National Disability Insurance Agency

Part of the Social Services portfolio and a Federal authority, also called NDIA

The role of the National Disability Insurance Agency (NDIA) is to implement the National Disability Insurance Scheme (NDIS), which will support a better life for hundreds of thousands of Australians with a significant and permanent disability and their families and carers.

⚠️ Important information before making your request ⚠️

The NDIA publishes a large amount of information without the need for an FOI request.

Before you make a request we recommend:

  • Searching Right to Know and the FOI Disclosure Log. A large number of documents (including Standard Operating Procedures (SOPs) and technical research articles) are already accessible.
  • Checking the Operating Guidelines which explain how the NDIA makes decisions.
  • Reviewing the Data Research Portal if you're interested in public statistics about the performance of the NDIA.
  • Making sure the NDIA is the right authority to answer your request. For example, your request might be best answered by the NDIS Quality and Safeguards Commission. The NDIS Quality and Safeguards Commission is the independent regulator of NDIS services. They are a separate agency that holds documents about NDIS providers and restrictive practices.

Most importantly: ⛔️Do not request personal information here.Why? ⛔️. Consider making a Participant Information Access Request instead.

586 requests
MLO Deep Dive
Response by National Disability Insurance Agency to David Wright on .
Dear David Wright   Thank you for your request for information.   Please find attached correspondence and documents in relation to your reques...
NDIA Decison Making Panel
Follow up sent to National Disability Insurance Agency by Justin Elks on .
I agree to the requested 30-day extension of time under s 15AA of the Freedom of Information Act 1982 (Cth). Please record my agreement and notify t...
I am writing to follow up on my FOI request titled “Technical Advisory Team – Decision-Making Process”. The statutory decision period has now expi...
Dear Stuart,   We apologise for the continued delay in processing your request for Information, your request is in the final stages of processing,...
Dear Stuart,   We apologise for the continued delay in processing your request for Information, your request is in the final stages of processing,...
Dear FOI This requeset is now four months overdue from the granted extension date. Please provide an update on the status of this request. Yours si...
Would it be possible to have this reviewed please as the request has now been delayed twice Yours sincerely, David Harraway
Dear David   Thank you for your response.    I will check this information and come back to you.   Kind regards   Carolyn (CJW205) Se...
Dear Elias,   I refer to your below correspondence. I acknowledge that we have failed to meet the 30-day statutory deadline for providing you wi...
Dear David Wright,   Please find attached correspondence and documents in relation to your FOI request (Our Ref: FOI 24/25-1418). If you require t...
Dear David Wright,   Thank you for your request for information. Please find attached correspondence and document in relation to your request.  ...
Dear David Wright,   Thank you for your request for information. Please find attached correspondence in relation to your request.   Should you...
Hi SH,   Thank you for your below request seeking access to documents from the Agency’s Disclosure Log.   Please find attached the following d...
Complaint record
Request to National Disability Insurance Agency by Miles. Annotated by Rick on .
I have been following the disability agency right to know page for some time and I am curious about who this Kylie Burley person is and what she has do...
Has this request been assigned to a decision maker? I haven't received any communication from the NDIA since June 24th 2025. I denied an exten...
Dear Dan Collins,     Thank you for your below request seeking access to documents from the Agency’s Disclosure Log.     Please find attached...
Dear Dan Collins,     Thank you for your below request seeking access to documents from the Agency’s Disclosure Log.     Please find attached...
Dear Dan Collins,       Thank you for your below request seeking access to documents from the Agency’s Disclosure Log.       Please find attac...
Dear Dan Collins,   Thank you for your below request seeking access to documents from the Agency’s Disclosure Log.   Please find attached the...
Dear Dan Collins,     Thank you for your below request seeking access to documents from the Agency’s Disclosure Log.     Please find attached...
Thank you for explaining. Hopefully the agency will respond soon and finalise my requests for the number of people in the access request queue a...
I don't agree to an extension. With appreciation, Dan Collins
Agency accidentally responded to more than one request in this email thread. For clarity: FOI 24/25-1126: https://www.righttoknow.org.au/request/1358...
Agency accidentally responded to more than one request in this email thread. For clarity: FOI 24/25-0746: https://www.righttoknow.org.au/request/1358...
Agency replied in the wrong email thread. FOI 24/25-1419 can be found here: https://www.righttoknow.org.au/request/foi_disclosure_log_foi_2425_1126#inc...

Only requests made using Right to Know are shown. ?