Document Bundle FOIREQ2200225.pdf

FOIComplaintForm
ReferenceCode:4Y9HJSKN
Gettingstarted
Aboutthisform
TheOfficeoftheAustralianInformationCommissionercaninvestigatecomplaintsabouttheconductof
AustralianGovernmentagenciesmakingdecisionsundertheFreedomofInformationAct1982(FOI
Act).Youcanusethisformtolodgeacomplaint.
Complaintsusual yfocusonhowanagencyhashandledyourFOIrequestorcompliedwithother
obligationsundertheFOIAct.FurtherinformationabouttheFOIcomplaintsprocess
(https://www.oaic.gov.au/freedom-of-information/foi-guidelines/part-11-complaints-and-investigations/)is
availableonourwebsite.
TheOAICencouragesyoutolodgeyourcomplaintwiththeagency,beforelodgingyourcomplaintwith
us.
TheOAICdoesnotinvestigateFOIcomplaintsthatrelatetoMinistersorcomplaintsaboutState,
Territoryorlocalgovernmentagencies.
MakingacomplaintisaseparateprocessfromapplyingforanInformationCommissionerreviewofan
FOIdecisionmadebyanagency.FurtherinformationaboutInformationCommissionerreviews
(https://www.oaic.gov.au/freedom-of-information/foi-guidelines/part-10-review-by-the-information-
commissioner/)isavailableonourwebsite.
TheCommissioner’sviewisthatmakingacomplaintisnotanappropriatemechanismwhereICreview
isavailable,unlessthereisaspecialreasontoundertakeaninvestigationandthemattercanbedealt
withmoreappropriatelyandeffectivelyinthatmanner.ICreviewwil ordinarilybethemoreappropriate
avenueforapersontoseekreviewofthemeritsofanFOIdecision,particularlyanaccessrefusalor
accessgrantdecision.
FurtherinformationaboutthedifferencebetweenFOIcomplaintsandICreviews
(https://www.oaic.gov.au/freedom-of-information/frequently-asked-questions/what-is-the-difference-
between-a-complaint-and-an-application-for-review-of-an-freedom-of-information-decision/)isavailable
onourwebsite.
Whenyoulodgeacomplaintwithus,wewil assessittodeterminewhetheritwouldbemore
appropriatelyhandledasanICreview.Wewil letyouknowifwedecidetotreatyourcomplaintasan
ICreview.
xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx@xxxx.xxx.auorcal our
enquirieslineon1300363992.
Yourpersonalinformation
Wewil handleyourpersonalinformationinaccordancewiththeAustralianPrivacyPrinciples.
Ifyouhaveanyquestionsaboutthepersonalinformationwecol ectandhowwewil handleyour
information,pleasecontacttheOAICorseeourprivacypolicy(http://www.oaic.gov.au/privacy-policy-
summary)availableonourwebsite.

Beforeyoustart
TheOAICusestheAustralianGovernment’sSmartFormservice,whichenablesourformstobelodged
onlineusingapersonalcomputerormobiledevice.Whenyousaveorsubmitaformusingthisservice,
itisencryptedandstoredonasecureserverlocatedinAustraliaandcontrol edbytheDepartmentof
Industry.Onceyouhavesubmittedyourcompletedform,wewil downloadanddecryptit.Yourformwil
thenbepermanentlyerasedfromthesecureserverwithin72hours.Youcansavetheformatany
pointandreturnwithin3daystocompleteit.Ifyouhavenotsubmittedyourformwithin3daysitwil be
permanentlyerasedfromthesecureserver.
Whathappenstoyourapplication?
TheOAICwil assesstheinformationyouhaveprovidedanddecidetheappropriatenextsteps.Wewil
thencontactyou.Youcanalsocontactusinwriting,xxxxxxx@xxxx.xxx.xx,fax,phoneorinperson
byvisitingourofficeatLevel3,175PittSt,SydneyNSW2000.
Yourdetails-thecomplainant
Previousdealings
IfyouhavelodgedacomplaintorenquirywiththeOAICbefore,pleaseprovideyourpreviousreferencenumber
(forexample,CP18/00000orEN18/00000).

