Complaints regarding sharing of personal information with third parties on public WIFI service

Sam Duncan made this Freedom of Information request to Office of the Australian Information Commissioner

The request was successful.

From: Sam Duncan

Delivered

Dear Office of the Australian Information Commissioner,

Could you please send through the latest documents that include information about complaints received by your office relating to third parties being provided with personal data captured as part of login processes on free public WIFI services. If possible, please treat this as an administrative/informal request. Otherwise please proceed with my request as a formal information request under the Act.

Yours faithfully,

Sam Duncan

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From: Raewyn Harlock
Office of the Australian Information Commissioner


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Dear Mr Duncan

 

The Office of the Australian Information Commissioner has responsibility
for privacy functions under the Privacy Act 1988 (Cth). The Privacy Act
1988 applies to Australian government agencies, private sector
organisations with turnovers of more than $3 million, health service
providers and not-for profit organisations.

 

It is not clear what documents you are seeking to access. Can you please
respond to the following questions so I can identify the documents you
want?

 

1.       You have asked for ‘the latest documents that include information
about complaints received by’ the OAIC. Are you seeking to access
individual complaints about entities covered by the Privacy Act 1988 who
have collected personal information via a WIFI logon process, or who have
shared/disclosed information obtained via a WIFI logon process, or some
other kind of document?

2.       You have asked for the ‘latest’ documents. What do you mean by
‘latest’? Do you want to specify a date range?

 

Regards

 

 

Raewyn Harlock | Assistant Director | FOI Dispute Resolution

Office of the Australian Information Commissioner

GPO Box 5218 SYDNEY NSW 2001 | [1]www.oaic.gov.au

Phone:  +61 2 9284 9802 | Email: [2][email address]

 

Protecting information rights – advancing information policy

[3]OAIC banner for email sig

 

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From: Raewyn Harlock
Office of the Australian Information Commissioner


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Dear Mr Duncan

 

Can you please call me on 02 9284 9802 to discuss your FOI request? I want
to be clear about the documents you are seeking.

 

Regards

 

Raewyn Harlock | Assistant Director | FOI Dispute Resolution

Office of the Australian Information Commissioner

GPO Box 5218 SYDNEY NSW 2001 | [1]www.oaic.gov.au

Phone:  +61 2 9284 9802 | Email: [2][email address]

 

Protecting information rights – advancing information policy

[3]OAIC banner for email sig

 

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References

Visible links
1. http://www.oaic.gov.au/
2. mailto:[email address]

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From: Sam Duncan

Delivered

Dear Raewyn Harlock,

Thank you for getting back to me.

Please find clarification of your two queries below:

1.       Often when logging onto a public free WIFI service such as a local council hotspot, public transport free WIFI, public library free WIFI etc. personal information such as email, phone number, gender etc. is often requested as part of the logon process. I'm seeking documents about any individual complaints that a member of the public may have made about the information requested from them as part of this logon process and how that information was captured and potentially used.

2.       To narrow the scope down a little any relevant documents for 2017 calendar year would be great.

Yours sincerely,

Sam Duncan

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From: Shelley Napper
Office of the Australian Information Commissioner


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Our reference: FOIREQ18/00032

Dear Mr Duncan

Freedom of Information request

I refer to your request for access to documents, made under the Freedom of
Information Act 1982 (Cth) (the FOI Act) and received by the Office of the
Australian Information Commissioner (OAIC) on 13 April 2018.

On 16 April 2018, you provided an email clarifying the scope of your
request.

Scope of your request

I have interpreted the scope of your request to be for access to:

Privacy complaints received from members of the public about personal
information requested as part of the logon process for accessing free wifi
in a public place and how that information was captured and potentially
used.

If this is not correct, please contact me immediately.

Timeframes for dealing with your request

Section 15 of the FOI Act requires this office to process your request no
later than 30 days after the day we receive it.

We received your request on 13 April 2018 and therefore must process it by
Monday 14 May 2018.

Disclosure Log

Documents released under the FOI Act may be published online on our
disclosure log, unless they contain personal or business information that
would be unreasonable to publish.

Kind regards

 

Shelley Napper | Review and Investigation Officer | FOI Dispute Resolution

Office of the Australian Information Commissioner

GPO Box 5218 SYDNEY NSW 2001 | [1]www.oaic.gov.au

Phone:  +61 2 9284 9721 | Email: [2][email address]

 

Protecting information rights – advancing information policy

[3]OAIC banner for email sig

 

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References

Visible links
1. http://www.oaic.gov.au/
2. mailto:[email address]

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From: Sam Duncan

Delivered

Dear Shelley Napper,

Thanks very much for your email. The scope that you outlined is exactly what I am looking for.

Thank you in advance.

Sam Duncan

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From: FOIDR
Office of the Australian Information Commissioner


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Attachment FOIREQ1800032 Decision letter.pdf
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Our reference: FOIREQ18/00032

Dear Mr Duncan

Please find attached the decision of today’s date.

Kind regards

Shelley Napper | Review and Investigation Officer | FOI Dispute Resolution

Office of the Australian Information Commissioner

GPO Box 5218 SYDNEY NSW 2001 | [1]www.oaic.gov.au

Phone:  +61 2 9284 9721 | Email: [2][email address]

[3]57328-OAIC---PAW-Design-Work_email-sig_FA_small

 

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References

Visible links
1. http://www.oaic.gov.au/
2. mailto:[email address]
3. https://www.oaic.gov.au/paw2018/

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From: Sam Duncan

Delivered

Dear Shelley,

Thank you very much for taking the time to comprehensively respond to my FOI and for conducting the searches mentioned in the decision letter.

Yours sincerely,

Sam Duncan

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Things to do with this request

Anyone:
Office of the Australian Information Commissioner only: