Classification application, e-mail, database webpage screenshot of Halo Infinite and Halo Infinite (Campaign); e-mail about releasing footage file

The request was partially successful.

Requesting copy of:
- application including attachment, but not including footage file released in request FOI CB 22-015, to classify the computer game Halo Infinite and Halo Infinite (Campaign),
- e-mail including attachment sent and received about classifying those games during the classification process,
- e-mail including attachment to and from the applicant about releasing footage file for request FOI CB 22-015,
- screenshot of the information about those games on the non-public webpage that the Classification Board has access to

FOI, Department of Infrastructure, Transport, Regional Development and Communications

1 Attachment

OFFICIAL

 

Good afternoon,

 

Thank you for your email of 27 April 2023 requesting access to documents
held by the Department of Infrastructure, Transport, Regional Development,
Communications and the Arts (the Department) under the Freedom of
Information Act 1982 (FOI Act).

 

You have requested access to:

 

“- application including attachment, but not including footage file
released in request FOI CB 22-015, to classify the computer game Halo
Infinite and Halo Infinite (Campaign),

- e-mail including attachment sent and received about classifying those
games during the classification process,

- e-mail including attachment to and from the applicant about releasing
footage file for request FOI CB 22-015,

- screenshot of the information about those games on the non-public
webpage that the Classification Board has access to.”

 

Your request has been allocated the reference number [FOI23-259]. Could
you please ensure that you quote this reference number in all future
correspondence with the Department.

 

Timeframes

The statutory due date for you to receive a decision on your request is 27
May 2023. This date may be extended in certain circumstances, and in the
event that this occurs, the Department will notify you.  Where the due
date falls on a Saturday, Sunday or public holiday, the timeframe will
expire on the next working day.

 

Other information

Please note that the Department considers the following information
outside the scope of your request unless you specifically request it:

o personal information of third-party individuals; including public
servants below the SES level and all email addresses, signatures and
direct telephone numbers
o any duplicates and drafts of final versions of documents captured by
your request
o any correspondence sent directly to or from you.

 

The Department may impose a charge for the work involved in providing
access to the documents in accordance with the Freedom of Information
(Charges) Regulations. You will be notified separately if the Department
decides to impose a charge. There is no charge for documents that contain
your own personal information.

 

Where documents are released to you under the FOI Act in response to your
request, the Department must publish those documents on its FOI Disclosure
Log within 10 business days of their release to you, unless they contain
personal information or business affairs information that would be
unreasonable to publish. Further information regarding the Department’s
FOI Disclosure Log can be found [1]here.

 

Should you have any questions relating to your request, please do not
hesitate to contact the FOI Section via email to
 [2][email address]

 

Kind regards

 

FOI Coordinator

Freedom of Information Section (FOI)

[3][email address]

P +61 2 6274 6294  
GPO Box 594 Canberra, ACT 2601

 

Department of Infrastructure, Transport, Regional Development,
Communications and the Arts
CONNECTING AUSTRALIANS  •  ENRICHING COMMUNITIES  •  EMPOWERING REGIONS

[4]infrastructure.gov.au                [5][IMG]

 

I would like to acknowledge the traditional custodians of this land on
which we meet, work and live.

I recognise and respect their continuing connection to the land, waters
and communities.

I pay my respects to Elders past and present and to all Aboriginal and
Torres Strait Islanders.

 

OFFICIAL

 

-----Original Message-----
From: [FOI #10199 email]
<[FOI #10199 email]>
Sent: Thursday, 27 April 2023 8:19 AM
To: FOI <[email address]>
Subject: Freedom of Information request - Classification application,
e-mail, database webpage screenshot of Halo Infinite and Halo Infinite
(Campaign); e-mail about releasing footage file

 

Requesting copy of:

- application including attachment, but not including footage file
released in request FOI CB 22-015, to classify the computer game Halo
Infinite and Halo Infinite (Campaign),

- e-mail including attachment sent and received about classifying those
games during the classification process,

- e-mail including attachment to and from the applicant about releasing
footage file for request FOI CB 22-015,

- screenshot of the information about those games on the non-public
webpage that the Classification Board has access to

 

-------------------------------------------------------------------

 

Please use this email address for all replies to this request:

[6][FOI #10199 email]

 

Is [7][Department of Infrastructure, Transport, Regional Development and Communications request email] the wrong address for Freedom of
Information requests to Department of Infrastructure, Transport, Regional
Development and Communications? If so, please contact us using this form:

[8]https://www.righttoknow.org.au/change_re...

 

This request has been made by an individual using Right to Know. This
message and any reply that you make will be published on the internet.
More information on how Right to Know works can be found at:

[9]https://www.righttoknow.org.au/help/offi...

 

Please note that in some cases publication of requests and responses will
be delayed.

 

If you find this service useful as an FOI officer, please ask your web
manager to link to us from your organisation's FOI page.

 

 

-------------------------------------------------------------------

---------------------------------------------------------------------
Disclaimer

This message has been issued by the Department of Infrastructure,
Transport, Regional Development, Communications and the Arts. The
information transmitted is for the use of the intended recipient only and
may contain confidential and/or legally privileged material.
Any review, re-transmission, disclosure, dissemination or other use of, or
taking of any action in reliance upon, this information by persons or
entities other than the intended recipient is prohibited and may result in
severe penalties.
If you have received this e-mail in error, please notify the Department on
+61 (2) 6274 7111 and delete all copies of this transmission together with
any attachments.
---------------------------------------------------------------------

References

Visible links
1. https://www.infrastructure.gov.au/about-...
2. mailto:[email address]
3. mailto:[email address]
4. http://www.infrastructure.gov.au/
5. http://www.infrastructure.gov.au/departm...
6. mailto:[FOI #10199 email]
7. mailto:[Department of Infrastructure, Transport, Regional Development and Communications request email]
8. https://www.righttoknow.org.au/change_re...
9. https://www.righttoknow.org.au/help/offi...

hide quoted sections

I also request the personal information of third-party individuals; including public servants below the SES level and all email addresses, signatures and direct telephone numbers to be included in the scope of my request.

FOI, Department of Infrastructure, Transport, Regional Development and Communications

1 Attachment

OFFICIAL

 

Good afternoon

I refer to your request for access to documents held by the Classification
Board (the Board) under the Freedom of Information Act 1982 (FOI Act).

Notification of Third-Party Consultation and Extension of Time

Your request captures documents which contain another individual’s
personal information and information concerning the business, commercial
or financial affairs or an organisation, or a person’s business or
profession affairs. Under section 27A and section 27 of the FOI Act, the
Department is required to consult with the affected person or
organisation before making a decision on access to those documents.

For this reason, the period for processing your request has been extended
by 30 days under section 15(6) of the FOI Act in order to allow the
Department time to consult with the relevant person or organisation. As
such, the statutory due date for your request is now 26 June 2023.

The consultation mechanism under section 27A applies when we believe the
individual (or their representative) may wish to contend that the
requested documents are exempt for reasons of personal privacy.

The consultation mechanism under section 27 applies when we believe the
person or organisation concerned may wish to contend that the requested
documents are exempt because their release would disclose trade secrets or
commercially valuable information or may adversely affect their business
or financial affairs.

With kind regards

FOI Coordinator

Freedom of Information Section

Assurance, Integrity, Risk and Governance Branch

Finance, Governance, Budget and Business Services Division

E: [1][Department of Infrastructure, Transport, Regional Development and Communications request email]

T: +61 2 6274 6294 

GPO Box 594 Canberra, ACT 2601

 

Department of Infrastructure, Transport, Regional Development,
Communications and the Arts
CONNECTING AUSTRALIANS  •  ENRICHING COMMUNITIES  •  EMPOWERING REGIONS

[2]infrastructure.gov.au                [3][IMG]

 

I would like to acknowledge the traditional custodians of this land on
which we meet, work and live.

I recognise and respect their continuing connection to the land, waters
and communities.

I pay my respects to Elders past and present and to all Aboriginal and
Torres Strait Islanders.

OFFICIAL

 

---------------------------------------------------------------------
Disclaimer

This message has been issued by the Department of Infrastructure,
Transport, Regional Development, Communications and the Arts. The
information transmitted is for the use of the intended recipient only and
may contain confidential and/or legally privileged material.
Any review, re-transmission, disclosure, dissemination or other use of, or
taking of any action in reliance upon, this information by persons or
entities other than the intended recipient is prohibited and may result in
severe penalties.
If you have received this e-mail in error, please notify the Department on
+61 (2) 6274 7111 and delete all copies of this transmission together with
any attachments.
---------------------------------------------------------------------

References

Visible links
1. mailto:[Department of Infrastructure, Transport, Regional Development and Communications request email]
2. http://www.infrastructure.gov.au/
3. http://www.infrastructure.gov.au/departm...

hide quoted sections

FOI, Department of Infrastructure, Transport, Regional Development and Communications

2 Attachments

OFFICIAL

 

Good afternoon,

 

I refer to your request below for access to documents under the Freedom of
Information Act 1982 (FOI Act).

 

Please find attached a decision in response to your request.

 

The documents released will be provided to you via Secure File Transfer
(SFT). For this to occur we will require an alternative email address for
you to provide you with access to the system. Once you have provided us
with this, we can provide you with access to copies of the documents
released.

 

Section 11C of the FOI Act requires publication of documents released
under the FOI Act on the Department’s FOI disclosure log, subject to
certain exceptions, including where publication of personal, business,
professional or commercial information would be unreasonable. The
documents released to you will be published on the disclosure log within
10 working days.

 

Kind regards,

 

Daniel

FOI Officer • Freedom of Information Section

Assurance, Integrity, Risk and Governance Branch • Finance and Business
Services Division

[1][email address]

P +61 2 6274 6294  

GPO Box 594 Canberra, ACT 2601

 

Department of Infrastructure, Transport, Regional Development,
Communications and the Arts
CONNECTING AUSTRALIANS  •  ENRICHING COMMUNITIES  •  EMPOWERING REGIONS

[2]infrastructure.gov.au                [3][IMG]

 

I would like to acknowledge the traditional custodians of this land on
which we meet, work and live.

I recognise and respect their continuing connection to the land, waters
and communities.

I pay my respects to Elders past and present and to all Aboriginal and
Torres Strait Islanders.

 

 

 

OFFICIAL

 

-----Original Message-----
From: [FOI #10199 email]
<[FOI #10199 email]>
Sent: Thursday, 27 April 2023 8:19 AM
To: FOI <[email address]>
Subject: Freedom of Information request - Classification application,
e-mail, database webpage screenshot of Halo Infinite and Halo Infinite
(Campaign); e-mail about releasing footage file

 

Requesting copy of:

- application including attachment, but not including footage file
released in request FOI CB 22-015, to classify the computer game Halo
Infinite and Halo Infinite (Campaign),

- e-mail including attachment sent and received about classifying those
games during the classification process,

- e-mail including attachment to and from the applicant about releasing
footage file for request FOI CB 22-015,

- screenshot of the information about those games on the non-public
webpage that the Classification Board has access to

 

-------------------------------------------------------------------

 

Please use this email address for all replies to this request:

[4][FOI #10199 email]

 

Is [5][Department of Infrastructure, Transport, Regional Development and Communications request email] the wrong address for Freedom of
Information requests to Department of Infrastructure, Transport, Regional
Development and Communications? If so, please contact us using this form:

[6]https://www.righttoknow.org.au/change_re...

 

This request has been made by an individual using Right to Know. This
message and any reply that you make will be published on the internet.
More information on how Right to Know works can be found at:

[7]https://www.righttoknow.org.au/help/offi...

 

Please note that in some cases publication of requests and responses will
be delayed.

 

If you find this service useful as an FOI officer, please ask your web
manager to link to us from your organisation's FOI page.

