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External review of NDIA FOI 24/25-1953

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Dear Office of the Australian Information Commissioner,

I hereby request an external review from the Office of the Australian Information Commissioner (OAIC) of the NDIA's response to my FOI request FOI 24/25-1953, available here: https://www.righttoknow.org.au/request/r...

The agency’s decision letter of 3 October 2025 states that sections of the documents have been deleted on the grounds that the deleted material is considered exempt under 47C – Public interest conditional exemptions – deliberative processes.

It explains the following:

‘Paragraph 6.233 of the FOI guidelines provides a non-exhaustive list of public interest factors against disclosure. The factors I find relevant to this request are that release of this information could reasonably be expected to:

• Inhibit agency staff from providing full and frank advice in future deliberations, thereby reducing the quality of the agency’s decision-making process.
• Prejudice the agency’s ability to develop and finalise coherent, considered guidance material, as the comments reflect preliminary views and enquiries that are not meant to represent a final guidance position.

While I accept that there is a public interest in allowing scrutiny, discussion, comment and review of information held by the NDIA, there is also a strong public interest in withholding the internal comments from release, as disclosure could reasonably be expected to prejudice the quality and integrity of the agency’s deliberative processes.’

I make the following points in response:

1) None of the items in the list of public interest factors against disclosure contained at paragraph 2.233 of the FOI guidelines mention the two factors cited in the agency’s decision letter. In fact, there is nothing in this entire list that even broadly resembles the agency’s two cited factors.

2) The decision letter does not meet the threshold for ‘reasonably expected to’. This threshold is explained at paragraphs 6.13 to 6.16 of the FOI guidelines, which clarifies that there must be more than merely an assumption or allegation that damage may occur if the document is released. I refer in particular to paragraph 6.16, which states ‘The mere risk, allegation, possibility, or chance of prejudice does not qualify as a reasonable expectation. There must be, based on reasonable grounds, at least a real, significant or material possibility of prejudice’. The agency’s decision letter simply alleges that release of the documents would prejudice the quality and integrity of the agency’s deliberative processes, without giving any reasoning or evidence validating this allegation. Further, it does not give any reasoning or evidence to arrive at a conclusion that such prejudice is a ‘real, significant or material possibility’.

3) The first factor cited in the agency’s decision letter gives no reasoning or evidence validating the assertion that disclosure of the information would ‘inhibit agency staff from providing full and frank advice in future deliberations’.

4) The first factor cited in the agency’s decision letter does not give sufficient weight to paragraph 6.249-6.250 of the FOI guidelines, which state ‘Public servants are expected to operate within a framework that encourages open access to information and recognises Government information as a national resource to be managed for public purposes (ss 3(3) and (4)). In particular, the FOI Act recognises that Australia’s democracy is strengthened when the public is empowered to participate in Government processes and scrutinise Government activities (s 3(2)). In this setting, transparency of the work of public servants should be the accepted operating environment and fears about a lessening of frank and candid advice correspondingly diminished … Agencies should therefore start with the assumption that public servants are obliged by their position to provide robust and frank advice at all times and that obligation will not be diminished by transparency of government activities’.

5) The second factor cited in the agency’s decision letter gives no reasoning or evidence validating the assertion that disclosure of preliminary views and enquiries would ‘prejudice the agency’s ability to develop and finalise coherent, considered guidance material’.

6) It is common practice, and common public knowledge, that guidance material is produced within government in iterative draft forms, based usually on preliminary views and enquiries that are then developed and refined over time. It is in the public interest for the public to know what preliminary views and enquiries were taken in respect of producing such guidance material, because it allows increased scrutiny, discussion, comment, and review of government held information.

Yours faithfully,
David Wright

OAIC - FOI, Office of the Australian Information Commissioner

Your email has been received by the Office of the Australian Information
Commissioner (OAIC). Important: Please note the OAIC is not a central
repository of documents and does not hold documents of other Commonwealth
agencies, nor documents of State or Territory Departments. 

 

FOI requests to the OAIC

 

Important: This email address is only for making requests to obtain access
to document(s) held by the OAIC, pursuant to the Freedom of Information
Act 1982 (Cth) (FOI Act). We will only action and respond to emails making
FOI requests to the OAIC.

For information on how to make an FOI request to the OAIC, and to ensure
that your request complies with the requirements of the FOI Act, please
refer to the FOI page on the OAIC website at:
[1]https://www.oaic.gov.au/about-us/access-...

 

Once your request has been assessed by the OAIC, and registered, an
acknowledgement email will be sent to you with an FOI reference number.

