Disruption to Light Rail R1 Service January 2026
Jarred Crowe made this Freedom of Information request to Transport Canberra and City Services
Dear Transport Canberra and City Services,
I am formally requesting access to the following documents under the Freedom of Information Act 2016 relating to the partial suspension of Light Rail R1 services between Sandford Street and Alinga Street during January 2026.
1. Any options assessment, briefing note, internal memo, email correspondence, or decision record that considers possible R1 termination / turnback arrangements, including use of the Dickson Interchange crossover.
2. Any operational plan, service plan, or operational instructions developed for this closure period.
3. Any safety assessment, risk assessment, hazard analysis, or operational risk register relating to use of the Dickson crossover for reversing services.
4. Any communications strategy, internal briefing, or stakeholder communications plan relating to passenger information for the closure period.
Kindly,
Jarred Crowe
[1]A black background with a black square AI-generated content may be
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AUTOMATED RESPONSE
Thank you for your email to the Transport Canberra and City Services
Information Access team. From 1 July 2025, we have become part of the City
and Environment Directorate (CED) and have a new email address:
[2][email address]. The TCCS Inbox is being monitored while we
transition, however reply emails will be sent to you from our new email
address.
If you would like to speak with someone regarding a request to access
government information held by the CED, please contact us on (02)
62072987.
Information on making an access application is available on the City
Services website, which is accessible [3]here. To view recent decisions on
access applications made to CED, please view our Disclosure Log, which is
accessible [4]here.
References
Visible links
2. mailto:[email address]
3. https://www.cityservices.act.gov.au/abou...
4. https://www.cityservices.act.gov.au/abou...
OFFICIAL
Dear Jarred,
FREEDOM OF INFORMATION (FOI) REQUEST – 26-018
I refer to your application received by City and Environment Directorate
on 22 January 2026 in which you seek access to government information
under the Freedom of Information Act 2016 (the FOI Act).
On 1 July 2025, the City and Environment Directorate (CED) was
established. CED brings together a range of services previously provided
by Access Canberra, the Environment, Planning and Sustainable Development
Directorate (EPSDD), Transport Canberra and City Services (TCCS) and the
Better Regulation Taskforce. Section 101 of the FOI Act provides that an
access application made to an abolished agency is taken to have been made
to the agency that acquired the abolished agency’s functions.
We are processing your application and in accordance with section 40 of
the FOI Act, we are required to provide you with a decision on access to
records within the scope of the request within 30 working days of receipt,
being 10 March 2026.
It is our understanding that you are seeking access to the following
government information which may be held by CED:
“I am formally requesting access to the following documents under the
Freedom of Information Act 2016 relating to the partial suspension of
Light Rail R1 services between Sandford Street and Alinga Street during
January 2026.
1. Any options assessment, briefing note, internal memo, email
correspondence, or decision record that considers possible R1 termination
/ turnback arrangements, including use of the Dickson Interchange
crossover.
2. Any operational plan, service plan, or operational instructions
developed for this closure period.
3. Any safety assessment, risk assessment, hazard analysis, or operational
risk register relating to use of the Dickson crossover for reversing
services.
4. Any communications strategy, internal briefing, or stakeholder
communications plan relating to passenger information for the closure
period”.
Third Party Consultation
In processing your application, consultation with relevant third parties
may be required. If this is the case, you will be notified to this effect
and advised of a revised decision due date in respect of your
application. In line with the Act, if third party consultation is
required, the due date may be extended by 15 working days.
Charges
Please be aware that processing charges may be payable in relation to your
request. Should you be liable to pay a processing charge, you will be
notified in writing of the preliminary assessment and given an opportunity
to make an application that the charge should be remitted in whole or in
part. This may affect the time within which your application is
processed.
CED Disclosure Log
The FOI Act requires that details regarding your request such as your
application, decision notices, and information released to you, must be
recorded in the agency disclosure log and be made publicly available three
working days after a decision on access has been given to you. Please be
aware that while no personal information will be included in the published
information all other information will be published on our disclosure log:
[1]here.
CED is not required to publish applications on its disclosure log where
it relates to a request to access personal information.
Should you have any queries about the processing of your access
application, please contact the CED FOI team at [2][email address] or
by telephone on 6207 2987.
Yours sincerely,
Toma Ahmed | Administrative Service Officer
Phone: 02 6207 9953 | Email: [3][email address]
Information Access | Procurement and Business Operations| City and
Environment Directorate | ACT Government
480 Northbourne Avenue, Dickson 2602 | GPO Box 158 Canberra ACT 2601
| [4]www.act.gov.au
References
Visible links
1. https://www.cityservices.act.gov.au/abou...
2. mailto:[email address]
3. mailto:[email address]
4. http://www.act.gov.au/