Requesting all invoices from the company Town & Country Plumbing

Response to this request is long overdue. By law, under all circumstances, Hume City Council should have responded by now (details). You can complain by requesting an internal review.

Dear Hume City Council,

I am requesting all invoices that have been paid by Hume City Council to Town & Country Plumbing for all the jobs they have done for Hume.

I would also like to know who requested these jobs and also is this company contracted by Hume City Council?

John Johnson

Email, Hume City Council

Thank you for contacting Hume City Council. We have received your inquiry.
If your matter is urgent, please contact Customer Service on 9205 2200.
When to expect a response
For general enquires, an initial response can be expected within 3‒5
business days. Specific enquiries will be directed to the relevant
department and will be responded to within 10 working days.
Online payments and building and planning applications
You can make a range of payments online as well as submit a number of
application requests through our [1]online portal. To submit a building or
planning lodgement or application, you will need to [2]register an account
with us. Once registered you can apply and pay online. You do not need to
register an account to make payments such as animal registration, rates
and preschool/activity group payments.  
Visit the [3]Hume City Council website for general information or call us
on 9205 2200 between 8am-5pm Monday to Friday.
Thank you for your enquiry,
Hume City Council
PO Box 119 Dallas Vic 3047  
Phone: 9205 2200
[4]www.hume.vic.gov.au
The information transmitted is for the use of the intended recipient only
and may contain confidential and/or legally privileged material. Any
review, retransmission, dissemination or other use of this information by
persons or entities other than the intended recipient is prohibited. If
you received this email in error, please contact the sender and delete the
transmission together with any attachments.
Hume Council handles information in accordance with the Information
Privacy Act 2000. For more information please refer to the [5]Hume City
Council Privacy Statement or call 9205 2200 for more information.

The information in this email is confidential and directed to the intended
recipient only. If you receive this email in error, immediately delete it
without disclosing or using the contents and then notify the sender. Any
views expressed in this email and attachments are those of the individual
author and may not necessarily reflect the views of Hume City Council. We
accept no liability for damage caused by this email (and attachments) due
to viruses, data corruption or interruption.

References

Visible links
1. https://www.hume.vic.gov.au/Your-Service...
https://www.hume.vic.gov.au/Your-Service...
2. https://ehume.hume.vic.gov.au/T1PRProd/W...
https://ehume.hume.vic.gov.au/T1PRProd/W...
3. http://www.hume.vic.gov.au/
http://www.hume.vic.gov.au/
4. http://www.hume.vic.gov.au/
5. https://www.hume.vic.gov.au/Your-Council...
https://www.hume.vic.gov.au/Your-Council...

Hume City Council

 

 [1]Image

  Hello John,
 
Thank you for contacting Hume City Council about: Risk
 
Your request number is: 240318-000798
 
 
If you require any further support please contact us.
 
 
Thank you,
Debbie S
Hume City Council
www.hume.vic.gov.au
[2][email address
03 9205 2200
 

 

hume.vic.gov.au

This information is Confidential. The information contained within
this transmission is directed to the defined recipients(s). Should
this transmission accidentally find its way to an incorrect recipient
then it should be destroyed immediately without disclosing or using
the information contained within the transmission. If you have
received this transmission in error then please inform the sender
immediately by retun email and delete the transmission and all of its
associations. Any views expressed in this email are those of the
individual sender and may not necessarily reflect the views of Hume
City Council.

The Hume City Council has implemented anti-virus software, and whilist
all care is taken, it is the recipient's responsibility to ensure that
any attachements are scanned for viruses prior to use. The Hume City
Council monitors its email traffic.

[3]facebook      [4]Instagram      [5]twitter

[---002:000968:35026---]

References

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2. mailto:[email address]

Email, Hume City Council

2 Attachments

Good afternoon

 

I acknowledge receipt of your correspondence. The FOI Act requires a
payment of $31.80 application fee.  I have attached the invoice. Please
email me the receipt once paid to expediate work on your request.

 

[1]Pay an Application Fee

 

Please ensure you quote the reference so we can identify it later.

 

Once payment is made, there may be a need to clarify the wording of your
request under section 17 of the FOI Act. In addition, requests that seek
large numbers of documents may require narrowing under section 25 of the
FOI Act to avoid diversion of Hume City resources.

 

Should you have any queries in relation to your request, do not hesitate
to contact me.

 

The FOI Act requires Council to consult with individuals, business and
government agencies who are referred to in, or have produced, the
requested documents before it is permitted to make a decision concerning
access.

 

Once consultation is completed, if Council makes a decision in opposition
to the views of the individuals and business, or where they have not
consented, they are each entitled to seek a review of the decision by the
Victoria Civil and Administrative Tribunal (VCAT). Although a decision may
be made to release the material, it must be withheld for 60 days pending
the expiry of the review period.

