Kinship Carer and Services Australia relationship

The request was successful.

Dear ACT Office For Children, Youth And Family Support,
I am kinship carer for my nephews 20 month old son who came in to our care via Child Safety in November 2022. Since then my brother has had to use all his leave as we are not able to get CCS approval. We had to return to work and are now substantially out of pocket awaiting CCS approval. This has been due to a multitude of misinformation given us, lost paperwork we provided, incorrect forms leading to time delays and ATC letters expiring. Nevertheless we will work through the issues but I feel the need to advocate for change especially for children in care, carers and Child Safety. I would love to discuss my concerns and thoughts and would appreciate a meeting if possibleto do so.
Thank you

Yours faithfully,
Jodi Leis

CSD FOI, ACT Office For Children, Youth And Family Support

OFFICIAL: Sensitive - Personal Privacy

Good afternoon

The Freedom of Information team received the below email, which is addressed to ACT Office For Children, Youth and Family Support.

Ms Leis is requesting a meeting to discuss some of her concerns/ issues she has experienced in being the kinship carer for her nephew.

Please refer to email below to contact Ms Leis and action accordingly.

Kind regards

Lisa Guteridge | Director
Open Access Information Scheme Manager | Freedom of Information and Legal Coordination Unit
Email: [email address]
Corporate Services | Governance | Community Services Directorate | ACT Government
Level 3, 220 London Circuit Canberra | GPO Box 158 Canberra ACT 2601http://www.communityservices.act.gov.au/

We acknowledge the Traditional Custodians of the ACT, the Ngunnawal people. We acknowledge and respect their continuing culture and the contribution they make to the life of this city and this region

The information contained in this email and any attachments is for the intended recipient only. It may contain material of a confidential nature relating to the operations of the Community Services Directorate, or its clients, contractors or stakeholders. Information of this nature may be subject to the provisions of the Information Privacy Act 2014, Public Sector Management Act 1994, Health Records (Privacy and Access) Act 1997, Children and Young People Act 2008, Housing Assistance Act 1987 and/or the Crimes Act 1900. Any person who inappropriately discloses this information may be subject to disciplinary/criminal proceedings under any of these Acts. If you have received this email in error, please notify the sender and then delete this transmission and any attachments.

-----Original Message-----
From: Jodi Leis <[FOI #10302 email]>
Sent: Friday, 12 May 2023 3:10 PM
To: CSD FOI <[email address]>
Subject: Freedom of Information request - Kinship Carer and Services Australia relationship

[You don't often get email from [FOI #10302 email]. Learn why this is important at https://aka.ms/LearnAboutSenderIdentific... ]

Caution: This email originated from outside of the ACT Government. Do not click links or open attachments unless you recognise the sender and know the content is safe. Learn why this is important<http://www.act.gov.au/emailsecurity>

Dear ACT Office For Children, Youth And Family Support, I am kinship carer for my nephews 20 month old son who came in to our care via Child Safety in November 2022. Since then my brother has had to use all his leave as we are not able to get CCS approval. We had to return to work and are now substantially out of pocket awaiting CCS approval. This has been due to a multitude of misinformation given us, lost paperwork we provided, incorrect forms leading to time delays and ATC letters expiring. Nevertheless we will work through the issues but I feel the need to advocate for change especially for children in care, carers and Child Safety. I would love to discuss my concerns and thoughts and would appreciate a meeting if possibleto do so.
Thank you

Yours faithfully,
Jodi Leis

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Please use this email address for all replies to this request:
[FOI #10302 email]

Is [ACT Office For Children, Youth And Family Support request email] the wrong address for Freedom of Information requests to ACT Office For Children, Youth And Family Support? If so, please contact us using this form:
https://www.righttoknow.org.au/change_re...

This request has been made by an individual using Right to Know. This message and any reply that you make will be published on the internet. More information on how Right to Know works can be found at:
https://www.righttoknow.org.au/help/offi...

