19 October 23 meeting

Response to this request is long overdue. By law, under all circumstances, Department of Home Affairs should have responded by now (details). You can complain by requesting an internal review.

Dear Department of Home Affairs,

Under the FOI Act, can I please obtain a copy of all meeting notes or documents produced for, and as a result of, the meeting between Minister O’Neil, General Counsel and Assistant Secretary Compliance and Community Protection Policy to discuss litigation on 19 October 2023 as referred to in the document tabled at the Legal and Constitutional Affairs Legislation Committee Senate Estimates on 12 February 2024.

Yours faithfully,

Oliver Smith

FOI, Department of Home Affairs

1 Attachment

 

[1]Australian Government Department of Home Affairs logo

 

IMPORTANT INFORMATION

Your email has been received by the Department of Home Affairs’ (the
Department) Freedom of Information (FOI) section.

If you have lodged a request for access to documents or amendment to
information, you will receive an acknowledgement letter within 14 days.

If your email relates to other matters then please contact the relevant
area of the Department or review the frequently asked questions below. The
mailbox is unable to respond to visa and citizenship status updates or
questions. If your query is answered by this information you will not
receive another response to your email.

Please see our website for more information on submitting a valid request
for access to information. [2]Freedom of information (homeaffairs.gov.au)

Frequently Asked Questions

Your Query General Information
If you applied [4]Our online services (homeaffairs.gov.au)
online, you can
check your visa [5]Ceremony wait times (homeaffairs.gov.au)
application status
in [3]ImmiAccount.
I want to access [6]Check visa details and conditions
my visa details (homeaffairs.gov.au)
I want to apply [7]Applying online in ImmiAccount
for a visa to (homeaffairs.gov.au)
Australia
My visa has [8]Your visa is expiring or has expired
expired (homeaffairs.gov.au)
I want to apply [9]Become a citizen (homeaffairs.gov.au)
for Australian
Citizenship or [10]Evidence of citizenship and certificates Change
access/amend my a citizenship certificate (homeaffairs.gov.au)
citizenship
details  
I want my travel [11]Requesting travel records (homeaffairs.gov.au)
records in and out
of Australia
I am having Use our [12]technical guide to troubleshoot in
technical problems [13]ImmiAccount.
lodging an
application If you are still unable to resolve your issue submit
the [14]ImmiAccount Technical Support Form
I wish to provide Provide information by [15]ImmiAccount. After you
information about submit your application, use [16]ImmiAccount to:
a visa application
or provide ·        apply for a bridging visa
information about
changes to my ·        access the My Health Declarations service
situation
·        attach documents to your online application
 
·        check the progress of your application

·        update your passport or address details

·        notify of incorrect information in your
application

Further details and instructions refer to
[17]ImmiAccount Help & Support

[18]Changes in your situation (homeaffairs.gov.au)
I have made an If you have been sent a request letter to complete
appointment for a health but are experiencing delays you can attach
health examination details of your appointment to [19]ImmiAccount. 
I want to withdraw [20]You want to withdraw an application
my visa or (homeaffairs.gov.au)
citizenship
application
I want to update [21]Changes in your situation (homeaffairs.gov.au)
my address,
contact or
passport details
Can my visa fee be Refunds can only be made in very limited
refunded? circumstances governed by legislation. 

For further information see  [22]Getting a refund
(homeaffairs.gov.au)
Visa eligibility Information on [23]visa options is available on the
query Department’s website.
Since my visa was [24]Changes in your situation (homeaffairs.gov.au)
granted I have had
a child born in
Australia
I want to lodge Find out how to provide [25]Compliments, complaints
feedback about a and suggestions
Department service

 

 

Important Notice: The content of this email is intended only for use by
the individual or entity to whom it is addressed. If you have received
this email by mistake, please advise the sender and delete the message and
attachments immediately.  This email, including attachments, may contain
confidential, sensitive, legally privileged and/or copyright information.
 

Any review, retransmission, dissemination or other use of this information
by persons or entities other than the intended recipient is prohibited. 
The Department of Home Affairs, the ABF and the National Emergency
Management Agency respect your privacy and have obligations under the
Privacy Act 1988.  

Unsolicited commercial emails MUST NOT be sent to the originator of this
email.

