Internal Processes of Handling Appeals in College of Engineering and Computer Science

ZF made this Freedom of Information request to Australian National University

This request has been closed to new correspondence from the public body. Contact us if you think it ought be re-opened.

The request was refused by Australian National University.

Dear Australian National University,

I am writing to request the current internal process of handling students' appeals received on assoc.dean.edu.cecs at anu.edu.au, in particular who have the access to this email account, who are supposed to monitor the email account daily and how they are supposed to act after receiving emails. As far as I know the Associate Dean (Education) does not monitor the email account daily, but rather there is a secretary-like person who handles the emails and possibly actually directs it to ADE. I would like to know who this person is and the guidelines/processes according to which he/she should work. In case the name of the person cannot be disclosed directly, I would like the job title to be disclosed.

Yours faithfully,

ZF

Dear Australian National University,

I confirm that I am requesting under the Freedom of Information Act 1982 (Cth),
in case you need such confirmation explicitly.

Yours faithfully,

ZF

University Records Manager, Australian National University

Good morning,

Your request has been received by the University.

Yours sincerely

Inga Mildner
Records Management Officer
Scholarly Information Services
Building 10A, Chancelry
The Australian National University
Canberra ACT 2601 Australia

Telephone: +61 2 6125 030
Email: [email address]
Web http://universityrecords.anu.edu.au/

CRICOS Provider #00120C

show quoted sections

University Records Manager, Australian National University

Good morning,

Your request has been received by the University

Yours sincerely

Inga Mildner
Records Management Officer
Scholarly Information Services
Building 10A, Chancelry
The Australian National University
Canberra ACT 2601 Australia

Telephone: +61 2 6125 030
Email: [email address]
Web http://universityrecords.anu.edu.au/

CRICOS Provider #00120C

show quoted sections

University Records Manager, Australian National University

1 Attachment

Dear ZF,

 

Regarding your attached Freedom of Information (FOI) request to the
University.

 

Unfortunately, your request, as it stands, does not provide such
information as is reasonably necessary to enable a responsible officer to
identify the document(s) requested, as is required by section 15(2)(b) of
the Freedom of Information Act 1982 (FOI Act).

 

A failure to comply with this requirement is classified as a ‘practical
refusal reason’ for which a ‘request consultation process’ under the FOI
Act is required.

 

However, in an effort to informally resolve this failure, I request that
you refine the scope of your request and provide the following information
so that a search can be conducted to locate the documents you are
requesting access to:

 

·         Under the FOI Act, I would like to access the number of
international students currently enrolled at the ANU, who are citizens of
the Republic of China.

 

o   Please clarify if you are only seeking access regarding  students who
are citizens of the Republic of China (Taiwan)?

o   Please clarify what specific documents you are seeking.

o   Are you seeking access to documents regarding students enrolled at the
date of your request? Please advise of a specific time frame.

 

Your sincerely

 

 

 

Inga Mildner

Records Management Officer

Scholarly Information Services

Building 10A, Chancelry

The Australian National University

Canberra ACT 2601 Australia

 

Telephone: +61 2 6125 030

Email: [1][email address]

Web [2]http://universityrecords.anu.edu.au/

 

CRICOS Provider #00120C

 

 

 

 

 

 

 

References

Visible links
1. mailto:[email address]
2. http://universityrecords.anu.edu.au/

University Records Manager, Australian National University

1 Attachment

  • Attachment

    Freedom of Information request Internal Processes of Handling Appeals in College of Engineering and Computer Science.txt

    1K Download View as HTML

 

Dear ZF,

 

I am writing regarding your attached Freedom of Information (FOI) request
to the University. This request appears to be for information rather than
for access to documents of the University. The FOI Act provides for access
to documents in the possession of an agency.

 

Unfortunately, your request, as it stands, does not provide such
information as is reasonably necessary to enable a responsible officer to
identify the document(s) requested, as is required by section 15(2)(b) of
the Freedom of Information Act 1982 (FOI Act).

 

A failure to comply with this requirement is classified as a ‘practical
refusal reason’ for which a ‘request consultation process’ under the FOI
Act is required.