 

As this process delays your receipt of any released documentation you may
prefer to request that all personal affairs information may be redacted
from the documents as irrelevant material. Under section 33(9) of the FOI
Act, “information relating to the personal affairs of any person” includes
information that identifies any person or discloses their address or
located; or from which any person’s identity, address or location can
reasonably be determined.

 

Can you please confirm if you require access to personal information such
as names, addresses and phone numbers of individuals referred to in the
documents?

 

Under section 25 of the FOI Act, if a decision is made not to grant access
to a document on the basis that it is an exempt document and/or it
contains irrelevant material, Council is only required to provide you with
an edited copy of that document (ie, with the exempt material removed) if
you have indicated that you would wish to receive an edited copy.

 

Do you wish to receive edited copies of document that would otherwise be
exempt?

 

 

Yours sincerely

 

FOI Team

 

Governance, Hume City Council

1079 Pascoe Vale Road Broadmeadows Vic 3047
PO Box 119 Dallas Vic 3047 

hume.vic.gov.au

 

 

 

The information in this email is confidential and directed to the intended
recipient only. If you receive this email in error, immediately delete it
without disclosing or using the contents and then notify the sender. Any
views expressed in this email and attachments are those of the individual
author and may not necessarily reflect the views of Hume City Council. We
accept no liability for damage caused by this email (and attachments) due
to viruses, data corruption or interruption.

References

Visible links
1. https://ehume.hume.vic.gov.au/T1PRProd/W...

Thankyou very much,

The invoice has been paid - reference number (358873).

In regards to the invoices - I would require, business name, ABN number on the invoices, phone numbers and I would like to know who signed off on all of these invoices? And after all this has been asked then I would also like to still receive edited copies of all documents I have requested with information that may be exempt.

Yours sincerely,

John Johnson

Email, Hume City Council

Thank you for contacting Hume City Council. We have received your inquiry.
If your matter is urgent, please contact Customer Service on 9205 2200.
When to expect a response
For general enquires, an initial response can be expected within 3‒5
business days. Specific enquiries will be directed to the relevant
department and will be responded to within 10 working days.
Online payments and building and planning applications
You can make a range of payments online as well as submit a number of
application requests through our [1]online portal. To submit a building or
planning lodgement or application, you will need to [2]register an account
with us. Once registered you can apply and pay online. You do not need to
register an account to make payments such as animal registration, rates
and preschool/activity group payments.  
Visit the [3]Hume City Council website for general information or call us
on 9205 2200 between 8am-5pm Monday to Friday.
Thank you for your enquiry,
Hume City Council
PO Box 119 Dallas Vic 3047  
Phone: 9205 2200
[4]www.hume.vic.gov.au
The information transmitted is for the use of the intended recipient only
and may contain confidential and/or legally privileged material. Any
review, retransmission, dissemination or other use of this information by
persons or entities other than the intended recipient is prohibited. If
you received this email in error, please contact the sender and delete the
transmission together with any attachments.
Hume Council handles information in accordance with the Information
Privacy Act 2000. For more information please refer to the [5]Hume City
Council Privacy Statement or call 9205 2200 for more information.

The information in this email is confidential and directed to the intended
recipient only. If you receive this email in error, immediately delete it
without disclosing or using the contents and then notify the sender. Any
views expressed in this email and attachments are those of the individual
author and may not necessarily reflect the views of Hume City Council. We
accept no liability for damage caused by this email (and attachments) due
to viruses, data corruption or interruption.

References

Visible links
1. https://www.hume.vic.gov.au/Your-Service...
https://www.hume.vic.gov.au/Your-Service...
2. https://ehume.hume.vic.gov.au/T1PRProd/W...
https://ehume.hume.vic.gov.au/T1PRProd/W...
3. http://www.hume.vic.gov.au/
http://www.hume.vic.gov.au/
4. http://www.hume.vic.gov.au/
5. https://www.hume.vic.gov.au/Your-Council...
https://www.hume.vic.gov.au/Your-Council...

Email, Hume City Council

Good afternoon Mr Johnson

Thank you for payment.

Could you please advise the date range of the documents you are requesting?

Regards

FOI Team

show quoted sections

Hume City Council

 

 [1]Image

  Hello John,
 
We have now completed your service request number 240318-000798
regarding:
 
Risk
 
 
If you require any further support, please contact us.
 
How did we do John? Tell us [2]here.
 
Hume City Council 
www.hume.vic.gov.au
[3][email address
03 9205 2200
 

 

hume.vic.gov.au

This information is Confidential. The information contained within
this transmission is directed to the defined recipients(s). Should
this transmission accidentally find its way to an incorrect recipient
then it should be destroyed immediately without disclosing or using
the information contained within the transmission. If you have
received this transmission in error then please inform the sender
immediately by retun email and delete the transmission and all of its
associations. Any views expressed in this email are those of the
individual sender and may not necessarily reflect the views of Hume
City Council.

The Hume City Council has implemented anti-virus software, and whilist
all care is taken, it is the recipient's responsibility to ensure that
any attachements are scanned for viruses prior to use. The Hume City
Council monitors its email traffic.

[4]facebook      [5]Instagram      [6]twitter

[---002:000969:35171---]

References

Visible links
2. Click to follow link: https://surveys.hume.vic.gov.au/s3/VOC4?...
https://surveys.hume.vic.gov.au/s3/VOC4?...
3. mailto:[email address]

Dear Hume City Council,

The date date range I require is from Town and Country Plumbings first job they ever did with council and all the way to the most recent job they done with Council.

Yours sincerely,

John Johnson

Hume City Council

 

 [1]Image

  Hi John,

Thank you for contacting Hume City Council.

Your request number is 240402-002540.

We will contact you if we require any further information.

Thank You,

Hume City Council  
www.hume.vic.gov.au
[email address]  
03 9205 2200

 

hume.vic.gov.au

This information is Confidential. The information contained within
this transmission is directed to the defined recipients(s). Should
this transmission accidentally find its way to an incorrect recipient
then it should be destroyed immediately without disclosing or using
the information contained within the transmission. If you have
received this transmission in error then please inform the sender
immediately by retun email and delete the transmission and all of its
associations. Any views expressed in this email are those of the
individual sender and may not necessarily reflect the views of Hume
City Council.

The Hume City Council has implemented anti-virus software, and whilist
all care is taken, it is the recipient's responsibility to ensure that
any attachements are scanned for viruses prior to use. The Hume City
Council monitors its email traffic.

[2]facebook      [3]Instagram      [4]twitter

[---002:000953:33433---]

References

Visible links

Hume City Council

 

 [1]Image

  Hello John,
 
Thank you for contacting Hume City Council about: Risk
 
Your request number is: 240402-002540
 
 
If you require any further support please contact us.
 
 
Thank you,
Hejen K
Hume City Council
www.hume.vic.gov.au
[2][email address
03 9205 2200
 

 

hume.vic.gov.au

This information is Confidential. The information contained within
this transmission is directed to the defined recipients(s). Should
this transmission accidentally find its way to an incorrect recipient
then it should be destroyed immediately without disclosing or using
the information contained within the transmission. If you have
received this transmission in error then please inform the sender
immediately by retun email and delete the transmission and all of its
associations. Any views expressed in this email are those of the
individual sender and may not necessarily reflect the views of Hume
City Council.

The Hume City Council has implemented anti-virus software, and whilist
all care is taken, it is the recipient's responsibility to ensure that
any attachements are scanned for viruses prior to use. The Hume City
Council monitors its email traffic.

[3]facebook      [4]Instagram      [5]twitter

[---002:000967:34918---]

References

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2. mailto:[email address]

Dear Hume City Council,

I am following up on my request above.

Yours sincerely,

John Johnson

Hume City Council

 

 [1]Image

  Hi John,

Thank you for contacting Hume City Council.

Your request number is 240424-000032.

We will contact you if we require any further information.

Thank You,

Hume City Council  
www.hume.vic.gov.au
[email address]  
03 9205 2200

 

hume.vic.gov.au

This information is Confidential. The information contained within
this transmission is directed to the defined recipients(s). Should
this transmission accidentally find its way to an incorrect recipient
then it should be destroyed immediately without disclosing or using
the information contained within the transmission. If you have
received this transmission in error then please inform the sender
immediately by retun email and delete the transmission and all of its
associations. Any views expressed in this email are those of the
individual sender and may not necessarily reflect the views of Hume
City Council.

The Hume City Council has implemented anti-virus software, and whilist
all care is taken, it is the recipient's responsibility to ensure that
any attachements are scanned for viruses prior to use. The Hume City
Council monitors its email traffic.

[2]facebook      [3]Instagram      [4]twitter

[---002:000953:33431---]

References

Visible links

Hume City Council

 

 [1]Image

  Hello John,
 
Thank you for contacting Hume City Council about: Risk
 
Your request number is: 240424-000032
 
 
If you require any further support please contact us.
 
 
Thank you,
Hejen K
Hume City Council
www.hume.vic.gov.au
[2][email address
03 9205 2200
 

 

hume.vic.gov.au

This information is Confidential. The information contained within
this transmission is directed to the defined recipients(s). Should
this transmission accidentally find its way to an incorrect recipient
then it should be destroyed immediately without disclosing or using
the information contained within the transmission. If you have
received this transmission in error then please inform the sender
immediately by retun email and delete the transmission and all of its
associations. Any views expressed in this email are those of the
individual sender and may not necessarily reflect the views of Hume
City Council.