 

 

-------------------------------------------------------------------

---------------------------------------------------------------------
Disclaimer

This message has been issued by the Department of Infrastructure,
Transport, Regional Development, Communications and the Arts. The
information transmitted is for the use of the intended recipient only and
may contain confidential and/or legally privileged material.
Any review, re-transmission, disclosure, dissemination or other use of, or
taking of any action in reliance upon, this information by persons or
entities other than the intended recipient is prohibited and may result in
severe penalties.
If you have received this e-mail in error, please notify the Department on
+61 (2) 6274 7111 and delete all copies of this transmission together with
any attachments.
---------------------------------------------------------------------

References

Visible links
1. mailto:[email address]
2. http://www.infrastructure.gov.au/
3. http://www.infrastructure.gov.au/departm...
4. mailto:[FOI #10199 email]
5. mailto:[Department of Infrastructure, Transport, Regional Development and Communications request email]
6. https://www.righttoknow.org.au/change_re...
7. https://www.righttoknow.org.au/help/offi...

hide quoted sections

The alternative email address is [email address]

FOI, Department of Infrastructure, Transport, Regional Development and Communications

OFFICIAL

Good afternoon,

Thank you for your email.

I confirm that the file has been shared using the Secure File Transfer to your nominated email below.

Please do not hesitate to contact us if there are any issues.

Kind regards,

Daniel
FOI Officer • Freedom of Information Section
Assurance, Integrity, Risk and Governance Branch • Finance and Business Services Division
[email address]
P +61 2 6274 6294  
GPO Box 594 Canberra, ACT 2601

Department of Infrastructure, Transport, Regional Development, Communications and the Arts
CONNECTING AUSTRALIANS  •  ENRICHING COMMUNITIES  •  EMPOWERING REGIONS
infrastructure.gov.au

            

I would like to acknowledge the traditional custodians of this land on which we meet, work and live.
I recognise and respect their continuing connection to the land, waters and communities.
I pay my respects to Elders past and present and to all Aboriginal and Torres Strait Islanders.

OFFICIAL
-----Original Message-----
From: [FOI #10199 email] <[FOI #10199 email]>
Sent: Friday, 23 June 2023 12:08 PM
To: FOI <[email address]>
Subject: Re: FOI 23-559 - Decision on access [SEC=OFFICIAL]

The alternative email address is [email address]

-----Original Message-----

OFFICIAL

 

Good afternoon,

 

I refer to your request below for access to documents under the Freedom of

Information Act 1982 (FOI Act).

 

Please find attached a decision in response to your request.

 

The documents released will be provided to you via Secure File Transfer

(SFT). For this to occur we will require an alternative email address for

you to provide you with access to the system. Once you have provided us

with this, we can provide you with access to copies of the documents

released.

 

Section 11C of the FOI Act requires publication of documents released

under the FOI Act on the Department’s FOI disclosure log, subject to

certain exceptions, including where publication of personal, business,

professional or commercial information would be unreasonable. The

documents released to you will be published on the disclosure log within

10 working days.

 

Kind regards,

 

Daniel

FOI Officer • Freedom of Information Section

Assurance, Integrity, Risk and Governance Branch • Finance and Business

Services Division

[1][email address]

P +61 2 6274 6294  

GPO Box 594 Canberra, ACT 2601

 

Department of Infrastructure, Transport, Regional Development,

Communications and the Arts

CONNECTING AUSTRALIANS  •  ENRICHING COMMUNITIES  •  EMPOWERING REGIONS

[2]infrastructure.gov.au                [3][IMG]

 

I would like to acknowledge the traditional custodians of this land on

which we meet, work and live.

I recognise and respect their continuing connection to the land, waters

and communities.

I pay my respects to Elders past and present and to all Aboriginal and

Torres Strait Islanders.

