Expected life of CPE

GPON made this Freedom of Information request to NBN Co Limited

This request has been closed to new correspondence from the public body. Contact us if you think it ought be re-opened.

The request was refused by NBN Co Limited.

Dear NBN Co Limited,

Seeking documentation contained within any electronic of physical storage that reports on failure rate of customer premises equipment (CPE) by technology type.

FttP (NTD)
FttC (NTC)

In particular
Disclosing the mean time to failure (MTF) or life expectancies for customer premises equipment Vs actually recorded failures on equipment since 2013.

To be CLEAR.
Reports on number of CPE that has failed since 2013.
Reports on any manufacturing MTF data on all CPE types.

Yours faithfully,


Rohan Singh, NBN Co Limited

2 Attachments



Please see attached correspondence.




Rohan Singh

Senior Legal Counsel │FOI, Privacy & Knowledge Management

Corporate Advisory and Systems Engineering & Operations Legal Team

Level 13/100 Mount Street, North Sydney NSW 2060

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