The Hume City Council has implemented anti-virus software, and whilist
all care is taken, it is the recipient's responsibility to ensure that
any attachements are scanned for viruses prior to use. The Hume City
Council monitors its email traffic.

[3]facebook      [4]Instagram      [5]twitter

[---002:000967:34916---]

References

Visible links
2. mailto:[email address]

Dear Hume City Council,

I am following up on my request for all of town and country plumbings invoices. By law a responses was supposed to be had by the 1/05/2024 by Hume council

Yours sincerely,

John Johnson

Hume City Council

 

 [1]Image

  Hi John,

Thank you for contacting Hume City Council.

Your request number is 240502-000014.

We will contact you if we require any further information.

Thank You,

Hume City Council  
www.hume.vic.gov.au
[email address]  
03 9205 2200

 

hume.vic.gov.au

This information is Confidential. The information contained within
this transmission is directed to the defined recipients(s). Should
this transmission accidentally find its way to an incorrect recipient
then it should be destroyed immediately without disclosing or using
the information contained within the transmission. If you have
received this transmission in error then please inform the sender
immediately by retun email and delete the transmission and all of its
associations. Any views expressed in this email are those of the
individual sender and may not necessarily reflect the views of Hume
City Council.

The Hume City Council has implemented anti-virus software, and whilist
all care is taken, it is the recipient's responsibility to ensure that
any attachements are scanned for viruses prior to use. The Hume City
Council monitors its email traffic.

[2]facebook      [3]Instagram      [4]twitter

[---002:000953:33428---]

References

Visible links

Hume City Council

 

 [1]Image

  Hello John,
 
Thank you for contacting Hume City Council about: Risk
 
Your request number is: 240502-000014
 
 
If you require any further support please contact us.
 
 
Thank you,
Abby S
Hume City Council
www.hume.vic.gov.au
[2][email address
03 9205 2200
 

 

hume.vic.gov.au

This information is Confidential. The information contained within
this transmission is directed to the defined recipients(s). Should
this transmission accidentally find its way to an incorrect recipient
then it should be destroyed immediately without disclosing or using
the information contained within the transmission. If you have
received this transmission in error then please inform the sender
immediately by retun email and delete the transmission and all of its
associations. Any views expressed in this email are those of the
individual sender and may not necessarily reflect the views of Hume
City Council.

The Hume City Council has implemented anti-virus software, and whilist
all care is taken, it is the recipient's responsibility to ensure that
any attachements are scanned for viruses prior to use. The Hume City
Council monitors its email traffic.

[3]facebook      [4]Instagram      [5]twitter

[---002:000966:34813---]

References

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2. mailto:[email address]

Dear Hume City Council,

Following up on my request for town and country plumbing invoices.

By law you should have responded by the 1st of May, 2024.

I will be giving Hume council to the end of business hours this week to respond l or this will be escalated further to the media. You cannot just ignore this.

Yours sincerely,

John Johnson

Hume City Council

 

 [1]Image

  Hi John,

Thank you for contacting Hume City Council.

Your request number is 240507-000028.

We will contact you if we require any further information.

Thank You,

Hume City Council  
www.hume.vic.gov.au
[email address]  
03 9205 2200

 

hume.vic.gov.au

This information is Confidential. The information contained within
this transmission is directed to the defined recipients(s). Should
this transmission accidentally find its way to an incorrect recipient
then it should be destroyed immediately without disclosing or using
the information contained within the transmission. If you have
received this transmission in error then please inform the sender
immediately by retun email and delete the transmission and all of its
associations. Any views expressed in this email are those of the
individual sender and may not necessarily reflect the views of Hume
City Council.

The Hume City Council has implemented anti-virus software, and whilist
all care is taken, it is the recipient's responsibility to ensure that
any attachements are scanned for viruses prior to use. The Hume City
Council monitors its email traffic.

[2]facebook      [3]Instagram      [4]twitter

[---002:000953:33438---]

References

Visible links

Hume City Council

 

 [1]Image

  Hello John,
 
Thank you for contacting Hume City Council about: Risk
 
Your request number is: 240507-000028
 
 
If you require any further support please contact us.
 
 
Thank you,
Lynda H
Hume City Council
www.hume.vic.gov.au
[2][email address
03 9205 2200
 

 

hume.vic.gov.au

This information is Confidential. The information contained within
this transmission is directed to the defined recipients(s). Should
this transmission accidentally find its way to an incorrect recipient
then it should be destroyed immediately without disclosing or using
the information contained within the transmission. If you have
received this transmission in error then please inform the sender
immediately by retun email and delete the transmission and all of its
associations. Any views expressed in this email are those of the
individual sender and may not necessarily reflect the views of Hume
City Council.

The Hume City Council has implemented anti-virus software, and whilist
all care is taken, it is the recipient's responsibility to ensure that
any attachements are scanned for viruses prior to use. The Hume City
Council monitors its email traffic.