 

 

 

OFFICIAL

 

-------------------------------------------------------------------

Please use this email address for all replies to this request:

[FOI #10199 email]

This request has been made by an individual using Right to Know. This message and any reply that you make will be published on the internet. More information on how Right to Know works can be found at:

https://www.righttoknow.org.au/help/offi...

Please note that in some cases publication of requests and responses will be delayed.

If you find this service useful as an FOI officer, please ask your web manager to link to us from your organisation's FOI page.

-------------------------------------------------------------------

---------------------------------------------------------------------
Disclaimer

This message has been issued by the Department of Infrastructure, Transport, Regional Development, Communications and the Arts. The information transmitted is for the use of the intended recipient only and may contain confidential and/or legally privileged material.
Any review, re-transmission, disclosure, dissemination or other use of, or taking of any action in reliance upon, this information by persons or entities other than the intended recipient is prohibited and may result in severe penalties.
If you have received this e-mail in error, please notify the Department on +61 (2) 6274 7111 and delete all copies of this transmission together with any attachments.
---------------------------------------------------------------------

hide quoted sections

Can not login. I clicked on forget password and followed the steps. After writing the username (which is the e-mail address) and new password, and clicking on log in, it says login has failed, check credentials, try again.

There was an e-mail in the past saying password had expired, and some of the steps written on that e-mail were to enter current password when prompted, then enter new password.

FOI, Department of Infrastructure, Transport, Regional Development and Communications

OFFICIAL

Good morning,

Thank you for your email.

I have re-shared the workspace with you and hopefully this assists in resolving the issue.

We have had feedback from one user where they advised that they had greater success in using Chrome rather than Microsoft Edge.

If this does not fix the issue for you, then please advise and we will take further steps to resolve the problem.

Kind regards,

Daniel
FOI Officer . Freedom of Information Section
Assurance, Integrity, Risk and Governance Branch . Finance and Business Services Division
[email address]
P +61 2 6274 6294  
GPO Box 594 Canberra, ACT 2601

Department of Infrastructure, Transport, Regional Development, Communications and the Arts
CONNECTING AUSTRALIANS  .  ENRICHING COMMUNITIES  .  EMPOWERING REGIONS
infrastructure.gov.au

            

I would like to acknowledge the traditional custodians of this land on which we meet, work and live.
I recognise and respect their continuing connection to the land, waters and communities.
I pay my respects to Elders past and present and to all Aboriginal and Torres Strait Islanders.

-----Original Message-----
From: [FOI #10199 email] <[FOI #10199 email]>
Sent: Friday, 30 June 2023 2:21 AM
To: FOI <[email address]>
Subject: RE: FOI 23-559 - Decision on access [SEC=OFFICIAL]

Can not login. I clicked on forget password and followed the steps. After writing the username (which is the e-mail address) and new password, and clicking on log in, it says login has failed, check credentials, try again.

There was an e-mail in the past saying password had expired, and some of the steps written on that e-mail were to enter current password when prompted, then enter new password.

-----Original Message-----

OFFICIAL

Good afternoon,

Thank you for your email.

I confirm that the file has been shared using the Secure File Transfer to your nominated email below.

Please do not hesitate to contact us if there are any issues.

Kind regards,

Daniel

FOI Officer . Freedom of Information Section

Assurance, Integrity, Risk and Governance Branch . Finance and Business Services Division

[email address]

P +61 2 6274 6294  

GPO Box 594 Canberra, ACT 2601

Department of Infrastructure, Transport, Regional Development, Communications and the Arts

CONNECTING AUSTRALIANS  .  ENRICHING COMMUNITIES  .  EMPOWERING REGIONS

infrastructure.gov.au

            

I would like to acknowledge the traditional custodians of this land on which we meet, work and live.

I recognise and respect their continuing connection to the land, waters and communities.

I pay my respects to Elders past and present and to all Aboriginal and Torres Strait Islanders.

OFFICIAL

-------------------------------------------------------------------

Please use this email address for all replies to this request:

[FOI #10199 email]

This request has been made by an individual using Right to Know. This message and any reply that you make will be published on the internet. More information on how Right to Know works can be found at:

https://www.righttoknow.org.au/help/offi...