References

Visible links
2. https://www.homeaffairs.gov.au/access-an...
3. https://online.immi.gov.au/ola/app
4. https://immi.homeaffairs.gov.au/help-sup...
5. https://immi.homeaffairs.gov.au/citizens...
6. https://immi.homeaffairs.gov.au/visas/al...
7. https://immi.homeaffairs.gov.au/help-sup...
8. https://immi.homeaffairs.gov.au/visas/vi...
9. https://immi.homeaffairs.gov.au/citizens...
10. https://immi.homeaffairs.gov.au/citizens...
11. https://immi.homeaffairs.gov.au/entering...
12. https://immi.homeaffairs.gov.au/help-sup...
13. https://www.homeaffairs.gov.au/trav/visa...
14. https://immi.homeaffairs.gov.au/help-sup...
15. https://www.homeaffairs.gov.au/Trav/Visa...
16. https://www.homeaffairs.gov.au/trav/visa...
17. file:///tmp/chttps:/immi.homeaffairs.gov.au/help-support/applying-online-or-on-paper/online
18. https://immi.homeaffairs.gov.au/change-i...
19. https://www.homeaffairs.gov.au/trav/visa...
20. https://immi.homeaffairs.gov.au/change-i...
21. https://immi.homeaffairs.gov.au/change-i...
22. https://immi.homeaffairs.gov.au/change-i...
23. https://immi.homeaffairs.gov.au/visas/ge...
24. https://immi.homeaffairs.gov.au/change-i...
25. https://www.homeaffairs.gov.au/help-and-...

FOI, Department of Home Affairs

1 Attachment

OFFICIAL: Sensitive
Personal-Privacy

In reply please quote:

FOI Request:       FA 24/02/01317

File Number:        FA24/02/01317 

Dear Oliver Smith

Acknowledgement of Freedom of Information Access request

This letter acknowledges that on 20 February 2024 the Department of Home
Affairs  (the Department) received your request to access documents held
by  the Department  under the Freedom of Information Act 1982 (the FOI
Act). This letter also provides important information about your request.

Scope of request

You have requested access to the following:

Under the FOI Act, can I please obtain a copy of all meeting notes or
documents produced for, and as a result of, the meeting between Minister
O’Neil, General Counsel and Assistant Secretary Compliance and Community
Protection Policy to discuss litigation on 19 October 2023 as referred to
in the document tabled at the Legal and Constitutional Affairs Legislation
Committee Senate Estimates on 12 February 2024.

Your request has been allocated FOI request number FA 24/02/01317. Please
include your FOI request number in all correspondence with the Freedom of
Information Section.

Timeframe

 

The timeframe for processing a request is 30 days from the day we receive
your request, as set out in the FOI Act.

 

Your review rights in relation to your request are available on [1]the
website of the Office of the Australian Information Commissioner.

Fees and Charges

Charges do not apply to requests from individuals seeking access to
documents about themselves. However, a charge may apply to all other
requests for access to documents.

Charges are based on the amount of time the Department spends on your
request. Charges can range from $10 to over $1,000 depending on the
complexity and scope of your request. The Office of the Australian
Information Commissioner reported that across the public service, the
average charge notified was $335.50 in 2020-21.

If a charge applies, you will be issued with a Notice of Charge that
explains the charge and your options.

Detailed information about FOI charges that may apply to your FOI request
is available on [2]the Department’s website.

We do not provide personal details of staff

 

The Department’s practice is to exclude the personal details of staff not
in the Senior Executive Service (SES), as well as the direct contact
details of SES staff, contained in documents that fall within scope of an
FOI request. If you require personal details of non-SES officers, or
direct contact details of SES staff, please inform us so the decision
maker may consider your request. Otherwise we will take it that you agree
to that information being excluded from the scope of your request. However
names of staff that have previously been released in departmental
correspondence may be disclosed.

We do not provide duplicated documents

 

If the FOI decision-maker deems a document to be a duplicate, they will
not assess those pages as part of your FOI request. This means that if a
there is a decision to release the document to you, you will receive only
one copy, even if multiple copies of that document exist.

Publication of document

Released documents you request may be published to our website.

 

Where documents are released to you in response to your request, the
Department may be required to publish these documents on its website
within 10 working days in accordance with section 11C of the FOI Act.
Publication will not be required where the documents contain personal or
business affairs information.