 

Statistics

The OAIC publishes an Australian Government FOI statistics dashboard which
provides key freedom of information (FOI) data over the last 5 years, as
reported by Australian Government agencies and ministers to the OAIC under
the Freedom of Information Act 1982. This dashboard is updated quarterly
and available on our website at [2]Australian Government freedom of
information statistics | OAIC

 

The OAIC does not hold documents of other Commonwealth agencies, nor for
other state agencies, or private organisations. The OAIC does not hold
Police Records or State Government Records. Further information on how to
access these types of records is here [3]Freedom of information requests
to the OAIC

 

Accordingly:

1)       if you are seeking to access documents of a particular
Commonwealth agency, you will need to make your request directly to the
relevant agency. For example, if you are requesting a copy of your visa
records, please make an FOI request and send it to the Department of Home
Affairs. Further details and information is below.

2)       if you are seeking to access documents of a state or local
government agency, each Australian state and territory have separate FOI
legislation which governs information held by state government agencies. 
Please contact the relevant agency as to how to make an application to
access the documents. For example, if you are seeking access to police
reports from the NSW Police Force, this agency is governed by the
Government Information (Public Access) Act 2009 (NSW) (GIPA Act); you will
need to contact NSW Police to find out how to make a GIPA application for
a police report.

3)       if you are seeking to access documents of a private organisation,
which the FOI Act does not apply to, please contact the organisation
directly to find out how to access the documents you are seeking. For
example, if you are seeking to access hospital records or your medical
records, please contact these organisations directly. 

4)       You can request copies of documents directly from other
Commonwealth agencies, such as:
Australian Federal Police
[4]Freedom of Information access requests - AFP
Department of Home Affairs
[5]Freedom of information (homeaffairs.gov.au)- external site
Services Australia
[6]Freedom of information - Services Australia- external site
Department of Veterans Affairs
[7]Freedom of information | Department of Veterans' Affairs (dva.gov.au)-
external site
Australian Taxation Office
[8]Freedom of information (FOI) request – individuals and businesses |
Australian Taxation Office (ato.gov.au)- external site
Department of Foreign Affairs and Trade (passports)
[9]Freedom of information | Australian Government Department of Foreign
Affairs and Trade (dfat.gov.au)- external site

5)       For other Commonwealth or State agencies, please visit the
relevant agency's website and search 'freedom of information' or 'FOI
request'.

Enquiries and other matters

 

If your email relates to any of the following, please use the OAIC's
online forms at [10]https://www.oaic.gov.au/about-us/contact...

-               Enquiry

-               Privacy Complaint

-               Notifiable Data Breach

-               Consumer Data Right Complaint

-               FOI Complaint

-               Freedom of Information (IC) Review

-               Agency FOI Extension of Time Requests

-               Speech requests.

 

Kind regards

Office of the Australian Information Commissioner

Notice:

The information contained in this email message and any attached files may
be confidential information, and may also be the subject of legal
professional privilege. If you are not the intended recipient any use,
disclosure or copying of this email is unauthorised. If you received this
email in error, please notify the sender by contacting the department's
switchboard on 1300 488 064 during business hours (8:30am - 5pm Canberra
time) and delete all copies of this transmission together with any
attachments.

References

Visible links
1. https://www.oaic.gov.au/about-us/access-...
2. https://www.oaic.gov.au/freedom-of-infor...
3. https://www.oaic.gov.au/about-the-OAIC/a...
4. https://www.afp.gov.au/about-us/governan...
5. https://www.homeaffairs.gov.au/access-an...
6. https://www.servicesaustralia.gov.au/fre...
7. https://www.dva.gov.au/about-us/overview...
8. https://www.ato.gov.au/forms-and-instruc...
9. https://www.dfat.gov.au/about-us/corpora...
10. https://www.oaic.gov.au/about-us/contact...

OAIC - FOI DR, Office of the Australian Information Commissioner

3 Attachments

Our reference:  MR25/02080

By email:  [FOI #13802 email]

Receipt of your IC review application 

Thank you for your application for Information Commissioner Review (IC
review).

The [1]OAIC service charter sets out the standard of service you can
expect from the Office of the Australian Information Commissioner (OAIC)
and explains how you can assist us to help you. 

Information about the Information Commissioner review process is set out
in:

o [2]How we handle an IC review application.
o the [3]Direction as to certain procedures to be followed by applicants
in Information Commissioner reviews issued under s 55(2)(e)(i) of the
FOI Act.

