PO Box 7820 Canberra BC ACT 2610
2 August 2022
Our reference: LEX 68161
OpenWelfare
By email:
xxxxxxxxxxxxxxxxxxxxxxxxx@xxxxxxxxxxx.xxx.xx Dear OpenWelfare
Request - Administrative Access
I refer to your request received by Services Australia (the agency) on 2 June 2022, and revised
on 15 June 2022, for access under the
Freedom of Information Act 1982 (FOI Act), made in
the following terms:
As of writing 520 out of 5230 (About 10%) of all Operational Blueprint pages feature a
warning at the top:
"This procedure is under review. An Operational Message about this content exists."
eg
https://operational.servicesaustralia.gov.au/public/Pages/job-seekers/001-09040120-
01.html
Normally, outside of Centrelink - reviews are made for reasons. This message is
obtuse - as an outsider I don't fully understand what this message means.
Could you please, in an administrative fashion, not under the FOI act - briefly explain
these messages and why they exist to me and the rest of the public on right to know?
in addition -
I request under the Freedom of Information act 1982, copies of the following
documents:
*Internal documents providing advice on how to use this message should that exist
*Written records of internal discussion (memo, email, etc) where a blueprint status was
changed to “This procedure is under review. An Operational Message about this
content exists”, for the two most recent operational blueprints where this change has
occurred with documentation to support them.
Services Australia has administrative access arrangements ('the arrangements') for the
release of certain documents. The arrangements do not extend to information of third parties
or staff details. You have indicated in your request that you are seeking some information to
be released to you under these arrangements, specifically:
Could you please, in an administrative fashion, not under the FOI act - briefly explain
these messages and why they exist to me and the rest of the public on right to know?
Services Australia has identified one document (totalling one page) which relates to the
administrative component of your request seeking an explanation. It has been determined that
the document is suitable for release via the arrangements.
As this part of your FOI request has been addressed, it is taken to be withdrawn.
The agency will continue to process the remainder of your request in accordance with the FOI
Act.
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How we will send the document to you
The document is attached.
This part of your request has now been finalised.
Further assistance
If you have any questions please emai
l xxx.xxxxx.xxxx@xxxxxxxxxxxxxxxxx.xxx.xx. Yours sincerely
Leanne
Authorised FOI Decision Maker
Freedom of Information Team
Information Access Branch | Legal Services Division
Services Australia
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