***If your issue is a Council emergency and requires immediate or urgent
attention please phone (07) 3829 8999 (24 hours a day, 7 days a week)***

Thank you for contacting Redland City Council.
Your request will be reviewed by our Customer Service Team then forwarded
to the relevant department for their attention and action where required.
If your matter is an emergency please call Council’s emergency after
hour’s service on (07) 3829 8999.

**Please note this mailbox is not monitored outside business hours.**

Thank you for your enquiry.

You can apply for access to documents held by Council under the Right to
Information Act 2009 (Qld) (RTI Act).

Visit [1]Redland City Council’s website for information on making an
application or download the [2]Application Form.

Please note, evidence of your identity may be required.

The application fee for 2024/25 is $55.75 which is prescribed by the
Queensland State Government. Once we receive your application we will
contact you regarding payment of this fee.  Important! A surcharge of
0.11% applies to all debit, credit and EFTPOS payments made to Council.

Your completed application form can be submitted:

o    In person - at one of our [3]Customer Services Centres; or

o    Via email - email the completed form to
[4][email address]

Please contact the Ethics & Integrity Unit if you have any questions.

Deb Weeks

A/Senior Adviser Ethics and Integrity

Corporate Governance │ Ethics & Integrity

Redland City Council 
P +617 3829 8811

I acknowledge the traditional custodians of the

lands and seas where I work. I pay my respects

to Elders, past, present and future.
 
 
 

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