[3]facebook      [4]Instagram      [5]twitter

[---002:000967:34934---]

References

Visible links
2. mailto:[email address]

Email, Hume City Council

1 Attachment

Dear Mr Johnson

 

We apologise for the delay responding to your FOI request.

 

On 17 March 2024 you submitted an FOI request with the following terms:

 1. I am requesting all invoices that have been paid by Hume City Council
to Town & Country Plumbing for all the jobs they have done for Hume.
 2. I would also like to know who requested these jobs and also is this
company contracted by Hume City Council?

 

On 24 March 2024 we received payment of the FOI application fee.

 

On 2 April 2024 at 5.26pm (effective date 3 April 2024) you clarified the
date range for point 1.

“The date range I require is from Town and Country Plumbings first job
they ever did with council and all the way to the most recent job they
done with Council.”

 

Point 1 was considered valid on 3 April 2024.

 

Point 2 is a request for information. A request made under the Freedom of
Information Act 1982 must be for information contained in documents. I
note you requested information as opposed to documents. In response to
your request for information, I confirm that various Council departments
engage Town & Country Plumbing to undertake works, including Assets and
Waste & Sustainability. I also confirm there is no executed contract
between Hume City Council and Town & Country Plumbing. I trust this
information satisfies your request for point 2.

 

The FOI Act allows 30 days processing time of a valid request plus an
additional 15 days if third party consultation is required, which it is in
this instance. Based on point 1 being valid on 3 April 2024 your request
is now due on 20 May 2024.

 

Kind regards

 

 

FOI Officer

 

Governance, Hume City Council

1079 Pascoe Vale Road Broadmeadows Vic 3047
PO Box 119 Dallas Vic 3047 

hume.vic.gov.au

 

 

 

The information in this email is confidential and directed to the intended
recipient only. If you receive this email in error, immediately delete it
without disclosing or using the contents and then notify the sender. Any
views expressed in this email and attachments are those of the individual
author and may not necessarily reflect the views of Hume City Council. We
accept no liability for damage caused by this email (and attachments) due
to viruses, data corruption or interruption.

Dear Email,

Looking forward to your response on the 20th of May in regards to point 1

Yours sincerely,

John Johnson

Email, Hume City Council

Thank you for contacting Hume City Council. We have received your inquiry.
If your matter is urgent, please contact Customer Service on 9205 2200.
When to expect a response
For general enquires, an initial response can be expected within 3‒5
business days. Specific enquiries will be directed to the relevant
department and will be responded to within 10 working days.
Online payments and building and planning applications
You can make a range of payments online as well as submit a number of
application requests through our [1]online portal. To submit a building or
planning lodgement or application, you will need to [2]register an account
with us. Once registered you can apply and pay online. You do not need to
register an account to make payments such as animal registration, rates
and preschool/activity group payments.  
Visit the [3]Hume City Council website for general information or call us
on 9205 2200 between 8am-5pm Monday to Friday.
Thank you for your enquiry,
Hume City Council
PO Box 119 Dallas Vic 3047  
Phone: 9205 2200
[4]www.hume.vic.gov.au
The information transmitted is for the use of the intended recipient only
and may contain confidential and/or legally privileged material. Any
review, retransmission, dissemination or other use of this information by
persons or entities other than the intended recipient is prohibited. If
you received this email in error, please contact the sender and delete the
transmission together with any attachments.
Hume Council handles information in accordance with the Information
Privacy Act 2000. For more information please refer to the [5]Hume City
Council Privacy Statement or call 9205 2200 for more information.

The information in this email is confidential and directed to the intended
recipient only. If you receive this email in error, immediately delete it
without disclosing or using the contents and then notify the sender. Any
views expressed in this email and attachments are those of the individual
author and may not necessarily reflect the views of Hume City Council. We
accept no liability for damage caused by this email (and attachments) due
to viruses, data corruption or interruption.

References

Visible links
1. https://www.hume.vic.gov.au/Your-Service...
https://www.hume.vic.gov.au/Your-Service...
2. https://ehume.hume.vic.gov.au/T1PRProd/W...
https://ehume.hume.vic.gov.au/T1PRProd/W...
3. http://www.hume.vic.gov.au/
http://www.hume.vic.gov.au/
4. http://www.hume.vic.gov.au/
5. https://www.hume.vic.gov.au/Your-Council...
https://www.hume.vic.gov.au/Your-Council...

Email, Hume City Council

Dear Mr Johnson

We need to extend the time for deciding your freedom of information request.

We refer to your request under the Freedom of Information Act 1982 (Vic) (FOI Act) received on 17 March 2024, and considered valid on 3 April 2024.

Under section 21(2)(b) of the FOI Act, we may extend the time for deciding a request by up to 30 days with your agreement.

