Automatic plan top ups
Dear National Disability Insurance Agency,
Several times this year the Minister for the NDIS, Bill Shorten, has made reference to "automatic top-up" of plan or funding payments.
I seek all information held by the NDIA containing:
1. Information sought by Minister Shorten or his office from the NDIA about plan or funding top up payments, which include the word "automatic":
2. Information provided by the NDIA to Minster Shorten or his office about plan or funding top up payments, which include the word "automatic".
Yours faithfully,
David Wright
Thank you for your email to the National Disability Insurance Agency
(NDIA) Freedom of Information (FOI) team.
Please note: due to a high volume of requests, our ability to respond to
you in a timely manner may be affected. We will action your request as
soon as possible and will endeavour to process your matter within the
legislative deadlines. We may need to seek your agreement to an extension
of time. We appreciate your understanding if this is required.
Participant Information
Did you know the NDIA has other ways to access the documents and
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Participants, Guardians and Nominees can obtain copies of some participant
information through our National Contact Centre (NCC). For more
information about what’s available through the NCC, please contact 1800
800 110.
Please visit our [1]Access to Information webpage to find out more about
accessing information through:
* The [2]Participant Information Access (PIA) scheme
* The [3]Information Publication Scheme (IPS)
* The [4]myplace portal for participants
* The [5]myplace portal for providers
Access to Data
You can also request data and statistics. Please visit our [6]Data and
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If you are able to obtain your information from a source listed above, you
can withdraw your FOI request by emailing [7][NDIA request email]
Further Information
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Alternatively, you can also contact us by phoning 1800 800 110.
Kind regards
Freedom of Information Team
Complaints Management & FOI Branch
General Counsel Division
National Disability Insurance Agency
E [11][NDIA request email]
The NDIA acknowledges the Traditional Custodians of Country throughout
Australia and their continuing connection to land, sea and community. We
pay our respects to them and their cultures and to Elders past, present
and emerging.
References
Visible links
1. https://www.ndis.gov.au/about-us/policie...
https://www.ndis.gov.au/about-us/policie...
2. https://www.ndis.gov.au/about-us/policie...
https://www.ndis.gov.au/about-us/policie...
3. https://www.ndis.gov.au/about-us/policie...
https://www.ndis.gov.au/about-us/policie...
4. https://www.ndis.gov.au/participants/usi...
https://www.ndis.gov.au/participants/usi...
5. https://www.ndis.gov.au/providers/workin...
https://www.ndis.gov.au/providers/workin...
6. https://data.ndis.gov.au/
https://data.ndis.gov.au/
7. mailto:[NDIA request email]
mailto:[NDIA request email]
8. https://www.ndis.gov.au/about-us/policie...
https://www.ndis.gov.au/about-us/policie...
9. mailto:[email address]
mailto:[email address]
10. https://www.ndis.gov.au/
https://www.ndis.gov.au/
11. mailto:[NDIA request email]
Dear David Wright,
Thank you for your request of 28 August 2024, made under the Freedom of
Information Act 1982 (FOI Act), for copies of documents held by the
National Disability Insurance Agency (NDIA).
Scope of your request
You have requested access to:
"Several times this year the Minister for the NDIS, Bill Shorten,
has made reference to "automatic top-up" of plan or funding payments.
I seek all information held by the NDIA containing:
1. Information sought by Minister Shorten or his office from the NDIA
about plan or funding top up payments, which include the word "automatic":
2. Information provided by the NDIA to Minster Shorten or his office about
plan or funding top up payments, which include the word "automatic"
Processing timeframes
The 30-day statutory period for processing your request commenced from 28
August 2024, in accordance with section 15(5)(b) of the FOI Act. A
decision from us is due to you by 27 September 2024.
Extension of time under section 15AA of the FOI Act
To prevent your application from going deemed and to preserve your
internal review rights, I am seeking your agreement to grant me a 15
day-extension of time, making the new due date 18 October 2024. I will
need your response in writing, otherwise your matter will be a deemed
refusal (section 15AC of the FOI Act).
We are required to continue processing your request and provide you with a
decision even after your matter has become deemed, however as mentioned
above, you will loose your internal review rights.
Irrelevant information
Section 22 of the FOI Act permits us to provide FOI applicants with access
to edited copies of documents with irrelevant material deleted.
Disclosure Log
Information released under the FOI Act may be published on the NDIA’s
disclosure log located on our website at [1]FOI Disclosure log |
NDIS. The disclosure log requirement does not apply to personal
information about any person if publication of that information would be
'unreasonable'.
If you have any concerns about the publication of the information you have
requested, please contact us at [2][NDIA request email].
Action Required
Please respond to this email by 27 September 2024 advising if you agree to
the small extension sought and the removal of surnames and contact details
of NDIA
Further help
Please contact me at [3][NDIA request email] if you have any questions or need
help.
Kind Regards
Kate (KIM627)
Senior Freedom of Information Officer
Governance, Risk & Legal - Complaints Management and FOI
General Counsel Division
National Disability Insurance Agency
E [4][email address]
[5]NDIA logo
[6]LGBTIQA+ rainbow graphic
The NDIA acknowledges the Traditional Custodians of Country throughout
Australia and their continuing connection to land, sea and community. We
pay our respects to them and their cultures and to Elders past, present
and emerging.
[7]Aboriginal and Torres Strait Islander flags graphic
Dear Kate,
Yes I agree to grant you a 15 day-extension of time, making the new due date 18 October 2024. I also confirm that contact details and surnames of NDIA staff are irrelevant to my request.
Yours sincerely,
David Wright
Dear David
Thank you for your agreement to an extension of time under 15AA of the FOI
Act.
Regarding your request, in its current form, I advise that there is the
potential that your request is leaning towards an unreasonable diversion
of resources due to a lack of clarity there is no clear time frame for me
to conduct searches.
Section 15(2)(b) of the FOI Act requires a request to:
(b) provide such information concerning the document as it
reasonably necessary to enable a responsible office of the agency to
identify it;
Request consultation process
So that I can process your request, and to remove the unreasonable
diversion of resources component, can you please provide a specific range
of the documents you are seeking. For example:
o January 2024 - 28 August 2024 (date of application)
Can you please respond to this email by 5:00pm 1 October 2024 and confirm
agreement with above suggestion or provide an alternate scope.
Please contact us at [1][NDIA request email] if you have any questions or
require help.
Thank you.
Kind regards
Kate (KIM627)
Senior Freedom of Information Officer
Complaints Management and FOI Branch
General Counsel Division
National Disability Insurance Agency
E: [2][NDIA request email]
[3]Title: NDIS delivered by the National Disability Insurance Agency
[4]LGBTIQA+ rainbow graphic
The NDIA acknowledges the Traditional Custodians of Country throughout
Australia and their continuing connection to land, sea and community. We
pay our respects to them and their cultures and to Elders past, present
and emerging.
[5]Aboriginal and Torres Strait Islander flags graphic
Dear Kate
Yes I am happy to narrow the date range of my request to the one you have suggested:
January 2024 - 28 August 2024 (date of application)
Yours sincerely,
David Wright