Yourrepresentativesdetails
Doyouhavesomeoneyouwouldliketorepresentyouinyourcomplaint *
Yes
No

FOIComplaintForm
ReferenceCode:S6JNVC75
Gettingstarted
Aboutthisform
TheOfficeoftheAustralianInformationCommissionercaninvestigatecomplaintsabouttheconductof
AustralianGovernmentagenciesmakingdecisionsundertheFreedomofInformationAct1982(FOI
Act).Youcanusethisformtolodgeacomplaint.
Complaintsusual yfocusonhowanagencyhashandledyourFOIrequestorcompliedwithother
obligationsundertheFOIAct.FurtherinformationabouttheFOIcomplaintsprocess
(https://www.oaic.gov.au/freedom-of-information/foi-guidelines/part-11-complaints-and-investigations/)is
availableonourwebsite.
TheOAICencouragesyoutolodgeyourcomplaintwiththeagency,beforelodgingyourcomplaintwith
us.
TheOAICdoesnotinvestigateFOIcomplaintsthatrelatetoMinistersorcomplaintsaboutState,
Territoryorlocalgovernmentagencies.
MakingacomplaintisaseparateprocessfromapplyingforanInformationCommissionerreviewofan
FOIdecisionmadebyanagency.FurtherinformationaboutInformationCommissionerreviews
(https://www.oaic.gov.au/freedom-of-information/foi-guidelines/part-10-review-by-the-information-
commissioner/)isavailableonourwebsite.
TheCommissioner’sviewisthatmakingacomplaintisnotanappropriatemechanismwhereICreview
isavailable,unlessthereisaspecialreasontoundertakeaninvestigationandthemattercanbedealt
withmoreappropriatelyandeffectivelyinthatmanner.ICreviewwil ordinarilybethemoreappropriate
avenueforapersontoseekreviewofthemeritsofanFOIdecision,particularlyanaccessrefusalor
accessgrantdecision.
FurtherinformationaboutthedifferencebetweenFOIcomplaintsandICreviews
(https://www.oaic.gov.au/freedom-of-information/frequently-asked-questions/what-is-the-difference-
between-a-complaint-and-an-application-for-review-of-an-freedom-of-information-decision/)isavailable
onourwebsite.
Whenyoulodgeacomplaintwithus,wewil assessittodeterminewhetheritwouldbemore
appropriatelyhandledasanICreview.Wewil letyouknowifwedecidetotreatyourcomplaintasan
ICreview.
xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx@xxxx.xxx.auorcal our
enquirieslineon1300363992.
Yourpersonalinformation
Wewil handleyourpersonalinformationinaccordancewiththeAustralianPrivacyPrinciples.
Ifyouhaveanyquestionsaboutthepersonalinformationwecol ectandhowwewil handleyour
information,pleasecontacttheOAICorseeourprivacypolicy(http://www.oaic.gov.au/privacy-policy-
summary)availableonourwebsite.

Yourrepresentativesdetails
Doyouhavesomeoneyouwouldliketorepresentyouinyourcomplaint *
Yes
No

Submission
SubmittingyourFOIComplainttotheInformation
Commissioner
Pleasereviewtheinformationcontainedinthiscomplaintform.Ifyouwouldliketochangeanything,
youcanreturntotherelevantsectionbyusingtheGoBackbutton.
Whenyouarereadytosubmitthisform,usetheSubmitbuttonbelow.
Onceyousubmityourform,youwil betakentoaconfirmationpage.Thispagewil provideareference
codeforyoursubmission,andyouwil beabletodownloadacopyofyourcompletedformorhavea
copysenttoanemailaddressofyourchoice.
FurtherinformationabouttheFOIComplaintsprocess(https://www.oaic.gov.au/freedom-of-
information/foi-guidelines/part-11-complaints-and-investigations/)canbefoundonourwebsite.