 

However, in an effort to informally resolve this failure, I request that
you refine the scope of your request and provide sufficient information
for a search to be conducted to locate documents you are requesting access
to. Can you please clarify the following aspects:

 

·         request the current internal process of handling students'
appeals received on assoc.dean.edu.cecs at anu.edu.au, in particular who
have the access to this email account, who are supposed to monitor the
email account daily and how they are supposed to act after receiving
emails.

 

o   Please clarify what documents you are seeking that may contain this
information.  

 

·         As far as I know the Associate Dean (Education) does not monitor
the email account daily, but rather there is a secretary-like person who
handles the emails and possibly actually directs it to ADE. I would like
to know who this person is and the guidelines/processes according to which
he/she should work. In case the name of the person cannot be disclosed
directly, I would like the job title to be disclosed.

 

o   Please provide sufficient information to enable us to identify the
documents you seek eg correspondence, procedures, etc.

o   Are you seeking documents in a specific date range? If so, please
specify the scope and date range of documents you are seeking access to.

 

I can advise you that information about student appeals is published on
the ANU website on the Assessments and exams page at
[1]https://www.anu.edu.au/students/program-...
and ANU policies, procedures and guidelines are published in the ANU
Policy Library at  [2]https://policies.anu.edu.au/ppl/index.htm. This
information may be of assistance to you.

 

Your sincerely

 

 

 

 

Inga Mildner

Records Management Officer

Scholarly Information Services

Building 10A, Chancelry

The Australian National University

Canberra ACT 2601 Australia

 

Telephone: +61 2 6125 030

Email: [3][email address]

Web [4]http://universityrecords.anu.edu.au/

 

CRICOS Provider #00120C

 

 

 

 

 

 

 

 

 

 

 

 

References

Visible links
1. https://www.anu.edu.au/students/program-...
2. https://policies.anu.edu.au/ppl/index.htm
3. mailto:[email address]
4. http://universityrecords.anu.edu.au/

University Records Manager, Australian National University

Dear ZF,

 

I refer to my previous correspondence outlined below.

 

As previously stated, your request, as it stands, does not provide such
information as is reasonably necessary to enable a responsible officer to
identify the document(s) requested, as is required by section 15(2)(b) of
the Freedom of Information Act 1982 (FOI Act).

 

A failure to comply with this requirement is classified as a ‘practical
refusal reason’ for which a ‘request consultation process’ under the FOI
Act is required.

 

A response by 17 September 2019 would be appreciated, however if no
response is received by that date the formal consultation process will
commence.

 

Your sincerely

 

 

 

Inga Mildner

Records Management Officer

Scholarly Information Services

The Australian National University

Canberra ACT 2601 Australia

 

Email: [1][email address]

Web [2]http://universityrecords.anu.edu.au/

 

CRICOS Provider #00120C

 

 

From: University Records Manager
Sent: Friday, 16 August 2019 2:51 PM
To: ZF <[FOI #5569 email]>
Subject: Freedom of Information Request

 

Dear ZF,

 

Regarding your attached Freedom of Information (FOI) request to the
University.

 

Unfortunately, your request, as it stands, does not provide such
information as is reasonably necessary to enable a responsible officer to
identify the document(s) requested, as is required by section 15(2)(b) of
the Freedom of Information Act 1982 (FOI Act).

 

A failure to comply with this requirement is classified as a ‘practical
refusal reason’ for which a ‘request consultation process’ under the FOI
Act is required.

 

However, in an effort to informally resolve this failure, I request that
you refine the scope of your request and provide the following information
so that a search can be conducted to locate the documents you are
requesting access to:

 

·         Under the FOI Act, I would like to access the number of
international students currently enrolled at the ANU, who are citizens of
the Republic of China.

 

o   Please clarify if you are only seeking access regarding  students who
are citizens of the Republic of China (Taiwan)?

o   Please clarify what specific documents you are seeking.

o   Are you seeking access to documents regarding students enrolled at the
date of your request? Please advise of a specific time frame.