Your request is due on 20 May 2024; however we need to extend this time by 15 days due to the high number of requests we are currently processing. We apologise for the delay in providing you with the decision and documents and thank you for your patience.

As such, we request your agreement to extend the time for deciding your request to 4 June 2024.

Please note, you do not have to agree to our request for an extension of time. If you do not agree, we will continue processing your request.

If you are not satisfied with this extension, you have the right under section 61A of the FOI Act to make a complaint to the Information Commissioner. Office of the Victorian Information Commissioner’s (OVIC) details are below:

Officer of the Victorian Information Commissioner
PO Box 24274
MELBOURNE VIC 3001
Email: [email address]
Phone: 1300 00 6842 (1300 00 OVIC)

Yours sincerely

FOI Team
Hume City Council

show quoted sections

Dear Email,

I do not agree to your extension request.

Please provide invoices as asked for at your earliest convenience.

Yours sincerely,

John Johnson

Email, Hume City Council

Thank you for contacting Hume City Council. We have received your inquiry.
If your matter is urgent, please contact Customer Service on 9205 2200.
When to expect a response
For general enquires, an initial response can be expected within 3‒5
business days. Specific enquiries will be directed to the relevant
department and will be responded to within 10 working days.
Online payments and building and planning applications
You can make a range of payments online as well as submit a number of
application requests through our [1]online portal. To submit a building or
planning lodgement or application, you will need to [2]register an account
with us. Once registered you can apply and pay online. You do not need to
register an account to make payments such as animal registration, rates
and preschool/activity group payments.  
Visit the [3]Hume City Council website for general information or call us
on 9205 2200 between 8am-5pm Monday to Friday.
Thank you for your enquiry,
Hume City Council
PO Box 119 Dallas Vic 3047  
Phone: 9205 2200
[4]www.hume.vic.gov.au
The information transmitted is for the use of the intended recipient only
and may contain confidential and/or legally privileged material. Any
review, retransmission, dissemination or other use of this information by
persons or entities other than the intended recipient is prohibited. If
you received this email in error, please contact the sender and delete the
transmission together with any attachments.
Hume Council handles information in accordance with the Information
Privacy Act 2000. For more information please refer to the [5]Hume City
Council Privacy Statement or call 9205 2200 for more information.

The information in this email is confidential and directed to the intended
recipient only. If you receive this email in error, immediately delete it
without disclosing or using the contents and then notify the sender. Any
views expressed in this email and attachments are those of the individual
author and may not necessarily reflect the views of Hume City Council. We
accept no liability for damage caused by this email (and attachments) due
to viruses, data corruption or interruption.

References

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2. https://ehume.hume.vic.gov.au/T1PRProd/W...
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3. http://www.hume.vic.gov.au/
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5. https://www.hume.vic.gov.au/Your-Council...
https://www.hume.vic.gov.au/Your-Council...

Dear Hume City Council,

Please pass this on to the person who conducts Freedom of Information reviews.

I am writing to request an internal review of Hume City Council's handling of my FOI request 'Requesting all invoices from the company Town & Country Plumbing'.

Yours faithfully,

John Johnson

Email, Hume City Council

Thank you for contacting Hume City Council. We have received your inquiry.
If your matter is urgent, please contact Customer Service on 9205 2200.
When to expect a response
For general enquires, an initial response can be expected within 3‒5
business days. Specific enquiries will be directed to the relevant
department and will be responded to within 10 working days.
Online payments and building and planning applications
You can make a range of payments online as well as submit a number of
application requests through our [1]online portal. To submit a building or
planning lodgement or application, you will need to [2]register an account
with us. Once registered you can apply and pay online. You do not need to
register an account to make payments such as animal registration, rates
and preschool/activity group payments.  
Visit the [3]Hume City Council website for general information or call us
on 9205 2200 between 8am-5pm Monday to Friday.
Thank you for your enquiry,
Hume City Council
PO Box 119 Dallas Vic 3047  
Phone: 9205 2200
[4]www.hume.vic.gov.au
The information transmitted is for the use of the intended recipient only
and may contain confidential and/or legally privileged material. Any
review, retransmission, dissemination or other use of this information by
persons or entities other than the intended recipient is prohibited. If
you received this email in error, please contact the sender and delete the
transmission together with any attachments.
Hume Council handles information in accordance with the Information
Privacy Act 2000. For more information please refer to the [5]Hume City
Council Privacy Statement or call 9205 2200 for more information.

The information in this email is confidential and directed to the intended
recipient only. If you receive this email in error, immediately delete it
without disclosing or using the contents and then notify the sender. Any
views expressed in this email and attachments are those of the individual
author and may not necessarily reflect the views of Hume City Council. We
accept no liability for damage caused by this email (and attachments) due
to viruses, data corruption or interruption.

