Kinship Carer and Services Australia relationship

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Dear ACT Office For Children, Youth And Family Support,
I am kinship carer for my nephews 20 month old son who came in to our care via Child Safety in November 2022. Since then my brother has had to use all his leave as we are not able to get CCS approval. We had to return to work and are now substantially out of pocket awaiting CCS approval. This has been due to a multitude of misinformation given us, lost paperwork we provided, incorrect forms leading to time delays and ATC letters expiring. Nevertheless we will work through the issues but I feel the need to advocate for change especially for children in care, carers and Child Safety. I would love to discuss my concerns and thoughts and would appreciate a meeting if possibleto do so.
Thank you

Yours faithfully,
Jodi Leis

CSD FOI, ACT Office For Children, Youth And Family Support

OFFICIAL: Sensitive - Personal Privacy

Good afternoon

The Freedom of Information team received the below email, which is addressed to ACT Office For Children, Youth and Family Support.

Ms Leis is requesting a meeting to discuss some of her concerns/ issues she has experienced in being the kinship carer for her nephew.

Please refer to email below to contact Ms Leis and action accordingly.

Kind regards

Lisa Guteridge | Director
Open Access Information Scheme Manager | Freedom of Information and Legal Coordination Unit
Email: [email address]
Corporate Services | Governance | Community Services Directorate | ACT Government
Level 3, 220 London Circuit Canberra | GPO Box 158 Canberra ACT 2601http://www.communityservices.act.gov.au/

We acknowledge the Traditional Custodians of the ACT, the Ngunnawal people. We acknowledge and respect their continuing culture and the contribution they make to the life of this city and this region

The information contained in this email and any attachments is for the intended recipient only. It may contain material of a confidential nature relating to the operations of the Community Services Directorate, or its clients, contractors or stakeholders. Information of this nature may be subject to the provisions of the Information Privacy Act 2014, Public Sector Management Act 1994, Health Records (Privacy and Access) Act 1997, Children and Young People Act 2008, Housing Assistance Act 1987 and/or the Crimes Act 1900. Any person who inappropriately discloses this information may be subject to disciplinary/criminal proceedings under any of these Acts. If you have received this email in error, please notify the sender and then delete this transmission and any attachments.

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CSD FOI, ACT Office For Children, Youth And Family Support

OFFICIAL: Sensitive - Personal Privacy

Good afternoon Jodi

I have referred your email and request for a meeting to the Child, Youth and Family team ([email address]). They will be able to contact you and discuss your concerns and request to meet.

Kimd regards

Lisa Guteridge | Director
Open Access Information Scheme Manager | Freedom of Information and Legal Coordination Unit
Email: [email address]
Corporate Services | Governance | Community Services Directorate | ACT Government
Level 3, 220 London Circuit Canberra | GPO Box 158 Canberra ACT 2601http://www.communityservices.act.gov.au/

We acknowledge the Traditional Custodians of the ACT, the Ngunnawal people. We acknowledge and respect their continuing culture and the contribution they make to the life of this city and this region

The information contained in this email and any attachments is for the intended recipient only. It may contain material of a confidential nature relating to the operations of the Community Services Directorate, or its clients, contractors or stakeholders. Information of this nature may be subject to the provisions of the Information Privacy Act 2014, Public Sector Management Act 1994, Health Records (Privacy and Access) Act 1997, Children and Young People Act 2008, Housing Assistance Act 1987 and/or the Crimes Act 1900. Any person who inappropriately discloses this information may be subject to disciplinary/criminal proceedings under any of these Acts. If you have received this email in error, please notify the sender and then delete this transmission and any attachments.

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