The Telecommunications Universal Service Management Agency (TUSMA) was folded into the Communications Department in 2015. Read more about this at ZDNet. It was responsible for ensuring all Australians have reasonable access to a standard telephone service. This includes the ongoing delivery of the Emergency Call Service (calls to Triple Zero (000) and ‘112’), the ongoing delivery of the National Relay Service, continued availability of untimed local calls for customers outside standard zones, and ensuring appropriate safety net arrangements are in place to support the continuity of supply of carriage services during transition to the National Broadband Network.

This authority no longer exists, so you cannot make a request to it.