Please note that in some cases publication of requests and responses will be delayed.

If you find this service useful as an FOI officer, please ask your web manager to link to us from your organisation's FOI page.

-------------------------------------------------------------------

OFFICIAL

---------------------------------------------------------------------
Disclaimer

This message has been issued by the Department of Infrastructure, Transport, Regional Development, Communications and the Arts. The information transmitted is for the use of the intended recipient only and may contain confidential and/or legally privileged material.
Any review, re-transmission, disclosure, dissemination or other use of, or taking of any action in reliance upon, this information by persons or entities other than the intended recipient is prohibited and may result in severe penalties.
If you have received this e-mail in error, please notify the Department on +61 (2) 6274 7111 and delete all copies of this transmission together with any attachments.
---------------------------------------------------------------------

hide quoted sections

Login still fails.

FOI, Department of Infrastructure, Transport, Regional Development and Communications

OFFICIAL

Good afternoon

Thank you for your email advising of the below.

We have escalated the issue of your SFT account to our IT section and we should hopefully have a resolution shortly.

In the meantime, we have also endeavoured to send the documents by email to your nominated email address.

Please advise the FOI section if you have not received them and we will continue to find a resolution to your access to the SFT.

Please do not hesitate to contact us should you wish to discuss further.

Kind regards,

Daniel
FOI Officer . Freedom of Information Section
Assurance, Integrity, Risk and Governance Branch . Finance and Business Services Division
[email address]
P +61 2 6274 6294  
GPO Box 594 Canberra, ACT 2601

Department of Infrastructure, Transport, Regional Development, Communications and the Arts
CONNECTING AUSTRALIANS  .  ENRICHING COMMUNITIES  .  EMPOWERING REGIONS
infrastructure.gov.au

            

I would like to acknowledge the traditional custodians of this land on which we meet, work and live.
I recognise and respect their continuing connection to the land, waters and communities.
I pay my respects to Elders past and present and to all Aboriginal and Torres Strait Islanders.

-----Original Message-----
From: [FOI #10199 email] <[FOI #10199 email]>
Sent: Tuesday, 4 July 2023 10:40 AM
To: FOI <[email address]>
Subject: RE: FOI 23-259 - Decision on access [SEC=OFFICIAL]

Login still fails.

-----Original Message-----

OFFICIAL

Good morning,

Thank you for your email.

I have re-shared the workspace with you and hopefully this assists in resolving the issue.

We have had feedback from one user where they advised that they had greater success in using Chrome rather than Microsoft Edge.

If this does not fix the issue for you, then please advise and we will take further steps to resolve the problem.

Kind regards,

Daniel

FOI Officer . Freedom of Information Section

Assurance, Integrity, Risk and Governance Branch . Finance and Business Services Division

[email address]

P +61 2 6274 6294  

GPO Box 594 Canberra, ACT 2601

Department of Infrastructure, Transport, Regional Development, Communications and the Arts

CONNECTING AUSTRALIANS  .  ENRICHING COMMUNITIES  .  EMPOWERING REGIONS

infrastructure.gov.au

            

I would like to acknowledge the traditional custodians of this land on which we meet, work and live.

I recognise and respect their continuing connection to the land, waters and communities.

I pay my respects to Elders past and present and to all Aboriginal and Torres Strait Islanders.

-------------------------------------------------------------------

Please use this email address for all replies to this request:

[FOI #10199 email]

This request has been made by an individual using Right to Know. This message and any reply that you make will be published on the internet. More information on how Right to Know works can be found at:

https://www.righttoknow.org.au/help/offi...

Please note that in some cases publication of requests and responses will be delayed.

If you find this service useful as an FOI officer, please ask your web manager to link to us from your organisation's FOI page.

