Dear Australian National University,

I am seeking access to documents held by the ANU that relate to statements made in the Renew ANU 2025 Change Principles – Consultation Paper, specifically those referring to UniForum data collected by NousCubane (formerly Cubane Consulting).

In particular, I refer to the following statements:

Page 4: “Over the past several years, ANU has consistently ranked the lowest in the national benchmark for overall satisfaction and efficiency across all services, including HR, IT, student support, research support, and more.”

Appendix A, Part C: “The UniForum data shows that ANU ranks lowest on the national benchmark of overall satisfaction and efficiency for all services (see Figure 8 below) with the most inefficient and ineffective services of any university in Australia.”

Given the significance of these statements in shaping the rationale for Renew ANU and the consultation process, I request access to the following documents and data:

Clarification of timeframes:

1) Documents or correspondence that clarify what specific years are encompassed by the phrase “over the past several years” as used on page 4 of the consultation paper.

2) Documents that specify which year’s data is used for ANU in Figure 8 of Appendix A, and what years’ data are used for the other universities shown in that same figure.

Survey methodology:

3) Documents that outline the relevant sample used for the satisfaction survey represented in Figure 8, specifically for ANU.

4) Documents indicating the response rate for the satisfaction survey for ANU used in Figure 8.

Please interpret "documents" broadly to include, but not be limited to: internal reports, presentations, email correspondence, meeting notes, explanatory guides, and Microsoft Teams messages.

Yours faithfully,
Rachel Kimmons