Details of request “Better customer service for partcipants from a range of backgrounds and locations

Event history

This table shows the technical details of the internal events that happened to this request on Right to Know. This could be used to generate information about the speed with which authorities respond to requests, the number of requests which require a postal response and much more.

Caveat emptor! To use this data in an honourable way, you will need a good internal knowledge of user behaviour on Right to Know. How, why and by whom requests are categorised is not straightforward, and there will be user error and ambiguity. You will also need to understand FOI law, and the way authorities use it. Plus you'll need to be an elite statistician. Please contact us with questions.

id event_type created_at described_state last_described_at calculated_state link
79839  sent  2022-01-19 19:55:03 +1100  waiting_response  2022-01-19 19:55:03 +1100  waiting_response  outgoing  
79840  response  2022-01-19 19:55:16 +1100    2022-01-19 19:57:32 +1100  waiting_response  incoming  
79841  status_update  2022-01-19 19:57:32 +1100  waiting_response  2022-01-19 19:57:32 +1100  waiting_response   
81000  response  2022-02-03 12:37:50 +1100    2022-02-07 10:21:32 +1100  waiting_response  incoming  
81264  status_update  2022-02-07 10:21:32 +1100  waiting_response  2022-02-07 10:21:32 +1100  waiting_response   
82433  response  2022-02-18 15:50:58 +1100        incoming  
82435  response  2022-02-18 15:51:29 +1100        incoming  
82436  response  2022-02-18 15:53:39 +1100    2022-02-22 11:57:25 +1100  partially_successful  incoming  
83001  status_update  2022-02-22 11:57:25 +1100  partially_successful  2022-02-22 11:57:25 +1100  partially_successful   
110826  edit  2022-08-23 03:45:13 +1000         
110827  edit  2022-08-23 03:45:13 +1000         
110828  edit  2022-08-23 03:45:13 +1000         
110829  edit  2022-08-23 03:45:13 +1000         
110830  edit  2022-08-23 03:45:13 +1000         
110831  edit  2022-08-23 03:45:13 +1000         
110832  edit  2022-08-23 03:45:13 +1000         
110833  edit  2022-08-23 03:45:13 +1000         
110834  edit  2022-08-23 03:45:13 +1000         
233266  edit  2024-02-23 03:45:27 +1100         
233267  edit  2024-02-23 03:45:27 +1100         
233268  edit  2024-02-23 03:45:27 +1100         
233269  edit  2024-02-23 03:45:27 +1100         
233270  edit  2024-02-23 03:45:27 +1100         
233271  edit  2024-02-23 03:45:27 +1100         
233272  edit  2024-02-23 03:45:28 +1100         
233273  edit  2024-02-23 03:45:28 +1100         
233274  edit  2024-02-23 03:45:28 +1100         
233275  edit  2024-02-23 03:45:28 +1100         
233276  edit  2024-02-23 03:45:28 +1100         
233277  edit  2024-02-23 03:45:28 +1100         
233278  edit  2024-02-23 03:45:28 +1100         
233279  edit  2024-02-23 03:45:28 +1100         
233280  edit  2024-02-23 03:45:28 +1100         
233281  edit  2024-02-23 03:45:28 +1100         
233282  edit  2024-02-23 03:45:28 +1100         
233283  edit  2024-02-23 03:45:28 +1100         

Here described means when a user selected a status for the request, and the most recent event had its status updated to that value. calculated is then inferred by Right to Know for intermediate events, which weren't given an explicit description by a user. See the search tips for description of the states.

You can get this page in computer-readable format as part of the main JSON page for the request. See the API documentation.