-------------------------------------------------------------------

OFFICIAL

---------------------------------------------------------------------
Disclaimer

This message has been issued by the Department of Infrastructure, Transport, Regional Development, Communications and the Arts. The information transmitted is for the use of the intended recipient only and may contain confidential and/or legally privileged material.
Any review, re-transmission, disclosure, dissemination or other use of, or taking of any action in reliance upon, this information by persons or entities other than the intended recipient is prohibited and may result in severe penalties.
If you have received this e-mail in error, please notify the Department on +61 (2) 6274 7111 and delete all copies of this transmission together with any attachments.
---------------------------------------------------------------------

hide quoted sections

FOI, Department of Infrastructure, Transport, Regional Development and Communications

OFFICIAL

Good morning,

I am just following up on the below email.

Could you please confirm receipt of the documents, or advise if there are any issues and you have not yet received them.

Kind regards,

Daniel
FOI Officer . Freedom of Information Section
Assurance, Integrity, Risk and Governance Branch . Finance and Business Services Division
[email address]
P +61 2 6274 6294  
GPO Box 594 Canberra, ACT 2601

Department of Infrastructure, Transport, Regional Development, Communications and the Arts
CONNECTING AUSTRALIANS  .  ENRICHING COMMUNITIES  .  EMPOWERING REGIONS
infrastructure.gov.au

            

I would like to acknowledge the traditional custodians of this land on which we meet, work and live.
I recognise and respect their continuing connection to the land, waters and communities.
I pay my respects to Elders past and present and to all Aboriginal and Torres Strait Islanders.

-----Original Message-----
From: FOI <[email address]>
Sent: Wednesday, 5 July 2023 2:16 PM
To: '[FOI #10199 email]' <[FOI #10199 email]>
Subject: RE: FOI 23-259 - Decision on access [SEC=OFFICIAL]

OFFICIAL

Good afternoon

Thank you for your email advising of the below.

We have escalated the issue of your SFT account to our IT section and we should hopefully have a resolution shortly.

In the meantime, we have also endeavoured to send the documents by email to your nominated email address.

Please advise the FOI section if you have not received them and we will continue to find a resolution to your access to the SFT.

Please do not hesitate to contact us should you wish to discuss further.

Kind regards,

Daniel
FOI Officer . Freedom of Information Section Assurance, Integrity, Risk and Governance Branch . Finance and Business Services Division [email address] P +61 2 6274 6294 GPO Box 594 Canberra, ACT 2601

Department of Infrastructure, Transport, Regional Development, Communications and the Arts CONNECTING AUSTRALIANS  .  ENRICHING COMMUNITIES  .  EMPOWERING REGIONS infrastructure.gov.au

            

I would like to acknowledge the traditional custodians of this land on which we meet, work and live.
I recognise and respect their continuing connection to the land, waters and communities.
I pay my respects to Elders past and present and to all Aboriginal and Torres Strait Islanders.

-----Original Message-----
From: [FOI #10199 email] <[FOI #10199 email]>
Sent: Tuesday, 4 July 2023 10:40 AM
To: FOI <[email address]>
Subject: RE: FOI 23-259 - Decision on access [SEC=OFFICIAL]

Login still fails.

-----Original Message-----

OFFICIAL

Good morning,

Thank you for your email.

I have re-shared the workspace with you and hopefully this assists in resolving the issue.

We have had feedback from one user where they advised that they had greater success in using Chrome rather than Microsoft Edge.

If this does not fix the issue for you, then please advise and we will take further steps to resolve the problem.

Kind regards,

Daniel

FOI Officer . Freedom of Information Section

Assurance, Integrity, Risk and Governance Branch . Finance and Business Services Division

[email address]

P +61 2 6274 6294  

GPO Box 594 Canberra, ACT 2601

Department of Infrastructure, Transport, Regional Development, Communications and the Arts

CONNECTING AUSTRALIANS  .  ENRICHING COMMUNITIES  .  EMPOWERING REGIONS

infrastructure.gov.au

            

I would like to acknowledge the traditional custodians of this land on which we meet, work and live.

I recognise and respect their continuing connection to the land, waters and communities.

I pay my respects to Elders past and present and to all Aboriginal and Torres Strait Islanders.

