Details of request “Resolution of frozen UK State Pensions issue

Event history

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id event_type created_at described_state last_described_at calculated_state link
80169  sent  2022-01-25 18:59:10 +1100  waiting_response  2022-01-25 18:59:11 +1100  waiting_response  outgoing  
80581  response  2022-01-30 19:14:37 +1100    2022-02-15 16:23:01 +1100  waiting_response  incoming  
81213  status_update  2022-02-06 18:59:58 +1100  error_message  2022-02-06 18:59:58 +1100  error_message   
81905  resent  2022-02-15 16:23:01 +1100  waiting_response      outgoing  
84953  response  2022-03-01 17:00:27 +1100    2022-03-01 17:55:58 +1100  waiting_response  incoming  
84954  status_update  2022-03-01 17:55:58 +1100  waiting_response  2022-03-01 17:55:58 +1100  waiting_response   
85240  response  2022-03-03 17:43:33 +1100    2022-03-03 19:33:47 +1100  waiting_response  incoming  
85245  status_update  2022-03-03 19:33:47 +1100  waiting_response  2022-03-03 19:33:47 +1100  waiting_response   
86877  followup_sent  2022-03-11 20:19:20 +1100        outgoing  
87748  response  2022-03-16 14:44:51 +1100    2022-03-22 17:37:22 +1100  waiting_response  incoming  
88538  overdue  2022-03-18 00:00:00 +1100         
88484  status_update  2022-03-22 17:37:22 +1100  waiting_response  2022-03-22 17:37:22 +1100  waiting_response   
88488  followup_sent  2022-03-22 18:24:53 +1100        outgoing  
89130  response  2022-03-28 17:10:46 +1100    2022-03-28 17:20:46 +1100  waiting_response  incoming  
89133  status_update  2022-03-28 17:20:45 +1100  waiting_response  2022-03-28 17:20:46 +1100  waiting_response   
89134  followup_sent  2022-03-28 17:24:34 +1100        outgoing  
90978  response  2022-04-11 12:03:26 +1000    2022-04-26 19:03:18 +1000  waiting_response  incoming  
95447  very_overdue  2022-04-19 00:00:00 +1000         
93185  status_update  2022-04-26 19:03:18 +1000  waiting_response  2022-04-26 19:03:18 +1000  waiting_response   
93189  followup_sent  2022-04-26 19:23:28 +1000  internal_review  2022-04-26 19:23:28 +1000  internal_review  outgoing  
95161  response  2022-05-10 13:19:20 +1000    2022-05-12 19:37:14 +1000  waiting_response  incoming  
95407  status_update  2022-05-12 19:37:14 +1000  waiting_response  2022-05-12 19:37:14 +1000  waiting_response   
99011  followup_sent  2022-06-11 18:27:00 +1000        outgoing  
100263  response  2022-06-22 17:04:32 +1000    2022-06-22 19:33:47 +1000  partially_successful  incoming  
100274  status_update  2022-06-22 19:33:47 +1000  partially_successful  2022-06-22 19:33:47 +1000  partially_successful   

Here described means when a user selected a status for the request, and the most recent event had its status updated to that value. calculated is then inferred by Right to Know for intermediate events, which weren't given an explicit description by a user. See the search tips for description of the states.

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