Rapid Antigen Tests

There was a delivery error or similar, which needs fixing by the Right to Know team.

Dear ACT Economic Development Directorate,

I request Documents including but not limited to emails, text messages or briefs with information about the supply of RATs to ACT Ministers or their offices by the ACT Economic Development Directorate in the months December 2021 and January 2022.

Yours faithfully,


ACT Economic Development Directorate

2 Attachments

Your message to [ACT-EDD request email] couldn't be delivered.
EDDFreedomofInformation wasn't found at act.gov.au.
foi+request-8295-6a5. . . Office 365 EDDFreedomofInformat. . .
Action Required Recipient
Unknown To address
How to Fix It
The address may be misspelled or may not exist. Try one or more of the
* Send the message again following these steps: In Outlook, open this
non-delivery report (NDR) and choose Send Again from the Report
ribbon. In Outlook on the web, select this NDR, then select the link
"To send this message again, click here." Then delete and retype the
entire recipient address. If prompted with an Auto-Complete List
suggestion don't select it. After typing the complete address, click
* Contact the recipient (by phone, for example) to check that the
address exists and is correct.
* The recipient may have set up email forwarding to an incorrect
address. Ask them to check that any forwarding they've set up is
working correctly.
* Clear the recipient Auto-Complete List in Outlook or Outlook on the
web by following the steps in this article: [1]Fix email delivery
issues for error code 5.1.10 in Office 365, and then send the message
again. Retype the entire recipient address before selecting Send.
If the problem continues, forward this message to your email admin. If
you're an email admin, refer to the More Info for Email Admins section
Was this helpful? [2]Send feedback to Microsoft.
More Info for Email Admins
Status code: 550 5.1.10

This error occurs because the sender sent a message to an email address
hosted by Office 365 but the address is incorrect or doesn't exist at the
destination domain. The error is reported by the recipient domain's email
server, but most often it must be fixed by the person who sent the
message. If the steps in the How to Fix It section above don't fix the
problem, and you're the email admin for the recipient, try one or more of
the following:

The email address exists and is correct - Confirm that the recipient
address exists, is correct, and is accepting messages.

Synchronize your directories - If you have a hybrid environment and are
using directory synchronization make sure the recipient's email address is
synced correctly in both Office 365 and in your on-premises directory.

Errant forwarding rule - Check for forwarding rules that aren't behaving
as expected. Forwarding can be set up by an admin via mail flow rules or
mailbox forwarding address settings, or by the recipient via the Inbox
Rules feature.

Recipient has a valid license - Make sure the recipient has an Office 365
license assigned to them. The recipient's email admin can use the Office
365 admin center to assign a license (Users > Active Users > select the
recipient > Assigned License > Edit).

Mail flow settings and MX records are not correct - Misconfigured mail
flow or MX record settings can cause this error. Check your Office 365
mail flow settings to make sure your domain and any mail flow connectors
are set up correctly. Also, work with your domain registrar to make sure
the MX records for your domain are configured correctly.

For more information and additional tips to fix this issue, see [3]Fix
email delivery issues for error code 5.1.10 in Office 365.
Original Message Details
Created Date: 1/12/2022 10:41:11 PM
Sender Address: [FOI #8295 email]
Recipient Address: [ACT-EDD request email]
Subject: Freedom of Information request - Rapid Antigen Tests
Error Details
Reported error: 550 5.1.10 RESOLVER.ADR.RecipientNotFound; Recipient
[ACT-EDD request email] not found by SMTP
address lookup
DSN generated by: SYBPR01MB7851.ausprd01.prod.outlook.com

Message Hops
1 10:41:11 righttoknow.org.au *
1/12/2022 Microsoft SMTP Server (version=TLS1_2,
2 10:41:13 righttoknow.org.au SY4AUS01FT011.mail.protection.outlook.com cipher=TLS_ECDHE_RSA_WITH_AES_256_GCM_SHA384) 2 sec
1/12/2022 Microsoft SMTP Server (version=TLS1_2,
3 10:41:14 SY4AUS01FT011.eop-AUS01.prod.protection.outlook.com SYCPR01CA0042.outlook.office365.com cipher=TLS_ECDHE_RSA_WITH_AES_256_GCM_SHA384) 1 sec
1/12/2022 Microsoft SMTP Server (version=TLS1_2,
4 10:41:14 SYCPR01CA0042.ausprd01.prod.outlook.com SYBPR01MB7851.ausprd01.prod.outlook.com cipher=TLS_ECDHE_RSA_WITH_AES_256_GCM_SHA384) *

Original Message Headers

Received: from SYCPR01CA0042.ausprd01.prod.outlook.com (2603:10c6:10:e::30) by
SYBPR01MB7851.ausprd01.prod.outlook.com (2603:10c6:10:1b2::10) with Microsoft
SMTP Server (version=TLS1_2, cipher=TLS_ECDHE_RSA_WITH_AES_256_GCM_SHA384) id
15.20.4867.10; Wed, 12 Jan 2022 22:41:14 +0000
Received: from SY4AUS01FT011.eop-AUS01.prod.protection.outlook.com
(2603:10c6:10:e:cafe::b2) by SYCPR01CA0042.outlook.office365.com
(2603:10c6:10:e::30) with Microsoft SMTP Server (version=TLS1_2,
cipher=TLS_ECDHE_RSA_WITH_AES_256_GCM_SHA384) id 15.20.4888.10 via Frontend
Transport; Wed, 12 Jan 2022 22:41:14 +0000
Authentication-Results: spf=pass (sender IP is
smtp.mailfrom=righttoknow.org.au; dkim=none (message not signed)
header.d=none;dmarc=pass action=none header.from=righttoknow.org.au;
Received-SPF: Pass (protection.outlook.com: domain of righttoknow.org.au
designates as permitted sender)
receiver=protection.outlook.com; client-ip=;
Received: from righttoknow.org.au ( by
SY4AUS01FT011.mail.protection.outlook.com ( with Microsoft
SMTP Server (version=TLS1_2, cipher=TLS_ECDHE_RSA_WITH_AES_256_GCM_SHA384) id
15.20.4888.9 via Frontend Transport; Wed, 12 Jan 2022 22:41:13 +0000
Received: by righttoknow.org.au (Postfix, from userid 1001)
id E67243EA45; Thu, 13 Jan 2022 09:41:11 +1100 (AEDT)
Date: Thu, 13 Jan 2022 09:41:11 +1100
From: Buko <[FOI #8295 email]>
To: FOI requests at ACT-EDD <[ACT-EDD request email]>
Message-ID: <[email address]>
Subject: Freedom of Information request - Rapid Antigen Tests
MIME-Version: 1.0
Content-Type: text/plain;
Content-Transfer-Encoding: 7bit
Return-Path: [FOI #8295 email]
X-EOPAttributedMessage: 0
X-EOPTenantAttributedMessage: b46c1908-0334-4236-b978-585ee88e4199:0
X-MS-PublicTrafficType: Email
X-MS-Office365-Filtering-Correlation-Id: 5dd143a5-23a8-4ffd-7b75-08d9d61ca2eb
X-MS-TrafficTypeDiagnostic: SYBPR01MB7851:EE_


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