National Disability Insurance Agency
Part of the Social Services portfolio and a Federal authority, also called NDIA
The role of the National Disability Insurance Agency (NDIA) is to implement the National Disability Insurance Scheme (NDIS), which will support a better life for hundreds of thousands of Australians with a significant and permanent disability and their families and carers.
⚠️ Important information before making your request ⚠️
The NDIA publishes a large amount of information without the need for an FOI request.
Before you make a request we recommend:
- Searching Right to Know and the FOI Disclosure Log. A large number of documents (including Standard Operating Procedures (SOPs) and technical research articles) are already accessible.
- Checking the Operating Guidelines which explain how the NDIA makes decisions.
- Reviewing the Data Research Portal if you're interested in public statistics about the performance of the NDIA.
- Making sure the NDIA is the right authority to answer your request. For example, your request might be best answered by the NDIS Quality and Safeguards Commission. The NDIS Quality and Safeguards Commission is the independent regulator of NDIS services. They are a separate agency that holds documents about NDIS providers and restrictive practices.
Most importantly: ⛔️Do not request personal information here.Why? ⛔️. Consider making a Participant Information Access Request instead.
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MLO Deep Dive
Response by National Disability Insurance Agency to David Wright on .
Dear David Wright
Thank you for your request for information.
Please find attached correspondence and documents in relation to your
reques...
NDIA Decison Making Panel
Follow up sent to National Disability Insurance Agency by Justin Elks on .
I agree to the requested 30-day extension of time under s 15AA of the Freedom of Information Act 1982 (Cth). Please record my agreement and notify t...
Techenical Adivsory Team Decison Making Process
Follow up sent to National Disability Insurance Agency by Justin Elks on .
I am writing to follow up on my FOI request titled “Technical Advisory Team – Decision-Making Process”.
The statutory decision period has now expi...
NDIS Access Statistics (April to June 2025)
Response by National Disability Insurance Agency to Stuart on .
Dear Stuart,
We apologise for the continued delay in processing your request for
Information, your request is in the final stages of processing,...
NDIS Access Request Queue (Request made 1 July 2025)
Response by National Disability Insurance Agency to Stuart on .
Dear Stuart,
We apologise for the continued delay in processing your request for
Information, your request is in the final stages of processing,...
Review of 'Case Management Guide - Applied Behavioural Analysis (ABA)'
Follow up sent to National Disability Insurance Agency by David Wright on .
Dear FOI
This requeset is now four months overdue from the granted extension date. Please provide an update on the status of this request.
Yours si...
Summary of training and competencies for NDIS Planners
Internal review request sent to National Disability Insurance Agency by David Harraway on .
Would it be possible to have this reviewed please as the request has now been delayed twice
Yours sincerely,
David Harraway
Briefings by Matthew Swainson
Response by National Disability Insurance Agency to David Wright on .
Dear David
Thank you for your response.
I will check this information and come back to you.
Kind regards
Carolyn (CJW205)
Se...
Eligibility reassessment FAQs
Response by National Disability Insurance Agency to Elias on .
Dear Elias,
I refer to your below correspondence.
I acknowledge that we have failed to meet the 30-day statutory deadline
for providing you wi...
'Restrictions on flexible funding' and 'stated supports' articles and operating procedures
Response by National Disability Insurance Agency to David Wright on .
Dear David Wright,
Please find attached correspondence and documents in relation to your FOI
request (Our Ref: FOI 24/25-1418). If you require t...
NDIA expenditure on individual law firms for 2024-2025
Response by National Disability Insurance Agency to David Wright on .
Dear David Wright,
Thank you for your request for information. Please find attached
correspondence and document in relation to your request.
...
Average cost to the NDIA in responding to AAT/ART applications, 1 July 2024 to 31 June 2025
Response by National Disability Insurance Agency to David Wright on .
Dear David Wright,
Thank you for your request for information. Please find attached
correspondence in relation to your request.
Should you...
Hospital Discharge Practice Guide FOI 24/25 -1158
Response by National Disability Insurance Agency to SH on .
Hi SH,
Thank you for your below request seeking access to documents from the
Agency’s Disclosure Log.
Please find attached the following d...
I have been following the disability agency right to know page for some time and I am curious about who this Kylie Burley person is and what she has do...
Branch specific risk assessment, escalation and prioritisation internal documents
Follow up sent to National Disability Insurance Agency by Elias on .
Has this request been assigned to a decision maker?
I haven't received any communication from the NDIA since June 24th 2025.
I denied an exten...
FOI Disclosure Log - FOI 24/25-1459
Response by National Disability Insurance Agency to Dan Collins on .
Dear Dan Collins,
Thank you for your below request seeking access to documents from the
Agency’s Disclosure Log.
Please find attached...
FOI Disclosure Log - FOI 24/25-1260
Response by National Disability Insurance Agency to Dan Collins on .
Dear Dan Collins,
Thank you for your below request seeking access to documents from the
Agency’s Disclosure Log.
Please find attached...
FOI Disclosure Log - FOI 24/25-0458
Response by National Disability Insurance Agency to Dan Collins on .
Dear Dan Collins,
Thank you for your below request seeking access to documents from the
Agency’s Disclosure Log.
Please find attac...
FOI Disclosure Log - FOI 24/25-0933
Response by National Disability Insurance Agency to Dan Collins on .
Dear Dan Collins,
Thank you for your below request seeking access to documents from the
Agency’s Disclosure Log.
Please find attached the...
FOI Disclosure Log - FOI 24/25-0642
Response by National Disability Insurance Agency to Dan Collins on .
Dear Dan Collins,
Thank you for your below request seeking access to documents from the
Agency’s Disclosure Log.
Please find attached...
Number of persons* who made an NDIS Access Request per quarter (FY 2023-24 Q3 to FY 2024-25 Q4)
Follow up sent to National Disability Insurance Agency by Stuart on .
Thank you for explaining.
Hopefully the agency will respond soon and finalise my requests for the number of people in the access request queue a...
Archive of NDIS webpage 'Frequently asked questions about legislation' (31 August 2025)
Follow up sent to National Disability Insurance Agency by Dan Collins on .
I don't agree to an extension.
With appreciation,
Dan Collins
Agency accidentally responded to more than one request in this email thread. For clarity:
FOI 24/25-1126: https://www.righttoknow.org.au/request/1358...
Agency accidentally responded to more than one request in this email thread. For clarity:
FOI 24/25-0746: https://www.righttoknow.org.au/request/1358...
Agency replied in the wrong email thread. FOI 24/25-1419 can be found here: https://www.righttoknow.org.au/request/foi_disclosure_log_foi_2425_1126#inc...
Only requests made using Right to Know are shown. ?
More about this authority
Home page of authorityPublication scheme
Disclosure log
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