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4.1 Guide to Registered Nurse Hours

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Dear National Disability Insurance Agency,

I am requesting access under the Freedom of Information Act 1982 (FOI Act), to the following documents:

1. 4.1 Guide to Registered Nurse Hours
(internal link: https://intranet.ndiastaff.ndia.gov.au/s... )
3. If the document I have named are no longer in use, please provide the last version of the document that was in use AND the new different document which supersedes it.

FURTHER INFORMATION TO CLARIFY AND AID YOUR SEARCH:

This document titles and links were obtained from the document titled ‘Standard Operating Procedure - Guided Planning Questions’ (V4.0 2020-07-30) which was uploaded to the Disability Royal Commission’s document library at this link: https://disability.royalcommission.gov.a...

I assume this link was mistakenly left active when the document was provided to the royal commission and submitted into evidence. I am obviously unable to view the documents found at these internal links myself as I do not have a staff login. If for whatever reason the links I have copied and supplied to you in this FOI are now non-functional, please refer back to your own copy of the SOP mentioned for the current direct link to the documents I am requesting.

I am also explicitly asking that you please, do not waste my time AND your own by providing me with a link to another publicly available NDIS webpage or the Our Guidelines as the decision documents for this request. I know how to use google, if that was what I was asking for I would already have found it. I have provided you with the EXACT TITLES AND LINK to an INTERNAL DOCUMENT and that is what I expect to receive in your decision, you should have no difficulty locating what I am asking for.

Thank you in advance for your cooperation.

Kind regards, 

Gemma Jones

foi, National Disability Insurance Agency

Thank you for your email to the National Disability Insurance Agency
(NDIA) Freedom of Information (FOI) team.
Please note: due to a high volume of requests, our ability to respond to
you in a timely manner may be affected. We will action your request as
soon as possible and will endeavour to process your matter within the
legislative deadlines. We may need to seek your agreement to an extension
of time. We appreciate your understanding if this is required.
Participant Information
Did you know the NDIA has other ways to access the documents and
information that we hold?

Participants, Guardians and Nominees can obtain copies of some participant
information through our National Contact Centre (NCC). For more
information about what’s available through the NCC, please contact 1800
800 110.
Please visit our [1]Access to Information webpage to find out more about
accessing information through:

* The [2]Participant Information Access (PIA) scheme
* The [3]Information Publication Scheme (IPS)
* The [4]myplace portal for participants   
* The [5]myplace portal for providers

Access to Data
You can also request data and statistics. Please visit our [6]Data and
insights webpage page for further information.
If you are able to obtain your information from a source listed above, you
can withdraw your FOI request by emailing [7][NDIA request email]

Further Information
Information about how to make an FOI request can be found on our website:
[8]Freedom of Information
Should you have a query unrelated to FOI, please contact the Agency by
email at [9][email address] or via webchat at [10]ndis.gov.au.
Alternatively, you can also contact us by phoning 1800 800 110.
Kind regards   

Freedom of Information Team 

Complaints Management & FOI Branch

General Counsel Division 

National Disability Insurance Agency 

E [11][NDIA request email]  

  

The NDIA acknowledges the Traditional Custodians of Country throughout
Australia and their continuing connection to land, sea and community. We
pay our respects to them and their cultures and to Elders past, present
and emerging. 

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References

Visible links
1. https://www.ndis.gov.au/about-us/policie...
https://www.ndis.gov.au/about-us/policie...
2. https://www.ndis.gov.au/about-us/policie...
https://www.ndis.gov.au/about-us/policie...
3. https://www.ndis.gov.au/about-us/policie...
https://www.ndis.gov.au/about-us/policie...
4. https://www.ndis.gov.au/participants/usi...
https://www.ndis.gov.au/participants/usi...
5. https://www.ndis.gov.au/providers/workin...
https://www.ndis.gov.au/providers/workin...
6. https://data.ndis.gov.au/
https://data.ndis.gov.au/
7. mailto:[NDIA request email]
mailto:[NDIA request email]
8. https://www.ndis.gov.au/about-us/policie...
https://www.ndis.gov.au/about-us/policie...
9. mailto:[email address]
mailto:[email address]
10. https://www.ndis.gov.au/
https://www.ndis.gov.au/
11. mailto:[NDIA request email]

foi, National Disability Insurance Agency

3 Attachments

Dear Gemma Jones, 

 

Freedom of Information Request: Acknowledgement 

Thank you for your request of 24 March 2024, made under the Freedom of
Information Act 1982 (FOI Act), for copies of documents held by the
National Disability Insurance Agency (NDIA).

 

Scope of your request 

You have requested access to: 

“…I am requesting access under the Freedom of Information Act 1982 (FOI
Act), to the following documents:

1. 4.1 Guide to Registered Nurse Hours…

…If the document I have named are no longer in use, please provide the
last version of the document that was in use AND the new different
document which supersedes it…” 

 

Processing timeframes 

A 30-day statutory period for processing your request commenced from 25
March 2024, in accordance with section 15(2A)(c) of the FOI Act. You
should, therefore, expect a decision from us by 23 April 2024. 