 

How to reduce or withdraw your request

 

Reducing the scope of your request can reduce the time and charges
associated with processing your FOI request.

 

To reduce or withdraw your request, contact the FOI section at
[3][Department of Home Affairs request email] and include your FOI request number.

Contacting the FOI Section

 

Should you wish to discuss your request you may contact the FOI Section at
[Department of Home Affairs request email].

 

Kind regards

 

Phil

Position No. 60157242

Authorised FOI Officer - Freedom of Information

Privacy, FOI and Records Management Branch | Legal Group

Department of Home Affairs  | [4]www.homeaffairs.gov.au

Email [5][Department of Home Affairs request email]

[6]signature

 

Personal-Privacy
OFFICIAL: Sensitive

 

 

Important Notice: The content of this email is intended only for use by
the individual or entity to whom it is addressed. If you have received
this email by mistake, please advise the sender and delete the message and
attachments immediately.  This email, including attachments, may contain
confidential, sensitive, legally privileged and/or copyright information.
 

Any review, retransmission, dissemination or other use of this information
by persons or entities other than the intended recipient is prohibited. 
The Department of Home Affairs, the ABF and the National Emergency
Management Agency respect your privacy and have obligations under the
Privacy Act 1988.  

Unsolicited commercial emails MUST NOT be sent to the originator of this
email.

References

Visible links
1. https://www.oaic.gov.au/freedom-of-infor...
2. https://www.homeaffairs.gov.au/access-an...
3. mailto:[Department of Home Affairs request email]
4. http://www.homeaffairs.gov.au/
5. mailto:[Department of Home Affairs request email]

Dear Department of Home Affairs,

Please pass this on to the person who conducts Freedom of Information reviews.

I am writing to request an internal review of Department of Home Affairs's handling of my FOI request '19 October 23 meeting'.

Home Affairs should responded to this request by now. I have asked for specific documents from a specific point in time and identified the key people involved. This request is now in breach of the FOI ACT.

A full history of my FOI request and all correspondence is available on the Internet at this address: https://www.righttoknow.org.au/request/1...

Yours faithfully,

Oliver Smith

FOI, Department of Home Affairs

1 Attachment

 

[1]Australian Government Department of Home Affairs logo

 

IMPORTANT INFORMATION

Your email has been received by the Department of Home Affairs’ (the
Department) Freedom of Information (FOI) section.

If you have lodged a request for access to documents or amendment to
information, you will receive an acknowledgement letter within 14 days.

If your email relates to other matters then please contact the relevant
area of the Department or review the frequently asked questions below. The
mailbox is unable to respond to visa and citizenship status updates or
questions. If your query is answered by this information you will not
receive another response to your email.

Please see our website for more information on submitting a valid request
for access to information. [2]Freedom of information (homeaffairs.gov.au)

Frequently Asked Questions

Your Query General Information
If you applied [4]Our online services (homeaffairs.gov.au)
online, you can
check your visa [5]Ceremony wait times (homeaffairs.gov.au)
application status
in [3]ImmiAccount.
I want to access [6]Check visa details and conditions
my visa details (homeaffairs.gov.au)
I want to apply [7]Applying online in ImmiAccount
for a visa to (homeaffairs.gov.au)
Australia
My visa has [8]Your visa is expiring or has expired
expired (homeaffairs.gov.au)
I want to apply [9]Become a citizen (homeaffairs.gov.au)
for Australian
Citizenship or [10]Evidence of citizenship and certificates Change
access/amend my a citizenship certificate (homeaffairs.gov.au)
citizenship
details  
I want my travel [11]Requesting travel records (homeaffairs.gov.au)
records in and out
of Australia
I am having Use our [12]technical guide to troubleshoot in
technical problems [13]ImmiAccount.
lodging an
application If you are still unable to resolve your issue submit
the [14]ImmiAccount Technical Support Form
I wish to provide Provide information by [15]ImmiAccount. After you
information about submit your application, use [16]ImmiAccount to:
a visa application
or provide ·        apply for a bridging visa
information about
changes to my ·        access the My Health Declarations service
situation
·        attach documents to your online application
 
