and 
electronic storage locations to properly satisfy the decision maker that sufficient 
searches have been undertaken. 
I consider an extension of time of 14 days under s 15AB of the FOI Act to be appropriate in 
this circumstance, particularly in consideration of the age of the documents requested and 
to al ow the Department further opportunity to take all reasonable steps to find documents 
within the scope of the request given the results of searches conducted to date. 
Contact 
If you have any questions about this letter, please contact me on (02) 9284 9721 or via email 
to shel xx.xxxxxx@xxxx.xxx.xx. In all correspondence please include OAIC reference: 
RQ22/00357.  
Yours sincerely 
 
Shelley Napper 
Assistant Director Investigations and Compliance 
FOI Regulatory Group   
2 February 2022   
Review rights 
If you disagree with the Office of the Australian Information Commissioner’s (OAIC) decision 
you can apply to the Federal Court of Australia or the Federal Circuit Court for a review of a 
decision of the Information Commissioner if you think that a decision by the Information 
Commissioner to grant an extension of time is not legal y correct. You can make this 
application under the Administrative Decisions (Judicial Review) Act 1977
 
The Court will not review the merits of your case but it may refer the matter back to the 
Information Commissioner for further consideration if it finds the decision was wrong in law 
or the Information Commissioner’s powers were not exercised properly. 
 
An application for review must be made to the Court within 28 days of the OAIC sending the 
decision to you. You may wish to seek legal advice as the process can involve fees and costs. 
Please contact the Federal Court registry in your state or territory for more information, or 
visit the Federal Court website at http://www.fedcourt.gov.au/. 

 

AR22/00021    017
Further information 
Further information about how applications to extend the timeframe to process an FOI 
request are handled by the OAIC can be found published on our website: 
For FOI applicants: How to make an FOI request: Extensions of time 
For agencies and ministers: Guidance and advice: Extension of time for processing 
requests 
The OAIC has the power to investigate complaints about an agency’s actions under the 
Freedom of Information Act 1982 (FOI Act). This is a separate process from asking for an 
Information Commissioner review fol owing a decision made under the FOI Act. Complaints 
usual y focus on how an agency has handled your FOI request or complied with other 
obligations under the FOI Act, rather than the decision itself. 
In some cases, the Information Commissioner's investigation of a complaint may lead to the 
agency addressing the issues that you have complained about. In other cases, the 
Information Commissioner may make suggestions or recommendations that the agency 
should implement. The Information Commissioner can only make non-binding 
recommendations as a result of a complaint. You and the agency will be notified of the 
outcome of the investigation. 
FOI complaints to the OAIC must be made in writing. Our preference is for you to use 
the online FOI complaint form if at al  possible. 
Further information about how to make a complaint can be found published on our website: 
https://www.oaic.gov.au/freedom-of-information/reviews-and-complaints/make-an-foi-
complaint/ 

 

Document Outline