The OAIC is considering a large number of applications. Information about
the OAIC’s IC review caseload and focus areas can be found at [4]Caseload
reports and focus areas.

The OAIC will be in contact with you regarding whether the OAIC is able to
review your application and if so, whether the OAIC has commenced review
of your application. The respondent agency or minister may also engage
with you directly in relation to your IC review application if we decide
to review its decision.

You may experience long delays as we review your application particularly
if it does not involve an issue within the OAIC’s focus areas. The OAIC is
not able to provide substantive updates on the progress of your
application and is unable to accommodate requests to expedite matters.

You may wish to contact the agency that dealt with your FOI request to
attempt to resolve the matter. Agencies are required to deal with FOI
requests in accordance with the [5]FOI Guidelines. These Guidelines may
also assist you to make your submissions in your IC review.

Further information about the IC review process is outlined in  [6]Part 10
of the [7]FOI Guidelines.

Yours sincerely,

Office of the Australian Information Commissioner

 

[8]A blue   Intake and Eligibility Branch
background
with white Office of the Australian Information Commissioner
text
AI-generated Sydney | GPO Box 5288 Sydney NSW 2001
content may be
incorrect. P: 1300 363 992

W: [9]Enquiry form
The OAIC acknowledges Traditional Custodians of Country across
Australia and their continuing connection to land, waters and
communities. We pay our respect to First Nations people, cultures
and Elders past and present.  

 

[10]Subscribe to Information Matters

 

 

 

Notice:

The information contained in this email message and any attached files may
be confidential information, and may also be the subject of legal
professional privilege. If you are not the intended recipient any use,
disclosure or copying of this email is unauthorised. If you received this
email in error, please notify the sender by contacting the department's
switchboard on 1300 488 064 during business hours (8:30am - 5pm Canberra
time) and delete all copies of this transmission together with any
attachments.

References

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2. https://www.oaic.gov.au/freedom-of-infor...
3. https://www.oaic.gov.au/freedom-of-infor...
4. https://www.oaic.gov.au/freedom-of-infor...
5. https://www.oaic.gov.au/freedom-of-infor...
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OAIC - FOI DR, Office of the Australian Information Commissioner

3 Attachments

Our reference: MR25/02080

Agency reference: FOI 24/25-1953

 

Applicant: David Wright

Agency: National Disability Insurance Agency

 

By email: [FOI #13802 email]

Your Information Commissioner review application

Dear David,

Why we are writing to you:

I am writing to you to help you make a valid Information Commissioner
review (IC review) application.

On 06 October 2025, you applied for IC review about an access refusal
decision made by the Agency, referenced at the top of this email, under
the Freedom of Information Act 1982 (Cth) (the FOI Act). This was because
you indicated you had not received a decision by the due date and disagree
with the FOI decision.

At this time, it appears your application was submitted out of time. The
last day for you to apply for IC review was 05 September 2025. This is
because, for access refusal decisions, the timeframe for applying for an
IC review (60 days) starts from when you received or should have received
a decision.

To assist, I have included a summary of the processing timeframe:

o 09 May 2025: FOI request made (due 08 June 2025) - As 08 June 2025
falls on a Sunday, the final day to notify the Applicant of decision
is Monday 09 June 2025.

 

o 21 May 2025: s 15AA extension of time agreed to by Applicant (30 days
granted) (due 08 July 2025)

 

o 08 July 2025: Deemed refused

 

o 03 October 2025: Purported original decision notified by Agency

 

o 05 September 2025: Last day for applying for IC review under s 54S

 

o 06 October 2025: IC review application received (31 days overdue)

 

Action required by you by 16 October 2025:

 

o If you wish to seek an extension of time to apply for IC review under
s 54T of the Freedom of Information Act 1982 (Cth), please tell us why
your application was late. The Information Commissioner may take the
following factors into account:

 

o   the length of the delay in applying for IC review

o   the reason for the delay

o   any action taken by the applicant regarding the decision after the
agency or minister made their decision

o   any prejudice to the agency or the minister and the general public due
to the delay and

o   the merits of the substantive IC review application.

 

o Please provide a copy of any notification emails sent by the Right to
Know website's administrator about the FOI request, a screenshot of
the 'My requests' page of your account on the Right to Know website
(after you log into your Right to Know account) showing the FOI
request in question. Alternatively, you may wish to upload this
correspondence (potentially with your email address removed) as plain
text on the Right to Know webpage of the FOI request in question and
provide us with confirmation of this.