·        check the progress of your application

·        update your passport or address details

·        notify of incorrect information in your
application

Further details and instructions refer to
[17]ImmiAccount Help & Support

[18]Changes in your situation (homeaffairs.gov.au)
I have made an If you have been sent a request letter to complete
appointment for a health but are experiencing delays you can attach
health examination details of your appointment to [19]ImmiAccount. 
I want to withdraw [20]You want to withdraw an application
my visa or (homeaffairs.gov.au)
citizenship
application
I want to update [21]Changes in your situation (homeaffairs.gov.au)
my address,
contact or
passport details
Can my visa fee be Refunds can only be made in very limited
refunded? circumstances governed by legislation. 

For further information see  [22]Getting a refund
(homeaffairs.gov.au)
Visa eligibility Information on [23]visa options is available on the
query Department’s website.
Since my visa was [24]Changes in your situation (homeaffairs.gov.au)
granted I have had
a child born in
Australia
I want to lodge Find out how to provide [25]Compliments, complaints
feedback about a and suggestions
Department service

 

 

Important Notice: The content of this email is intended only for use by
the individual or entity to whom it is addressed. If you have received
this email by mistake, please advise the sender and delete the message and
attachments immediately.  This email, including attachments, may contain
confidential, sensitive, legally privileged and/or copyright information.
 

Any review, retransmission, dissemination or other use of this information
by persons or entities other than the intended recipient is prohibited. 
The Department of Home Affairs, the ABF and the National Emergency
Management Agency respect your privacy and have obligations under the
Privacy Act 1988.  

Unsolicited commercial emails MUST NOT be sent to the originator of this
email.

References

Visible links
2. https://www.homeaffairs.gov.au/access-an...
3. https://online.immi.gov.au/ola/app
4. https://immi.homeaffairs.gov.au/help-sup...
5. https://immi.homeaffairs.gov.au/citizens...
6. https://immi.homeaffairs.gov.au/visas/al...
7. https://immi.homeaffairs.gov.au/help-sup...
8. https://immi.homeaffairs.gov.au/visas/vi...
9. https://immi.homeaffairs.gov.au/citizens...
10. https://immi.homeaffairs.gov.au/citizens...
11. https://immi.homeaffairs.gov.au/entering...
12. https://immi.homeaffairs.gov.au/help-sup...
13. https://www.homeaffairs.gov.au/trav/visa...
14. https://immi.homeaffairs.gov.au/help-sup...
15. https://www.homeaffairs.gov.au/Trav/Visa...
16. https://www.homeaffairs.gov.au/trav/visa...
17. file:///tmp/chttps:/immi.homeaffairs.gov.au/help-support/applying-online-or-on-paper/online
18. https://immi.homeaffairs.gov.au/change-i...
19. https://www.homeaffairs.gov.au/trav/visa...
20. https://immi.homeaffairs.gov.au/change-i...
21. https://immi.homeaffairs.gov.au/change-i...
22. https://immi.homeaffairs.gov.au/change-i...
23. https://immi.homeaffairs.gov.au/visas/ge...
24. https://immi.homeaffairs.gov.au/change-i...
25. https://www.homeaffairs.gov.au/help-and-...

FOI Reviews mailbox, Department of Home Affairs

OFFICIAL

Dear Oliver Smith

Invalid Freedom of Information internal review requests 

Thank you for your emails requesting internal reviews of the below Freedom
of Information requests:

·         FA 24/02/01054 – request received 16/02/2024

·         FA 24/02/01120 – request received 19/02/2024

·         FA 24/02/01438 – request received 22/02/2024

·         FA 24/02/01068 – request received 16/02/2024

·         FA 24/02/01036 – request received 16/02/2024

·         MO 24/02/00001 – request received 15/02/2024 

·         MO 24/02/00002 – request received 15/02/2024 

·         MO 24/02/00003 – request received 15/02/2024 

·         FA 24/02/01317 – request received 20/02/2024    

·         FA 24/02/01120 – request received 19/02/2024

 

Notification of invalid Freedom of Information internal review request

I refer to your email received by the Department of Home Affairs (the
Department) on 18/04/2024 in which you requested internal review in
relation to your above Freedom of Information requests.