 

Your sincerely

 

 

 

Inga Mildner

Records Management Officer

Scholarly Information Services

The Australian National University

Canberra ACT 2601 Australia

 

Email: [3][email address]

Web [4]http://universityrecords.anu.edu.au/

 

CRICOS Provider #00120C

 

 

 

 

 

 

 

References

Visible links
1. mailto:[email address]
2. http://universityrecords.anu.edu.au/
3. mailto:[email address]
4. http://universityrecords.anu.edu.au/

University Records Manager, Australian National University

1 Attachment

  • Attachment

    Freedom of Information request Internal Processes of Handling Appeals in College of Engineering and Computer Science.txt

    1K Download View as HTML

Dear ZF,

 

I refer to my previous correspondence outlined below.

 

As previously stated, your request, as it stands, does not provide such
information as is reasonably necessary to enable a responsible officer to
identify the document(s) requested, as is required by section 15(2)(b) of
the Freedom of Information Act 1982 (FOI Act).

 

A failure to comply with this requirement is classified as a ‘practical
refusal reason’ for which a ‘request consultation process’ under the FOI
Act is required.

 

A response by 17 September 2019 would be appreciated, however if no
response is received by that date the formal consultation process will
commence.

 

Your sincerely

 

 

 

Inga Mildner

Records Management Officer

Scholarly Information Services

The Australian National University

Canberra ACT 2601 Australia

 

Email: [1][email address]

Web [2]http://universityrecords.anu.edu.au/

 

CRICOS Provider #00120C

 

 

 

From: University Records Manager
Sent: Friday, 16 August 2019 3:36 PM
To: ZF <[FOI #5569 email]>
Subject: FW: Freedom of Information Request - 201900044

 

 

Dear ZF,

 

I am writing regarding your attached Freedom of Information (FOI) request
to the University. This request appears to be for information rather than
for access to documents of the University. The FOI Act provides for access
to documents in the possession of an agency.

 

Unfortunately, your request, as it stands, does not provide such
information as is reasonably necessary to enable a responsible officer to
identify the document(s) requested, as is required by section 15(2)(b) of
the Freedom of Information Act 1982 (FOI Act).

 

A failure to comply with this requirement is classified as a ‘practical
refusal reason’ for which a ‘request consultation process’ under the FOI
Act is required.

 

However, in an effort to informally resolve this failure, I request that
you refine the scope of your request and provide sufficient information
for a search to be conducted to locate documents you are requesting access
to. Can you please clarify the following aspects:

 

·         request the current internal process of handling students'
appeals received on assoc.dean.edu.cecs at anu.edu.au, in particular who
have the access to this email account, who are supposed to monitor the
email account daily and how they are supposed to act after receiving
emails.

 

o   Please clarify what documents you are seeking that may contain this
information.  

 

·         As far as I know the Associate Dean (Education) does not monitor
the email account daily, but rather there is a secretary-like person who
handles the emails and possibly actually directs it to ADE. I would like
to know who this person is and the guidelines/processes according to which
he/she should work. In case the name of the person cannot be disclosed
directly, I would like the job title to be disclosed.

 

o   Please provide sufficient information to enable us to identify the
documents you seek eg correspondence, procedures, etc.

o   Are you seeking documents in a specific date range? If so, please
specify the scope and date range of documents you are seeking access to.

 

I can advise you that information about student appeals is published on
the ANU website on the Assessments and exams page at
[3]https://www.anu.edu.au/students/program-...
and ANU policies, procedures and guidelines are published in the ANU
Policy Library at  [4]https://policies.anu.edu.au/ppl/index.htm. This
information may be of assistance to you.

 

Your sincerely

 

 

 

 

Inga Mildner

Records Management Officer

Scholarly Information Services

 

The Australian National University

Canberra ACT 2601 Australia

 

Email: [5][email address]

Web [6]http://universityrecords.anu.edu.au/

 

CRICOS Provider #00120C

 

 

 

 

 

 

 

 

 

 

 

 

References

Visible links
1. mailto:[email address]
2. http://universityrecords.anu.edu.au/
3. https://www.anu.edu.au/students/program-...
4. https://policies.anu.edu.au/ppl/index.htm
5. mailto:[email address]
6. http://universityrecords.anu.edu.au/

University Records Manager, Australian National University

1 Attachment

Dear ZF,

 

Please find attached correspondence regarding your request.