References

Visible links
1. https://www.hume.vic.gov.au/Your-Service...
https://www.hume.vic.gov.au/Your-Service...
2. https://ehume.hume.vic.gov.au/T1PRProd/W...
https://ehume.hume.vic.gov.au/T1PRProd/W...
3. http://www.hume.vic.gov.au/
http://www.hume.vic.gov.au/
4. http://www.hume.vic.gov.au/
5. https://www.hume.vic.gov.au/Your-Council...
https://www.hume.vic.gov.au/Your-Council...

Email, Hume City Council

Dear John Johnson,

Thank you for your email.

There is no internal review process for Freedom of Information requests.

As previously advised, you have the right under section 61A of the FOI Act to make a complaint to the Information Commissioner. Office of the Victorian Information Commissioner’s (OVIC) details are below:

Officer of the Victorian Information Commissioner PO Box 24274
MELBOURNE VIC 3001
Email: [email address]
Phone: 1300 00 6842 (1300 00 OVIC)

Yours sincerely

FOI Team
Hume City Council

show quoted sections

Dear Email,

Before I go any further is council going to provide me with the invoices I requested?

Yours sincerely,

John Johnson

Email, Hume City Council

Thank you for contacting Hume City Council. We have received your inquiry.
If your matter is urgent, please contact Customer Service on 9205 2200.
When to expect a response
For general enquires, an initial response can be expected within 3‒5
business days. Specific enquiries will be directed to the relevant
department and will be responded to within 10 working days.
Online payments and building and planning applications
You can make a range of payments online as well as submit a number of
application requests through our [1]online portal. To submit a building or
planning lodgement or application, you will need to [2]register an account
with us. Once registered you can apply and pay online. You do not need to
register an account to make payments such as animal registration, rates
and preschool/activity group payments.  
Visit the [3]Hume City Council website for general information or call us
on 9205 2200 between 8am-5pm Monday to Friday.
Thank you for your enquiry,
Hume City Council
PO Box 119 Dallas Vic 3047  
Phone: 9205 2200
[4]www.hume.vic.gov.au
The information transmitted is for the use of the intended recipient only
and may contain confidential and/or legally privileged material. Any
review, retransmission, dissemination or other use of this information by
persons or entities other than the intended recipient is prohibited. If
you received this email in error, please contact the sender and delete the
transmission together with any attachments.
Hume Council handles information in accordance with the Information
Privacy Act 2000. For more information please refer to the [5]Hume City
Council Privacy Statement or call 9205 2200 for more information.

The information in this email is confidential and directed to the intended
recipient only. If you receive this email in error, immediately delete it
without disclosing or using the contents and then notify the sender. Any
views expressed in this email and attachments are those of the individual
author and may not necessarily reflect the views of Hume City Council. We
accept no liability for damage caused by this email (and attachments) due
to viruses, data corruption or interruption.

References

Visible links
1. https://www.hume.vic.gov.au/Your-Service...
https://www.hume.vic.gov.au/Your-Service...
2. https://ehume.hume.vic.gov.au/T1PRProd/W...
https://ehume.hume.vic.gov.au/T1PRProd/W...
3. http://www.hume.vic.gov.au/
http://www.hume.vic.gov.au/
4. http://www.hume.vic.gov.au/
5. https://www.hume.vic.gov.au/Your-Council...
https://www.hume.vic.gov.au/Your-Council...

Email, Hume City Council

Good morning Mr Johnson,

Thank you for your email. We expect to provide you with a decision on your Freedom of Information request by Tuesday the 4th of June 2024.

Kind regards

FOI Team.

show quoted sections

Email, Hume City Council

4 Attachments

Dear John Johnson,

 

Please refer to attached correspondence in response to your Freedom of
Information request.

 

Payment of the attached invoice can be made online [1]here.

 

Your Application number is FOI240010.

 

Kind regards

 

Lucy

 

Lucy Milburn

FOI and Insurance Advisor

 

Governance, Hume City Council

1079 Pascoe Vale Road Broadmeadows Vic 3047
PO Box 119 Dallas Vic 3047 

Ph: 9205 2245

hume.vic.gov.au

 

 

 

The information in this email is confidential and directed to the intended
recipient only. If you receive this email in error, immediately delete it
without disclosing or using the contents and then notify the sender. Any
views expressed in this email and attachments are those of the individual
author and may not necessarily reflect the views of Hume City Council. We
accept no liability for damage caused by this email (and attachments) due
to viruses, data corruption or interruption.

References

Visible links
1. https://ehume.hume.vic.gov.au/T1PRProd/W...

Dear Email,

Thankyou,

I have just paid the invoice - reference number is 370337.

Just to confirm, the 60 days starts from today?