FOIComplaintForm
ReferenceCode:CY4NMRTX
Gettingstarted
Aboutthisform
TheOfficeoftheAustralianInformationCommissionercaninvestigatecomplaintsabouttheconductof
AustralianGovernmentagenciesmakingdecisionsundertheFreedomofInformationAct1982(FOI
Act).Youcanusethisformtolodgeacomplaint.
Complaintsusual yfocusonhowanagencyhashandledyourFOIrequestorcompliedwithother
obligationsundertheFOIAct.FurtherinformationabouttheFOIcomplaintsprocess
(https://www.oaic.gov.au/freedom-of-information/foi-guidelines/part-11-complaints-and-investigations/)is
availableonourwebsite.
TheOAICencouragesyoutolodgeyourcomplaintwiththeagency,beforelodgingyourcomplaintwith
us.
TheOAICdoesnotinvestigateFOIcomplaintsthatrelatetoMinistersorcomplaintsaboutState,
Territoryorlocalgovernmentagencies.
MakingacomplaintisaseparateprocessfromapplyingforanInformationCommissionerreviewofan
FOIdecisionmadebyanagency.FurtherinformationaboutInformationCommissionerreviews
(https://www.oaic.gov.au/freedom-of-information/foi-guidelines/part-10-review-by-the-information-
commissioner/)isavailableonourwebsite.
TheCommissioner’sviewisthatmakingacomplaintisnotanappropriatemechanismwhereICreview
isavailable,unlessthereisaspecialreasontoundertakeaninvestigationandthemattercanbedealt
withmoreappropriatelyandeffectivelyinthatmanner.ICreviewwil ordinarilybethemoreappropriate
avenueforapersontoseekreviewofthemeritsofanFOIdecision,particularlyanaccessrefusalor
accessgrantdecision.
FurtherinformationaboutthedifferencebetweenFOIcomplaintsandICreviews
(https://www.oaic.gov.au/freedom-of-information/frequently-asked-questions/what-is-the-difference-
between-a-complaint-and-an-application-for-review-of-an-freedom-of-information-decision/)isavailable
onourwebsite.
Whenyoulodgeacomplaintwithus,wewil assessittodeterminewhetheritwouldbemore
appropriatelyhandledasanICreview.Wewil letyouknowifwedecidetotreatyourcomplaintasan
ICreview.
xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx@xxxx.xxx.auorcal our
enquirieslineon1300363992.
Yourpersonalinformation
Wewil handleyourpersonalinformationinaccordancewiththeAustralianPrivacyPrinciples.
Ifyouhaveanyquestionsaboutthepersonalinformationwecol ectandhowwewil handleyour
information,pleasecontacttheOAICorseeourprivacypolicy(http://www.oaic.gov.au/privacy-policy-
summary)availableonourwebsite.

Yourrepresentativesdetails
Doyouhavesomeoneyouwouldliketorepresentyouinyourcomplaint *
Yes
No

Whatwillwedowithyourinformation?
Wewillusetheinformationyouhaveprovidedtohandleyourenquiry.
Whatinformationwillwecollect?
Wemayneedtocollectfurtherinformationfromyouinordertohandleyourenquiry.Ifyoudonotprovidethis
informationtotheOAIC,itmayaffecthowwehandleyourenquiry.Insomecircumstances,itmaymeanwe
arenotabletohandleyourenquiry.
Accessingyourinformation
IfyouwouldliketoaccessinformationthattheOAICholdsaboutyou,pleasecontactourenquirieslineat
enquiries.gov.au.YoucanalsofindmoreinformationontheAccessourinformation
(https://www.oaic.gov.au/about-us/access-our-information/)pageonourwebsite.
Ifyouhaveanyquestionsaboutthepersonalinformationwecollectandhowwewillhandleyourinformation,
pleasecontacttheOAICorseeourprivacypolicy(https://www.oaic.gov.au/privacy-policy-summary)availableon
ourwebsite.
Submittingyourenquiry
Pleasereviewtheinformationcontainedinyourenquiry.
Onceyousubmityourform,youwillbetakentoaconfirmationpage.Thispagewillprovideareceiptnumberfor
yoursubmission,andyouwillbeabletodownloadacopyofyourcompletedformorhaveacopysenttoanemail
addressofyourchoice