 

Yours sincerely

 

 

 

Inga Mildner

Records Management Officer

Scholarly Information Services

The Australian National University

Canberra ACT 2601 Australia

 

Email: [1][email address]

Web [2]http://universityrecords.anu.edu.au/

 

CRICOS Provider #00120C

 

 

 

 

References

Visible links
1. mailto:[email address]
2. http://universityrecords.anu.edu.au/

University Records Manager, Australian National University

1 Attachment

Dear ZF,

 

Please find attached correspondence regarding your request.

 

Yours sincerely

 

 

 

Inga Mildner

Records Management Officer

Scholarly Information Services

The Australian National University

Canberra ACT 2601 Australia

 

Email: [1][email address]

Web [2]http://universityrecords.anu.edu.au/

 

CRICOS Provider #00120C

 

 

 

 

References

Visible links
1. mailto:[email address]
2. http://universityrecords.anu.edu.au/

University Records Manager, Australian National University

1 Attachment

Dear ZF,

 

I refer to your request for access to documents under the Freedom of
Information Act 1982 received on 10 August 2019.

 

On 16 August 2019, the University advised you that your request was not
valid in its current form and further clarification was required.

 

On 10 September 2019, a reminder was sent again seeking further
clarification. In both emails you were advised that if no response was
received, the University intended to commence the formal consultation
process.

 

On 24 September 2019, the University provided you with the formal
consultation notification where you were notified that you had 14 days to
respond or your request would be considered to be withdrawn.

 

Accordingly, as no response has been received after the conclusion of the
14 day time frame, your request is now considered to be withdrawn.

 

Yours sincerely

 

 

 

Inga Mildner

Records Management Officer

Scholarly Information Services

The Australian National University

Canberra ACT 2601 Australia

 

Email: [1][email address]

Web [2]http://universityrecords.anu.edu.au/

 

CRICOS Provider #00120C

 

 

 

 

 

 

 

 

From: University Records Manager
Sent: Tuesday, 24 September 2019 11:38 AM
To: ZF <[3][FOI #5569 email]>
Subject: FOI Request - 2019-00044

 

Dear ZF,

 

Please find attached correspondence regarding your request.

 

Yours sincerely

 

 

 

Inga Mildner

Records Management Officer

Scholarly Information Services

The Australian National University

Canberra ACT 2601 Australia

 

Email: [4][email address]

Web [5]http://universityrecords.anu.edu.au/

 

CRICOS Provider #00120C

 

 

 

 

References

Visible links
1. mailto:[email address]
2. http://universityrecords.anu.edu.au/
3. mailto:[FOI #5569 email]
4. mailto:[email address]
5. http://universityrecords.anu.edu.au/

University Records Manager, Australian National University

1 Attachment

 

Dear ZF,

 

I refer to your request for access to documents under the Freedom of
Information Act 1982 received on 10 August 2019.

 

On 16 August 2019, the University advised you that your request was not
valid in its current form and further clarification was required.

 

On 10 September 2019, a reminder was sent again seeking further
clarification. In both emails you were advised that if no response was
received, the University intended to commence the formal consultation
process.

 

On 24 September 2019, the University provided you with the formal
consultation notification where you were notified that you had 14 days to
respond or your request would be considered to be withdrawn.

 

Accordingly, as no response has been received after the conclusion of the
14 day time frame, your request is now considered to be withdrawn.

 

Yours sincerely

 

 

 

Inga Mildner

Records Management Officer

Scholarly Information Services

The Australian National University

Canberra ACT 2601 Australia

 

Email: [1][email address]

Web [2]http://universityrecords.anu.edu.au/

 

CRICOS Provider #00120C

 

 

 

 

 

 

 

 

From: University Records Manager
Sent: Tuesday, 24 September 2019 11:38 AM
To: ZF <[3][FOI #5569 email]>
Subject: FOI Request - 2019-00044

 

Dear ZF,

 

Please find attached correspondence regarding your request.

 

Yours sincerely

 

 

 

Inga Mildner

Records Management Officer

Scholarly Information Services

The Australian National University

Canberra ACT 2601 Australia

 

Email: [4][email address]

Web [5]http://universityrecords.anu.edu.au/

 

CRICOS Provider #00120C

 

 

 

 

References

Visible links
1. mailto:[email address]
2. http://universityrecords.anu.edu.au/
3. mailto:[FOI #5569 email]
4. mailto:[email address]
5. http://universityrecords.anu.edu.au/