Section 54B(1)(a) of the FOI Act states that an application for an
internal review must be made in writing within 30 days of the notification
of a primary FOI decision, or such further period as the agency allows.

Whether internal review request valid

 

The right for an applicant to seek internal review is specified in Part VI
of the FOI Act, which provides that an applicant may request an internal
review of an ‘access refusal decision’ made by an agency. The types of
decisions that are reviewable access refusal decisions are specified in
section 53A of the FOI Act.

 

The Department has not made a decision on your above requests.
Consequently your above internal review requests are invalid and we cannot
review these decisions.

 

Other options for review: Information Commissioner review

You may instead apply for an Information Commissioner review of the
Department’s original decisions, via the following means:

Online:              [1]Information Commissioner Review Application form
(business.gov.au)

Post:                  GPO Box 5218 Sydney NSW 2001

Fax:                    +61 2 9284 9666

Email:                [2][email address]

More information about Information Commissioner review is available on the
Office of the Australian Information Commissioner website at
[3]www.oaic.gov.au.

 

 

Kind regards

 

Nurun 

Freedom of Information Reviews Team

Privacy, FOI and Records Management Branch | Legal Group

Department of Home Affairs

E: [4][email address]

Date: 08 May 2024

 

OFFICIAL

 

 

Important Notice: The content of this email is intended only for use by
the individual or entity to whom it is addressed. If you have received
this email by mistake, please advise the sender and delete the message and
attachments immediately.  This email, including attachments, may contain
confidential, sensitive, legally privileged and/or copyright information.
 

Any review, retransmission, dissemination or other use of this information
by persons or entities other than the intended recipient is prohibited. 
The Department of Home Affairs, the ABF and the National Emergency
Management Agency respect your privacy and have obligations under the
Privacy Act 1988.  

Unsolicited commercial emails MUST NOT be sent to the originator of this
email.

References

Visible links
1. https://forms.business.gov.au/smartforms...
2. mailto:[email address]
3. http://www.oaic.gov.au/
4. mailto:[email address]

FOI, Department of Home Affairs

Link: [1]File-List

OFFICIAL

Dear Mr Smith

 

I am writing to acknowledge the delay in processing your recent Freedom of
Information (FOI) requests. The Department manages a very large FOI
caseload and we have experienced a significant spike in complex FOI
requests in recent months.

 

Regrettably, our service to our clients has dropped below what we would
prefer and some requests are falling outside the statutory timeframes. 
While I am unable to provide a specific timeframe for the completion of
your overdue requests at this stage, please be assured that my team are
doing everything possible to progress FOI requests to finalisation
including new staffing resources. 

 

I apologise for any inconvenience this delay may cause and thank you for
your understanding and patience during this time.

 

Kind regards,

 

 

Emily
Director | Freedom of Information

FOI and Records Management Branch | Legal Group

Department of Home Affairs

 

OFFICIAL

 

 

Important Notice: The content of this email is intended only for use by
the individual or entity to whom it is addressed. If you have received
this email by mistake, please advise the sender and delete the message and
attachments immediately.  This email, including attachments, may contain
confidential, sensitive, legally privileged and/or copyright information.
 

Any review, retransmission, dissemination or other use of this information
by persons or entities other than the intended recipient is prohibited. 
The Department of Home Affairs, the ABF and the National Emergency
Management Agency respect your privacy and have obligations under the
Privacy Act 1988.  

Unsolicited commercial emails MUST NOT be sent to the originator of this
email.

References

Visible links
1. file:///tmp/cid:filelist.xml@01DAA165.003541B0

FOI, Department of Home Affairs

Link: [1]File-List

OFFICIAL

Dear Mr Smith

 

I am writing to acknowledge the delay in processing your recent Freedom of
Information (FOI) requests. The Department manages a very large FOI
caseload and we have experienced a significant spike in complex FOI
requests in recent months.

 

Regrettably, our service to our clients has dropped below what we would
prefer and some requests are falling outside the statutory timeframes. 
While I am unable to provide a specific timeframe for the completion of
your overdue requests at this stage, please be assured that my team are
doing everything possible to progress FOI requests to finalisation
including new staffing resources. 

 

I apologise for any inconvenience this delay may cause and thank you for
your understanding and patience during this time.