Please note that in some cases publication of requests and responses will be delayed.

If you find this service useful as an FOI officer, please ask your web manager to link to us from your organisation's FOI page.

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This email, and any attachments, may be confidential and also privileged. If you are not the intended recipient, please notify the sender and delete all copies of this transmission along with any attachments immediately. You should not copy or use it for any purpose, nor disclose its contents to any other person.
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CSD FOI, ACT Office For Children, Youth And Family Support

OFFICIAL: Sensitive - Personal Privacy

Good afternoon Jodi

I have referred your email and request for a meeting to the Child, Youth and Family team ([email address]). They will be able to contact you and discuss your concerns and request to meet.

Kimd regards

Lisa Guteridge | Director
Open Access Information Scheme Manager | Freedom of Information and Legal Coordination Unit
Email: [email address]
Corporate Services | Governance | Community Services Directorate | ACT Government
Level 3, 220 London Circuit Canberra | GPO Box 158 Canberra ACT 2601http://www.communityservices.act.gov.au/

We acknowledge the Traditional Custodians of the ACT, the Ngunnawal people. We acknowledge and respect their continuing culture and the contribution they make to the life of this city and this region

The information contained in this email and any attachments is for the intended recipient only. It may contain material of a confidential nature relating to the operations of the Community Services Directorate, or its clients, contractors or stakeholders. Information of this nature may be subject to the provisions of the Information Privacy Act 2014, Public Sector Management Act 1994, Health Records (Privacy and Access) Act 1997, Children and Young People Act 2008, Housing Assistance Act 1987 and/or the Crimes Act 1900. Any person who inappropriately discloses this information may be subject to disciplinary/criminal proceedings under any of these Acts. If you have received this email in error, please notify the sender and then delete this transmission and any attachments.

-----Original Message-----
From: Jodi Leis <[FOI #10302 email]>
Sent: Friday, 12 May 2023 3:10 PM
To: CSD FOI <[email address]>
Subject: Freedom of Information request - Kinship Carer and Services Australia relationship

[You don't often get email from [FOI #10302 email]. Learn why this is important at https://aka.ms/LearnAboutSenderIdentific... ]

Caution: This email originated from outside of the ACT Government. Do not click links or open attachments unless you recognise the sender and know the content is safe. Learn why this is important<http://www.act.gov.au/emailsecurity>

Dear ACT Office For Children, Youth And Family Support, I am kinship carer for my nephews 20 month old son who came in to our care via Child Safety in November 2022. Since then my brother has had to use all his leave as we are not able to get CCS approval. We had to return to work and are now substantially out of pocket awaiting CCS approval. This has been due to a multitude of misinformation given us, lost paperwork we provided, incorrect forms leading to time delays and ATC letters expiring. Nevertheless we will work through the issues but I feel the need to advocate for change especially for children in care, carers and Child Safety. I would love to discuss my concerns and thoughts and would appreciate a meeting if possibleto do so.
Thank you

Yours faithfully,
Jodi Leis

-------------------------------------------------------------------

Please use this email address for all replies to this request:
[FOI #10302 email]

Is [ACT Office For Children, Youth And Family Support request email] the wrong address for Freedom of Information requests to ACT Office For Children, Youth And Family Support? If so, please contact us using this form:
https://www.righttoknow.org.au/change_re...

This request has been made by an individual using Right to Know. This message and any reply that you make will be published on the internet. More information on how Right to Know works can be found at:
https://www.righttoknow.org.au/help/offi...

Please note that in some cases publication of requests and responses will be delayed.

If you find this service useful as an FOI officer, please ask your web manager to link to us from your organisation's FOI page.

-------------------------------------------------------------------
-----------------------------------------------------------------------
This email, and any attachments, may be confidential and also privileged. If you are not the intended recipient, please notify the sender and delete all copies of this transmission along with any attachments immediately. You should not copy or use it for any purpose, nor disclose its contents to any other person.
-----------------------------------------------------------------------

hide quoted sections