Progress in Telopea redevelopment

Kim McDowall made this Government Information (Public Access) request to NSW Land and Housing Corporation

This request has been closed to new correspondence from the public body. Contact us if you think it ought be re-opened.

The request was partially successful.

Kim McDowall

Dear NSW Land and Housing Corporation,

Parramatta council say on May 2019 23rd they think stages 2 2 3 4 and 5 are cancelled.
Housing office in Telopea say no information available except a 2017 letterbox drop.
I would like specific details of the stages,
especially 5 please.

Yours faithfully,

Kim McDowall

FACS info,

You have emailed [1][email address]. This is an unmonitored
mailbox.

 

You can visit the [2]Family and Community Services website to provide
feedback, leave a comment or make a complaint.

 

o If you want to report suspected child abuse or neglect, call the Child
Protection Helpline on 132 111 – this line is open 24 hours a day, 7
days a week.
o If your query is about social housing or related to your tenancy, call
the Housing Contact Centre on 1800 422 322 – this line is open 24
hours a day, 7 days a week.
o If you are homeless or at risk of becoming homeless, the Link2home
telephone service can help. Call 1800 152 152 – this line is open 24
hours a day, 7 days a week.

·         If you or someone you know is experiencing domestic violence,
you can ring the Domestic Violence Line for help on 1800 656 463.

·         If you or someone you know is experiencing elder abuse, call the
NSW Elder Abuse Helpline on 1800 628 221.

o If you are interested in adoption call the Open Adoption Hotline on
1800 003 227 (9am to 4.30pm Monday to Friday) or complete an [3]Open
Adoption Hotline enquiry form.
o If you are interested in foster care please call Fostering NSW on 1800
236 783 or [4]visit the Fostering NSW website.
o For previous Housing NSW tenants who have an amount owed to them or
own an account, please call 9765 3999 > Option 3 Finance > Option 2
Accounts receivable > Option 1 Vacated.
o If you are a supplier and have an account, invoice or payment-related
query, please call 9765 3999 > Option 3 Finance.
o For legal help please call LawAccess NSW (NSW Department of Justice)
on 1300 888 529 (9am to 5pm Monday to Friday, excluding public
holidays) or visit the [5]LawAccess NSW website.
o If you have a child protection-related complaint, please call the
Complaints Line on 1800 000 164 – this line is open 9am to 4.30pm
Monday to Friday.
o If you have a social housing-related complaint, please call the
Housing Contact Centre (client feedback option) on 1800 422 322 – this
service is open 8.30am to 4.30pm Monday to Friday.

 

Alternatively you can contact your local [6]FACS community service centre
or [7]Housing NSW office.

 

If you are deaf, or have a hearing impairment or speech impairment,
contact us through the [8]National Relay Service.

==========================================================

Security Statement

This email may be confidential and contain privileged information. If you
are not the intended recipient you must not use, disclose, copy or
distribute this email, including any attachments. Confidentiality and
legal privilege attached to this communication are not waived or lost by
reason of mistaken delivery to you. If you have received the email in
error please delete and notify the sender. Any views expressed in this
email are those of the author and do not necessarily represent those of
the department, except where the sender expressly, and with authority,
states them to be the views of the Department of Family and Community
Services NSW. The department does not represent, warrant or guarantee that
the integrity of this email has been maintained, or that the communication
is free of error, virus, interception, inference or interference.

==========================================================

References

Visible links
1. mailto:[email address]
2. https://www.facs.nsw.gov.au/about_us/con...
3. http://www.community.nsw.gov.au/parents,...
4. http://www.fosteringnsw.com.au/
5. http://www.lawaccess.nsw.gov.au/
6. http://www.community.nsw.gov.au/about-us...
7. http://www.housing.nsw.gov.au/contact-us...
8. http://relayservice.gov.au/support/train...

Kim McDowall

Dear NSW Land and Housing Corporation,

Your autonatic reply did not address my request for information at all.

Yours faithfully,

Kim McDowall

FACS info,

You have emailed [1][email address]. This is an unmonitored
mailbox.

 

You can visit the [2]Family and Community Services website to provide
feedback, leave a comment or make a complaint.

 

o If you want to report suspected child abuse or neglect, call the Child
Protection Helpline on 132 111 – this line is open 24 hours a day, 7
days a week.
o If your query is about social housing or related to your tenancy, call
the Housing Contact Centre on 1800 422 322 – this line is open 24
hours a day, 7 days a week.
o If you are homeless or at risk of becoming homeless, the Link2home
telephone service can help. Call 1800 152 152 – this line is open 24
hours a day, 7 days a week.