 

Kind regards,

 

 

Emily
Director | Freedom of Information

FOI and Records Management Branch | Legal Group

Department of Home Affairs

 

OFFICIAL

 

 

Important Notice: The content of this email is intended only for use by
the individual or entity to whom it is addressed. If you have received
this email by mistake, please advise the sender and delete the message and
attachments immediately.  This email, including attachments, may contain
confidential, sensitive, legally privileged and/or copyright information.
 

Any review, retransmission, dissemination or other use of this information
by persons or entities other than the intended recipient is prohibited. 
The Department of Home Affairs, the ABF and the National Emergency
Management Agency respect your privacy and have obligations under the
Privacy Act 1988.  

Unsolicited commercial emails MUST NOT be sent to the originator of this
email.

References

Visible links
1. file:///tmp/cid:filelist.xml@01DAA165.003541B0

FOI, Department of Home Affairs

Link: [1]File-List

OFFICIAL

Dear Mr Smith

 

I am writing to acknowledge the delay in processing your recent Freedom of
Information (FOI) requests. The Department manages a very large FOI
caseload and we have experienced a significant spike in complex FOI
requests in recent months.

 

Regrettably, our service to our clients has dropped below what we would
prefer and some requests are falling outside the statutory timeframes. 
While I am unable to provide a specific timeframe for the completion of
your overdue requests at this stage, please be assured that my team are
doing everything possible to progress FOI requests to finalisation
including new staffing resources. 

 

I apologise for any inconvenience this delay may cause and thank you for
your understanding and patience during this time.

 

Kind regards,

 

 

Emily
Director | Freedom of Information

FOI and Records Management Branch | Legal Group

Department of Home Affairs

 

OFFICIAL

 

 

Important Notice: The content of this email is intended only for use by
the individual or entity to whom it is addressed. If you have received
this email by mistake, please advise the sender and delete the message and
attachments immediately.  This email, including attachments, may contain
confidential, sensitive, legally privileged and/or copyright information.
 

Any review, retransmission, dissemination or other use of this information
by persons or entities other than the intended recipient is prohibited. 
The Department of Home Affairs, the ABF and the National Emergency
Management Agency respect your privacy and have obligations under the
Privacy Act 1988.  

Unsolicited commercial emails MUST NOT be sent to the originator of this
email.

References

Visible links
1. file:///tmp/cid:filelist.xml@01DAA165.003541B0

FOI, Department of Home Affairs

Link: [1]File-List

OFFICIAL

Dear Mr Smith

 

I am writing to acknowledge the delay in processing your recent Freedom of
Information (FOI) requests. The Department manages a very large FOI
caseload and we have experienced a significant spike in complex FOI
requests in recent months.

 

Regrettably, our service to our clients has dropped below what we would
prefer and some requests are falling outside the statutory timeframes. 
While I am unable to provide a specific timeframe for the completion of
your overdue requests at this stage, please be assured that my team are
doing everything possible to progress FOI requests to finalisation
including new staffing resources. 

 

I apologise for any inconvenience this delay may cause and thank you for
your understanding and patience during this time.

 

Kind regards,

 

 

Emily
Director | Freedom of Information

FOI and Records Management Branch | Legal Group

Department of Home Affairs

 

OFFICIAL

 

 

Important Notice: The content of this email is intended only for use by
the individual or entity to whom it is addressed. If you have received
this email by mistake, please advise the sender and delete the message and
attachments immediately.  This email, including attachments, may contain
confidential, sensitive, legally privileged and/or copyright information.
 

Any review, retransmission, dissemination or other use of this information
by persons or entities other than the intended recipient is prohibited. 
The Department of Home Affairs, the ABF and the National Emergency
Management Agency respect your privacy and have obligations under the
Privacy Act 1988.  

Unsolicited commercial emails MUST NOT be sent to the originator of this
email.

References

Visible links
1. file:///tmp/cid:filelist.xml@01DAA165.003541B0

FOI, Department of Home Affairs

Link: [1]File-List

OFFICIAL

Dear Mr Smith

 

I am writing to acknowledge the delay in processing your recent Freedom of
Information (FOI) requests. The Department manages a very large FOI
caseload and we have experienced a significant spike in complex FOI
requests in recent months.

