Consultant Reports - One DVA and Benchmarking of Costs of Service

Currently waiting for a response from Department of Veterans' Affairs, they should respond promptly and normally no later than (details).

Dear Department of Veterans' Affairs,

I seek copy of the Ian Lindenmayer report on the implementation and effects of the introduction of the 'One DVA' model, which was provided around 2008-2009 to DVA.

I seek copy of the Friday Group report on the benchmarking of costs of service of DVA, which was provided around 2008 to DVA.

Yours faithfully,

Verity Pane

INFORMATION.LAW, Department of Veterans' Affairs

Dear Ms Pane,

 

Freedom of Information Request: LEX 47367

 

I refer to your request for access to documents held by the Department of
Veterans’ Affairs (Department) under the Freedom of Information Act 1982
(FOI Act). Your request was received by the Department on 3 January 2022
and was made in the following terms:

 

I seek copy of the Ian Lindenmayer report on the implementation and
effects of the introduction of the 'One DVA' model, which was provided
around 2008-2009 to DVA.

 

I seek copy of the Friday Group report on the benchmarking of costs of
service of DVA, which was provided around 2008 to DVA

 

In accordance with section 15(5)(b) of the FOI Act, the due date for a
decision on your request is 2 February 2021.

 

Publication of documents

Please note that information released under the FOI Act may later be
published online on our disclosure log at
[1]https://www.dva.gov.au/about-dva/freedom...
subject to certain exceptions, such as if the documents relate to your own
personal information. The Department will advise you in its decision
whether details of your request will be published on the disclosure log or
not.

Contacting us about your request

 

We will contact you using the email address you have provided. Please
advise if you would prefer us to use an alternative means of contact.

 

If you have any questions, please contact me using the following details:

 

Post: Information Law Section, Legal Services & Audit Branch

GPO Box 9998 CANBERRA ACT 2601

Facsimile: (02) 6289 6337

Email: [2][email address]

 

Kind Regards

 

Jasmine (Position Number 62329540)

FOI Officer

Information Law Section

Legal Services and Audit Branch

Department of Veterans’ Affairs

e [3][email address]

 

References

Visible links
1. https://www.dva.gov.au/about-dva/freedom...
2. mailto:[email address]
3. mailto:[email address]

INFORMATION.LAW, Department of Veterans' Affairs

Dear Ms Pane,

 

Please see email correspondence below.

 

Chantal (Position Number 62212962)

Senior Legal Officer

Information Law Section

Legal Services and Audit Branch

Department of Veterans’ Affairs

e [1][email address]

 

 

From: /O=EXCHANGE/OU=EXCHANGE ADMINISTRATIVE GROUP
(FYDIBOHF23SPDLT)/CN=RECIPIENTS/CN=4A322798D8AB43BC8784A18F0F1C5F4C-CJT029
Sent: Tuesday, 11 January 2022 2:43 PM
To: '[FOI #8240 email]'
<[FOI #8240 email]>
Cc: INFORMATION.LAW <[email address]>
Subject: FOI Request - LEX 47367 - Acknowledgement [SEC=OFFICIAL]

 

Dear Ms Pane,

 

Freedom of Information Request: LEX 47367

 

I refer to your request for access to documents held by the Department of
Veterans’ Affairs (Department) under the Freedom of Information Act 1982
(FOI Act). Your request was received by the Department on 3 January 2022
and was made in the following terms:

 

I seek copy of the Ian Lindenmayer report on the implementation and
effects of the introduction of the 'One DVA' model, which was provided
around 2008-2009 to DVA.

 

I seek copy of the Friday Group report on the benchmarking of costs of
service of DVA, which was provided around 2008 to DVA

 

In accordance with section 15(5)(b) of the FOI Act, the due date for a
decision on your request is 2 February 2021.

 

Publication of documents

Please note that information released under the FOI Act may later be
published online on our disclosure log at
[2]https://www.dva.gov.au/about-dva/freedom...
subject to certain exceptions, such as if the documents relate to your own
personal information. The Department will advise you in its decision
whether details of your request will be published on the disclosure log or
not.

Contacting us about your request

 

We will contact you using the email address you have provided. Please
advise if you would prefer us to use an alternative means of contact.

 

If you have any questions, please contact me using the following details:

 

Post: Information Law Section, Legal Services & Audit Branch

GPO Box 9998 CANBERRA ACT 2601

Facsimile: (02) 6289 6337

Email: [3][email address]

 

Kind Regards

 

Jasmine (Position Number 62329540)

FOI Officer

Information Law Section

Legal Services and Audit Branch

Department of Veterans’ Affairs

e [4][email address]

 

References

Visible links
1. mailto:[email address]
2. https://www.dva.gov.au/about-dva/freedom...
3. mailto:[email address]
4. mailto:[email address]

INFORMATION.LAW, Department of Veterans' Affairs

Dear Ms Pane

 

Freedom of Information Request: LEX 47367

 

I refer to your request for access to documents held by the Department of
Veterans’ Affairs (Department) under the Freedom of Information Act 1982
(FOI Act). Your request was received by the Department on 3 January 2022
and was made in the following terms:

 

I seek copy of the Ian Lindenmayer report on the implementation and
effects of the introduction of the 'One DVA' model, which was provided
around 2008-2009 to DVA.

 

I seek copy of the Friday Group report on the benchmarking of costs of
service of DVA, which was provided around 2008 to DVA.

 

In accordance with section 15(5)(b) of the FOI Act, the due date for a
decision on your request is 2 February 2022.

 

When the processing period may be extended or suspended

 

Given the historical nature of the documents to which access is sought
(2008), I have had to undertake a number of searches and make a number of
enquiries in order to identify the relevant business area/s to direct my
searches.  This has taken some time.  In the circumstances, I am seeking
your agreement to a 30 day extension of time under [1]section 15AA of the
FOI Act.

 

If you are agreeable, this would make the new decision date for your
request 4 March 2022.

 

Please advise no later than COB on Friday, 21 January 2022 if you agree to
the extension of time.

 

Thank you for your consideration, I await your response.

 

Regards

 

 

Jasmine (Position Number 62329540)

Information Access Officer

Information Law Section

Legal Services and Audit Branch

Department of Veterans’ Affairs

e [2][email address]

 

 

References

Visible links
1. http://www8.austlii.edu.au/cgi-bin/viewd...
2. mailto:[email address]

Verity Pane left an annotation ()

It is inappropriate to provide just one business day to respond to such matters.

Dear INFORMATION.LAW,

As this FOI was made 20 days ago, has a search minute been issued?

Yours sincerely,

Verity Pane