-------------------------------------------------------------------

Please use this email address for all replies to this request:

[FOI #10199 email]

This request has been made by an individual using Right to Know. This message and any reply that you make will be published on the internet. More information on how Right to Know works can be found at:

https://www.righttoknow.org.au/help/offi...

Please note that in some cases publication of requests and responses will be delayed.

If you find this service useful as an FOI officer, please ask your web manager to link to us from your organisation's FOI page.

-------------------------------------------------------------------

OFFICIAL

OFFICIAL

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Disclaimer

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Any review, re-transmission, disclosure, dissemination or other use of, or taking of any action in reliance upon, this information by persons or entities other than the intended recipient is prohibited and may result in severe penalties.
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I have not received e-mail containing the documents.

FOI, Department of Infrastructure, Transport, Regional Development and Communications

OFFICIAL

Good morning,

Thank you for your email.

To confirm we sent the documents to your proton mail account, and they may have been blocked by filtering.

We escalated your SFT login issues to the department's IT Service Desk, who have now reactivated your account and your login should work. I have also reshared the SFT workspace with you.

Please contact us of there are any issues now accessing and downloading the documents from the SFT.

Kind regards,

Daniel
FOI Officer • Freedom of Information Section
Assurance, Integrity, Risk and Governance Branch • Finance and Business Services Division
[email address]
P +61 2 6274 6294  
GPO Box 594 Canberra, ACT 2601

Department of Infrastructure, Transport, Regional Development, Communications and the Arts
CONNECTING AUSTRALIANS  •  ENRICHING COMMUNITIES  •  EMPOWERING REGIONS
infrastructure.gov.au

            

I would like to acknowledge the traditional custodians of this land on which we meet, work and live.
I recognise and respect their continuing connection to the land, waters and communities.
I pay my respects to Elders past and present and to all Aboriginal and Torres Strait Islanders.

OFFICIAL
-----Original Message-----
From: [FOI #10199 email] <[FOI #10199 email]>
Sent: Friday, 7 July 2023 2:11 PM
To: FOI <[email address]>
Subject: RE: FOI 23-259 - Decision on access [SEC=OFFICIAL]

I have not received e-mail containing the documents.

-----Original Message-----

OFFICIAL

Good morning,

I am just following up on the below email.

Could you please confirm receipt of the documents, or advise if there are any issues and you have not yet received them.

Kind regards,

Daniel

FOI Officer . Freedom of Information Section

Assurance, Integrity, Risk and Governance Branch . Finance and Business Services Division

[email address]

P +61 2 6274 6294  

GPO Box 594 Canberra, ACT 2601

Department of Infrastructure, Transport, Regional Development, Communications and the Arts

CONNECTING AUSTRALIANS  .  ENRICHING COMMUNITIES  .  EMPOWERING REGIONS

infrastructure.gov.au

            

I would like to acknowledge the traditional custodians of this land on which we meet, work and live.

I recognise and respect their continuing connection to the land, waters and communities.

I pay my respects to Elders past and present and to all Aboriginal and Torres Strait Islanders.

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Please use this email address for all replies to this request:

[FOI #10199 email]

This request has been made by an individual using Right to Know. This message and any reply that you make will be published on the internet. More information on how Right to Know works can be found at:

https://www.righttoknow.org.au/help/offi...

Please note that in some cases publication of requests and responses will be delayed.

If you find this service useful as an FOI officer, please ask your web manager to link to us from your organisation's FOI page.

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Disclaimer

This message has been issued by the Department of Infrastructure, Transport, Regional Development, Communications and the Arts. The information transmitted is for the use of the intended recipient only and may contain confidential and/or legally privileged material.
Any review, re-transmission, disclosure, dissemination or other use of, or taking of any action in reliance upon, this information by persons or entities other than the intended recipient is prohibited and may result in severe penalties.
If you have received this e-mail in error, please notify the Department on +61 (2) 6274 7111 and delete all copies of this transmission together with any attachments.
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