Details of request “Policy on management of service complaints, foi complaints, and privacy complaints about the OAIC

Event history

This table shows the technical details of the internal events that happened to this request on Right to Know. This could be used to generate information about the speed with which authorities respond to requests, the number of requests which require a postal response and much more.

Caveat emptor! To use this data in an honourable way, you will need a good internal knowledge of user behaviour on Right to Know. How, why and by whom requests are categorised is not straightforward, and there will be user error and ambiguity. You will also need to understand FOI law, and the way authorities use it. Plus you'll need to be an elite statistician. Please contact us with questions.

id event_type created_at described_state last_described_at calculated_state link
106681  sent  2022-07-27 23:15:33 +1000  waiting_response  2022-07-27 23:15:33 +1000  waiting_response  outgoing  
107398  response  2022-08-02 17:04:42 +1000    2022-08-05 22:42:58 +1000  waiting_response  incoming  
108099  status_update  2022-08-05 22:42:58 +1000  waiting_response  2022-08-05 22:42:58 +1000  waiting_response   
111661  response  2022-08-26 08:39:36 +1000    2022-09-10 23:43:59 +1000  waiting_response  incoming  
114623  overdue  2022-08-27 00:00:00 +1000         
114444  status_update  2022-09-10 23:43:59 +1000  waiting_response  2022-09-10 23:43:59 +1000  waiting_response   
114445  followup_sent  2022-09-10 23:49:12 +1000        outgoing  
114446  followup_sent  2022-09-10 23:50:28 +1000        outgoing  
115070  response  2022-09-14 15:34:48 +1000        incoming  
115181  response  2022-09-15 14:25:17 +1000    2022-10-04 14:51:30 +1100  waiting_response  incoming  
118511  very_overdue  2022-09-27 00:00:00 +1000         
118367  status_update  2022-10-04 14:51:30 +1100  waiting_response  2022-10-04 14:51:30 +1100  waiting_response   
119663  response  2022-10-10 09:16:26 +1100        incoming  
119692  response  2022-10-10 18:49:36 +1100    2022-11-05 18:05:18 +1100  waiting_response  incoming  
124016  status_update  2022-11-05 18:05:18 +1100  waiting_response  2022-11-05 18:05:18 +1100  waiting_response   
156760  edit  2023-05-06 03:45:19 +1000         
156761  edit  2023-05-06 03:45:19 +1000         
156762  edit  2023-05-06 03:45:19 +1000         
156763  edit  2023-05-06 03:45:19 +1000         
156764  edit  2023-05-06 03:45:19 +1000         
156765  edit  2023-05-06 03:45:19 +1000         
156766  edit  2023-05-06 03:45:19 +1000         
156767  edit  2023-05-06 03:45:19 +1000         
156768  edit  2023-05-06 03:45:19 +1000         
156769  edit  2023-05-06 03:45:19 +1000         
156770  edit  2023-05-06 03:45:19 +1000         
156771  edit  2023-05-06 03:45:20 +1000         
156772  edit  2023-05-06 03:45:20 +1000         
156773  edit  2023-05-06 03:45:20 +1000         
156774  edit  2023-05-06 03:45:20 +1000         

Here described means when a user selected a status for the request, and the most recent event had its status updated to that value. calculated is then inferred by Right to Know for intermediate events, which weren't given an explicit description by a user. See the search tips for description of the states.

You can get this page in computer-readable format as part of the main JSON page for the request. See the API documentation.