Yours sincerely,

John Johnson

Email, Hume City Council

Thank you for contacting Hume City Council. We have received your inquiry.
If your matter is urgent, please contact Customer Service on 9205 2200.
When to expect a response
For general enquires, an initial response can be expected within 3‒5
business days. Specific enquiries will be directed to the relevant
department and will be responded to within 10 working days.
Online payments and building and planning applications
You can make a range of payments online as well as submit a number of
application requests through our [1]online portal. To submit a building or
planning lodgement or application, you will need to [2]register an account
with us. Once registered you can apply and pay online. You do not need to
register an account to make payments such as animal registration, rates
and preschool/activity group payments.  
Visit the [3]Hume City Council website for general information or call us
on 9205 2200 between 8am-5pm Monday to Friday.
Thank you for your enquiry,
Hume City Council
PO Box 119 Dallas Vic 3047  
Phone: 9205 2200
[4]www.hume.vic.gov.au
The information transmitted is for the use of the intended recipient only
and may contain confidential and/or legally privileged material. Any
review, retransmission, dissemination or other use of this information by
persons or entities other than the intended recipient is prohibited. If
you received this email in error, please contact the sender and delete the
transmission together with any attachments.
Hume Council handles information in accordance with the Information
Privacy Act 2000. For more information please refer to the [5]Hume City
Council Privacy Statement or call 9205 2200 for more information.

The information in this email is confidential and directed to the intended
recipient only. If you receive this email in error, immediately delete it
without disclosing or using the contents and then notify the sender. Any
views expressed in this email and attachments are those of the individual
author and may not necessarily reflect the views of Hume City Council. We
accept no liability for damage caused by this email (and attachments) due
to viruses, data corruption or interruption.

References

Visible links
1. https://www.hume.vic.gov.au/Your-Service...
https://www.hume.vic.gov.au/Your-Service...
2. https://ehume.hume.vic.gov.au/T1PRProd/W...
https://ehume.hume.vic.gov.au/T1PRProd/W...
3. http://www.hume.vic.gov.au/
http://www.hume.vic.gov.au/
4. http://www.hume.vic.gov.au/
5. https://www.hume.vic.gov.au/Your-Council...
https://www.hume.vic.gov.au/Your-Council...

Email, Hume City Council

Dear John Johnson,

Thankyou for your payment.

To confirm, the 60 days commenced yesterday although we allow a few days grace to allow VCAT to notify Council of any appeals the third party has made before the 60 day expiry.

Regards

FOI Team

show quoted sections

Dear Email,

Following to the release of the information.
If the real lease of the information is denied due tongaving personal information on the invoice. Will I ve receiving edited versions of the invoices, showing amounts charge and the type of works which were conducted on the invoices?

Yours sincerely,

John Johnson

Email, Hume City Council

Thank you for contacting Hume City Council. We have received your inquiry.
If your matter is urgent, please contact Customer Service on 9205 2200.
When to expect a response
For general enquires, an initial response can be expected within 3‒5
business days. Specific enquiries will be directed to the relevant
department and will be responded to within 10 working days.
Online payments and building and planning applications
You can make a range of payments online as well as submit a number of
application requests through our [1]online portal. To submit a building or
planning lodgement or application, you will need to [2]register an account
with us. Once registered you can apply and pay online. You do not need to
register an account to make payments such as animal registration, rates
and preschool/activity group payments.  
Visit the [3]Hume City Council website for general information or call us
on 9205 2200 between 8am-5pm Monday to Friday.
Thank you for your enquiry,
Hume City Council
PO Box 119 Dallas Vic 3047  
Phone: 9205 2200
[4]www.hume.vic.gov.au
The information transmitted is for the use of the intended recipient only
and may contain confidential and/or legally privileged material. Any
review, retransmission, dissemination or other use of this information by
persons or entities other than the intended recipient is prohibited. If
you received this email in error, please contact the sender and delete the
transmission together with any attachments.
Hume Council handles information in accordance with the Information
Privacy Act 2000. For more information please refer to the [5]Hume City
Council Privacy Statement or call 9205 2200 for more information.

The information in this email is confidential and directed to the intended
recipient only. If you receive this email in error, immediately delete it
without disclosing or using the contents and then notify the sender. Any
views expressed in this email and attachments are those of the individual
author and may not necessarily reflect the views of Hume City Council. We
accept no liability for damage caused by this email (and attachments) due
to viruses, data corruption or interruption.

References

Visible links
1. https://www.hume.vic.gov.au/Your-Service...
https://www.hume.vic.gov.au/Your-Service...
2. https://ehume.hume.vic.gov.au/T1PRProd/W...
https://ehume.hume.vic.gov.au/T1PRProd/W...
3. http://www.hume.vic.gov.au/
http://www.hume.vic.gov.au/
4. http://www.hume.vic.gov.au/
5. https://www.hume.vic.gov.au/Your-Council...
https://www.hume.vic.gov.au/Your-Council...