 

This period may be extended if we need to consult with third parties or
for other reasons. We will advise you if this happens. 

Unless you advise otherwise, we will take it that you agree to the names
and contact details of NDIA staff being excluded from the scope of your
request (that is, the information will be treated as irrelevant).

 

Charges

We may apply a processing charge to your request and will advise you as
soon as practicable if a charge is payable.  

 

Disclosure Log

Information released under the FOI Act may be published on the NDIA’s
disclosure log located on our website, subject to certain exceptions.  

 

If you have any concerns about the publication of information you have
requested, please contact us. 

 

Further help 

Please contact us at [1][NDIA request email] if you have any questions or need
help. 

We will contact you using the email address you provided. Please advise if
you would prefer us to use an alternative means of contact. 

 

Kind regards 

 

Jordyn

Senior FOI Officer 

Complaints Management & FOI Branch  

General Counsel Division 

National Disability Insurance Agency 

E [2][NDIA request email]    

[3]NDIA logo 

[4]LGBTIQA+ rainbow graphic 

The NDIA acknowledges the Traditional Custodians of Country throughout
Australia and their continuing connection to land, sea and community. We
pay our respects to them and their cultures and to Elders past, present
and emerging. 

[5]Aboriginal and Torres Strait Islander flags graphic 

 

 

 

show quoted sections

foi, National Disability Insurance Agency

6 Attachments

Dear Gemma Jones,

 

Thank you for your request for information.

 

Please find attached correspondence and documents in relation to your
request. If you require these in a different format, please let us know.

 

Please contact us at [1][NDIA request email] if you have any questions or
require help.

Thank you.

 

Kind regards

 

Jordyn

Senior FOI Officer

Complaints Management & FOI Branch

General Counsel Division

National Disability Insurance Agency

E [2][NDIA request email]

[3]NDIA logo

[4]LGBTIQA+ rainbow graphic

The NDIA acknowledges the Traditional Custodians of Country throughout
Australia and their continuing connection to land, sea and community. We
pay our respects to them and their cultures and to Elders past, present
and emerging.

[5]Aboriginal and Torres Strait Islander flags graphic

 

 

 

From: foi <[NDIA request email]>
Sent: Tuesday, April 9, 2024 10:12 AM
To: '[FOI #11262 email]'
<[FOI #11262 email]>
Cc: foi <[NDIA request email]>
Subject: FOI 23/24-1038 – Your request for information – Acknowledgement
[SEC=OFFICIAL]

 

Dear Gemma Jones,

 

Freedom of Information Request: Acknowledgement

Thank you for your request of 24 March 2024, made under the Freedom of
Information Act 1982 (FOI Act), for copies of documents held by the
National Disability Insurance Agency (NDIA).

 

Scope of your request

You have requested access to:

“…I am requesting access under the Freedom of Information Act 1982 (FOI
Act), to the following documents:

1. 4.1 Guide to Registered Nurse Hours…

…If the document I have named are no longer in use, please provide the
last version of the document that was in use AND the new different
document which supersedes it…”

 

Processing timeframes

A 30-day statutory period for processing your request commenced from 25
March 2024, in accordance with section 15(2A)(c) of the FOI Act. You
should, therefore, expect a decision from us by 23 April 2024.

 

This period may be extended if we need to consult with third parties or
for other reasons. We will advise you if this happens.

Unless you advise otherwise, we will take it that you agree to the names
and contact details of NDIA staff being excluded from the scope of your
request (that is, the information will be treated as irrelevant).

 

Charges

We may apply a processing charge to your request and will advise you as
soon as practicable if a charge is payable.

 

Disclosure Log

Information released under the FOI Act may be published on the NDIA’s
disclosure log located on our website, subject to certain exceptions.

 

If you have any concerns about the publication of information you have
requested, please contact us.

 

Further help

Please contact us at [6][NDIA request email] if you have any questions or need
help.

We will contact you using the email address you provided. Please advise if
you would prefer us to use an alternative means of contact.

 

Kind regards

 

Jordyn

Senior FOI Officer

Complaints Management & FOI Branch

General Counsel Division

National Disability Insurance Agency

E [7][NDIA request email]

[8]NDIA logo

[9]LGBTIQA+ rainbow graphic

The NDIA acknowledges the Traditional Custodians of Country throughout
Australia and their continuing connection to land, sea and community. We
pay our respects to them and their cultures and to Elders past, present
and emerging.

[10]Aboriginal and Torres Strait Islander flags graphic

 

 

 

show quoted sections

We don't know whether the most recent response to this request contains information or not – if you are Gemma Jones please sign in and let everyone know.