·         If you or someone you know is experiencing domestic violence,
you can ring the Domestic Violence Line for help on 1800 656 463.

·         If you or someone you know is experiencing elder abuse, call the
NSW Elder Abuse Helpline on 1800 628 221.

o If you are interested in adoption call the Open Adoption Hotline on
1800 003 227 (9am to 4.30pm Monday to Friday) or complete an [3]Open
Adoption Hotline enquiry form.
o If you are interested in foster care please call Fostering NSW on 1800
236 783 or [4]visit the Fostering NSW website.
o For previous Housing NSW tenants who have an amount owed to them or
own an account, please call 9765 3999 > Option 3 Finance > Option 2
Accounts receivable > Option 1 Vacated.
o If you are a supplier and have an account, invoice or payment-related
query, please call 9765 3999 > Option 3 Finance.
o For legal help please call LawAccess NSW (NSW Department of Justice)
on 1300 888 529 (9am to 5pm Monday to Friday, excluding public
holidays) or visit the [5]LawAccess NSW website.
o If you have a child protection-related complaint, please call the
Complaints Line on 1800 000 164 – this line is open 9am to 4.30pm
Monday to Friday.
o If you have a social housing-related complaint, please call the
Housing Contact Centre (client feedback option) on 1800 422 322 – this
service is open 8.30am to 4.30pm Monday to Friday.

 

Alternatively you can contact your local [6]FACS community service centre
or [7]Housing NSW office.

 

If you are deaf, or have a hearing impairment or speech impairment,
contact us through the [8]National Relay Service.

==========================================================

Security Statement

This email may be confidential and contain privileged information. If you
are not the intended recipient you must not use, disclose, copy or
distribute this email, including any attachments. Confidentiality and
legal privilege attached to this communication are not waived or lost by
reason of mistaken delivery to you. If you have received the email in
error please delete and notify the sender. Any views expressed in this
email are those of the author and do not necessarily represent those of
the department, except where the sender expressly, and with authority,
states them to be the views of the Department of Family and Community
Services NSW. The department does not represent, warrant or guarantee that
the integrity of this email has been maintained, or that the communication
is free of error, virus, interception, inference or interference.

==========================================================

References

Visible links
1. mailto:[email address]
2. https://www.facs.nsw.gov.au/about_us/con...
3. http://www.community.nsw.gov.au/parents,...
4. http://www.fosteringnsw.com.au/
5. http://www.lawaccess.nsw.gov.au/
6. http://www.community.nsw.gov.au/about-us...
7. http://www.housing.nsw.gov.au/contact-us...
8. http://relayservice.gov.au/support/train...

FACS info,

Thanks for your message, we have referred it to the Land and Housing Corporation legal team.

Kind regards,
Department of Family and Community Services
www.facs.nsw.gov.au

Call FACS 24/7:
Child Protection Helpline 132 111
Link2home (homelessness) 1800 152 152
NSW Domestic Violence Line 1800 656 463
Housing Contact Centre 1800 422 322
Elder Abuse Helpline 1800 628 221

Contact us through the National Relay Service:
TTY/voice calls 133 677
Speak & Listen 1300 555 727
SMS 0423 677 767

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LAHC.GIPAinbox,

Dear Ms McDowall,

I am writing in response to your email to [email address] on 28 May 2019.

Your email was an informal request for information under the Government Information (Public Access) Act 2009 “GIPA Act”, which requested the following information:

‘Parramatta council say on May 2019 23rd they think stages 2 2 3 4 and 5 are cancelled.
Housing office in Telopea say no information available except a 2017 letterbox drop.
I would like specific details of the stages, especially 5 please.’

The information you have requested can be found on the following website:

https://www.communitiesplus.com.au/major...

if you require further information, you may lodge a formal access application under the GIPA Act.

Please see link below for the form required to be lodged:

https://www.facs.nsw.gov.au/about/who/la...

Kind regards,

Jessi Virdi | Senior Legal Officer
Department of Family and Community Services | Land and Housing Corporation
T 02 8753 9411
A Level 1, 223-227 Liverpool Road, Ashfield NSW 2131
E [email address]
W www.facs.nsw.gov.au

show quoted sections