 

Regrettably, our service to our clients has dropped below what we would
prefer and some requests are falling outside the statutory timeframes. 
While I am unable to provide a specific timeframe for the completion of
your overdue requests at this stage, please be assured that my team are
doing everything possible to progress FOI requests to finalisation
including new staffing resources. 

 

I apologise for any inconvenience this delay may cause and thank you for
your understanding and patience during this time.

 

Kind regards,

 

 

Emily
Director | Freedom of Information

FOI and Records Management Branch | Legal Group

Department of Home Affairs

 

OFFICIAL

 

 

Important Notice: The content of this email is intended only for use by
the individual or entity to whom it is addressed. If you have received
this email by mistake, please advise the sender and delete the message and
attachments immediately.  This email, including attachments, may contain
confidential, sensitive, legally privileged and/or copyright information.
 

Any review, retransmission, dissemination or other use of this information
by persons or entities other than the intended recipient is prohibited. 
The Department of Home Affairs, the ABF and the National Emergency
Management Agency respect your privacy and have obligations under the
Privacy Act 1988.  

Unsolicited commercial emails MUST NOT be sent to the originator of this
email.

References

Visible links
1. file:///tmp/cid:filelist.xml@01DAA165.003541B0

FOI, Department of Home Affairs

Link: [1]File-List

OFFICIAL

Dear Mr Smith

 

I am writing to acknowledge the delay in processing your recent Freedom of
Information (FOI) requests. The Department manages a very large FOI
caseload and we have experienced a significant spike in complex FOI
requests in recent months.

 

Regrettably, our service to our clients has dropped below what we would
prefer and some requests are falling outside the statutory timeframes. 
While I am unable to provide a specific timeframe for the completion of
your overdue requests at this stage, please be assured that my team are
doing everything possible to progress FOI requests to finalisation
including new staffing resources. 

 

I apologise for any inconvenience this delay may cause and thank you for
your understanding and patience during this time.

 

Kind regards,

 

 

Emily
Director | Freedom of Information

FOI and Records Management Branch | Legal Group

Department of Home Affairs

 

OFFICIAL

 

 

Important Notice: The content of this email is intended only for use by
the individual or entity to whom it is addressed. If you have received
this email by mistake, please advise the sender and delete the message and
attachments immediately.  This email, including attachments, may contain
confidential, sensitive, legally privileged and/or copyright information.
 

Any review, retransmission, dissemination or other use of this information
by persons or entities other than the intended recipient is prohibited. 
The Department of Home Affairs, the ABF and the National Emergency
Management Agency respect your privacy and have obligations under the
Privacy Act 1988.  

Unsolicited commercial emails MUST NOT be sent to the originator of this
email.

References

Visible links
1. file:///tmp/cid:filelist.xml@01DAA165.003541B0

FOI, Department of Home Affairs

Link: [1]File-List

OFFICIAL

Dear Mr Smith

 

I am writing to acknowledge the delay in processing your recent Freedom of
Information (FOI) requests. The Department manages a very large FOI
caseload and we have experienced a significant spike in complex FOI
requests in recent months.

 

Regrettably, our service to our clients has dropped below what we would
prefer and some requests are falling outside the statutory timeframes. 
While I am unable to provide a specific timeframe for the completion of
your overdue requests at this stage, please be assured that my team are
doing everything possible to progress FOI requests to finalisation
including new staffing resources. 

 

I apologise for any inconvenience this delay may cause and thank you for
your understanding and patience during this time.

 

Kind regards,

 

 

Emily
Director | Freedom of Information

FOI and Records Management Branch | Legal Group

Department of Home Affairs

 

OFFICIAL

 

 

Important Notice: The content of this email is intended only for use by
the individual or entity to whom it is addressed. If you have received
this email by mistake, please advise the sender and delete the message and
attachments immediately.  This email, including attachments, may contain
confidential, sensitive, legally privileged and/or copyright information.
 

Any review, retransmission, dissemination or other use of this information
by persons or entities other than the intended recipient is prohibited. 
The Department of Home Affairs, the ABF and the National Emergency
Management Agency respect your privacy and have obligations under the
Privacy Act 1988.  

Unsolicited commercial emails MUST NOT be sent to the originator of this
email.

References

Visible links
1. file:///tmp/cid:filelist.xml@01DAA165.003541B0