 

Participation in IC review process:

 

You are required to comply with the [1]Direction as to certain procedures
to be followed by applicants in Information Commissioner reviews. If an
applicant fails to comply with a direction of the Information
Commissioner, including the Direction as to certain procedures to be
followed by applicants in Information Commissioner reviews, the
Information Commissioner may in some cases decide not to undertake or
continue to undertake an IC review. The Direction specifically states:

 

o The applicant must provide the IC with information about the FOI
decision, in particular:

The date of the FOI decision.

o In most cases, an application for IC review must be made within 60
days of the applicant being notified of the Agency’s or Minister’s
decision to refuse access to some or all of the documents
requested, or within 30 days of a decision granting access to
documents to another person.
o If an application for IC review is not made within the timeframes
in the FOI Act, applicants may apply to the IC under s 54T of the
FOI Act for an extension of time to apply for IC review. Where an
extension of time is sought, the applicant must provide reasons
which explain why it would be reasonable in all the circumstances
to extend the time to apply for IC review. In considering what is
reasonable in all the circumstances, the IC may take the following
factors into account:

                                                                          
i.      the length of the delay in applying for IC review

                                                                        
ii.      the reason for the delay

                                                                      
iii.      any action taken by the applicant regarding the decision after
the agency or minister made their decision

                                                                      
iv.      any prejudice to the agency or the minister and the general
public due to the delay and

                                                                        
v.      the merits of the substantive IC review application [2.15]

 

o Applicants must respond to requests for information from the OAIC
within the time provided unless there are exceptional circumstances
warranting a longer period to respond. If more time is needed, a
request for an extension of time must be made to the OAIC at the
earliest opportunity within the period provided for response, and no
later than 2 days before that period is due to expire. Requests for
more time must explain the exceptional circumstances that necessitate
additional time and propose a new date for response. Approval of an
extension request is at the discretion of the OAIC [2.22]

 

o The OAIC expects that applicants and agencies will engage with the IC
review process, with respect and courtesy [2.23]

 

As such, if you do not provide the information we need for the IC review
application by 16 October 2025, we intend to close your IC review
application.

Assistance

If you are unable to respond by 16 October 2025, you must request more
time at the earliest opportunity and no later than 14 October 2025.
Requests for more time must explain why you need more time, and you must
tell us when you will be able to provide a response.

Please note: You can withdraw an IC review application at any time. There
is no penalty if you do this. You can also lodge a new FOI request to the
respondent at any time.

If you require assistance regarding this email, please contact us at
[2][email address].

 

Please quote the reference at the top of this email in all correspondence.

 

Kind regards,

 

 

[3][IMG]   Intake and Eligibility Branch

Office of the Australian Information Commissioner

Sydney | GPO Box 5288 Sydney NSW 2001

P: 1300 363 992

W: [4]Enquiry form
The OAIC acknowledges Traditional Custodians of Country across
Australia and their continuing connection to land, waters and
communities. We pay our respect to First Nations people, cultures
and Elders past and present.  

 

[5]Subscribe to Information Matters

 

 

Notice:

The information contained in this email message and any attached files may
be confidential information, and may also be the subject of legal
professional privilege. If you are not the intended recipient any use,
disclosure or copying of this email is unauthorised. If you received this
email in error, please notify the sender by contacting the department's
switchboard on 1300 488 064 during business hours (8:30am - 5pm Canberra
time) and delete all copies of this transmission together with any
attachments.

References

Visible links
1. https://www.oaic.gov.au/freedom-of-infor...
2. mailto:[email address]
3. https://www.oaic.gov.au/
4. https://webform.oaic.gov.au/prod?entityt...
5. https://www.oaic.gov.au/engage-with-us/n...

Dear OAIC

The timeline in your email contains the entry '08 July 2025: Deemed refused'.

I received no correspondence from the agency on 8 July advising me of the deemed refusal.

That decision letter I eventually received on 3 October states 'If you wish to have the decision reviewed by the OAIC, you may apply for the review, in writing, or by using the online merits review form available on the OAIC’s website at www.oaic.gov.au, within 60 days of receipt of this letter.'

60 days from 3 October 2025 is 2 December 2025.

I submitted my request for review by OAIC on 6 October 2025, 57 days prior to the expiry of this 60-day timeframe.

Either the information in your email is incorrect, or the NDIA has mis-informed me of the applicable timeframe. Either way, I sould not be penalised for this.

Yours sincerely,
David Wright

We don't know whether the most recent response to this request contains information or not – if you are David Wright please sign in and let everyone know.